M/M/1 Model

Arrival
Service
1 server

1. The probability that no units are in the system

P o=1- ( / ) where is the mean number of
arrivals per time period (the arrival rate) and
is the mean number of services per time period
(the service rate)
2. The average number of units in the waiting line
L q= 2 / (- )
3. The average number of units in the system
L =L q+ /
4. The average time a unit spends in the waiting
line W q=L q/

5. The average time a unit spends in

the system W=Wq+1/
6. The probability that an arriving unit
has to wait for a service Pw= /
7. The probability of n units in the
system
Pn= (/) n P o