Final Edited Annexures

SUMMARY OF RESPONSES
S.N
O
1
FACTOR
Transporta
tion
Human
Resources
Facilities
3
4
5
7
8
10
11
Use of
Modern
Technology
Supply
Chain
Performan
ce
Flexibility
Customers
Relationshi
p
Manageme
nt (CRM)
Supply
Relation
Manageme
nt
Feedback
BELOW 8 YEARS SERVICE (%)

FAVOURA
BLE
7.7
90
6
8.6
100
2
UNFAVOURA
BLE
NEUTRA
L
0.86
10
BETWEEN 8 TO 16 YEARS
(%)
FAVOURA UNFAVOURA
BLE
BLE
0.3
4
0
0
4
1.5
18
0
0
3
1.0
15
0
0
2
SERVICE
ABOVE 16 YEARS SERVICE (%)
NEUTRA
L
8.1
96
4
6.9
82
5
5.7
85
6
FAVOURA
BLE
7.4
88
6
8.4
100
7
6.7
100
8
UNFAVOURA
BLE
NEUTRA
L
1.02
12
6.9
100
8.6
2
100
0.5
1
7.9
7
94
8.4
7
100
6.9
100
0.6
8
10
6.1
90
6.7
8
100
6.9
100
1.1
9
17.
5
5.5
9
82.
5
6.7
8
100
2.5
9
50
1.72
33.3
0.8 16.
6
7
1.0
2
20
4.0
7
80
2.0
3
40
2.03
40
1.0
2
20
2.5
9
75
0.8
6
25
0.1
7
3.2
2
95
2.3
7
70
1.0
2
30
8.6
2
100
0.6
8
7.8
92
8.4
7
100
5.7
6
85
6.7
8
100
Informatio
1.0
n
6.9 100
0
0
0
0
15
0
0
2
Technology
1) FIGURES IN BLACK COLOUR SHOW OVERALL PERCENTAGE OF FACTORS.
2) FIGURES IN BLUE COLOUR SHOW PERCENTAGE OF INDIVIDUAL PARAMETRES.
12
Efficiency
13
Customer
Satisfactio
n
Decision
Making
Safety/Sec
urity
TOTAL
14
15
6.9
80
0.86
10
0.8
6
10
0.3
4
8.1
4
96
7.1
2
84
0.68
0.6
8
10.
34
100
0.5
1
9.6
6
95
10.
17
100
100
10
100
100
100
3.4
5
8.6
2
95.
69
3.45
2.5
9
0.3
4
0.1
7
9.4
9
3.0
5
8.3
1
90.
51
Accessories of B Vehicle (Rear Area Warehouse)

90
98
3.3
9
8.4
7
93.
56
3.73
2.7
1
S.NO
FACTOR
1
2
3
4
5
7
8
10
Transporta
tion
Human
Resources
Facilities
Use of
Modern
Technology
Supply
Chain
Performan
ce
Flexibility
Customers
Relationshi
p
Manageme
nt (CRM)
Supply
Relation
Manageme
nt
Feedback

FAVOURA
BLE
6.7
8
80
8.4
7
100
6.7
8
100
8.4
7
6.7
8
6.7
8
3.3
9
1.6
9
8.4
7
UNFAVOURA
BLE
NEUTRA
L
1.6
9
20
(%)
FAVOURA UNFAVOURA
BLE
BLE
5.4
2
64
1.19
14
7.8
6.4
4
6.6
9
79
71.
3
71.
3
70
100
100
100
4.8
3
4.8
3
66.
7
1.6
9
33.
3
3.5
6
50
0
50
1.6
9
100
2.4
6
6.7
8
92
0.17
95
0.08
1.3
SERVICE
NEUTRA
L
1.8
6
22
0.5
1
6
0.2
5
3.8
FAVOURA
BLE
6.7
8
80
8.4
7
100
6.7
8
100
1.0
2
12
8.4
7
21.
3
18.
8
6.7
8
6.7
8
21.
7
3.3
9
0.76
0.51
7.5
0.68
10
1.4
4
1.2
7
0.42
8.3
1.1
72.
5
0.08
2.5
80
0.42
0.8
5
1.2
7
18.8
0.5
9
Informatio
n
6.7
4.9
72.
Technology
8
100
0
0
0
0
2
5
1.27
ABOVE 16 YEARS SERVICE (

UNFAVOURA
BLE
NEU
1.6
9
100
100
100
66.
7
1.6
9
50
1.6
9
15
1.6
9
8.4
7
100
8.8
6.7
8
100
25
11
12
Efficiency
13
Customer
Satisfactio
n
Decision
Making
Safety/Sec
urity
TOTAL
14
15
6.7
8
5.0
8
3.3
9
8.4
7
88.
14
80
1.6
9
50
20
50
5.0
8
100
100
0
11.
86
7.2
8.9
3.3
9
8.4
7
81.
69
85
0.25
1.0
2
9.2
12
87.
5
0.34
3.3
0.9
3
100
100
0
12.
12
6.19
Ammunition (Rear Area Warehouse)

6.7
8
5.0
8
3.3
9
8.4
7
88.
14
80
1.6
9
50
5.0
8
100
100
0
11.
86
S.N
O
1
2
3
4
6
7
FACTOR
Transporta
tion
Human
Resources
Facilities
Use of
Modern
Technology
Supply
Chain
Performan
ce
Flexibility
Customers
Relationshi
p
Manageme
nt (CRM)
Supply
Relation
Manageme
nt
Feedback

FAVOURA
BLE
8.4
7
100
5.0
8
60
6.7
8
100
8.4
7
6.7
8
6.7
8
5.0
8
3.3
9
5.0
8
UNFAVOURA
BLE
0
0
0
NEUTRA
L
0
3.3
9
0
40
BETWEEN 8 TO 16 YEARS SERVICE

