Participants Evaluation

Knowledge, skills and competencies

1. Client Support
Assists users to resolve problems running
all software including Operating System

Assists users to resolve problems

operating all hardware including desktop
hardware, printers and multifunctional
copiers, telephony equipment including
cellphones and smart phones, and other
department specific hardware
Assists departments in Internet and
Intranet website development,
administration, security, support,
2. Systems Administration
Assists in the physical installation and
support of computer hardware and
software including all computer systems,
printers, multifunction copy machines,
telephony equipment, and point-of-sale
related hardware

P. Doganis
Before Interim

After

N. Gargoulakis
Before

Interim

After

E. Vareltzi
Before Interim

After

A. Tsoulakou
Before Interim

After

K. Kasza
Before Interim

After

Assists in maintaining a complete

inventory of all systems, peripherals, and
networking equipment
Shares responsibility for system and data
backup including the maintenance
3. Work knowledge and skills
ability to form professional relationships
with a range of individuals, groups and
communities
ability to assess the effectiveness of
interventions, and modify them as needed
ability to demonstrate professional
conduct and attitudes
improve Spanish/English communication
and listening skills
ability to display self-confidence and
present oneself in a professional manner
ability to work on ones own initiative and
in a team
Get to know the customs and organisation
of workload in the company
Become familiar with the option of
working abroad
4. Country culture knowledge and skills

Get to know the culture and tradition of

the region
5. Knowledge and linguistic skills
Improve communication skills in Spanish &
English
Improve the ability to use English and
Spanish sectorial language
6. Intercultural skills
Seeing, understanding and embracing
cultural differences
Recognizing and adjusting when being
motivated by different cultural values
Being respectful and showing empathy for
people from culturally-different
backgrounds
Working effectively in diverse teams
Listening and observing different modes of
interaction
Communicating effectively in a
multilingual environment
Being able to establish rapport quickly
Adapting to new conditions without
judgment
Tolerating ambiguity and coping with
adversity
7. IT skills

Communicating effectively in a social

media group
Uploading files in a social media group
Uploading and sharing files via dropbox
Editing and writing a blog post
Administrating a social media page
Using effectively hashtags
Creating and using a twitter account
Creating and using a skype account
Creating a EUROPASS CV
Creating a EUROPASS European Skills
passport
Creating a EUROPASS Language Passport
8. Personal development
Improve their confidence
Be aware of ones own cultural values
(self-awareness)
Boost their morale
Become more open minded
Consider working abroad as a realistic
option

Participants Evaluation
Knowledge, skills and competencies
1. Client Support
Assists users to resolve problems running
all software including Operating System

Assists users to resolve problems

operating all hardware including desktop
hardware, printers and multifunctional
copiers, telephony equipment including
cellphones and smart phones, and other
department specific hardware
Assists departments in Internet and
Intranet website development,
administration, security, support,
2. Systems Administration
Assists in the physical installation and
support of computer hardware and
software including all computer systems,
printers, multifunction copy machines,
telephony equipment, and point-of-sale
related hardware

M. Matei
Before Interim

After

P. Bakouris
Before Interim

After

A. Nalmpanti
Before Interim

After

P. Rari
Before Interim

G. Athanasakis
After

Before

Interim

After

Assists in maintaining a complete

inventory of all systems, peripherals, and
networking equipment
Shares responsibility for system and data
backup including the maintenance
3. Work knowledge and skills
ability to form professional relationships
with a range of individuals, groups and
communities
ability to assess the effectiveness of
interventions, and modify them as needed
ability to demonstrate professional
conduct and attitudes
improve Spanish/English communication
and listening skills
ability to display self-confidence and
present oneself in a professional manner
ability to work on ones own initiative and
in a team
Get to know the customs and organisation
of workload in the company
Become familiar with the option of
working abroad
4. Country culture knowledge and skills

Get to know the culture and tradition of

the region
5. Knowledge and linguistic skills
Improve communication skills in Spanish &
English
Improve the ability to use English and
Spanish sectorial language
6. Intercultural skills
Seeing, understanding and embracing
cultural differences
Recognizing and adjusting when being
motivated by different cultural values
Being respectful and showing empathy for
people from culturally-different
backgrounds
Working effectively in diverse teams
Listening and observing different modes of
interaction
Communicating effectively in a
multilingual environment
Being able to establish rapport quickly
Adapting to new conditions without
judgment
Tolerating ambiguity and coping with
adversity
7. IT skills

Communicating effectively in a social

media group
Uploading files in a social media group
Uploading and sharing files via dropbox
Editing and writing a blog post
Administrating a social media page
Using effectively hashtags
Creating and using a twitter account
Creating and using a skype account
Creating a EUROPASS CV
Creating a EUROPASS European Skills
passport
Creating a EUROPASS Language Passport
8. Personal development
Improve their confidence
Be aware of ones own cultural values
(self-awareness)
Boost their morale
Become more open minded
Consider working abroad as a realistic
option

Participants

S. Jovan

M. Panagiotarakou

Evaluation
Knowledge, skills and competencies
1. Client Support
Assists users to resolve problems
running all software including Operating
System
Assists users to resolve problems
operating all hardware including
desktop hardware, printers and
multifunctional copiers, telephony
equipment including cellphones and
smart phones, and other department
specific hardware
Assists departments in Internet and
Intranet website development,
administration, security, support,
2. Systems Administration
Assists in the physical installation and
support of computer hardware and
software including all computer
systems, printers, multifunction copy
machines, telephony equipment, and
point-of-sale related hardware

