Professional Documents
Culture Documents
Arciniega
E-Mail:
marta.arciniega@gmail.com
LinkedIn Profile: http://www.linkedin.com/in/marciniega
Profile
Leadership Analysis Creativity Communication Presentation Execution
Effective communicator, presenter, and project leader with strong planning, analysis, and
implementation skills. Able to collect and analyze information, digest facts/figures and quickly grasp
complex issues. Excellent negotiation and problem-solving skills and promptly identifies the root of
problem and develops an effective plan of resolution.
Certification Summary
2012 - present
2003 - present
o Obtained extensive knowledge of the Special Education process with an inclusion model
of all qualified students
Strategy & Analysis:
o Assess the accomplishments of the students on a regular basis and provide progress
reports as required.
o Detect possible learning disabilities of students and seek the assistance of district
specialists as required.
o Strengths in data disaggregation and utilization have aided team and campus to reach
great student achievement and growth goals.
o Collaborate with other Instructors and Educational Leaders to ensure curriculum and
instruction alignment across priority areas.
Communication:
o Scheduled IEP, RtI, and Section 504 meetings for elementary campus
o Design and produce monthly newsletter; initiate regular formal and informal
communication with students families.
o Establish and maintain open lines of communication with students, parents, and
community members.
Project Management:
o Identify and partner with subject matter experts to develop training content manage the
content development and processes.
o Work with Teacher Development Specialists to develop and to implement modules on
Elementary Science Education for teachers.
o Plan and supervise purposeful assignments for teacher aide(s) and volunteer(s) and,
cooperatively with department heads, evaluate their job performance.
Leadership:
o As a peer elected member of the Site-Based Decision Making Committee, develop
instructional program goals and objectives in collaboration with appropriate campus
administrators.
o Assist the administration in implementing all policies and rules governing student life and
conduct. Develop reasonable rules of classroom behavior. Maintain order in the
classroom in a fair and just manner.
o Gain full support and cooperation of parents, achieving 100% participation in open and
conference evenings.
Teamwork:
o Dedicated to helping students achieve personal and academic success by using proven
best practices for teaching and learning.
o As appointed grade level chair and department chair, research and provide teachers with
appropriate enrichment materials and equipment.
Positioning:
o Positioned with the customer's Telecom Manager for day-to-day support, allowing sales
executive to effectively use selling time.
o Directed all post sale activities to appropriate Customer Care partner, thus ensuring
timely correction of any potential problems.
Data Gathering/Analysis:
3
o Used targeted questioning techniques to uncover customer support needs and concerns.
This included contacting the customer directly and third party interactions, resulting in
correct and on time installation of services as well as any interfacing equipment.
o Compiled, prioritized and analyzed data in support of data sales, engaging appropriate
sales team resources for complex projects, thus effectively utilizing additional account
team support and shortening response time.
Pricing for Simple & Complex designs/Proposal development
o Utilized AT&T design and pricing tools to help develop solutions to business problems
for both complex designs and day-to-day support.
o Effectively used closing techniques to gain customer agreement to the service delivery
areas of the proposal and sets customer expectations.
o Assisted sales teams in the preparation of pre-sales Contract forms
o Facilitated increase in E-Tools utilization by acting as an E-Tool Point of Contact.
Appropriate activities include customer presentations, demonstrations, customer E-Tools
registration and customer training.
General
o Worked with sales management to develop global sales, technical, and leadership
effectiveness through shared learning, sales meetings, and attendance at formal training
courses to achieve competencies.
o Developed business relationships with accounts- 75% of clients are multi-national
companies.
o Other roles included: Data Sales Executive vacation coverage, Managed Network
Services Support and billing resolution
Education
Masters of Education
2010
2003
1997