Questionnaire

We are students from BBA (HONS) Business Economics which carrying out an evaluation of
students satisfaction in using library services in UiTM Sabah Library. Thank you for taking
the time to fill in this questionnaire; it should only take 10 minutes. Answers will be treated
with complete confidentiality and use for academic purpose only. Thank you very much for
your cooperation.
Please tick [

] for the BEST option.

1. Gender:
[
[

] Male
] Female

2. Your Age Group:

[
[
[
[

] 18-21
] 22-25
] 26-30
] 31 and above

3. Faculty:
[
[
[
[
[
[

] Business Management
] Accountancy
] Faculty of Administrative Science and Policy Studies
] Hotel Management and Tourism
] Plantation and Agrotechnology
] Social Science and Humanities

4. Are you:
[
[

] Non Residence students (NR)

] Hostel students

5. Do you use the library, on average: (please tick one)

[
[
[
[
[
[

] less than once a month

] once a month
] once every two weeks
] once a week
] two or three times a week
] daily

6. Which library facilities do you use? (you can tick more than one)
[
[
[
[
[
[

] Books (lending)
] Wi-Fi facilities
] Computer facilities
] Printer facilities
] Reference books/information (e.g. newspapers)
] Discussion room

7. What is your main use of the library?

8. Please tick (

) for the following rates.

Strongly
Agree

Agree

Disagree

Strongly
Disagree

I am very satisfied in using the

facilities in the UiTM Sabah
Library
The printing charge at the library
is too expensive
The Unifi facilities in the library is
very good.
All the staff at library is friendly.
I feeling comfortable when
staying at the library.
9. Please add any suggestion about the facilities that library should have.

10. What changes would the library need to make so that you would be more satisfied
with its services?

END OF QUESTION