Professional Documents
Culture Documents
Acknowledgement
that.
Table of Contents
Topics Page
Number
Acknowledgement 01
Table of Contents 02
Information System 03
Types of Stores 05
Introduction of Metro Cash & Carry 07
Introduction of Project 13
Hardware 14
Software 18
Network Structure 20
Online Presence 22
Backup 25
Conclusion and Recommendations 29
3
Information System
An information system can be any organized combination of people,
hardware, software, networks, and data resources that collects, transforms and
disseminates information in an organization.
People have relied on information systems to communicate with each
other using a variety of physical devices(hardware), information processing
instruction and procedures(software),communications channels(networks), and
stored data(data resources) since the dawn of civilization.
System
A system is a group of interrelated components working together toward a
common goal by accepting inputs and producing outputs in an organized
transformation process. It has three basic interacting components or functions:
Ω Input
Ω Processing
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Ω Output
Ω Feedback
Ω Control
TYPES OF STORES
Ω Classic
Ω Junior
Ω Echo
CLASSIC
This kind of layout is above 10,000 sqm
JUNIOR
This kind of layout is equal to 10,000 sqm i.e. 120 kanals
ECHO
This layout is between 5000-6000 sqm
WAREHOUSE LAYOUT
Introduction of MCC
Company History
and mid-sized retailers or institutions. The company offers these special groups
a high level of assortment competency both in food and nonfood as well as
attractive wholesale prices. An efficient and internationally conferrable concept
ensures success in entering new markets.
International Background
Frans W.H.
Muller(CEO)
Our trademarks are top quality, huge choice and excellent value for
money. METRO Cash & Carry has an international identity and a true
international corporate culture to support it. This clearly distinguishes us from
others and is a key for our swift international expansion in Eastern Europe and
Asia.
METRO Cash & Carry is the major growth driver of the METRO Group,
one of the world’s leading retailing companies. In 2008, we achieved sales
figures of around 33.1 billion Euros.
National Background
METRO Cash & Carry – this name stands for one of the great success
stories in modern commerce. The unique wholesale business-to-business model
of METRO Cash & Carry is focused only towards professional customers such
as hotels, restaurant, and caterers as well as small and mid-sized retailers.
METRO Cash & Carry offers this target group a greater efficiency than the
multilayered supply chain thus helping them to improve their business: By
offering them a one-stop solution for their purchases, by helping them to improve
their assortment, by offering them high quality products at reasonable and
transparent prices and by offering them a consistent supply source.
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LAYOUT OF DEPARTMENTS
Metro has designed their departments in such a way that all the products
of the same kind like fresh food, non-food & dry-food etc. are grouped together.
For the convenience of the customers currently they have 16 departments and
they are:
Ω Tobacco
Ω Beverages
Ω Beauty Solutions
Ω Office, Media
Ω Home Electronics
Ω Toiletries, Detergents
Ω Edible Grocery
Ω Household/Clothing
Ω Sports & Seasonal
High volumes of food items generate greater profit and to balance them
Detergents are considered a part of Food Department.
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This kind of a department layout shows that customers can move between
food & non food items easily.
METRO Cash & Carry is a reliable partner for more than 20 million
professional customers worldwide. It gives them a clear competitive advantage in
their own markets. Professionals can purchase everything they need to run their
business: A restaurant owner, for example, can buy food like fish or vegetables
as well as kitchen equipment and office supplies.
the assortment includes up to 20,000 items in the food range and 30,000 items in
the nonfood sector. As the name implies, METRO Cash & Carry customers
select their own items and take them with them to their restaurants and shops.
With this unique business-to-business concept, the company has grown to
become a leading international player in self-service wholesale.
The self-service wholesale trade came to Europe in the year 1964 when
METRO SB-Großmärkte GmbH & Co. KG was founded in Mülheim/Ruhr. The
initiator and driving force behind this concept was Prof. Dr. Otto Beisheim. In
1967 the Franz Haniel & Cie. company became a partner in the new venture.
