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What Makes Us Better,

Makes You Better

Our Mission
Above all else, we are committed
to the care and improvement of human life.
In recognition of this commitment,
we strive to deliver high-quality, cost-effective healthcare
in the communities we serve.

Arrive Better
Comeback Better
Live Better
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Welcome to Caldwell
and to West Valley Medical Center.
We are honored to serve our communities with exceptional care and
service. Although smaller in size and scope than other area hospital
systems, West Valley leads the Treasure Valley in quality, patient
experience, and compassion. Our employees commit to exceed
every patients expectations and treat patients as they would
members of their own family. Our culture of caring attracts the
highest quality physicians, nurses and allied health professionals
throughout the region.
I value your trust and confidence in us; we want to be your first
choice for hospital services. I know you will be delighted with your
experience at West Valley Medical Center and ask that you spread the
word about the great things happening at your local hospital.
Sincerely,
Betsy Hunsicker, CEO
West Valley Medical Center
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Real Patients. Real Stories.


Lonnies Story
Traveling around the state as a livestock auctioneer, Lonnie didnt
have time to deal with the back pain he tolerated for many years.
Following a recommendation by another physician he met Dr.
Richard Manos, spine surgeon, for his surgery at West Valley. The
surgerywas a success and Lonnie is at the top of his game again!
It was to the point where it was unbearable pain I had good
doctors and an outstanding nurses staff, plus somebody upstairs
looking out for me. Youre only as good as the people you have
working for you, and (West Valley) is a good outfit.

Cheryls Story
Cheryl came to West Valley Medical Center emergency
department experiencing chest pain. Dr Barnes and the medical
team treated her for what first appeared to be symptoms of a
heart attack. Following x-rays and tests, it was determined that
Cheryl needed emergency surgery to remove her gall bladder.
Dr. Agee and the staff did a great job. I felt like I was the only
patient in that hospital

Colleens Story
Colleen was experiencing severe knee pain for several years. Putting
off surgery to care for her ailing husband left her in tremendous
pain and a bleak outlook. She connected with Dr. George Nicola,
orthopedic surgeon, for knee surgery. Colleen went from using a
wheelchair to walking and enjoying life again.
Dr. Nicola saved my life. Im alive again. I feel free and want to
go places and do things now.

Maurinas Story
There are many options when it comes to healthcare choices.
Based on a recommendation by a friend, Maurina chose to deliver
her baby at West Valley Medical Center. Even though her baby
was premature, knowing there was a team of doctors ready to
handle all possibilities put Maurina at ease.
The doctors and nurses at the hospital were compassionate
and caring. They believed in me and supported my decisions.
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West Valley At-A-Glance


West Valley Medical Center By-The-Numbers
200 physicians on medical staff
800+ employees and volunteers
150 licensed beds and private rooms
44,000+ outpatient visits per year
3,600+ surgeries performed annually
35,000+ emergency room visits per year
4,500+ inpatient admissions annually
13-bed state-of-the-art Intensive Care Unit
36 specialists and primary care providers within walking distance
of the hospital
6 off-site community clinics offering same-day appointment services

Tailored to Your Needs


Maternity suites with king-sized beds for memorable family
experience
24-hour Emergency Department with board-certified physicians
Advanced technology, including medication delivery system for
improved patient safety
State-of-the-art operating room suites
Dedicated Womens Imaging Center with relaxing atmosphere
See-Me-Same-Day appointment service at six community clinic locations
Dedicated Ortho-Spine Unit with Tempur-Pedic beds
Employee health & wellness program for local businesses
Inpatient and outpatient adult behavioral health services
Full-service cafeteria with executive chef
Overnight Sleep Lab with private patient suites

Our Specialties
West Valley Medical Center is a full-service hospital that provides
a variety of patient care services to meet our communitys
healthcare needs.

Behavioral Health
We offer inpatient and outpatient behavioral health services for adult patients.
Treatment is provided in a safe, secure and confidential setting. Our staff is composed
of psychiatrists, clinical social workers, nurses, art therapists and psychiatric technicians.
Treatment focuses on working through immediate problems, then developing new
coping skills to continue life in a positive, healthy manner.

Cardiovascular
West Valley Medical Center provides quality care for adult patients with conditions that
affect their heart and blood vessels. We offer a range of cardiac services, from testing
and treatment to education, prevention and rehabilitation. You can depend on our
experienced and highly skilled staff to evaluate your heart condition and develop an
effective treatment plan.

Emergency Department
West Valley is committed to getting you back on your feet and not stuck in a seat.
Our Emergency Department is well staffed, especially during peak times, with nurses,
physicians and technicians who care just as much about how long you have to wait as
you do. Track Our E.R. Wait Times by texting ER to 23000 or visit westvalleyER.com

Family Maternity Center


Dedicated to providing you and your family focused attention with compassionate
care as you go throught the journey of delivering a healthy baby. Our family suites
feature king-sized beds designed for comfort and bonding in a relaxing and home
like environment. Learn more and take a free tour of the Family Maternity Center by
calling 455.6565 or visit westvalleybaby.com

Family Medicine
We understand that in most families, there is a fine line between balanced routine
and total chaos. So when someone in your family needs the help of a doctor, its
best if you can get them in and taken care of quickly. With six locations close to
home call our See Me Same Day appointment service today at 455.3981 or visit
westvalleysameday.com
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Orthopedics
West Valley Medical Center orthopedic surgeons perform more than 1,800 surgeries
every year fixing all things flexible! Procedures include total joint replacments of the
knee, hip and shoulder. Advanced services are also available for shoulder, elbow and
hand, including tendon and nerve repair. We will be with you every step of the way,
answering your questions and maximizing your recovery.

