Professional Documents
Culture Documents
patient case load for his case managers and found that patients could have better outcomes if
he were to give each case manager one less patient. He is hoping to bring this information
to the CEO.
Leadership
Brandon exhibits leadership through trust, collaboration and autonomy. Casida
would describe this type of behavior as transformational leadership (2011). Usually, a
transformational leader displays vision, charisma, risk taking, out-of-the box thinking and
an aptitude for motivating others while acting as a role model and mentor for the follower
(Casida, 2011). Based on these characteristics Brandon is able to enjoy staff retention and
higher job satisfaction. Therefore, nurses on a unit with a transformational leader are
empowered to meet the mission of the hospital and make a significant impact on the bottom
line or financial health of the organization by promoting staff satisfaction and
organizational commitment and by encouraging innovative practices (Casida, 2011).
Professionalism
Brandon demonstrates professionalism through his philosophy of treating all patients
with compassion and respect. This philosophy demonstrates a high regard for dignity,
integrity and health and healing in a caring relationship. Brandon sets the tone, creates the
environment and manages within the context while providing professional role modeling to
develop future managers and leaders (Yoder-Wise, 2011, p. 64). Brandon is critical to the
success of the case management program and has had a positive influence on staff retention.
Business Skills
The rapid pace of change in the healthcare industry is forcing healthcare leaders to
evolve and adapt new skill sets and a wide variety of leadership competencies. Viewing
changes as an opportunity will be increasingly important as healthcare reforms continues to
reshape traditional models of care. Brandon has been collaborating with the upper
management team as they implement a new adolescent program for after school hours. As
well as a new billing system, this will monitor the financial growth. According to Madden,
The best leaders understand that change doesnt have to compromise their vision. In fact, it
can be an opportunity to propel their vision forward (2013). Another strong business skill
to incorporate into practice is knowing how to influence people. Madden stated, Good
leaders arent passive. Instead, they are active, persistent advocates for both their vision and
their organization (2013). Brandon demonstrated a very strong sense of character and is
able to present his vision in a professional manner.
The Nurse Executive Competencies are demonstrated by Brandons leadership and
management skills. He creates a culture of respect, open communication, accountability and
expectations. He advocates for his staff and encourages relationship building. Based on his
leadership Forrest View Hospital is better able to serve their community.
References
Casida, J., Parker, J. (2011). Staff nurse perceptions of nurse manager leadership styles and
outcomes. Journal of nursing management. 19(4). 478-486. DOI: 10.1111/j.13652834.2011.01252.x.
Madden, M. (2013) Top 10 Skills of high-performing healthcare leaders. Retrieved October
1, 2014, from https://www.besmith.com/thought-leadership/career-management/top-10skills-high-performing-healthcare-leaders
Yoder-Wise, P. S. (2011). Leading and managing in nursing (5th ed.). St. Louis, MO:
Elsevier Mosby.