Prof. Dr. Otto Beisheim, the Franz Haniel & Cie. GmbH company and the
Schmidt-Ruthenbeck family then each held one third of the shares in the German
METRO activities and thus constituted the “original group of partners”.
As from the year 1968 the concept was extended beyond the German
borders, with the Dutch company Steenkolen Handelsvereeniging N.V. (SHV) as
a new partner. The two sides jointly established Makro Zelfbedienigsgroothandel
C.V. with the original group of partners holding 40 percent of the shares in this
activity. Within the framework of a first major expansion drive METRO/MAKRO
Cash & Carry entered the market in nine Western European countries by 1972.
In the nineties, METRO Cash & Carry expanded its activities to Portugal, Turkey,
and Morocco and to Eastern Europe.
In July 1996 METRO Cash & Carry merged with Kaufhof Holding AG and
Asko Deutsche Kaufhaus AG and the METRO Group was founded. That year
also saw the group’s going public. The Metro stock is the only retail stock listed
in the German blue-chip index “DAX 30“.
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The first step into Asia was taken when METRO Cash & Carry moved into
China in 1996. Today the company is present in 5 Asian countries: China, India,
Japan, Pakistan and Vietnam. The METRO Cash & Carry business is going to
be further internationalized and expanded with the focus on Eastern Europe and
Asia. Already by today, more than 80 percent of the staff is working outside of
Germany. In many countries the company is on of the major employers.
Introduction of Project
Target Organization
Sales Department
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A sale is completed by the seller or the owner of the goods. It starts with consent
(or agreement) to an acquisition or appropriation or request followed by the passing of
title (property or ownership) in the item and the application and due settlement of a
price, the douche of or any claim upon the item. The purchaser, though a party to the
sale does not execute the sale, only the seller does that. To be precise the sale completes
prior to the payment and gives rise to the obligation of payment. If the seller completes
the first two above stages (consent and passing ownership) of the sale prior to settlement
of the price, the sale is still valid and gives rise to an obligation to pay.
We will be studying the hardware software and other resources used by the metro
departmental store.
Hardware at Metro
Importance of Hardware
Computer hardware requires resources to correctly operate with the computer
and the software installed in the computer. If your computer does not have the available
resources, such as available IRQs, this will cause your computer to not properly work
and/or the devices to not function properly.
In addition to needing resources, not all computer hardware will work properly
with all computers, or may have incompatibilities with hardware that is already installed
in your computer.
Finally, almost all computer hardware requires some type of software or drivers
to be installed before it can properly communicate with the computer. If these drivers
contain problems or do not properly work with the computer, this can cause issues with
the hardware device you are attempting to install in the computer.
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Data Storage
Data storage include the primary and secondary memory, in which primary
memory include RAM and ROM and secondary memory include the Hard disk, Tap, etc
On-site data storage represents any type of storage device that is designed to
remain with the computer or at a single location where the computer is housed. The most
common on-site data storage device is a hard disk drive, and it is included in almost
every personal computer. Solid state drives and network attached storage are also
examples of on-site storage devices.
Cameras
C-380 Sigma security cameras are used in metro. Cameras are very important at
metro, they used security cameras in all of there retail stores to stop any theft attacks
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Fiber Optic
It is cable use for network connecting in the office.
Bar code readers are used at metro, in every branch of metro for the ease of their
customers there are more than 20 workers with there computers serve the people for
billing. They do it with the help of bar code readers.
Barcode reader (or barcode scanner) is an electronic device for reading
printed barcodes. Like flatbed, it consists of a light source, a lens and a light sensor
translating optical impulses into electrical ones. Additionally, nearly all barcode readers
contain decoder circuitry analyzing the barcode's image data provided by the sensor and
sending the barcode's content to the scanner's output port.