(%)
FAVOURAB UNFAVOURA NEUTRA
LE
BLE
L
1.2 14.
2.74 32.3 4.48 52.8
6
9
15.
6.04 71.3 1.13 13.3 1.3
4
1.5 22.
4.69 69.2 0.56
8.3
2
4
1.7
4
20.
5
21.
8
23.
1
100
59
1.74
20.5
100
2.39
35.3
2.91
42.9
100
44.2
2.22
32.7
1.4
8
1.5
6
100
3.39
66.7
0.91
17.9
0.7
8
15.
4
19.
2
14.
9
17.
9
100
60
1.69
20
0
1.6
9
1.96
57.7
0.78
23.1
20
4.87
57.4
2.35
27.7
0.6
5
1.2
6
17.3
1.2
2
Informatio
n
6.7
Technology
8
100
0
0
0
0
4.39 64.7 1.17
ABOVE 16 YEARS SERVICE (%

FAVOURAB
LE
UNFAVOURA
BLE
NEU
L
2.5
4
0.8
5
5.93
70
7.63
90
6.78
100
0
2.5
4
3.39
40
2.54
30
5.51
81.3
4.24
62.5
1.27
18.8
1.2
7
1.2
7
3.81
75
1.2
7
2.12
62.5
7.63
90
0.42
1.2
7
0.4
2
4.24
62.5
2.5
4
10
11
Efficiency
12
Customer
Satisfactio
n
Decision
Making
Safety/Sec
urity
TOTAL
13
14
15
8.4
7
10.
17
3.3
9
8.4
7
93.
22
100
5.04
59.5
1.26
14.9
100
7.13
70.1
1.78
17.5
100
2.3
67.9
0.43
12.8
100
0
5.0
8
6.56
77.4
0.87
10.3
1.69
59.5
22.6
2.1
7
25.
6
1.2
6
0.6
5
1.0
4
17.
91
12.
4
19.
2
12.
3
8.47
100
0
3.8
1
6.36
62.5
3.39
100
5.93
75.4
2
70
B Vehicle (Rear Area Warehouse)

4.24
0
2.5
4
20.
34
Clothing (Rear Area Warehouse)
S.N
O
1
FACTOR
Transporta
tion
Human
Resources
Facilities
3
4
5
7
8
Use of
Modern
Technology
Supply
Chain
Performan
ce
Flexibility
10
Customers
Relationsh
ip
Manageme
nt (CRM)
Supply
Relation
Manageme
nt
Feedback
11
Informatio
37.5
0
2.5
4
0
37
.5
(%)
FAVOURA UNFAVOURA
BLE
BLE
6.7
79.
2
3
0.88
10.4
6.0
71.
9
9
1.38
16.3
6.4
95.
7
4
0.13
1.9
1.69
20
2.5
4
30
6.3
4
74.
8
75
75
1.6
9
1.6
9
25
4.6
5
5.0
2
68.
5
74.
1
1.6
9
33
.3
4.5
2
88.
9
2.6
4
6.8
4
5.7
77.
8
80.
7
85.
FAVOURA
BLE
5.0
8
60
8.4
7
100
1.6
9
25
4.2
4
5.0
8
5.0
8
3.3
9
1.6
9
6.7
8
5.0
UNFAVOURA
BLE
0.85
10
2.54
50
66.
7
50
80
75
0
0
0
0
NEUTRA
L
2.5
4
30
1.6
9
1.6
9
1.6
25
50
20
25
SERVICE
NEUTRA
L
0.8 10.
8
4
11.
1
9
0.1
9
2.8
FAVOURA
BLE
5.5
6
80
6.9
4
100
1.3
9
25
1.1
3
13.
3
2.4
3
19.
4
2.43
35
12
4.1
7
4.8
6
75
87.
5
83.
3
11.9
0.82
12
0.94
13.9
1.3
2
0.8
2
0.19
3.7
0.3
8
7.4
3.4
7
0.38
11.1
0.5
0.5
5.9
7.4
0.3
8
1.1
3
0.5
11.
1
13.
3
7.4
1.3
9
5.5
6
4.1

UNFAVOURA
BLE
NEUTRA
L
1.3
9
20
43.8
0
1.7
4
0
31.
3
2.08
30
2.4
3
35
1.3
9
0.6
9
25
12.
5
0.6
9
16.
7
50
80
75
0
0
0
0
1.3
9
1.3
9
1.3
50
20
25
12
13
14
15
n
Technology
Efficiency
Customer
Satisfactio
n
Decision
Making
Safety/Sec
urity
TOTAL
8
8.4
7
7.6
3
2.5
4
6.7
8
72.
03
9
100
75
0.85
8.3
75
80
5.93
1.6
9
0.8
5
1.6
9
22.
03
16
.7
25
20
8
6.9
1
2
81.
5
8.4
1
3.1
4
7.9
7
81.
48
82.
7
92.
6
94.
1
0.56
6.7
0.44
4.3
0.19
5.6
0.25
8.16

