Jacqueline S.

Zayas
1907 N. Kenneth, Chicago, IL 60639 •773/418-6068 •jacquelinezys@aol.com
Objective: To work in a growing organization as an administrative assistant where the perfect
blend of my 10 plus years experience and enhanced skills can help in maximizing the profit of the
company. I would like to exploit my potential and sense of obligation for fulfilling the goals of the
organization.
Experience:
Jehovah Lutheran School Chicago, IL May – 2008 / June 2009
PARENT ADVOCATE
• Provide advocacy for families on both a case specific and general basis.
• Attend conferences and meetings with parents to assist them in accessing services, IEP’s
• Assist in identifying problems that prevent families from accessing services and working with
providers to develop alternatives.
• Submits statistical and other reports as required.
Northwest Chicago Young Life Chicago, IL March-1996 / May-2009
Executive Assistant to the Area Director
 Manage and supervise Volunteers to produce quality work within an established time frame for a
non-for-profit organization
 Coordinate surplus work and projects with volunteer staff to maintain a consistent work flow
 Liaison between our youth agency and other community agencies on various projects
 Process correspondence, meeting agendas, reports and manuals with the use of power point,
Excel and Publisher
 Distribute Commuter Vouchers to volunteers
 Insure that actual expenditures do not exceed the budget office, clubs and camps supplies.
 Supervise clubs and camps process
Chicago Tax Service Chicago, IL January-1998 / April- 2009
 Managing front office, greeting clients, answering
phones, making appointments for clients, bookkeeping, and payroll,
balancing checking accounts, and preparing tax packets.
Education:
Bryman Received: Certification Medical Assistant Oak Park, IL July-1980 / March-1981

Kelvyn Park High School Received: Diploma Chicago, IL September-1976/ June-

1980

Special SKILLS:
Microsoft Office Bilingual - English/Spanish
Excel Customer Service Oriented
Publisher Effective Communicator Project Confidentiality

Special Interests:
Meeting and interacting with positive and outgoing people.

Jacqueline Zayas