State of Delaware The Department of Services e for Children, Youth and Their Families Division of Phone: (302) 628-2024 Family Services © Sussex County @ Fax: (302) 628-2041 April 27, 2015 To Whom It May Concern: I have had the privilege of working with Maggie O'Neal for over ten years. She is the Social Services Technician in our office. Ms. O'Neal's responsibilities are many in this position. She is responsible for managing the office, answering the phone, handling clients and/or ‘emergencies, keeping records, distributing mail, ordering supplies, and typing correspondence to name a few. Ms. O'Neal has to interact with various clients, children, and agencies in her position, Maggie O'Neal exhibits true professionalism in any task that she performs. She has patience and understanding when working with the various employees, clients, and agencies that she encounters. She makes sure that our office runs smoothly. | would definitely recommend Ms. O'Neal for any position for which she applies. Our loss would be your gain. Sincerely, Perr 4 {poor Laura E. Pepper, FSAII ipley State Service Center 450 Virginia Avenue * Seaford, Delaware 19973