Stephanie

A. Sabo
810 N. Blair Royal Oak, MI 48067 313.350.0381 sabo.stephanie7@gmail.com
http://www.linkedin.com/in/stephaniesabo
http://www.StephanieASabo.com/

O B J E C T I V E
Obtain a challenging position with the opportunity to apply current knowledge,
techniques and to learn new skills.

E D U C A T I O N

Eastern Michigan University, Ypsilanti, Michigan

Graduated: August 2008
Bachelors Degree in Communication with a minor in Management

E X P E R I E N C E
Thirdware Solutions, Allen Park, MI
Business Analyst at Ford Motor Company
April 2014 - Current
Works with a Agile Management team at Ford Motor Company
Supports Project Manager and Project Lead
Works as a liaison between the business customer and the project
Understands and documents business rules and project requirements
Knows all aspects of the business solution in scope
Participates in development of all deliverables creating User Stories in Rally
Manages deliverables and daily interaction with the business owner
Carries knowledge of various interfacing systems
Develops and maintains the Project Charter
Works off User Story Task in Rally to complete iterations
Works in two week Agile iterations
Attends daily Agile stand up meetings to discuss what was done yesterday, what
is planned for today and if there are any blocks
Oversees the Quality Center for application defects
Monitors team activities to ensure requirements are correctly interpreted and
implemented
Assist with translation of business requirements into IT design specifications
Distinguishes user requests from the underlying true needs
Creates as well as updates current Use Cases for application input and output
interfaces
Drive and challenge business owners on their assumptions of how
they will successfully execute their plans
Sets up review meetings with the Business owner for approval on all Use Cases
Participates and signs off on reviews of Test Cases, Test Scenarios and Test
Results prior to the official Business approval.
Meets with other Business Analyst to review Use Cases before adding the Use
Cases to the official location.

CareTech Solutions, Troy, MI

Product Training Specialist
October 2012 April 2014
Conducted training for current and potential clients on healthcare modules within
the companys Content Management System
Shared knowledge of commonly-used concepts, practices, and procedures within
the product
Involved in web demonstrations of the company and Web Content Management
System modules for potential clients
Wrote Content Management System tips for users every other month in Web
Services, Web Wise Newsletter
Project Coordinator
November 2011 April 2014
Assisted Project Managers
Coordinated and attended on-site and off-site meetings with Project Managers and
Clients
Created and managed workplans using Microsoft Project
Business Analyst
January 2011 April 2014
Gathered Requirements
Updated Documentation, Usability, Social Media
Worked with hospital clients to flesh out business goals for healthcare websites
Made recommendations for application functionality
Based on business requirements, created functional specification documents for
developers
Highlighting any areas where unique customizations to the product were needed
Content Specialist
February 2009 April 2014
Responsible for creating and/or acquiring content for Websites
Received and completed support tasks for clients
Worked one-on-one with clients via phone, email and WebEx
Worked individually to meet deadlines as well as in teams
Worked on multiple projects at once
Worked with plain text, links, database content, images, audio, video, interactive
devices
Worked closely with project managers, graphic designers
Provided and designed image options for clients

CareTech Solutions, Troy, MI
Service Desk Analyst Intern
December 2008 January 2009
Received incoming calls from the client community providing first level support
Initiated the process which network, systems and client problems are identified
and resolved

CareTech Solutions, Troy, MI
Communications and Marketing Intern
August 2008 December 2008
Direct report to Senior Management

Attended weekly infrastructure meetings

Designed and produced monthly newsletters
Wrote article forms of communication on upcoming events and projects
Designed and marketed advertisement for company events
Participated on the Activities Committee planning departmental events

CareTech Solutions, Troy, MI
2006 - 2007
Clinical Sweeps - IT Project at a multi-entity healthcare facility Student Intern Position
Provided diagnostic test on clinical desktops/laptops throughout facilities at a
multi-entity healthcare organization
Checked nursing programs, computer anti virus dates, and clean/maintain the
surrounding area of the clinical computers
When a computer had errors Help Desk tickets were created to start the process
for resolution

S T R E N G T H S

Personal Strengths
Leadership
Public Speaking
Communication
Negotiation

Multitasking Capabilities
Conflict Resolution
Works well under
pressure

Organization
Fast Learner
Motivated

Skills

Windows & MAC

Web Page Design
Axure
Microsoft Project

Word Perfect
PowerPoint
Excel
Remedy

References available upon request

Publisher
Content
Management
PhotoShop
Quality Center