City of Charlotte 2014-2015 Ice and Snow Removal Plan

Ron Carlee
City Manager
STAFF
Danny Pleasant
Director
Department of Transportation
Saleem Khattak
Street Superintendent
Department of Transportation
TABLE OF CONTENTS
Headquarters
Supervisory Personnel
News Releases
Weather Reports
1
1
1
1
After-Hours, Weekends, Holidays

Shift Changes..
Post-Condition Debriefing Meetings.
Seasonal Preparatory Meeting
2
2
2
2
CDOT Snow and Ice Service Level Target... 3

Central Business District.
Snowplowing and Removal
Violations.
Departmental Coordination
Police Department - Patrol Division.
Charlotte-Mecklenburg Utility Department Wastewater Collection Division..
4
4
4
4
4
4
Uptown Parking Restrictions. 5

Snow Disposal Area 5
Tryon Street Mall Sidewalk Area.. 5
NCDOT Responsibilities 6
Snow and Ice Control Removal Routes by Condition 7-40
Headquarters
The Headquarters for the Ice Control and Snow Removal Program is the Street Maintenance Division
Administrative Building located at 4411 Northpointe Industrial Blvd.
Supervisory Personnel
The following supervisory personnel are responsible for the implementation of the Ice Control and Snow
Removal Program:
Shift
Title/Name
N/A
7:00 a.m. - 7:00 pm
Street Superintendent, Saleem Khattak

Operations Supervisor, Anthony "Tony Bartlett
Operations Supervisor, Tom Shabani
7:00 p.m. - 7:00 am
Deputy Street Superintendent, Ken Martin

Operations Supervisor, Ray DeGreeff
News Releases
Information for the newspapers and/or the radio and television stations will be released by
Sandy D'Elosua, Director of Corporate Communications, or her designee.
Weather Reports
During workdays, whenever inclement weather is predicted for the Charlotte area, the Street Maintenance
Division office will receive a weather report from Meteorlogix DTN (Weather.dtn.com) before 2:00 pm
the day prior to the storm so that preparations can begin before the end of normal field crews workday at
3:30 p.m. This report will be relayed to the Street Superintendent. Any additional information or a
revision of the 2:00 p.m. forecast will be given to the Street Superintendent. Street Maintenance Division
management will determine when to implement the Ice Control and Snow Removal Program.
After-Hours, Weekends, Holidays

If inclement weather develops or gets forecasts outside normal office hours, Meteorlogix DTN will
contact designated Street Maintenance supervisory personnel to advise them of the forecast. The
Supervisor is then responsible for contacting the designated crews to report for duty.
If ice begins accumulating or snow begins to fall during non-work hours, all Street Maintenance Division
employees assigned to the Ice Control and Snow Removal Program who have not already been contacted
are required to contact Headquarters. If employees cannot telephone they should report to their regularly
assigned facility. Once a condition is underway with snow accumulation of two inches or more, all
employees assigned to the program should continue to report to their assigned facilities for their
respective shifts.
Shift Changes
When there is sufficient snow or ice accumulation, a twenty-four hour schedule will be put into effect
with shift changes arranged so they do not coincide with peak-hour traffic movements. Two shifts are
scheduled: one from 7:00 a.m. to 7:00 p.m. and the other from 7:00 p.m. to 7:00 a.m.
Post-Condition Debriefing Meetings

Within five days after the end of a storm condition, supervisory personnel and SMD administrative staff
will hold a debriefing meeting to discuss any concerns, questions, or procedural changes stemming from
the most recent condition.
Seasonal Preparatory Meeting

Street Maintenance Division supervisory personnel, yard coordinators, and administrative staff will hold a
meeting on or around October 1st of each year to discuss plans and responsibilities for the upcoming
winters ice control and snow removal program.
CDOT Snow and Ice Response Service Level Target
Treatment Methodology
Pretreatment 6 Brine Routes and 1 Emergency
A Condition 9 Routes and 3 Emergency Routes
- Bridges & Culverts on City streets and selected NCDOT streets
- Hospital entrances
- Emergencies
B/C Conditions 16 Routes and 3 Emergency Routes
- 90% of all major and minor thoroughfares cleared within 48 hours from the end of the
storm (includes emergency locations such as hospital entrances, and assistance to Police, Fire,
and Medic).
- 80% of all residential collector streets will be made navigable within 48 hours from the
end of the storm (bus routes and school locations).
C Condition Additional Service Level Target

