Announcement of CAHPS & SOPS User Group Meeting

Free Conference in April for Users of CAHPS® and SOPS Surveys

When: April 19-21, 2010

Where: Hyatt Regency Baltimore on the Inner Harbor, Baltimore, Maryland

To review agendas and register, visit https://www.cahps-sopsugm.org.

The U.S. Agency for Healthcare Research and Quality (AHRQ) is hosting a free meeting
for users of the Consumer Assessment of Healthcare Providers and Systems (CAHPS)
surveys and the Surveys on Patient Safety Culture (SOPS). This meeting is intended to
give attendees a better understanding of the surveys and how they can be used to assess
and improve patient experience and patient safety.

Preconference sessions on April 19 are designed to introduce new users to the surveys
and to address the needs of more experienced survey users. The main conference sessions
will be on April 20 and 21.

Questions? E-mail cahps-sopsUGM@westat.com.