Professional Documents
Culture Documents
Sharing our
passion
We make a difference
Larry H. from Washington, USA shares his
experience with our Wisp mask: Its made
a big difference in my life.
Become Platinum
Certified
Have you and your team members
completed the five Philips Excellence
e-modules? This training helps us all
to speak the same language and to
understand how practices like continuous
improvement can help us in our daily work.
The SRC goal for Platinum Certification is 100%. Currently,
15% of SRC associates have achieved Platinum Certification
we are only 75% from our goal. Id like to challenge all SRC
associates who are not yet Platinum Certified to complete the
training by October 31, 2015, noted John Frank, SRC Business
Group Leader.
Training modules:
Project Management Awareness
Performance Management Awareness
Contents
3
10
11
13
Operations update
14
Employee spotlight
15
16
Barnes Study
17
Sleep 2015
Philips introduces
newest products:
SimplyGo Mini
and Trilogy EC
The SRC New Product Development team has been working hard to bring to
life two new product concepts.
SimplyGo Mini
SRC Highlights - Issue 2 June 2015
Trilogy EC
SRC Highlights - Issue 2 June 2015
Our
COPD story
Philips pioneering work in chronic obstructive pulmonary disease (COPD) started several decades ago when
the company began providing health care professionals and patients with innovative treatment solutions and
services. Today, Philips is recognized as a global leader in COPD management.
Philips offers multiple products for oxygen and medication delivery,
ventilation and symptom management. A new COPD strategy one that
emphasizes a coordinated approach to managing patients suffering from
this disorder will bring together all these pieces under one broad set of
solutions, says Teofilo Lee-Chiong, M.D., Chief Medical Liaison.
This is the Philips COPD story.
Managing COPD is more than simply providing patients with respiratory
devices, says Eli Diacopoulos, Respiratory Care Business Leader. Its
about providing support across the COPD care continuum. According to
Erik Hollander, Global Marketing Leader, Philips is uniquely positioned to
do this.
Philips is known for treating the most critically ill patients with our
ventilation and oxygen products, says Erik. But the COPD story creates
the opportunity for us to emphasize that we can help manage patients
throughout the entire course of their disease, from early stage to late
stages of COPD, because we have the solutions and expertise in place to
do so. We are simply facilitating a smoother experience.
The strategy is enabled with connected products that can remotely
monitor ventilation and oxygen therapy devices via the Philips Sapphire
project (EncoreAnywhere successor). We hope to increase clinical
workflow efficiency and to provide a consistent therapy experience
with the goal of reducing hospitalizations, improving clinical outcomes,
maximizing the use of medical resources and, ultimately, enabling
patients to live a more active and fulfilling life, says Dr. Lee-Chiong.
Setup
Patient education
Adherence
Patient engagement
Support and
Resupply
System One
Nuance & Nuance Pro
Amara
Wisp
SleepMapper
Our goal with The ANSWER is to help our durable medical equipment (DME)
customers thrive in a difficult market, says Tony Ross, Senior Field Marketing
Manager. DMEs are experiencing a cut in reimbursements and now, more than ever,
theyre being asked to do more with less.
When customers sign up, theyre assigned a program manager who spends an entire
day with them, implementing the software and teaching the staff how to use it to their
advantage. They also work with the staff to fine-tune existing processes to be more
successful.
Philips created The ANSWER to help alleviate some of that pressure by integrating
and automating DMEs existing processes. According to Tony, the automation of this
work frees up DME staff to assist patients in more meaningful ways. It also helps to
increase patient adherence.
Having a program manager is a key advantage we have over our competitors, says
Tony. For us, its important that our customers are using the program correctly so that
they can see its advantages quickly.
The three-step solution includes the integration of patient data, automated patient
compliance and management, and the ability to differentiate with proof of improved
patient outcomes. Each solution is achieved through the use of EncoreAnywhere, a
web-based patient compliance management system, and SleepMapper, a patient
engagement tool.
Since rolling out The ANSWER, Philips has received positive feedback from
participating DMEs. When the software launched in February, Tony and his team
had set a goal of enrolling 60 customers in 2015. Since launching, theyve enrolled
more than 45 customers, or more than 75 percent of the initial goal. The team is also
participating in a case study that they hope will continue to validate some initial
positive feedback.
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For the past 3.5 years, Philips has been developing a new contender
in the full-face mask market. The result the Amara View is set to
officially launch in June with high marks following clinical testing. These
initial successes were mirrored in early April during the Medtrade Spring
Conference in Las Vegas, where the mask took home the Providers
Choice Silver Award.
This was a big win for Philips and the Amara View mask, says Jim Doty, Senior Director, Field Marketing,
North America. Our initial results show that the mask is performing well for patients in the clinical setting
and we are proud to also be recognized by our colleagues and our clients DMEs and home health
providers with this award.
The Amara View is different from the traditional full-face mask in that it rests under the nose, not over it.
Amara View covers less of a patients face than any of the leading full-face masks, says Jim. Patients
can wear glasses, read or watch TV while wearing the Amara View. This makes the mask an ideal choice
for someone who may experience claustrophobia when wearing an existing full-face mask or be put off
by the red marks on the bridge of their nose.
For more than a decade, Philips has been a staple at Medtrade Fall and Medtrade Spring. As the nations
premier HME trade shows, Medtrade Fall and Medtrade Spring bring together thousands of HME
providers, home health care professionals and leading manufacturers of home health care products
and technology.
New Business
Solutions
Philips-Genentech
partnership moves forward
Biotechnology giant Genentech, based in San Francisco,
has contracted with Philips Respironics to monitor
and analyze patients movement in order to assess
their disease state and determine the impact of their
medications. The partnership is still in its early stages
and, therefore, should not be discussed outside of Philips.