1
1.3
2
0.0
6
0.2
5
10.
36
11.
9
13
1.9
3
7
6.9
4
5.9
2.4
3
5.5
6
60.
76
9
100
70.
8
87.
5
80
1.04
12.5
5.56
1.3
9
0.3
5
1.3
9
15.
63
16.
7
12.
5
20
Electronics (Rear Area Warehouse)
S.N
O
1
FACTOR
Transporta
tion
Human
Resources
Facilities
3
4
5
7
8
Use of
Modern
Technology
Supply
Chain
Performan
ce
Flexibility
10
Customers
Relationshi
p
Manageme
nt (CRM)
Supply
Relation
Manageme
nt
Feedback
11
Informatio
(%)
FAVOURA UNFAVOURA
BLE
BLE
1.9
22.
1
5
3.94 46.5
2.5
30.
8
5
3.09 36.5
2.4
36.
6
3
2.12 31.3
100
2.1
6
25.
5
50
3.3
9
50
100
2.2
9
2.1
6
33.
8
31.
9
2.2
43.
3
FAVOURA
BLE
6.7
8
80
6.7
8
80
6.7
8
100
8.4
7
3.3
9
6.7
8
5.0
8
3.3
9
8.4
7
3.3
UNFAVOURA
BLE
NEUTRA
L
1.6
9
20
1.6
9
20
100
100
100
50
0
0
0
0
0
3.3
0
50
0.9
3
3.0
5
2.2
SERVICE
NEUTRA
L
2.6
3
31
2.2
33
32
.5
FAVOURA
BLE
6.7
8
80
8.4
7
100
6.7
8
100
2.6
7
31
.5
8.4
7
34
.4
30
6.7
8
6.7
8
2.8
3.64
43
2.16
31.9
2.58
38.1
2.3
3
2.0
3
1.27
25
1.6
1
31
.7
5.0
8
27.
5
1.1
32.5
36
32.
2.5
1.99
29.5
29.4
1.3
6
2.9
2
2.5
40
34
.5
38
3.3
9
8.4
7
6.7

UNFAVOURA
BLE
NEUTR
AL
1.
2
69 0
100
100
100
100
100
100
100
0
0
0
0
0
0
0
0
12
13
14
15
n
Technology
Efficiency
Customer
Satisfactio
n
Decision
Making
Safety/Sec
urity
TOTAL
9
3.3
9
10.
17
3.3
9
8.4
7
84.
75
40
3.39
40
9
1.6
9
100
100
100
0
11.
86
3.39
20
3.1
8
3.7
7
1.3
6
3.4
3
33.
69
5
37.
5
2.46
29
37.
1
2.5
24.6
1.14
33.8
2.25
32.7
5
26.5
40
40.
5

8
2.8
4
.1
33
.5
8
8.4
7
3.9
0.8
9
38
.3
26
.3
10.
17
3.3
9
8.4
7
98.
31
2.8
33.
56
33
100
100
100
100
0
1.
69
Fire Fighting Equipments & MT Spares (Rear Area Warehouse)
S.N
O
1
FACTOR
Transporta
tion
Human
Resources
Facilities
3
4
5
7
8
Use of
Modern
Technology
Supply
Chain
Performan
ce
Flexibility
10
Customers
Relationshi
p
Manageme
nt (CRM)
Supply
Relation
Manageme
nt
Feedback
11
Informatio
0
1.
69
20
(%)
FAVOURA UNFAVOURA
BLE
BLE
6.2
73.
4
6
0.95 11.2
7.3
86.
2
4
0.41
4.8
5.4
2
80
0.61
9
100
6.2
4
75
75
FAVOURA
BLE
8.4
7
100
6.7
8
80
6.7
8
100
8.4
7
5.0
8
5.0
8
5.0
8
3.3
9
8.4
7
6.7
UNFAVOURA
BLE
0
NEUTR
AL
1.
69
1.
69
0
0
0
0
0
0
0
0
100
75
83.
3
13
5.0
8
5.6
5
1.
69
1.
13
25
16.
7
100
100
100
100
0
0
0
0
0
0
0
0
14
.7
5.0
8
0.1
4
0.8
8
0.6
4
10
.4
10
3.3
9
8.4
7
6.7
3.2
0
100
100
0.7
5
0.27
0
14
0.54
0.47
79
82
86.
4
90
1.3
6
0.8
8
2.7
8
7.3
2
6.1
100
1.3
8.4
7

NEUTRA
L
0.
56 6.7
1. 13.
13
3
0.34
0.07
1.2
2
UNFAVOURA
BLE
0
75
84
FAVOURA
BLE
7.9
93.
1
3
7.3
86.
4
7
6.7
8
100
12
4.2
7
NEUTRA
L
1.2 15
9
.2
0.7
8.
5
8
0.7
5
11
1.02
25
100
73.
6
5.0
8
5.3
6
25
SERVICE
14
.4
20
12
13
14
15
n
Technology
Efficiency
Customer
Satisfactio
n
Decision
Making
Safety/Sec
urity
TOTAL
8
6.7
8
10.
17
3.3
9
8.4
7
93.
22
80
1.69
20
100
100
100
0
5.
08
1.69
7.2
5
85.
6
0.27
3.2
9.4
9
2.6
4
7.3
2
82.
85
93.
3
0.07
0.7
0.07
0.34
78
86.
4
5.42
8
0.9
5
0.6
1
0.6
8
0.8
1
11.
73

11
.2
6
20
9.
6
8
6.7
8
10.
17
3.3
9
8.4
7
93.
79
80
1.69
20
100
100
100
0
4.
52
1.69
Fuel, Oil & Lubricants (Rear Area Warehouse)
S.N
O
1
FACTOR
Transporta
tion
Human
Resources
Facility
3
4
5
7
8
Use of
Modern
Technology
Supply
Chain
Performan
ce
Flexibility
10
Customers
Relationshi
p
Manageme
nt (CRM)
Supply
Relation
Manageme
nt;.
Feedback
11
Informatio

FAVOURA
BLE
4.8
4
75
UNFAVOURA
BLE
0
0
6.4
5
4.84
60
1.6
1
3.2
3
100
4.8
4
50
4.8
4
50
66.
7
1.61
16.7
1.6
1
16.
7
25
4.84
75
6.4
5
1.6
1
4.8
4
1.6
1
4.8
4
6.4
NEUTRAL
25
40
SERVICE (%)
FAVOURA UNFAVOURA NEUTRA
BLE
BLE
L
2.1
33.
3.2
6
3
1.08 16.7
4
50
4.8
6
60
3.24
40
0
0
6.4
9
100
0
0
0
0
6.4
9
66.
7
9.7
3
4.8
6
100
81.
8
25
6.4
9
100
4.8
6
1.6
2
5.4
100
33.
3
83.
0
3.24
1.08
75
1.6
1
33.
3
3.2
3
66.
7
100
100
0
0
0
0
0
0
0
0

FAVOURA
BLE
5.7
89.
9
7
0.7
8.7
81
0.6
9.2
3.72
38.4
0.35
3.6
2.17
4.5
2
46.
7
0
1.0
8
0
18
.2
8.7
3
3.2
6
90.
2
50.
5
5.6
8
88
66.7
16.7
0
0
0
0
4.4
9
4.4
9
3.7
92.
8
92.
8
57.

