Professional Documents
Culture Documents
Communication: listening
and understanding; sharing
information; understanding
the needs of customers, skills
that contribute to productive
and harmonious relations
between employees and
customers
Teamwork: working as an
individual and as a member of
a team; coaching, mentoring
and giving feedback, skills that
contribute to productive
A- I took charge of my six-person team and
working relationships and
their actions, coordinating who was working
outcome
where and focusing on which job, for example
collecting or bagging.
Self-management: taking
responsibility; evaluating and
monitoring own performance;
having personal vision and
goals, skills that contribute to
long-term and short-term
strategic planning