Benjamin Underhill

408 Lincoln Avenue, 2nd Floor, Staten Island, NY 10306 646-358-0437 ben12065@yahoo.com
ADMINISTRATIVE SUPPORT PROFESSIONAL
10+ years of non-profit and corporate experience in providing high-level support to Directors and Managers

Microsoft Programs: Specialist in Excel, Word, and PowerPoint, proficient in Outlook and Access
Operating Systems: Windows (all versions), Mac OS X
Other Software and Skills: Type 50 WPM, Salesforce, Concur Expenses, WebEx, and Snagit

PROFESSIONAL EXPERIENCE
CITY OF NEW YORK, New York, NY
2012 - Present
Administrative Assistant, Department Of Education (through placement agency)
Assist in planning, preparation, onsite execution, and reporting of internal staff trainings for the Division
of School Facilities
Support staff analysts to create, compile, research, and update proprietary and off the shelf software
and application guides, handbooks, web pages, and presentations
Clerical Associate, Human Resources Administration (2012 - 2013)

Prepared case files for City Attorneys by updating, researching and compiling records and
documents in the Post Hearings and Adjournments Unit at Manhattan Family Court
ALCC (American Language Communications Center), New York, NY
ESL Teacher

Taught English as a Second Language (ESL) part-time to international students

2011 - 2013

NEW YORK UNIVERSITY, Graduate Admissions Department, New York, NY

2010, 2011
Applicant Services Assistant (Seasonal Employment)
Compiled, sorted, and verified the accuracy of student data while proofing graduate applications
THE GROW NETWORK / MCGRAW-HILL, New York, NY
2007 - 2008
Sales Specialist

Provided sales support to the Marketing Director and two National Sales Directors

Consistently prepared and delivered client ready documents, account materials, market research,
sales leads, and database reports under challenging deadlines

Project managed marketing collateral, website updates, and deliverable timelines in collaboration
with multiple departments - including the Product, Editorial, and Design units
KAEN NAKKON WITTAYALAI SCHOOL, Khon Kaen, Thailand
2005 - 2006
ESL Teacher

Taught English as a Second Language (ESL) in a public school to junior-high school students
THE COLLEGE BOARD, New York, NY
2000 - 2005
Market Development Associate, Market Development (2003 2005)
Executed and coordinated direct mail and email campaigns, outbound calls, customer communications,
media advertisements, marketing plans, sales meetings, trade shows, conferences, and client functions

Created and provided sales staff with marketing collateral and metrics for effectiveness
Administrative Associate, Creative Services (2000 2003)
Provided operational and administrative support to Marketing, Trade Shows, and Conferences
Department, including travel arrangements, expense reports, calendar schedules, and meetings

Benjamin Underhill
408 Lincoln Avenue, 2nd Floor, Staten Island, NY 10306 646-358-0437 ben12065@yahoo.com
EDUCATION
STATE UNIVERSITY OF NEW YORK AT PLATTSBURGH, Plattsburgh, NY
Bachelor of Arts - major in Political Science, minor in French