596 Learning and Communication
of the situation. Little research has focused on how
leaders create a sense of deep connection with the
unique qualities of the situation chat they have had
a role in creating. It becomes important to articulate
the practices that leaders need to develop to make
sense of and act into the unfolding moment.
Scaling: Although leadership is a local phenome-
non grounded in interaction, leadership also exists
as a set of social and cultural discourses. Future
studies need to explore the way that Discourses
and discourse are connected and mutually influ-
ence each other.
Practice: A constitutive approach emphasizes the
importance of articulating the construction of lead-
ership, or what it is leaders and followers do
together. Articulating the practices of leadership
requires turning to a number of methodologies such
as conversation analysis, discourse analysis, and nar-
rative analysis that permit detailed examination of
the unfolding practices that constitute leadership.
J. Kevin Barge
See also Discourse Theory and Analysis; Group
‘Communication Theories; Organizational
Communication Theories
Further Readings
Antonaki, J. Ciancioto, A. T., 8c Sternberg, R. J. (Eds.).
(2004). The nature of leadership. London: Sage.
Barge, J. K., & Fairhurst, G. T. (2008). Living leadership:
A systemic constructionist approach, Leadership, 4,
227-251.
Grint, K. (2000). The arts of leadership. Oxford, UK:
Oxford University Press.
Fairhurst, G. T. (2001). Dualisms in leadership research.
In F. M, Jablin & LL Pamnam (Eds), The new handbook
of organizational commuaication (pp. 379-439)
‘Thousand Oaks, CA: Sage
Fairhurst, G. T. (2007). Discursive leadership: In
conversation with leadership psychology. Thousand
Oaks, CA: Sage.
LEARNING AND COMMUNICATION
It is a truism that learning cannot occur without
communication. However, communication theorists
have not been prominent in formulating theories of
learning. Nevertheless, any theory of learning con-
tains an implicit theory of communication, and
‘many communication theories are relevant to learn-
ing. In this entry, the intersection of theories of
learning and communication will be explored.
Readers interested in more detailed explanations of
theories of learning should turn to sources from psy-
chology, education, and allied fields.
Classical Approaches to Learning
In ancient Greece, a method of teaching and learn-
ing was formalized, which is now known as the
Socratic method. Named after Socrates, this
method was transmitted to us in the dialogues of
Plato. Focused mainly on a dialectical approach to
communication, the teacher would pose questions
to the student to determine whether the student
agreed with a given proposition, The teacher
would then use a series of such questions and
answers to guide the student toward an answer
that might not have been initially foreseen. In one
of the Platonic dialogues most relevant to commu-
nication theory (the Gorgias), Plato questioned the
Sophists (rhetoricians of ancient Greece) on their
ability to teach speech without any knowledge of
the subject matter being taught. In the dialogue,
they are forced to agree with a series of proposi-
tions that shows that they cannot in fact do what
they claim to be able to. Thus, the pattern of com-
munication involved in this form of learning is
dialogic (there is a two-way interchange between
teacher and student), but the teacher controls the
questions. Socratic method is still used in educa-
tion today; for instance, it is often used in law
school. The approach is dialectical in that it uses
arguments and counterarguments.
However, other Greek schools incozporated dif-
ferent theories of communication in their educa-
tional approaches. The Sophists were more
relativist, seeing humans as the measure of all
things in opposition to Plato’s point of view that
dialectic could be used to uncover the underlying
structure of reality. Although Plato was opposed
to rhetoric, Aristotle thoughe that different forms
of persuasion were useful. His division of rhetoric
into three argument-types (logos, i.e., reasons
pathos, i.e., emotion; and ethos, i.e., character)
reflected recognition that humans do communicatein different ways and that education, learning, and
persuasion could not be reduced to a single pre-
ferred method.
Universities were established in Europe begin-
ning in the 11th century and flourished from the
later Middle Ages onward. Instruction was given
grammar, logic, and rhetoric, reflecting the
importance of various types of communication
that were transmitted from Classical times. Most
often the curriculum was based on classical texts,
usually interpreted through the lens of the theo!-
ogy of the Roman Catholic Church. Learning in
this environment was based on the book. Indeed,
especially from the invention of the printing press
onward, the importance of the book and the text
in learning grew enormously. Thus, even today, an
implicit theory of communication in almost all
forms of modern learning is that the important
information is contained within a book, usually
written by an authoritative source, The job of the
teacher is to provide commentary on the book and
to guide the student in his or her understanding of
it. The job of the student is to demonstrate mas-
tery. At education’s highest level, the job of the
student is to demonstrate the ability to produce
knowledge through the writing of a dissertation or
thesis, The enshrinement of the book as the pri-
‘mary means of storing and transmitting led to the
development of a canon, which is the body of tex-
tual knowledge that a student would be expected
to master in a particular discipline. This had the
effect of reifying certain types of knowledge. But
book production also led to the development of
the Enlightenment and the Scientific Revolution,
which in turn led to the production of new forms
of knowledge that would eventually challenge the
church as the establishment for education. Thus,
the book—as a communication technology—
proved to be a two-edged sword, at first in estab-
lishing a curriculum that was slow to change, but
then in facilitating an enormous expansion of
knowledge that could overturn previously held
theories and dogma.