83
33
.3
0.39
6.7
5.2
2
3.2
4
UNFAVOURA
BLE
NEUTRA
L
0.
28 4.3
0.
67 8.3
0.
63 9.8
1.
44
14.
9
33.7
0.
6
1.
02
6.2
15.
8
0.28
4.3
0.
49
7.6
0.07
1.4
0.07
1.72
1.4
26.6
0.
28
0.
28
1.
5.8
5.8
15.
12
13
14
15
16
n
Technology
(IT)
Efficiency
Customer
Satisfactio
n
Decision
Making
Safety/Sec
urity
Satisfactio
n
TOTAL
5
8.0
6
8.0
6
3.2
3
4.8
4
3.2
3
100
100
100
100
50
3.23
50
1
5.9
5
3
73.
3
7.0
3
3.2
4
3.7
8
4.3
2
86.
7
100
77.
8
66.
7
2.16
26.7
1.0
8
13
.3
1.08
22.2
2.16
33.3
2
6.5
6
6
81.
3
7.2
2
2.8
4
4.2
1
5.9
3
89.
6
0.42
5.2
88
0.14
4.3
87
91.
8
0.14
2.9
0.18
2.7
0.88
10.9
02
0.
63
0.
42
0.
25
0.
49
0.
35
8
7.8
5.2
7.6
10.
1
5.4
Medicine (Rear Area Warehouse)

S.N
O
1
2
3
4
FACTOR
Transporta
tion
Human
Resources
Facility
Use of
Modern
Technology
Supply
Chain
Performan

FAVOURA
BLE
8.1
6
100
8.1
6
80
4.0
66.
8
7
6.1
2
10.
2
100
100
UNFAVOURA
BLE
0
0
0
NEUTRA
L
0
2.0
4
2.0
4
0
20
33
.3
0
0
0
0
0
0
(%)
FAVOURA UNFAVOURA
BLE
BLE
8.1
6
100
0
0
7.1
4
70
0
0
83.
5.1
3
0
0
6.1
2
10.
2
100
100
0
0
SERVICE
0
0

NEUTRA
L

FAVOURA
BLE
UNFAVOURA
BLE
0
3.0
6
1.0
2
2.81
34.4
2.81
34.4
30
16
.7
7.91
77.5
1.02
10
5.1
83.3
0
0
0
0
5.36
8.16
87.5
80
0.26
1.02
4.2
10
NEUTRA
L
2.5 31.
5
3
1.2 12.
8
5
1.0 16.
2
7
0.5
1
1.0
2
8.3
10
6
7
8
9
10
11
12
13
14
ce
Flexibility
Supply
Relation
Manageme
nt
Feedback
Informatio
n
Technology
(IT)
Efficiency
Quality
Control
Decision
Making
Safety/Sec
urity
Satisfactio
n
TOTAL
4.0
8
6.1
2
6.1
2
8.1
6
8.1
6
4.0
8
4.0
8
8.1
6
2.0
4
87.
76
50
2.04
25
2.0
4
25
100
100
100
100
100
100
80
50
0
2.0
4
2.0
4
10.
2
2.04
20
50
4.0
8
5.1
6.1
2
8.1
6
8.1
6
4.0
8
4.0
8
8.1
6
2.0
4
86.
73
50
2.04
25
2.0
4
25
7.14
87.5
83.
3
1.0
2
16
.7
5.36
87.5
100
4.85
79.2
0.26
4.2
100
4.85
59.4
100
5.61
68.8
0.77
9.4
100
2.55
62.5
1.02
25
100
3.06
75
0.26
6.3
80
33.
3
72.5
0.51
33.3
20
33
.3
7.4
2.04
0
2.0
4
2.0
4
11.
22
2.81
72.9
6
68.8
0.51
12.5
4.08

8.42
1.0
2
12.
5
0.7
7
1.0
2
12.
5
16.
7
3.3
2
1.7
9
0.5
1
0.7
7
40.
6
21.
9
12.
5
18.
8
22.
5
18.
8
2.3
0.7
7
18.
62
Paint and Varnish (Rear Area Warehouse)
S.N
O
1
FACTOR
Transporta
tion
Human
Resources
Facilities
3
4
5
7
8
Use of
Modern
Technology
Supply
Chain
Performan
ce
Flexibility
10
Customers
Relationshi
p
Manageme
nt (CRM)
Supply
Relation
Manageme
nt
Feedback
11
Informatio

FAVOURA
BLE
6.7
44.
8
4
6.7
8
50
6.7
8
50
8.4
7
6.7
8
1.6
9
3.3
9
1.6
9
8.4
7
5.0
UNFAVOURA
BLE
SERVICE (%)
FAVOURA UNFAVOURA NEUTR
BLE
BLE
AL
8.3
98.
2
2
0.15
1.8
0
0
8.3
98.
0.1 1.
2
2
0
0
5
8
6.7
8
100
0
0
0
0
FAVOURA
BLE
1.2
15.
9
2
6.4
76.
9
6
0.2
9
4.3
8.4
7
100
5.9
6
70.
3
100
93.
2
25
6.7
8
6.3
2
0.31
4.5
0
0.1
5
0
2.
3
3.6
2
5.0
3
53.
4
74.
1
50
4.9
3
5.0
8
100
2.6
9
7.0
7
6.1
79.
3
83.
4
90.
1.69
11.1
NEUTRA
L
6.7 44.
8
4
6.7
8
50
6.7
8
50
50
8.4
7
50
25
3.39
50
6.7
8
1.6
9
3.3
9
50
50
50
50
0
0
0
0
1.6
9
8.4
7
5.0
50
50
50
50
50
3.2
4
8.4
7
6.6
97
0.1
5
95.
5
0.1
5
4.
5
100
97.
0
0
0
0
0
0.1
0
2.


