Cycle time for each task is given above: Washing and mixing step6mins ; spooning the cookies 2 mins,

, setup time for baking 1 min ;

baking time 9 mins ; cookie cooling 5mins ; packing 2 mins ;
Accepting payment 1min
Throughput time for making cookie is 26 mins.
In this case the oven can bake 1 dozen at a time , and the bottleneck in the
process is total baking time( Setp time + baking time) which is 10mins which
accounts for maximum cycle time. Once the first dozen baking is over, the
second dozen of cookies would be ready & can be kept for baking , by the time
second baking is finished cookie cooling+ packing + accepting payment for first
dozen of cookie would have finished.
Considering 3 parallel major activity in this case :
Activity 1: washing & mixing step + spooning =6+2= 8 mins
Activity 2 : setup time+ baking time = 9+1=10mins
Activity 3: Cookie cooling+packing +accepting payment = 5+2+1
=8mins
Considering the above scenario, total number of batches that can be made
within 4 hours (240 mins) is
Activity 1 +Activity 2 * Number of batches + Activity 3 = 240mins
8 + 10*X + 8mins =240
X =22.4 round it to 22 batches
So, total of 22 batches or 22 dozens of cookie can be produces in a night of 4
working hours .