MODERN BUSINESS LEADER ANALYSIS

BUSINESS LEADER JACK MA

COURSE: MBA 51-605-60: ORGANIZATIONAL LEADERSHIP AND BEHAVIOR
(CRN-16775)
FALL 2014 (TERM 1)
INSTRUCTOR: MR. C.P. GANATRA, P.E.

PRESENTATION BY

JOE LIANG (D10372956)

CHENG ZHAO (D10347652)
DINESHKUMAR M H (D10429970

INTRODUCTION

 CHINA-BASED B2B E-COMMERCE: PLATFORM FOR FACILITATING E-COMMERCE

BETWEEN BUYERS AND SELLERS
ALIBABA.COM HOLDS 50% OF CHINAS ONLINE E-COMMERCE
MARKET
CURRENTLY SERVES MORE THAN 79 MILLION CUSTOMERS FORM OVER 240
DIFFERENT COUNTRIES.
ALIBABA GROUP HAS 12 SUBSIDIARIES, WHICH INCLUDE B2B AND C2C
(TAOBAO), B2C(TMALL).

1998: JACK MA STARTS ALIBABA ONLINE

1999: 18 PEOPLE, $60,000 ALIBABA GROUP
2000: SOFTBANK AND GOLDMAN SACHS BECOME JOINT VENTURE BANKERS
2002: BREAK EVEN ALIBABA.COM BECOMES PROFITABLE
OVER 1 MILLION REGISTERED USERS
2003: 1 MILLION RMB PROFIT DAILY ~ $150,000/DAY ($54,750,000/YEAR)
2004: ALIPAY

2006: RESTRUCTURING FOR IPO

2007: 2 ND LARGEST INTERNET IPO (HKSE) AFTER GOOGLE, $1.7 BILLION
ALIBABA GROUP VALUED AT $25.6 BILLION
2010: ACQUISITION OF VENDIO (ONLINE AUCTION AGGREGATOR);
ACQUISITION OF AUCTIVIA (AUCTION MANAGEMENT)
2014: LARGEST IPO (NYSE) IN THE HISTORY, VALUING IT AT $200 BILLION

 JACK MA IS THE FOUNDER AND EXECUTIVE CHAIRMAN OF ALIBABA GROUP

BOARD AND ALSO THE FOUNDER OF TAOBAO AND ALIPAY (WHICH IS THE
BIGGEST WEBSITE FOR ONLINE SHIPPING AND THIRD-PARTY ONLINE
PAYMENT PLATFORM IN CHINA).

IN MARCH 2014, THE AMERICAN BUSINESS MAGAZINE FORTUNE RANKED

THE WORLDS 50 GREATEST LEADERS, AND JACK MA WAS RANKED 16 TH .

M YN (JACK MA)
VISIONARY
CHARISMATIC
1995: STARTED CHINA PAGES: CHINAS FIRST INTERNET-BASED COMPANY
1998: HEAD OF CHINA INTERNATIONAL ELECTRONIC COMMERCE CENTER
1999: STARTED ALIBABA ONLINE

 TAKE MATTERS INTO YOUR OWN HANDS AND TAKE ACTION IN THE FORM OF
STARTING BUSINESSES TO COPE WITH THE ECONOMIC DOWNTURN
RATHER THAN WAITING FOR GOVERNMENT OR BUSINESS
TO HELP YOU JACK MA, 2009, ANNUAL SHAREHOLDERS MEETING

EBAY MAY BE A SHARK IN THE OCEAN, BUT I AM A CROCODILE IN THE YANGTZE RIVER. IF WE
FIGHT IN THE OCEAN, WE LOSE BUT IF WE FIGHT IN THE RIVER, WE WIN. JACK MA, 2005