Spine
West Valley Medical Center puts an end to your chronic pain. We believe in taking
patients from education to recovery and beyond. Our spine surgeons and specially
trained staff are focused on a positive patient experience. Before long, youll be
experiencing relief from extreme or nagging pain; moving more freely; and enjoying
a productive, energetic lifestyle.

Urology
West Valley Medical Center understands the importance
of dealing with delicate matters. We are proud to have the most
sought-after urologists in the Treasure Valley. We provide
compassionate care using the latest diagnostic tools
and treatments.

Womens Imaging
West Valley believes in health care your way. Our imaging
center provides a relaxing atmosphere for digital mammography,
3-D ultrasounds, bone density screenings and more. Early
detection is the best protection schedule your screening
mammogram today at 455.3905.

Beyond these specialties, we offer pediatrics,


neurology, pulmonology, radiology, lab
services, inpatient and outpatient surgeries
and more. To make an appointment with
any of our specialists call 455.3981.

A Legacy of Service
to the Treasure Valley community
West Valley Medical Center is one of the leading hospital facilities and employers
in the State of Idaho. This 150-bed facility is nationally accredited and has been
part of the Hospital Corporation of America (HCA) family since 1975.
1945 - First meeting of the Caldwell Memorial Association Fund
to discuss fundraising efforts for Caldwell Memorial Hospital
1950 - Caldwell Memorial Hospital opens its doors as a 75-bed,
short-term acute care facility
1975 - Hospital is purchased by Hospital Corporation of America (HCA)
1977 - Patients move to new facility, which is the current 150-bed hospital
1987 - Name changes to West Valley Medical Center
2000 - Partnership with Saint Alphonsus to open Caldwell Cancer Center
2007 - Hospital finishes remodeled, expanded Emergency Department
2009 - New Womens Imaging Center offers digital mammography,
spa-like atmosphere
2010 - West Valley Medical Group opens Nampa Clinic just off I-84
2011 - Idaho Surgery Center becomes a campus of West Valley
2012 - Dedicated 11-bed Ortho/Spine Unit opens
2012 - Hospital unveils expanded and renovated Intensive Care Unit
2013 - Partial Hospitalization Program opens for patients struggling
with chronic mental illness
2013 - Ribbon cutting of West Valley Medical Complex, the tallest building
in Caldwell
2014 - West Valley breaks ground on $3 million expansion of the cardiac
eletrophysiology catheterization lab
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Civic Engagement
West Valley 5K/10K Walk/Run, benefiting the Caldwell YMCA
Caldwell Night Rodeo/Power of Pink
Canyon County Fair
Treasure Valley Night Light Parade
College of Idaho Athletics
Caldwell Chamber Commerce
Canyon County Meals on Wheels
American Red Cross blood drives
Indian Creek Festival
Canyon County Weight Loss Challenge
Caldwell and Middleton Relay for Life, American Cancer Society
Rotary Foundation
Caldwell Fine Arts
YMCA Strong Kids
Caldwell Economic Development Council
Salvation Army
Mayors Youth Advisory Council
Community Health Screenings
Advocates Against Family Violence

High Quality Recognition

HealthGrades Recognition
Top 10% in the Nation: Prostate Surgery Excellence Award,
2014-2015
Americas 100 Best Hospitals for Prostate Surgery, 2014-2015
5-Star Recipient: Prostate Removal Surgery, 2013-2015
5-Star Recipient: Total Knee Replacement, 2015
5-Star Recipient: Gallbladder Removal Surgery, 2012-2014
5-Star Recipient: Treatment of Respiratory Failure, 2013
Top 5 in Idaho: Critical Care, 2013
Top 5 in Idaho: Gastrointestinal Services, 2013
No. 1 in Idaho: General Surgery, 2012-2013

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The Joint Commission Top Performing


Hospital for our care of heart attack
patients, surgical patients and those
with pneumonia

Get With The Guidelines Heart Failure


Gold Quality Achievement Award
from the American Heart Association,
2011-2014

A
Fall 2014

HOSPITAL
SAFETY
SCORE
SM

Only hospital in the Treasure Valley


to receive an A rating on the
bi-annual Hospital Safety Score from
The Leapfrog Group, Fall 2014

Ranked 10th in the nation among


healthcare providers in Modern
Healthcares 100 Best Places to Work
in Healthcare 2014

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1717 Arlington Avenue, Caldwell, Idaho 83605


westvalleyisbetter.com

Find a Physician: 208.455.3981

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