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Hi
Team,
Yesterday,
I
had
the
privilege
of
rounding
on
10
BMT
paOents.
Aside
from
our
usual
rounding
quesOons,
Mandy
had
me
ask
a
few
extra
quesOons
and
here
were
their
responses:
A.)
What
are
we
doing
well?
Everything!"-
was
the
response
by
3
paOents
PaOent
care
is
excellent
The
sta;
They
are
all
kind
and
professional
ExcepOonal
care
and
concern
from
the
sta
The
RNs
are
excellent
problem
solvers
and
all
of
the
sta
have
been
great
Such
a
cheerful
sta;
Very
helpful
The
medical
treatment
here
has
been
excellent;
All
the
sta
are
great!
B.)
What
can
we
do
beDer?
Nothing;
This
is
one
of
the
best
hospitals
in
Colorado!
Beeping
Pumps;
maybe
they
should
beep
by
the
sta
instead
of
next
to
the
paOents
head.
That
way
the
RN
will
come
x
it
a
li`le
quicker.
Beeping
pumps
are
annoying
CNAs
are
not
always
emptying
hats/urinals
(this
was
menOoned
by
3
dierent
paOents)
The
CNAs
dont
oer
to
change
my
sheets
most
of
the
Ome;
I
have
to
ask
for
it
Cleanliness;
The
oor
is
sOll
dirty
ader
they
come
to
clean
Cleanliness;
the
sink
in
my
bathroom
has
never
been
wiped
down
in
the
week
I
have
been
here
Weights
should
not
be
at
4am.
It
is
very
dicult
to
get
up
when
I
am
in
a
deep
sleep
Music
needs
to
be
available
either
on
a
radio
or
TV
channel
ConOnuity
of
Care-
always
have
dierent
sta.
It
is
hard
right
when
I
am
gegng
to
know
someone
I
never
see
them
again
and
have
to
get
to
know
a
whole
dierent
sta
member
at
every
shid
Improve
the
movie
selecOon;
there
are
a
lot
of
movie
cases
that
have
NO
movies
in
them
C.)
Are
you
saFsed
with
the
MDs
rounding
daily?
And
do
the
RNs
typically
accompany
them?
Every
single
paOent
said
they
were
saFsed
with
the
MD
communicaOon
during
their
rounds.
And
they
all
said
that
RNs
are
never
part
of
this
rounding.
Surprisingly
some
paOents
did
not
feel
this
would
be
necessary
or
help
to
improve
the
communicaOon
between
disciplines.
Their
favorite
MD
was
Kamdar
(sp?).
But
otherwise,
Dr.
Smith
and
Dr.
Pollyea
were
also
highly
regarded
in
showing
true
care
and
compassion,
as
well
as
taking
the
Ome
to
provide
quality
communicaOon
about
their
treatment
and
medical
diagnosis.
Dr.
Gutman
was
menOoned
by
two
paOents
as
not
providing
quality
Ome
or
compassionate
care
during
his
rounds.
D.)
One
nal
Fdbit,
regarding
the
new
CALL
SYSTEM/RESPONSIVENESS
All
of
the
paOents
were
very
saFsed
with
the
new
call
system.
They
liked
having
the
opOon
of
calling
their
RN
and
CNA
directly.
Some
paOents
said
they
liked
calling
from
the
phone
during
the
day
and
just
pushing
the
bu`on
in
the
middle
of
the
night.
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phone
during
the
day
and
just
pushing
the
bu`on
in
the
middle
of
the
night.
Every
single
paOent
said
they
felt
they
were
receiving
help
and
assistance
in
a
Fmely
manner
when
they
called
their
RN
and
C.N.A
directly.
Thanks!
Mary Hendrickson, RN, BSN, OCN
Permanent Charge Nurse
Oncology and Bone Marrow Transplant
mary.hendrickson@uchealth.org
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