JACK MAS BACKGROUND

BORN ON SEPTEMBER 10, 1964, IN HANGZHOU PROVINCE, CHINA.
HAILING FROM A FAMILY OF THREE KIDS, JACK MA WAS THE SECOND SON.
HAD TOUGH LUCK WITH HIS COLLEGE ADMISSIONS (OFTEN FACED REJECTION)
AFTER HE GRADUATION, HE JOINED HANGZHOU ELECTRONIC INDUSTRY COLLEGE AS A

TEACHER.
THE HANGZHOU GOVERNMENT HIRED JACK MA AS BUSINESS CONTRACT NEGOTIATOR

TO GO TO USA.
IT WAS THEN JACK MA WAS INTRODUCED TO THE INTERNET BY STUART (SON IN LAW

OF HIS FRIEND BILL).

 In Feb 21, 1999 Jack Ma with his wife, his friends and his students
set up an internet company in his apartment in Hangzhou, with the
name Alibaba.

LEADERSHIP PHILOSOPHY
JACK MA IS RESPONSIBLE FOR THE OVERALL STRATEGY AND FOCUS OF ALIBABA GROUP.
HE IS OFTEN DESCRIBED AS A FEISTY LEADER WITH KEEN ENTREPRENEURIAL INSTINCTS.
MAKING MONEY IS ETHICAL. AND A BUSINESS THAT ISNT MAKING MONEY IS REGRETFUL.
YOU MIGHT AS WELL DO A SOCIAL ENTERPRISE. WE MAKE MONEY BECAUSE WE WANT TO
SERVE MORE PEOPLE IN THE FUTURE.
A STRONG ADVOCATE OF THE KANTIAN PHILOSOPHY WHICH MEANS FOLLOWING THE
HIGHEST PRINCIPLE OF DUTY, IRRESPECTIVE OF THE OUTCOME OF THE SITUATIONS

 FOLLOWER OF THE PYGMALION EFFECT

BELIEVES IN SHARING HIS SUCCESS AND VIVIDLY EXPRESSES HIS PHILANTHROPIC

SIDE BY CONTRIBUTING TO THE SOCIETY.

BASES HIS MANAGEMENT PHILOSOPHIES ON VERY RENOWNED MODELS,

INCLUDING FISH IN A POND AND GOLD BARS FALLING FROM THE SKY.
HIS OWN STYLE, HE SAID, COMBINES PRECEPTS FROM TAOISM, BUDDHISM,

CONFUCIANISM, AND TAI CHI

ACCOMPLISHMENTS OF JACK MA (AS

A LEADER AND AS AN INDIVIDUAL)
JACK MA WAS ADMITTED INTO WHAT HE CLAIMS TO BE THE WORST UNIVERSITY IN
THE HANGZHOU PROVINCE.
HE WAS UNDETERRED AND STILL PURSUED TO BECOME AN ENGLISH TEACHER.
HE BORROWED $2,000 TO SET UP HIS FIRST COMPANY.
SET OUT TO START HIS OWN E-COMMERCE COMPANY (ALIBABA) IN 1999 WITH 18
PEOPLE AND $60,000 INITIAL INVESTMENT.
BY 2002 ALIBABA SAW MORE THAN 1 MILLION CUSTOMERS.

ACCOMPLISHMENTS OF JACK MA
IN CHRONOLOGICAL ORDER
2004: JACK MA WAS CHOSEN AS ONE OF THE TOP 10 BUSINESS LEADERS OF THE YEAR BY CHINA
CENTRAL TV AND ITS VIEWERS.
2005: JACK MA WAS GIVEN THE TITLE YOUNG GLOBAL LEADER BY THE WORLD ECONOMIC FORUM
AND WAS ALSO NAMED AS ONE OF THE 25 MOST POWERFUL BUSINESSPEOPLE IN ASIA BY
FORTUNE MAGAZINE.
2007: HE WAS SELECTED AS BUSINESSPERSON OF THE YEAR BY BUSINESSWEEK MAGAZINE
2008: JACK MA WAS AWARDED ONE OF THE 30 WORLDS BEST CEOS BY BARRONS
2009: MA WAS INCLUDED IN THE TIME 100 LIST OF 100 MOST INFLUENTIAL PEOPLE BY TIME
MAGAZINE.
2010: AWARDED ONE OF ASIAS HEROES OF PHILANTHROPY BY FORBES ASIA MAGAZINE