Printing Facility
HP Printers are used for printing purposes at Metro HP LaserJet printers for
high-speed, high-volume, high-quality printing
Software at Metro
It includes all set of information processing instruction. This generic concept of
software includes not only the sets of operating instruction called as “programs”, which
direct and control computer hardware, but also the sets of information processing
instructions called “procedures”
System Software
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It includes such as an operating system program, which controls and supports the
operations of a computer system.
Application Software
These are programs that direst processing for a particular use of computers by
end users.
Procedures
These are operating instructions for people who will use an information system
Mart Eazy:
Mart easy is the software used by metro for billing of the products.
Project Galaxy:
It is oracle based software. There is bar coding, which will be used to keep the
records of the sails.
Reflection:
It is a graphical user interface, front end of UNIX and is more users friendly.
Other Software’s:
The other soft wares used by METRO are
Ω Microsoft word
Ω Power Point
Ω Lotus
Ω Excel
Ω Windows, NT, and Windows XP
Ω Office XP
Ω ORACLE (DATA BASE SOFTWARE)
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Ω BUSINESS OBJECT
Ω PROJECT 95
Network Structure
Intranet in Metro
"Using Internet-based technologies within an organization to facilitate
communication and access to information."
An intranet is integrating mechanism for people, processes and information
within the enterprise. So we can say intranet is
The corporate "information network".
Ω Browsers on every major platform developers no longer need to worry
about cross-platform client development.
Ω Multiple data types: developers can easily provide access to multimedia
as well as textual information
Technical Comparison
Internet Vs Intranet
Ω Packets are public Ω Packets are private
Online Presence
Internet is the most cost effective way to trade nationally and internationally. A
website will broaden your base of customers, members, distributors or suppliers. You
can generate more and more clients for your business without doing additional
marketing. Today, more and more customers are making purchases through the Internet.
Why should you limit your business to your immediate locale when the whole world may
be your potential market? Thanks to the Internet, it is as easy to sell halfway across the
world as it is to sell across the street.
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Metro Departmental store (metro cash and carry) doesn’t really have any big
level online presence. There sales are done manually on there store with billing also.
“www.metro-cc.com”
This is the international website of metro cash and carry which provides the
details of all the branches of metro cash and carry worldwide
“www.metro.pk”
Website for metro details in Pakistan is this.
They provide there basic information on their websites including the list of the
products and the ways to contact them. The maps presence on the website about the
stores location is a good step.
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Backup
In this fast moving world, data is the heart and soul of any enterprise. It has
become an essential task for organizations around the world to protect their data.
Database Administrator's have a tough job to implement database backup and disaster
recovery plans. Backing up your databases can protect an organization against the
accidental loss of data, database corruption, hardware/operating system crashes or any
natural disasters. Unfortunately if you don’t have proper database backups then you are
left with nothing to fall back on. As a DBA you need to make sure that the databases are
backed up regularly and the backup tapes are stored in a secure location.
Data Backup
Data backup is the saving of your files in a location remote from your computer.
We perform data backup to protect against cases in which our files are lost or destroyed
from our primary computers. If we have our files saved in reserve on a backup disk, then
we can restore our files to our computer in the case of a crash or loss of data.
Online Backup
Your internal hard drives are simply not enough. If your computer crashes and
all your files are corrupted, you will never be able to get them back. Sure you can
purchase an external drive for back-up, but what if you lose it? This is why online data
storage is becoming more and more popular. With it, you can be sure that whatever
happens to your physical drives, you can still retrieve your important files. With online
data storage backup, you can access you data wherever you are in the world.
Security
Security is a very important part of an information System, every organization
has to protect its vital data from unauthorized access for this purpose PTC has many
security policies, these are:
Ω In order to protect the data, backups are used, to protect from any unauthorized
access into the system, the software that is being used is fool proof from the
access of hackers.
Ω They use different passwords
Ω Some special keys are also used for the security
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Suggestions
Things that should be improved.
Ω With the increase in the technology, the store should made its Information System
Up-to-date for providing best services to their customers and attracting more
customers.
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