-75% of neighborhood streets, not including cul-de-sacs, will be made navigable (at least
one vehicle width) within 72 hours from the end of the storm.
Central Business District

Due to the value, character, and nature of the Tryon Street Mall Area, special efforts must be made to
protect the sidewalk and curb areas where trees, plantings, decorative concrete pavers and granite curbs
have been installed. An ice remover thats formulated for these types of areas will be used.
The boundary of the Tryon Street Mall area is defined as the streets enclosed by Morehead Street, College
Street, Brookshire Freeway and Church Street.
Snowplowing and Removal

When the decision is made to plow and remove snow from City streets, the Tryon Street Mall Area will
be plowed utilizing motor graders or plows with rubber tipped blades. Snow in the street and sidewalk
area will be plowed in a specific direction for removal. It will then be loaded onto trucks and removed
from the area. SMD will purchase and supply rubber blades for the contractor. The contractor will be
responsible for installing these blades on their equipment. Motor graders and loaders will be supplied by
the contractor.
Violations
Snow is not to be pushed from private businesses, parking lots, etc. onto streets. CMPD will enforce this
policy.
Departmental Coordination
Solid Waste Services and Street Sweeping
After the ice and snow have melted and the streets have dried, Solid Waste Services will vacuum and
sweep the routes if needed.
CMPD Assistance
CMPD will furnish officers to direct traffic around crews loading snow in the CBD. As time and cause
for service permit, they will provide assistance in the Uptown area by enforcing parking regulations so
that the snowplows can operate. They will enforce ordinances prohibiting the pushing of snow from
parking lots and other private properties on to City streets.
Charlotte-Mecklenburg Utility Department

Additional Equipment Includes: 6 Tandems, 2 Track-Loaders, and 2 Loaders
In case of extreme snow accumulation the CMU will furnish the above equipment with Operators. A
track-loader will be used at the designated Snow Disposal Site. This assistance will be provided on shifts
that coincide with the SMD shifts.
Uptown
Parking Restrictions
During snow removal operations, the Parking Management Firm and CMPD will be requested to
temporarily prohibit parking on the principle streets in the CBD area, so that snow can be plowed from
curb lanes.
The following policies and procedures will be used:
The public will be notified through the news media that the peak hour "No Parking" regulations will be
enforced in the Uptown area and that any cars already parked should be moved. CDOT will list specific
routes where parking will be allowed. The "No Parking" requirement in "Tow-away" zones will be
enforced during the hours that are posted. When parking will interfere with snow removal; Solid Waste
Services will submit a request to have the parking meters bagged or change the message to read
"Emergency - No Parking". If a vehicle is parked at a location after the meter has been bagged or the
meters message is changed to read "Emergency - No Parking", the vehicle will be towed away
immediately. The charge for towing and recovery will be the responsibility of the owner.
Snow Disposal Area

City property on 4221 Westmont Drive has been selected as the Snow Disposal Site. SMD will be
responsible for unlocking/locking the gate. CMU will operate their track loader at this location during
extreme situations.
Tryon Street Mall Sidewalk Area

A walking path will be cleared for pedestrian traffic on the sidewalks in the Tryon Street Mall Area.
Pedestrian areas around benches and shelters will also be cleared. Store owners will be responsible for
clearing the walks from the front doors of their businesses to the walking path that has been cleared by the
Solid Waste Services.
An ice remover will be used to melt the ice and snow when the accumulation of snow is less than three
inches in depth. When snow accumulation exceeds three inches, snow blowers, shovels, and hand labor
will be used to clear the sidewalk area. If available, compact utility vehicles with appropriate attachments
can be utilized to assist with clearing certain sidewalk areas.
The Tryon Street Mall sidewalk area has many underground vaults which are not sturdy enough to
support heavy weight without causing possible damage to the vaults and concrete pavers. Therefore,
hand labor will be utilized. Two known locations are the 100 & 300 blocks of S. Tryon Street. Snow
removed in that manner will be placed in a windrow beside the cleared path or pushed to the street.
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Charlotte Department of Transportation