UNFAVOURA
BLE
NEUTRA
L
3.9 46
2
2
0.8 10
8
3
2.1 31
6
9
3.27
38.6
1.11
13.1
4.32
63.8
0.53
6.2
1.9
9
23
4
1.23
18.1
1.9
3
1.05
15.5
0.7
28
4
10
3
0.12
3.4
17
2
0.47
0.12
5.5
1.7
0.5
8
0.9
4
0.5
1
7.
12
13
14
15
n
Technology
Efficiency
Customer
Satisfactio
n
Decision
Making
Safety/Sec
urity
TOTAL
8
3.3
9
10.
17
3.3
9
6.7
8
79.
66
33.
3
3.39
33.3
50
50
50
8.47
8
3.3
9
10.
17
3.3
9
6.7
8
79.
66
33.
3
50
50
50
3
8.0
1
10.
17
3.3
9
8.3
2
98.
15
7
94.
5
3.6
5
0.1
5
3
1.
8
0.31
100
100
98.
2
0
0.1
5
1.0
8
0
1.
8
0.77

4
5.2
6
5
62.
1
17.2
3
1.7
5
1.46
20
7
8.4
2
3.3
9
8.4
7
69.
2
82.
8
0.88
8.6
0.8
8
8.
100
100
0
14.5
5
0
16.
25
Supply Depot (Rear Area Warehouse)
S.N
O
1
2
3
4
6
7
8
9
10
FACTOR
Transporta
tion
Human
Resources
Facilities
Use of
Modern
Technology
Supply
Chain
Performan
ce
Flexibility
Supply
Relation
Manageme
nt
Feedback
Informatio
n
Technology
(IT)
Efficiency

FAVOURA
BLE
4.3
66.
2
7
7.0
72.
3
2
6.4
9
100
6.4
9
100
5.4
1
5.4
1
66.
7
71.
4
6.4
9
5.9
5
80
91.
7
3.7
8
5.9
5
77.
8
91.
7
2.1
6
2.7
27.8
(%)
FAVOURA UNFAVOURA
BLE
BLE
4.8
4
75
0.81 12.5
5.6
58.
5
3
0.81
8.3
4.8
4
75
0
0
4.8
4
1.08
13.3
1.6
2
2.1
6
20
28.
6
5.6
5
3.2
3
UNFAVOURA
BLE
1.08
22.2
NEUTRAL
1.6
2
0.5
4
0
0.5
4
33.
3
20
8.3
0
8.3
4.0
3
4.0
3
1.6
1
4.8
4
75
70
0.81
10
40
0.81
10
50
62.
5
1.61
20
0.81
12.5
33.
3
2.42
50
75

SERVICE
NEUTRA
L
0.8 12
1
.5
3.2 33
3
.3
1.6
1
25
FAVOURA
BLE
5.6
88.
8
1
6.5
67.
3
5
5.2
2
81
1.6
1
5.1
5
79.
8
6.9
9
6.8
4
86.
7
84.
8
6.9
9
5.7
6
86.
7
89.
3
4.0
7
5.6
8
84.
1
88.
1
1.6
1
4.0
3
2.4
2
1.6
1
0.8
1
1.6
1
25
20
50
30
25
16
.7
25

UNFAVOURA
BLE
0.23
3.6
0.54
5.6
0.61
9.5
NEUTRA
L
0.5
4
8.3
2.6
1
27
0.6
1
9.5
0.54
8.3
0.7
7
0.31
3.8
0.54
6.7
0.38
4.8
0.15
2.4
0.46
9.5
0.15
2.4
0.7
7
0.6
9
0.6
9
0.5
4
0.3
1
0.6
1
11.
9
9.5
8.6
8.6
8.3
6.3
9.5
11
R&D
12
Quality
Control
Decision
Making
Use of
Modern
Technology
Safety/Sec
urity
Satisfactio
n
TOTAL
13
14
15
16
2.7
4.3
2
3.2
4
4.8
6
8.1
1
4.8
6
85.
41
83.
3
88.
9
0.5
4
16.
7
0
0.54
11.1
100
100
100
100
0
9.1
9
5.41
0.8
1
3.2
3
1.6
1
2.4
2
6.4
5
3.2
3
61.
29
25
66.
7
0.81
16.7
2.4
2
0.8
1
50
1.61
50
50
80
66.
7
0.81
10
0.81
16.7
12.1
2.4
2
0.8
1
0.8
1
26.
61
75
16
.7
0
50
10
16
.7
2.6
9
4.4
5
2.6
9
83.
3
92.
1
83.
3
2.6
9
7.0
7
55.
6
87.
6
88.
9
4.3
82.
8
0.23
7.1
0.15
3.2
0.15
4.8
0.84
17.5
0.46
5.7
0.08
1.6
5.84
0.3
1
0.2
3
0.3
8
1.3
1
0.5
4
0.4
6
11.
37
9.5
4.8
11.
9
27
6.7
9.5
Tyres, Tubes and NBC (Rear Area Warehouse)

S.N
O
1
FACTOR
Transporta
tion
Human
Resources
Facilities
3
4
5
Use of
Modern
Technolog
y
Supply
Chain

FAVOURA
BLE
4.0
48
7
5.4
64
2
5.4
80
2
4.7
56
5
5.0
8
75
UNFAVOUR
ABLE
2.71
32
0.68
0.68
10
NEUTRA
L
1.6 20
9
2.3 28
7
0.6 10
8
3.7 44
3
1.6
9
25
SERVICE (%)
FAVOURAB UNFAVOUR
NEUTR
LE
ABLE
AL
8.47 100
0
0
0
0
8.47
100
6.78
100
8.47
100
6.78
100


