SIU TH IN THNG MINH

2A/36 Hong Quc Vit, Cu Giy, H Ni - T: 04.66.874.847

XEM CAMERA QUA MNG DNG QUICKDDNS hoc DAHUADDNS

Ghi ch: p dng c vi cc u ghi hoc camera IP ca Dahua hoc s dng Chip ca Dahua nh:
Dahua, Vantech dng X200; u ghi HD-CVI
1. xem trong mng ni b qua my tnh dng trnh duyt Internet Explorer (IE):
+ Xem ti a ch ca u ghi mc nh l 192.168.1.108 vi tn ng nhp: admin / mt khu: admin
+ Khi vo ln u tin bn cn chnh li mc bo mt ca trnh duyt theo hng dn trang sau.

2. xem t bn ngoi internet qua my tnh dng trnh duyt Internet Explorer (IE):
+ Xem bng tn min: ...quickddns.com hoc ..dahuaddns.com
+ Tn ng nhp: admin / mt khu: admin
+ Khi vo ln u tin bn cn chnh li mc bo mt ca trnh duyt theo hng dn trang sau.

3. xem bng SmartPhone hoc Tablet:

+ Vo cc kho ng dng tng ng ti phn mm gDMSS vi my Android hoc iDMSS vi iPhone, iPad hoc
DMSS trn Windowphone
+ Vo mc Device Manager => Chn Add (hnh du cng) thm Camera cn quan st v nhp cc thng s:
+ Register Mode: Chn Quick DDNS hoc Dahua DDNS
+ Name: t ty khch hng
+ Address: Nhp a ch Tn min: ..quickddns.com hoc ..dahuaddns.com
+ Port: Nhp cng cho in thoi di ng ca u ghi: 37777
+ User Name: Nhp tn ng nhp u ghi => Mc nh l admin
+ Password: Nhp mt khu ca u ghi => Mc nh l admin
(Chn Extra xem bng lung ph hoc Main xem bng lung chnh nt hn nhng i hi tc mng cao
hn)
Ghi ch: Nu xem qua in thoi bng wifi ti ni lp t camera th nhp thm tng t nh trn nhng thay tn
min bng a ch IP ca u ghi l: 192.168.1.108

4. Nguyn nhn khng xem c camera qua mng v cch x l

TT
1

3
4

Nguyn nhn
Do khng cm ngun in cho u ghi; khng cm
dy mng cho u ghi
Do u ghi hnh cm dy mng vo cc pht wifi
Do modem b treo dch v DDNS (d vn vo c
mng bnh thng)
Do modem b xa sa, reset hoc i modem nn
mt ci t trong modem

Cch x l
Cm chc chn ngun in v cm dy mng cho u
ghi
Nn cm thng dy mng ca u ghi vo modem,
nu modem khng cng th lp thm Switch chia
mng Modem -> Switch -> u ghi v cc pht wifi
Tt modem i v bt li cp nht IP
Ti phn mm teamviewer v v lm theo hng dn
ti y http://sieuthidienthongminh.vn/page/hotro

SIU TH IN THNG MINH

2A/36 Hong Quc Vit, Cu Giy, H Ni - T: 04.66.874.847

HNG DN CU HNH TRNH DUYT IE

HIN TH C GIAO DIN XEM CAMERA
Qu khch s dng trnh duyt Internet Explorer (IE) ng nhp. Nu mn hnh
khng hin th c giao din ng nhp xem Camera l do trnh duyt ang bo mt
cao khng cho php ng dng bn ngoi chy. Qu khch vui lng thc hin cc bc
sau y:
Bc 1. Qu khch click vo Menu Bar v chn Tools => Internet Option
(n phm Alt trn bn phm nu Menu Bar n khng hin th)

Bc 2. Sau chn tab Security (Th Security, th th hai t tri qua phi) Ti Tab
Security, Qu khch vui lng chn Custom level

SIU TH IN THNG MINH

2A/36 Hong Quc Vit, Cu Giy, H Ni - T: 04.66.874.847

Bc 3. Ti ca s Security Settings - Internet Zone, Qu khch vui lng ko chut

tm Level (Mc) ActiveX controls and plug-ins
Qu khch vui lng tick chn Prompt vo 3 mc trong ActiveX controls and plugins nh hnh minh ha pha di
- Download signed ActiveX controls
- Download unsigned ActiveX controls
- Initialize and script ActiveX controls not marked as safe for scripting
Trng hp tick 3 ty chn trn vn khng m c camera ln qu khch c th tick
chn Enable tt c cc mc cn li trong ActiveX controls and plug-ins

Bc 4. Sau khi thc hin cc Bc trn, Qu khch vui lng chn OK ghi nh
cc thay i. Qu khch vui lng bm phm F5 hoc Refresh (lm mi) trnh duyt IE
truy cp li
Chc Qu khch thnh cng!

SIU TH IN THNG MINH

2A/36 Hong Quc Vit, Cu Giy, H Ni - T: 04.66.874.847

HNG DN C H TR K THUT
1. H tr qua in thoi v email:
Trong qu trnh s dng, nu qu khch gp kh khn g, hy gi in hoc email cho b phn K thut
ca Siu th in thng minh c tr gip.
in thoi: 04.66.874.847 0985.061.324
Email: sieuthidienthongminh@gmail.com
Khi lin h h tr k thut Qu khch vui lng c Tn min xem camera qua mng hoc Thng tin khch
hng theo Phiu bo hnh K thut vin kim tra v h tr

2. H tr truy cp t xa bng phn mm Teamviewer

Nu qua in thoi hoc email vn khng gii quyt c th b phn k thut c th h tr qu khch
bng cch truy cp t xa iu khin my tnh ca Qu khch. Qu khch cn thc hin cc bc nh
sau:
- My tnh v u ghi hnh cn c ni vo trong cng mt mng ni b (LAN) v c kt ni Internet
- Ti v phn mm Teamviewer ti a ch: http://sieuthidienthongminh.vn/page/hotro
- Chy phn mm va ti v. Cung cp cho nhn vin k thut ID v Password do phn mm to ra.
- Nhn vin k thut s vo my tnh ca Qu khch kim tra hoc ci t

3. Download cc ti liu hng dn

Qu khch cng c th truy cp vo website v vo mc H tr k thut di chn trang web hoc vo
trc tip ti a ch: sieuthidienthongminh.vn/page/hotro-camera ti v ti liu ny trong trng hp b
mt hoc xem cc hng dn cn thit khc.

4. Thi gian lm vic h tr k thut

- Tt c cc ngy trong tun t Th 2 ti Th 7. Ngh CN v cc ngy L tt
- Sng t 8h00 12h00
- Chiu t 13h30 17h30