Modern Theories of Learning
With the development of modern psychology,
social scientists began to advance formal theories
of learning. The first influential theory was
known as behaviorism. B.
". Skinner and others
Learning and Communication 597
propounded a theory that stated that people
learned in response to stimuli. In behaviorism, all
human behavior can be considered as responses to
external stimuli, When a person is exposed to an
external stimulus, such as reward or punishment,
the person becomes conditioned to behave in ways
that will maximize reward and minimize punish-
ment. Another method of learning occurs when
stimuli are present in close proximity to events that
are desired or feared (operant conditioning). In
this theory, itis not necessary to know the internal
mental states of individuals to explain or predict
their behavior. Thus, communication functions
mainly as a means of transmitting stimuli.
In this respect, behaviorism is similar to trans-
mission theories of communication, which mainly
focused on the successful transmission of a mes-
sage from sender to receiver. Early models of com-
munication, such as the information model of
Claude Shannon and Harold Lasswell’s model of
media effects were similar to stimulus-response
models in that they focused mainly on the one-way
transmission of messages from sender to receiver.
‘The models were designed to measure communica~
tion success as the fidelity with which the message
was reccived. In the case of media effects, success
was measured as a change in attitude or behavior.
Skinner's behaviorism was soon criticized, and
eventually a cognitive school of learning emerged.
In this theory, the individual mental state was seen
as an important factor in explaining how people
would react to stimuli. This model allowed for
more active processing and storing of information,
with individual cognitions seen as important fac.
tors in how people would respond to new informa-
tion, make sense of it, and process it for future use.
‘Thus, more activity was assigned to the individual
in this model. Moving beyond behaviorism, cogni-
tive approaches have become extremely important
in psychology. As we will see below, many theories
of persuasion (and learning) have relied on a vari-
ety of cognitive-based models to explain how
information is processed, retained, and used in
persuasion and learning situations.
A third alternative theory of learning is known
as constructivism. In this approach, individuals are
seen as actively constructing knowledge in an inter-
active process between teacher and learner. In this
theory, the learner is much more active than in
behaviorism (the individual just responds) and598 Learning and Communication
cognitivism (the individual cognitively processes,
stores, and reacts). In constructivism, the commu-
nication process inherent in learning is given pri-
macy. Thus, the learner is no longer a simple
repository for information from an expert; rather,
communication is the fundamental process through
which learning is created. Learning may occur both
for teacher and student. This theory recognizes the
primacy of communication as the process through
which learning occurs. The approach allows for
consideration of different modes of communication
as appropriate to different styles of learning,
Whereas behaviorism reduces communication to
simple stimulus-response and cognitivism sees
communication as the transfer of mental contents
between individuals, constructivism argues that no
reality can emerge without a communication pro-
cess; the process is fundamental to what is learned.
Thus, in behaviorism, the only content that is
transferred in communication is the reward or pun-
ishment; conditioning is all that matters. In cogni-
tivism, the range of content is greatly expanded;
individuals are seen as having complex abilities to
store, process, and use information. However,
communication is seen primarily as the process of
transferring mental content between individuals. In
constructivism, the content is inseparable from
communication; reality is constructed through
‘communication. Constructivist theories of learning
thus bear a great resemblance to sociological
notions such as the social construction of reality.
Theories of Persuasion,
‘Attitude Change, and Learning
Persuasion is not the same thing as learning, but
communication theories of persuasion and attitude
change are undoubtedly relevant to learning.
Persuasion is normally characterized by the desire
to get a respondent to reach a particular conclu-
sion; education is less characterized by the sender's
vested interest. Nevertheless, the two forms of
communication share many similarities; theories
of persuasion and attitude change can shed much
ight on learning.
‘An attitude is a learned predisposition to react
to objects favorably or negatively. Attitude is seen
as having both a rational (cognitive) and emotional
component. Normally, attitude change has been
seen as the precursor to behavioral change. Thus,
theories of persuasion and attitude change have
been very important to educators who seek to pro-
mote behavioral change. Early studies sought to
comprehend the process by which attitudes could
he affected using variable-analytic methods to iso-
late the different factors that would affect a mes~
sage’s acceptance. Carl Hovland studied persuasive
messages and identified four factors influencing
message acceptance: attention, comprehension,
anticipation, and evaluation. Additionally, research
within this school sought to identify factors that
would make people more or less persuasible.
Finally, and most directly related to communi-
cation, this approach focused on a variety of
communication-related variables: source, message,
medium, and receiver. This model had many of the
characteristics of the linear transmission models
mentioned above, but it did not assume simple
stimulus-response, as in behaviorism. Infact,
results from this research are seen as part of the
limited effects paradigm, especially when applied
to mass media messages. The results from this
research did not reveal a single, unified theory of
persuasion; at best, results tended toward the
middle range of explanation, with different factors
explaining persuasion and learning to differing
degrees under differing conditions.