FAVOURA
BLE
5.8
69.
8
3
5.0
60
8
4.9
72.
2
5
3.7
44.
9
7
6.1
90
UNFAVOUR
ABLE
0.9
10.7
1.81
21.3
0.79
11.7
3.33
39.3
0.23
3.3
NEUTRA
L
1.6 20
9
1.5 18.
8
7
1.0 15.
7
8
1.3 16
6
0.4
5
6.7
7
8
10
11
12
13
14
15
16
Performan
ce
Flexibility
Customers
Relationsh
ip
Manageme
nt (CRM)
Supply
Relation
Manageme
nt
Feedback
Informatio
n
Technolog
y
Efficiency
Customer
Satisfactio
n
Decision
Making
Safety/Sec
urity
TOTAL
4.7
5
2.7
1
70
2.0
3
2.3
7
30
6.78
100
53.
3
46
.7
5.08
100
2.7
1
80
0.68
20
3.39
100
4.4
1
4.4
1
52
1.36
16
32
8.47
100
65
1.36
20
2.7
1
1.0
2
15
6.78
100
6.7
8
8.1
4
80
20
8.47
100
80
1.6
9
2.0
3
20
10.1
7
100
0.6
8
3.0
5
62.
37
20
80
3.39
100
36
2.03
24
2.7
1
3.3
9
28.
14
40
8.47
100
9.49
100

5.0
8
5.0
8
75
0.96
14.2
100
2.7
1
80
0.11
7.0
6
6.1
83.
3
90
5.0
8
8.4
2
3.3
9
8.4
7
77.
18
0.7
3
0
10.
8
0
3.3
0.5
6
16.
7
0.45
5.3
0.11
1.7
0.9
6
0.5
6
11.
3
8.3
60
1.41
16.7
82.
8
0.85
8.3
1.9
8
0.9
23.
3
8.9
100
100
10.9
6
11.
86
Weapons and Armaments (Rear Area Warehouse)
S.N
O
1
2
3
4
6
7
FACTOR
Transporta
tion
Human
Resources
Facilities
Use of
Modern
Technology
Supply
Chain
Performan
ce
Flexibility
Customers
Relationshi
p
Manageme
nt (CRM)
Supply
Relation
Manageme
nt
Feedback
10
Informatio

FAVOURA
BLE
5.0
8
60
5.5
1
65
4.2
62.
4
5
UNFAVOURA
BLE
NEUTRA
L
2.1
2
25
1.6
9
20
(%)
FAVOURA UNFAVOURA
BLE
BLE
58.
5
9
0.71
8.4
5.5
65.
3
3
0.71
8.4
4.3
64.
7
5
0.36
5.3
SERVICE
NEUTRA
L
2.7 32
7
.6
2.2 26
3
.3
2.0 30
5
.3
FAVOURA
BLE
5.0
8
60
5.7
6
68
4.7
5
70
40
3.0
5
4.0
7
3.0
5
1.27
15
1.27
15
2.54
37.5
4.24
50
1.6
9
20
4.1
9
49.
5
1.27
18.8
2.9
7
2.9
7
43
.8
43
.8
3.4
8
3.2
1
51.
3
47.
4
2.1
2
41
.7
3.5
7
70.
2
1.2
7
2.5
4
1.6
37
.5
2.0
5
5.0
8
3.6
2.5
4
30
3.8
1
2.5
4
56.
3
37.
5
2.9
7
58.
3
2.1
2
5.9
3
5.0
62.
5
70
75
0
0
0
0
30
25
0.89
10.5
3.3
9
1.78
26.3
1.5
2
1.07
15.8
2.5
22
.4
36
.8
0.27
5.3
1.2
5
24
.6
2.7
1
60.
5
0.27
7.9
60
53.
0.8
0.89
9.5
13.2
1.0
7
2.5
9
2.2
31
.6
30
.5
32
2.3
7
5.7
6
5.0

UNFAVOURA
BLE
NEUTRA
L
2.3
7
28
1.6
9
20
1.02
12
1.02
12
2.03
30
36
3.73
44
1.6
9
20
60
45
1.02
15
2.7
1
2.7
1
2.3
7
53.
3
70
68
75
0
0
0
0
1.0
2
2.7
1
1.6
40
40
46.
7
30
32
25
11
12
13
14
n
Technology
Efficiency
Customer
Satisfactio
n
Decision
Making
Safety/Sec
urity
TOTAL
8
3.8
1
45
1.69
20
7.6
3
2.9
7
75
87.
5
85
0
12.2
9
7.2
61.
44
9
2.9
7
2.5
4
0.4
2
1.2
7
26.
27
35
25
12
.5
15
6
6.3
3
9
74.
7
7.7
6
2.5
9
4.5
6
61.
39
76.
3
76.
3
72.
9
0.27
3.2
0.18
1.8
0.27
7.9
0.33
5.2
8.8
3
1.8
7
.9
22
.1
8
4.0
7
2.2
3
0.5
4
1.3
7
27.
6
21
.9
15
.8
21
.9
8.1
4
2.7
1
7.4
6
64.
07

48
1.69
20
80
80
88
0
10.5
1
9
2.7
1
2.0
3
0.6
8
1.0
2
25.
42
32
20
20
12
USERS
S.NO
FACTOR
Efficiency
Supply
Relation
Manageme
nt
Informatio
n
Technolog
y
Satisfactio
n
Facility
4
5
6
Flexibility
7
8
Quality
Control
Control
Sourcing
10
11
Transporta
tion
Modern
Technique