Before

Interim

After

Before

Interim

After

Assists in maintaining a complete

inventory of all systems, peripherals,
and networking equipment
Shares responsibility for system and
data backup including the maintenance
3. Work knowledge and skills
ability to form professional relationships
with a range of individuals, groups and
communities
ability to assess the effectiveness of
interventions, and modify them as
needed
ability to demonstrate professional
conduct and attitudes
improve Spanish/English communication
and listening skills
ability to display self-confidence and
present oneself in a professional
manner
ability to work on ones own initiative
and in a team
Get to know the customs and
organisation of workload in the
company
Become familiar with the option of
working abroad

4. Country culture knowledge and skills

Get to know the culture and tradition of
the region
5. Knowledge and linguistic skills
Improve communication skills in Spanish
& English
Improve the ability to use English and
Spanish sectorial language
6. Intercultural skills
Seeing, understanding and embracing
cultural differences
Recognizing and adjusting when being
motivated by different cultural values
Being respectful and showing empathy
for people from culturally-different
backgrounds
Working effectively in diverse teams
Listening and observing different modes
of interaction
Communicating effectively in a
multilingual environment
Being able to establish rapport quickly
Adapting to new conditions without
judgment
Tolerating ambiguity and coping with
adversity

7. IT skills
Communicating effectively in a social
media group
Uploading files in a social media group
Uploading and sharing files via dropbox
Editing and writing a blog post
Administrating a social media page
Using effectively hashtags
Creating and using a twitter account
Creating and using a skype account
Creating a EUROPASS CV
Creating a EUROPASS European Skills
passport
Creating a EUROPASS Language Passport
8. Personal development
Improve their confidence
Be aware of ones own cultural values
(self-awareness)
Boost their morale
Become more open minded
Consider working abroad as a realistic
option

Participants
Evaluation
Knowledge, skills and competencies
1. Professional skills
Add to their expertise new teaching
technologies & methodologies
Understand how learners mobility
enhances their employability and
personal development
Guide learners for the option of
professional mobility
2. Country culture knowledge and skills
Get to know the culture and tradition of
the region
3. Knowledge and linguistic skills
Improve communication skills in Spanish
& English

A. Kapenis
Before

Interim

After

Improve the ability to use English and

Spanish sectorial language
4. Intercultural skills
Seeing, understanding and embracing
cultural differences
Recognizing and adjusting when being
motivated by different cultural values
Being respectful and showing empathy
for people from culturally-different
backgrounds
Working effectively in diverse teams
Listening and observing different modes
of interaction
Communicating effectively in a
multilingual environment
Being able to establish rapport quickly
Adapting to new conditions without
judgment
Tolerating ambiguity and coping with
adversity
5. IT skills
Communicating effectively in a social
media group
Uploading files in a social media group
Uploading and sharing files via dropbox

Editing and writing a blog post

Administrating a social media page
Using effectively hashtags
Creating and using a twitter account
Creating and using a skype account
Creating a EUROPASS CV
Creating a EUROPASS European Skills
passport
Creating a EUROPASS Language Passport

1
2
3
4
5
6

Not satisfactory
Poor
Satisfactory
Good
Very good
Excellent

IT specialist
Tasks of the trainee:
-

Customer service, consultancy

Configuration and repairing of the computer systems

LAN networks

Configuration of WIFI networks

Communication and network servers

Peripheral devices configuration

Structured cabling installation

Installation, maintenance and configuration of IT software

IT products distribution

Technical support

Apps development

Computer repairing

Computer ormatting

Replacement of a matrix, hard disk and others IT devices

Computer desktops disassembly and configuration

Computer cleaning and its cooling system

Connecting input and output devices

Replacement of a matrix, a graphics card, a connector,

Computer cleaning

Installation of software and firmware

Reparation of a power adapter, wifi computer connection

Installation of a hard drive

Computer equipment renovation

etc.

Participant
1

Participant
2

Participant
3

Participant
4

Participant
5

Participant
6

Participant
7

Partic
8

Detection of errors in a computer equipment operation

Replacement of a matrix, a graphics card, a connector,

Configuration of computer programs

Installation of software and operating system

Hard disk checking

etc.

- Structured cabling installation and soldering of cables

- Installation, maintenance and configuration of IT software,
controllers and internal devices
Technical support- assembly and disassembly of desktop
computers and notebooks

use a tick to mark the accomplished tasks during the mobility

Web and graphics designer // IT

specialist
Tasks of the trainee:
-

Assisting in designing logo

Assisting in photography retouch

Assisting in web design tasks

Marketing online

Configuration and repairing of the computer systems

Installation, maintenance and configuration of IT

software
-

Computer repairing and configuration

Participant
1

Participant
2

Participant
3

Participant
4

Participant
5

Participant
6

Participant
7

Participant
8

Participant
9

Logo and business cards design

Creation of a website template

Graphic design for a social networking site

Graphic design

Templates design

Design a website in HTML language

use a tick to mark the accomplished tasks during the mobility