A quality storyboard is a method for illustrating the quality control process (QC

story). Some enterprises have developed a storyboard format for telling the QC
story, for example at Yokogawa-Hewlett-Packard in Japan, the story is told using a
flip chart which is 6 feet by 6 feet (2 x 2 meters). The project team uses colored
markers to show the PDSA cycle (Shewhart cycle) plus the SDSA cycle (SDSA =
Standardize, Do, Study, Act). A QC story is an element of policy deployment. After
each manager writes an interpretation of the policy statement, the interpretation is
discussed with the next manager above to reconcile differences in understanding
and direction. In this way they play "catchball" with the policy and develop a
consensus.