FAVOURA
BLE
10.
67.
72
3
4.5
7
63
UNFAVLEOUR
ABLE
NEUTRA
L
2.6 16
1
.4
BETWEEN 8 TO 16 YEARS SERVICE

(%)
FAVOURA UNFAVLEOU NEUTRA
BLE
RAB
L
12.
80.
1.8 11
88
8
1.24
7.8
3
.5
FAVOURA
BLE
13.
87.
99
8
5.0
6
69.
9
1.5
9
13.
93
6.5
6
1.0
2
54.
5
64.
1
64.
7
35.
3
55.
1
72.
9
52.
6
56.
5
43.
2
2.61
16.4
1.45
20
1.2
3
1.09
37.5
0.4
3
4.2
19.3
2.46
24.3
1.3
8
13.
33
5.9
4
1.4
5
2.2
5
47.
5
61.
3
58.
6
50
51.
7
0.94
32.5
1.38
31.7
0.8
1.5
2
2.3
2
0.9
4
55
52.
5
53.
3
32.
5
0.29
20
0.87
30
1.01
23.3
0.87
30
4.2
1.7
4
0.5
1
0.7
2
0.3
6
0.5
1
1.0
1
1.0
9
17
15
19
.3
17
.1
17
.5
16
.7
25
17
.5
23
.3
37
.5
2.4
0.9
5
1.5
3
2.4
6
1.2
5
1.45
20
0.84
28.8
4.24
19.5
1.88
18.5
1.5
51.6
1.02
23.5
0.17
12.9
0.84
28.9
0.79
18.2
1.11
38.4

0.7
3
10
.1
5.1
9
71.
6
0.4
9
3.5
5
1.7
1
0.3
8
0.9
3
0.1
8
0.5
3
16
.8
16
.4
16
.8
13
.2
21
.4
14
.1
18
.4
25
.3
18
.4
1.6
9
15.
1
6.8
7
0.8
9
2.7
2
1.2
1
1.6
3
2.4
6
58.
4
69.
5
67.
7
30.
6
62.
6
83.
7
56.
1
56.
6
1.1
38
1.1
0.5
3
UNFAVLEOU
RAB
0.84
5.3
1.18
16.2
0.68
23.5
3.66
16.8
19.7
1.69
58.2
0.89
20.6
0.14
9.7
0.67
23
1.05
24.1
1.34
46.2
NEUTRA
L
1.1
1
7
0.8
8
12.
1
0.5
2
2.9
8
1.2
8
0.3
3
0.7
3
18.
1
13.
7
12.
6
11.
2
16.
8
0.1
0.6
1
0.8
4
0.4
6
6.6
20.
9
19.
2
15.
8
12
13
14
15
16
17
Customers
Relationsh
ip
Manageme
nt
Supply
Chain
Strategy
Supply
Chain
Performan
ce
R&D
Cost
Reduction
Feedback
TOTAL
1.3
8
47.
5
0.87
0.7
2
25
1.45
0.5
8
1.1
6
1.8
8
3.7
54.
64
30
0.6
5
22
.5
1.1
7
40.
5
1.16
50
0.7
2
25
1.0
1
34.
7
1.56
20
26.
7
1.59
55
1.96
45
65
0.22
7.5
51
1.88
26
25.14
0.7
2
1.2
3
0.8
1.6
7
20.
22
25
28
.3
27
.5
23
1.1
1.8
6
2.0
6
4.5
5
61.
36
37.
9
42.
7
71.
1
63.
4
40
0.5
6
19
.5
0.8
2
28.
3
1.52
53.7
0.3
4
11
.6
0.9
2
31.
6
1.66
1.34
46.3
0.4
6
1.6
36.7
0.52
17.9
1.46
22.7
2
20.4
15
.8
20
.6
11
.1
16
.2

0.9
0.3
2
1.1
6
15.
71
1.3
1.6
9
2.4
1
4.6
8
64.
68
44.
9
38.
9
83.
2
64.
6
52.3
0.5
6
19.
4
57.1
0.3
3
11.
2
0.3
4
1.0
4
0.2
7
1.1
2
13.
48
11.
7
1.26
43.4
1.61
37.1
0.22
7.7
1.45
21.8
4
20
24
9.2
15.
4
FORWARD AREA WAREHOUSE
S.N
O
FACTOR

FAVOURABLE
1
2
Efficiency
Informatio
n
Technolog
y
Satisfactio
n
Facility
Flexibility
Control
Transporta
tion
Use of
Modern
Technique
Supply
Chain
Performan
ce
Quality
10
11
UNFAVOURA
BLE
3.13
21.9
8.18
57.3
1.04
19.4
3.27
61.1
2.08
19.4
5.80
54.2
0.74
20.8
2.38
66.7
0.30
16.7
1.04
58.3
3.42
31.9
6.25
58.3
0.45
25.0
1.19
NEUTRA
L
2.9 20
8
.8
66.7
1.0
4
2.8
3
0.4
5
0.4
5
1.0
4
0.1
5
19
.4
26
.4
12
.5
25
.0
9.
7
8.
3
0.4
5
12
.5
2.2
3
2.0
8
3.4
2
15
.6
19
.4
21
.3
0.74
20.8
2.38
66.7
4.46
31.3
7.59
53.1
2.38
22.2
6.25
58.3
3.72
23.1
8.93
55.6
Storage
(%)
FAVOURA UNFAVOURA
BLE
BLE
57.
8.20
4
2.51 17.6
1.29
54.
9
67.
6
48.
1
42.
6
83.
3
72.
2
1.46
40.
7
2.94
7.24
1.72
0.76
8.93
7.37
6.65
10.8
1
51.
6
62.
0
67.
3
SERVICE
NEUTRA
L
3.5 25
7
.0
FAVOURA
BLE
8.4
62.
7
5
19
.8
17
.3
20
.4
27
.8
10
.2
20
.4
1.3
6
4.7
5
2.3
7
0.6
8
3.0
5
1.0
2
40.
0
46.
7
70.
0
40.
0
36.
0
60.
0
1.36
25.3
1.62
15.1
1.12
31.5
0.53
29.6
0.69
6.5
0.13
7.4
1.0
6
1.8
5
0.7
3
0.5
0
1.0
9
0.3
6
1.52
42.6
0.6
0
16
.7
2.3
7
70.
0
3.08
21.5
1.88
17.6
2.05
12.8
3.8
4
2.1
8
3.2
1
26
.9
20
.4
20
.0
9.8
3
4.0
7
10.
85
72.
5
48.
0
80.
0