Its difficult to directly measure the state of diseases and disorders like COPD, Alzheimers, leukemia or
Parkinsons, says Mark Reed, Business Segment Director, Motion Biosensors Group. However, the way
people move, how much they move and how often they move can provide a clearer understanding of how
their disease or disorder affects them. This information, in turn, can help Genentech assess the impact of
new medications.
Philips will be supplying Genentech with wearable, motion-sensing technology, like the Actiwatch, that
Genentech will utilize to record movement information from subjects in clinical trials for multiple disease
states. Philips Respironics will then evaluate that data for new motion endpoints sensitive enough to help
Genentech, and other pharmaceutical companies, to demonstrate drug efficacy.
For some time, we have been advocates for the idea that changes in fundamental motion can provide
new endpoint measures capable of detecting therapeutic efficacy, says Mark. Genentech is the first
large pharmaceutical company to understand this concept and recognize that it is to their benefit to begin
working with us to look for these new endpoints. Were thrilled to be working with them.
10
90%
share
in
government hospitals for sleep
12 new sleep labs
Largest order (34) of CoughAssist
12
Operations update
In April 2015, Philips announced the next steps in their migration toward the standard organization model for Philips
HealthTech Operations. This new model, called Organization Model 2.0 (OM2.0), allows for greater cross-business group
(BG) synergies and harmonized ways of working that will benefit the organization.
As part of the new model, Philips has introduced a new Advanced Manufacturing
organization within the SRC business group, which is led by Dave Mroz. Advanced
Manufacturing will be responsible for collaborating with Innovation to Market
(I2M) teams to ensure the successful design transfer and launch of new products;
developing manufacturing and test technologies in support of new and existing
products; making decisions on make versus buy for all products; developing the
Order to Cash (O2C) strategy; and collaborating with Group Operations to develop
industrial strategies that enable the success of the SRC business.
Murrysville, PA
Shenzhen, China
Hong Kong
Kennesaw, GA
We will look to continue to mature the S&OP process, driving improved performance
that delivers value back to our customer, the BGs and the markets, says Jim.
13
Employee spotlight
Edmund Shaw
Each month, we will be featuring an SRC team member who has demonstrated excellence in
his or her work. Our goal is two-fold: to give recognition when due and to inspire.
This month, we recognize Edmund Shaw, Senior Global Product Manager for Sleep Diagnostics, for his
leadership in strengthening the Philips sleep portfolio with the launch of Alice NightOne, a home sleep
testing device.
In the US, the diagnostic market used to consist mainly of polysomnograms, or sleep studies, which
traditionally take place in a hospital, says Edmund. But for patients who are suspected of having
obstructive sleep apnea (OSA), an at-home diagnostic device is more than sufficient. And, insurance
companies are encouraging the use of at-home testing.
In traditional sleep studies, each patient is provided a hospital room, equipment to capture data, a
dedicated sleep technologist available during the study and a skilled sleep specialist to review the data.
Polysomnograms can be labor-intensive and expensive, says Edmund. With the Alice NightOne, the
sleep specialist can confirm an OSA diagnosis and understand its severity while sparing the patient an
inconvenient and expensive hospital stay.
Edmund and his team were cautious,
however. When you give the patient
this much freedom, youre opening the
door for user error, says Edmund. To
combat this, he and his team employed
market research to determine and
eliminate possible barriers to obtaining
accurate patient data.
14
2015
Heart Walk
The 2015 Heart Walk is approximately 4 months away, on Saturday, October 31 at Heinz Field in
Pittsburgh, PA. This is a big event that draws upwards of 15,000 people annually and raises over
$1M. Our goal for 2015 is to raise $50,000.
The following SRC associates are volunteering their time and leading the drive to achieve our fundraising goals this year. To easily identify these
volunteers, theyll be wearing Team Leader buttons at the office, feel free to ask them how you can be part of this exciting and rewarding event.
CSF
Mary Beth Green
Ken Vandrak
RIMR
Kimberly Broker
Christine Davison
Brandy Hann
Karen Roup
Christy Wharton
Building 286
Eli Diacopoulos
Rhonda Johnston
Dave Myers
Youngwood
Stephanie Platts
Janet Stokum
15
More than 15 million adults in the U.S. are living with COPD and hospitals are under increasing
pressure to adhere to 30-day COPD readmissions standards. New research published in the
Journal of Clinical Sleep Medicine suggests that COPD patients who receive non-invasive
ventilation at home are less likely to be readmitted to the hospital.
The study evaluated COPD patients who were hospitalized two or more times within a year. Results showed that treating those same
patients with Philips Respironics Trilogy 100 as part of a COPD patient management program reduced readmission rates by
97 percent and resulted in a savings of more than $9 million for health insurance companies.
Barnes Health Care, a durable medical equipment company based in Georgia, developed the innovative patient management program,
which also includes nutrition counseling and information to keep patients active and help them to learn to live with their disease.
The results of this are more critical now more than ever, given the industrys increased focus on the high cost of chronic diseases and
the need to reduce the re-hospitalization of COPD patients, said Eli Diacopoulos, Respiratory Care Business Leader, Philips
Respironics. The use of Trilogy in this research is just one example of our ability to work with an innovative homecare provider partner
to achieve a new kind of COPD care management model that connects and supports the clinician, caregiver, home care provider and
the patient at every point along the patient care path.
16
17
2015 Koninklijke Philips N.V. All rights reserved. Specifications are subject to change without notice.
Trademarks are the property of Koninklijke Philips N.V. (Royal Philips) or their respective owners.
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