LESSONS YOU PERSONALLY LEARNED FROM

JACK MA AS A LEADER:
AN OBSERVANT LEADER, THUS ENABLING HIM TO LEARN QUICKLY AND EASILY IDENTIFY
OPPORTUNITIES.
COMMANDED RESPECT NOT THROUGH ORDER BUT THROUGH GOOD WILL AND ACTIONS.
JACK MA WAS DESCRIBED TO BE A VISIONARY AMONG HIS FRIENDS.
JACK MA NEVER FACED PROBLEMS WITH HAVING AN EXPANDED OFFICE NETWORK.
YOU CANNOT UNIFY EVERYONES THOUGHTS, BUT YOU CAN UNIFY EVERYONE THROUGH
A COMMON GOAL.

 YOUR EMPLOYEE SHOULD HAVE SUPERIOR TECHNICAL SKILLS THAN

YOU. IF HE DOESNT, IT MEANS YOU HAVE HIRED THE WRONG PERSON.

JACK MA OFTEN TELLS THAT THE DUTY OF A LEADER IS TO BE DILIGENT

HARDWORKING AND AMBITIOUS THAN OTHERS.

CONCLUSION
TODAY

17,000 EMPLOYEES IN MORE THAN 50 CITIES

75 MILLION USERS
240 COUNTRIES

 JACK MAS STORY IS A TRUE RAGS TO RICHES STORY AND THUS HE AMONG ALL OTHER INFLUENTIAL

CEOS CAN HAVE A GREATER EFFECT ON THE ASPIRING YOUNGER GENERATION OR THE BUDDING
ENTREPRENEURS

HE HAS CONSISTENTLY SHOWN HIMSELF AS A LEADER WHO IS PERSISTENT IN GROWING BIG AND BEING

ORIGINAL

TO CONCLUDE JACK MA MAY NOT BE THE BE THE MOST REVOLUTIONARY LEADER THE WORLD HAS EVER

SEEN BUT AGAIN THE WORLD HAS YET TO SEE MUCH FROM HIM.

REFERENCES:

RUSSELL FLANNERY, 2014 FORBES: INSIDE ALIBABA: VICE CHAIRMAN JOE TSAI OPENS UP ABOUT
WORKING WITH JACK MA AND JONATHANLU

HTTP://WWW.FORBES.COM/SITES/RUSSELLFLANNERY/2014/01/08/INSIDE-ALIBABA-VICE-CHAIRMANJOE-TSAI-OPENS-UP-ABOUT-WORKING-WITH- JACK-MA-AND- JONATHAN-LU/

RUSSELL FLANNERY, 2014 FORBES: INSIGHT INTO ALIBABAS JACK MA

HTTP://WWW.FORBES.COM/SITES/RUSSELLFLANNERY/2014/01/08/INSIGHTS-INTO-ALIBABAS- JACK-MA
/

REBECCA FANNIN, 2008 INC. MAGAZINE HOW I DID IT: JACK MA, ALIBABA.COM

HTTP://WWW.INC.COM/MAGAZINE/20080101/HOW-I-DID-IT- JACK-MA-ALIBABA.HTML

JONATHAN KAIMAN 2014, THEGUARDIAN: JACK MA PROFILE ALIBABA'S POWERFUL BUT HUMBLE
BILLIONAIRE

HTTP://
WWW.THEGUARDIAN.COM/BUSINESS/2014/SEP/19/JACK-MA-PROFILE-ALIBABA-POWERFUL-HUMBLE-BI
LLIONAIRE