UNFAVOURA
BLE
1.02
7.5
2.03
60.0
3.73
36.7
0.00
0.0
0.00
0.0
1.02
12.0
0.00
NEUTRA
L
4.0 30.
7
0
0.0
0.0
0
1.6
9
1.0
2
1.0
2
4.4
1
0.6
8
0.0
16.
7
30.
0
60.
0
52.
0
40.
0
0.00
0.0
1.0
2
30.
0
0.00
0.0
1.69
20.0
0.00
0.0
3.7
3
2.7
1
2.7
1
27.
5
32.
0
20.
0
12
Security
13
Feedback
1.04
29.2
2.08
58.3
0.74
20.8
2.23
62.5
TOTAL
24.26
57.59
0.4
5
0.6
0
18.
15
12
.5
16
.7
2.78
1.62
61.7
7
77.
8
45.
4
0.40
11.1
0.69
19.4
17.59

0.4
0
1.2
6
20.
63
11
.1
35
.2
2.3
7
3.3
9
54.
58
70.
0
100
.0
0.00
0.0
0.00
0.0
9.49
1.0
2
0.0
0
24.
07
30.
0
0.0

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SUMMARY OF RESPONSES

BELOW 8 YEARS SERVICE (%)

ABOVE 16 YEARS SERVICE (%)

Accessories of B Vehicle (Rear Area Warehouse)

1) FIGURES IN BLACK COLOUR SHOW OVERALL PERCENTAGE OF FACTORS.

BELOW 8 YEARS SERVICE (%)

ABOVE 16 YEARS SERVICE (

Ammunition (Rear Area Warehouse)

1) FIGURES IN BLACK COLOUR SHOW OVERALL PERCENTAGE OF FACTORS.

BELOW 8 YEARS SERVICE (%)

BETWEEN 8 TO 16 YEARS SERVICE

ABOVE 16 YEARS SERVICE (%

B Vehicle (Rear Area Warehouse)

1) FIGURES IN BLACK COLOUR SHOW OVERALL PERCENTAGE OF FACTORS.

BELOW 8 YEARS SERVICE (%)

ABOVE 16 YEARS SERVICE (%)

1) FIGURES IN BLACK COLOUR SHOW OVERALL PERCENTAGE OF FACTORS.

1) FIGURES IN BLACK COLOUR SHOW OVERALL PERCENTAGE OF FACTORS.

BELOW 8 YEARS SERVICE (%)

ABOVE 16 YEARS SERVICE (%)

1) FIGURES IN BLACK COLOUR SHOW OVERALL PERCENTAGE OF FACTORS.

1) FIGURES IN BLACK COLOUR SHOW OVERALL PERCENTAGE OF FACTORS.

BELOW 8 YEARS SERVICE (%)

1) FIGURES IN BLACK COLOUR SHOW OVERALL PERCENTAGE OF FACTORS.

ABOVE 16 YEARS SERVICE (%)

1) FIGURES IN BLACK COLOUR SHOW OVERALL PERCENTAGE OF FACTORS.

BELOW 8 YEARS SERVICE (%)

ABOVE 16 YEARS SERVICE (%)

1) FIGURES IN BLACK COLOUR SHOW OVERALL PERCENTAGE OF FACTORS.

Medicine (Rear Area Warehouse)

BELOW 8 YEARS SERVICE (%)

1) FIGURES IN BLACK COLOUR SHOW OVERALL PERCENTAGE OF FACTORS.

ABOVE 16 YEARS SERVICE (%)

1) FIGURES IN BLACK COLOUR SHOW OVERALL PERCENTAGE OF FACTORS.

BELOW 8 YEARS SERVICE (%)

1) FIGURES IN BLACK COLOUR SHOW OVERALL PERCENTAGE OF FACTORS.

ABOVE 16 YEARS SERVICE (%)

1) FIGURES IN BLACK COLOUR SHOW OVERALL PERCENTAGE OF FACTORS.

BELOW 8 YEARS SERVICE (%)

1) FIGURES IN BLACK COLOUR SHOW OVERALL PERCENTAGE OF FACTORS.

ABOVE 16 YEARS SERVICE (%)

Tyres, Tubes and NBC (Rear Area Warehouse)

BELOW 8 YEARS SERVICE (%)

1) FIGURES IN BLACK COLOUR SHOW OVERALL PERCENTAGE OF FACTORS.

ABOVE 16 YEARS SERVICE (%)

1) FIGURES IN BLACK COLOUR SHOW OVERALL PERCENTAGE OF FACTORS.

BELOW 8 YEARS SERVICE (%)

ABOVE 16 YEARS SERVICE (%)

1) FIGURES IN BLACK COLOUR SHOW OVERALL PERCENTAGE OF FACTORS.

1) FIGURES IN BLACK COLOUR SHOW OVERALL PERCENTAGE OF FACTORS.

BELOW 8 YEARS SERVICE (%)

BETWEEN 8 TO 16 YEARS SERVICE

1) FIGURES IN BLACK COLOUR SHOW OVERALL PERCENTAGE OF FACTORS.

ABOVE 16 YEARS SERVICE (%)

1) FIGURES IN BLACK COLOUR SHOW OVERALL PERCENTAGE OF FACTORS.

BELOW 8 YEARS SERVICE (%)

ABOVE 16 YEARS SERVICE (%)

1) FIGURES IN BLACK COLOUR SHOW OVERALL PERCENTAGE OF FACTORS.

1) FIGURES IN BLACK COLOUR SHOW OVERALL PERCENTAGE OF FACTORS.

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