‘Another approach to attitude change, known as
social learning theory (also social cognitive theory),
argued that individuals learn by observing. People
are seen as goal driven, and they observe others to
determine what actions would be of benefit to
them, Albert Bandura thought that people gather
information about the environment and behavior
to serve as guides for action—and observation
could occurin a variety of contexts. Most famously,
he conducted experiments to show that individuals
could learn vicariously through observational
learnings his work was one of the early touchstones
of work on television violence. Bandura’s concept
of communication and learning moved beyond
simple stimulus-response models; although model-
ing of reward and punishment were important,
individuals were seen as active gatherers of infor-
mation, gathering feedback about their actions 0
restructure their goals and actions in order to
maximize reward and benefit.
Moving into more modern theories, cognitive
psychology and persuasion theory have yielded
more complex versions of how individuals receive600 Legal Communication Theories
informed by Marxist theories, and this school came
to be known as critical pedagogy. Although it may
not be widely practiced, it is the most radical in
terms of insisting on absolutely equal opportunities
between communicating and leaning partners.
Another critical scholar, Pierre Bourdieu,
thought that education was one of a number of
means used by privileged classes to acquire social
and cultural capital. These forms of capital, along
with traditional economic capital, combine to pre-
serve class differences.
All in all, learning and education, as practiced,
have been based on a variety of theories. Within
these theories are usually imbued an implicit the-
ory of communication. Howard Gardner has
recently argued that there are multiple intelli-
gences, as opposed to a single, unitary intelligence
that might be measured by an IQ test. Forms of
intelligence can range from linguistic to mathemat-
ical (those traditionally measured in a standard
curriculum) to spatial, musical, and other less tra-
ditionally measured forms of intelligence. Needless
to say, such an expansive view of intelligence also
opens up the possibility for considering how differ-
ent forms of communication—involving all of the
senses in different permutations and combina-
tion—might be used to facilitate learning. Although
education as practiced still relies heavily on the
book and print, new media developments certainly
augur new possibilities for education, learning,
and communication. The theoretical vistas opened
up by these new technologies are only just begin-
ning to be seen.
James Shanahan
See also Awitude Theory; Classical Rhecorical Theorys
Cognitive Theories; Constructivism; Critical
Communication Pedagogy; Elaboration Likelihood
‘Theory; Henristic-Systematic Models Marxist Theory;
Persuasion and Social Influence Theories; Reasoned
‘Action Theory; Rhetorical Theory; Symbolic
Interactionism
Further Readings
Aizen, 1. & Fishbein, M. (1980). Understanding attitudes
and predicting social behavior. Englewood Cliffs, NJ:
Prentice Hall
Aristotle. (1954). Rhetoric (W. Rhys Roberts, Trans.)
‘New York: The Modern Library.
Bandura, A. (1977). Social learning theory. Englewood
Cliffs, NJ: Prentice Hall.
Dewey, J. (1925). Experience and nature. LaSalle, 1.
Open Court.
Freire, P. (1971). Pedagogy of the oppressed. New Yorks
Herder & Herder.
Hovland, C. 1, Janis, L. L., & Kelley, H. H. (1963).
Communication and persuasion. Westport, CT:
Greenwood Press.
Mead, G. H. (1991). Mind, self and society: From the
standpoint of a social behaviorist. Chicago: University
‘of Chicago Press.
Petty, R., & Cacioppo, J. (1986). The elaboration
likelihood model of persuasion. In L. Berkowite (Ed.),
Advances in experimental social psychology (Vol. 19,
pp. 123-205). New York: Academic.
Plato, (1987). Gorgias (D. J. Zeyl, Ed.) Indianapolis, IN
Hackett.
LecaL COMMUNICATION THEORIES
Legal communication is a context-driven body of
theory that explains how legal practitioners use
communication to achieve goals in legal forums.
These theories both inform and are informed by
legal and communication practices. As such, theo-
rizing is pragmatic because it emphasizes conse~
quences resulting from the publie’s participation
in and understanding of legal practices and out-
comes. This body of theory has strong roots in the
traditions of forensic genres, practical persuasion,
language, discourse, and narrative.
Forensic Genres
Greek and Roman treatises categorized the foren-
sic genre as the kind of speaking appropriate for
public legal proceedings. As part of adversarial
trial proceedings, prosecutors supported the legal
interests of the state, and defense advocates
represented the accused by presenting evidence
and calling witnesses. The forensic genre concen-
trated on how advocates successfully resolved
legal issues in civil and criminal disputes.
Specifically, legal advocates needed to convince
large groups of citizen-jurors to make judgments
about issues in favor of one rather than another
side of a case. The content of forensic speaking
centered on reasoning from facts and testimonial