Professional Documents
Culture Documents
YouareahotelreceptionistinVilnius/Timisoara.Youworkatthecheckindesk.You
alwayshavetodothesamejob.Asktheguestsshortquestions tofill inthe hotel
registrationformandwelcometheminthehotelandinthecity.
TOURISTONE
Name
Askfortheirconfirmationofthereservation.
Youwanttoseetheirpassport.
Address
Telephonenumberathome(ifpossiblealsomobilephonenumber)
Nationality
Dateofdeparture
Askthemiftheyaregoingtohaveanymealsatthehotel.
Iftheydo,tellthemtherestaurantopeningtimes.
Tellthemtheirroomnumber;explainwheretheroomisandhowtogetthere.
Welcometheminthehotel.
TOURISTTWO
Name
Askfortheirconfirmationofthereservation.
Youwanttoseetheirpassport.
Address
Telephonenumberathome(ifpossiblealsomobilephonenumber)
Nationality
Dateofdeparture
Askthemiftheyaregoingtohaveanymealsatthehotel.
Iftheydo,tellthemtherestaurantopeningtimes.
Tellthemtheirroomnumber;explainwheretheroomisandhowtogetthere.
Welcometheminthehotel.