Condition B/C Northpointe Emergency Route
**THE SMD ON-CALL SUPERVISOR MUST APPROVE ALL REQUESTS FOR OTHER DEPARTMENTS**
Locations not on our routes will be handled on an on-call basis. These locations will not be added as part of SMDs routes.
Priority requests for salting/brining/plowing non-route locations will be determined during each event. SMD wants to help, but cannot
guarantee that we will be able to meet all request(s).
SMD cannot guarantee all requested locations will be addressed. Departments should look to contractors to handle locations which are not
part of our routes or seek ways to utilize their internal means. Departments need to contract the plowing and clearing of their parking lots.
Street Maintenance Parking lot at 4411 Northpointe Industrial Blvd

Streets around the Bank of America Stadium, Time Warner Arena, and Bojangles Coliseum. IF there is an event.
30th Street Bridge (Between N. Tryon St. & N. Brevard St)
Spirit Square parking lot (345 N. College St) IF the agency advises the division at least 12 hours before the lot must be
cleared
Assist NCDOT if requested i.e., sections of Hwy 74 or Hwy 16
Respond as needed to other locations
38

Condition B/C Orr Rd Emergency Route
Street Maintenance Parking lot at 6001 General Commerce Drive

IBM Drive, especially the hill that leads to W.T. Harris Blvd.
Emergency entrances to hospitals. They are:
Novant Health Presbyterian Medical Center - 1901 Randolph Rd

Mercy Hospital - 2001 Vail Ave
Health South Surgery Center - 2825 Randolph Rd
Carolina's Behavioral Health Center Randolph - 501 Billingsley Rd
39

Condition B/C Sweden Rd Emergency Route
Street Maintenance & Equipment Maintenance Parking lots at 4600 Sweden Rd
Emergency entrances to hospitals. They are:
Carolina's Medical Center 1700 Medical Center Dr. (Blythe Bv is a private street, do not apply material.)
40

City of Charlotte 2014-2015 Ice and Snow Removal Plan

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City of Charlotte 2014-2015 Ice and Snow Removal Plan

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Ron Carlee

After-Hours, Weekends, Holidays

CDOT Snow and Ice Service Level Target... 3

Uptown Parking Restrictions. 5

Street Superintendent, Saleem Khattak

7:00 p.m. - 7:00 am

Deputy Street Superintendent, Ken Martin

After-Hours, Weekends, Holidays

Post-Condition Debriefing Meetings

Seasonal Preparatory Meeting

CDOT Snow and Ice Response Service Level Target

C Condition Additional Service Level Target

Central Business District

Snowplowing and Removal

Charlotte-Mecklenburg Utility Department

Snow Disposal Area

Tryon Street Mall Sidewalk Area

NCDOT Snow Coverage

Old Ardrey Kell

Produced by Street Maintenance Division Planning Section

100 12TH ST PAR

4000 THE PLAZA RD

700 BEATTIES FORD RD

3600 ROZZELLES FERRY RD

2600 BEATTIES FORD RD

1332 OLD GUN BRANCH RD

10500 NORTHLAKE CENTER PY

Salt Brine Route 1 Alexander ana R d

!4260 TUCKASEEGEE RD Tu !3200 PARKWAY AV

6100 PAW CREEK RD

Salt Brine Route 2

2100 OLD STEELE CREEK RD

3900 MORRIS FIELD DR

4200 JOSH BIRMINGHAM PY

5500 JOSH BIRMINGHAM PY

Salt Brine Route 3

3200 MICHAEL BAKER PL

1700 MEDICAL CENTER DR

6400 OLD PROVIDENCE RD

6600 BALLANTYNE COMMONS PY

900 BRIAR CREEK RD

1300 BRIAR CREEK RD

1200 PEARL PARK WY

Salt Brine Route 5

Salt Brine Route 6

2800 RIDGE RD 12300

12200 Mallard Creek Rd

WHITE PLA INS

3800 COUNTRY CLUB DR

1000 SUGAR CREEK RD E

BEATT IES FORD

Condition A - Snow Route 1

2600 ROZZELLES FERRY RD

3600 ROZZELLES FERRY RD

MUL BER RY CHURCH

1400 LITTLE ROCK RD

6100 PAW CREEK RD

Condition A - Snow Route 3

700 BEATTIES FORD RD

2600 BEATTIES FORD RD

6100 BEATTIES FORD RD

1332 OLD GUN BRANCH RD

8800 BEATTIES FORD RD a n c e R d

10500 NORTHLAKE CENTER PY