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Using the VNX series Service LAN port

Connecting your laptop to the Storage Processors (SP) Service LAN port allows management and code
upgrades without using a customers management station or connecting your laptop to the customers
network.
IMPORTANT: The VNX Storage Processors Service LAN ports are not always connected to an internal
switch. The VNX5700 and VNX7500 Service LAN ports are internally switched and the VNX5100, 5300
and 5500 are not internally switched.
The Service LAN of the two SPs in every VNX series storage system has the following factory-set IP
addresses:
SP-A: 128.221.1.250 (Service LAN port on SP-A SAN Management Module)
SP-B: 128.221.1.251 (Service LAN port on SP-B SAN Management Module)
1. [ ] To connect your laptop to the arrays Service LAN port and access Unisphere Manager you must
first set your laptops TCP / IP Properties.
Note: The storage systems internal network (Service LAN) is mutually exclusive from the customers
main management ports on the Storage Processor (SP).
2. [ ] Navigate to your Network Connections and select your Local Area Connection, the physical LAN
cable port on your laptop.
3. [ ] On the TCP/IP Properties page, click the Use the following IP address radio button.
4. [ ] Set your laptops TCP/IP properties to the IPs listed below.

IP address: 128.221.1.249
Subnet mask 255.255.255.248
Default Gateway 128.221.1.1
DNS server entries leave blank

Note: 128.221.1.254 can also be used to set your laptop.

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Figure 1

TCP/IP Properties setup window

VNX5700 or VNX7500: (C-500 or C-1000)

IMPORTANT: The VNX5700 and VNX7500 have the Service LAN ports internally switched. Do not
connect a switch or hub to the Service LAN ports on these arrays.

CAUTION: Never connect a switch or hub between the two Service LAN Ports on any VNX5700 or
VNX7500 storage system. Connecting a switch or hub will cause the internal ports to go up and
down as shown in the event logs. Use a single cable for a connection with a hub or a direct
connection from your laptop to the Service LAN port. In the past, connecting a Hub to the
management module has caused a network storm. If this problem occurs, promptly remove the
Ethernet cable. Reseat the Management Module if the port appears not to function. The
Management Modules are hot-swappable and may be removed and reseated without affecting the
arrays operation. Refer to emc199379.
5. [ ] Either Service LAN Interface may be used to connect to either SPA or SPB.

VNX5100, VNX5300 and VNX5500: (C-75, C125 or C-250)

IMPORTANT: The VNX5100, 5300 and 5500 are not internally switched so you may use a switch or hub
to connect to the Service LAN ports on these arrays.
6. [ ] Use a switch or hub to connect to the Service LAN ports on the VNX5100, VNX5300 or
VNX5500.
7. [ ] Ping both SPs to verify connectivity.

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Figure 2

Figure 3

VNX Service LAN port Connectivity

VNX5700 and VNX7500 Service LAN ports

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Figure 4

VNX5100, 5300 and 5500 Storage Processor Ports

To run Unisphere Manager using the Service LAN port for On-Array:
8. [ ] To run Unisphere Manager, open a browser and type in 128.221.1.250 for a connection to SPA
or 128.221.1.251 for a connection to SPB.
9. [ ] Answer Yes to the Security Alert if necessary.
10. [ ] The Navisphere Login screen will appear.
11. [ ] Enter the user name and password.
12. [ ] Enter the NAT IP address to add the peer SPs IP address.

To run Unisphere Manager using the Service LAN port for Off-Array:
13. [ ] Navigate to: Start/ Programs/ EMC/ Unisphere/ Unisphere Client and open the Off Array
Unisphere Client. It is usually located here: C:\Program Files\EMC\UIClient
14. [ ] If JAVA scripts are disabled on your browser and you receive the message To help protect your
security Internet Explorer has restricted this file from showing Active content that could access your
computer. Click here for options - and select Allow Blocked Content
15. [ ] Your browser will then change and show Start a new Unisphere Session.
16. [ ] Click on Start.
17. [ ] You may get another request to Allow Blocked Content
18. [ ] Click to allow blocked content.
19. [ ] Accept any Certificate requests.
20. [ ] When requested, enter the IP address, user name and password.
21. [ ] Enter the NAT IP address when prompted.

To run the Unisphere Service Manager (USM) using the Service LAN port:
22. [ ] Select USM in Start/ Programs/ EMC/ Unisphere/USM
23. [ ] Enter the Storage Processors IP address.
24. [ ] When requested, enter the user name and password.
25. [ ] Enter the NAT IP address when prompted after login.