G.R. No. 131723 FACTS OF THE CASE The law in force at the time material to this controversy was PD 401. It penalized unauthorized installation of water, electrical, telephone connections and such acts as the use of tampered electrical meters. PD 401 granted the electrical companies the right to conduct inspections of electric meters and the criminal prosecution or erring customers who were found to have tampered with their electrical meters. It did not provide for more expedient remedies as the charging of differential billing and immediate disconnection against erring customers. Thus, electric companies found a creative way of availing themselves of such remedies by inserting into the service contracts a provision for differential billing with the option of disconnection upon non-payment by the erring customers. The Court has recognized the validity of such stipulations. However, recourse to differential billing with disconnection was subject to the prior requirement of a 48-hour written notice of disconnection. MERALCO, in the instant case, resorted to the remedy of disconnection without prior notice. While it is true that MERALCO sent a demand letter to TEC for the payment of differential billing, it did not include any notice that the electric supply would be disconnected. In fine, it abused the remedies granted to it under PD 401 by outright depriving TEC of electric services without first notifying it of the impending disconnection. ISSUES Is TEC , a corporation not entitled to moral damages? RULINGS SC deems it proper to delete the award of moral damages. TEC's claim was premised allegedly on the damage to its goodwill and reputation. as a rule, a corporation is not entitled to moral damages because, not being a natural person, it cannot experience physical suffering or sentiments like wounded feelings, serious anxiety, mental anguish, and moral shock. The only EXCEPTION to this rule is when the corporation has a reputation that is debased, resulting in its humiliation in the business realm. but in such a case, it is imperative for the claimant to present proof to justify the award. It is essential to prove the existence of the factual basis of the damage and its causal relation to petitioner's acts. In the present case, the records are bereft of any evidence that the name or reputation of TEC/TPC has been debased as a result of petitioner's act. Besides, the trial court simply awarded moral
damages in the dispositive portion of its decision without stating the basis thereof