Phillip Kevin Sibona

(417) 448-0161
kevinsibona@live.com
918 N Ash Street, Nevada, Missouri
64772

Professional
Profile

Professional
Accomplishme
nts

Work History

Currently employed as an Installation and Repair Technician with a

communications company in Southwestern Missouri. Experience with:
Microsoft Windows
Microsoft Windows 7
8
Microsoft Windows Vista
Microsoft Office
Microsoft Windows XP
Suite
Software installation
IE, Chrome, Firefox
In-home cable management
Hardware
Set-up and troubleshooting cable
installation
equipment, including video
Home network
converter, cable modem, and
setup
enhanced Media Terminal Adapter
RF signal
Entry-level understanding of
interpretation
network design, maintenance and
Outside cable plant
troubleshooting of software and
signal
hardware components
maintenance
Limited network
routing including
RIP, EIGRP and
OSPF protocols
Limited experience
with Cisco console
management and
Windows CLI
Alpha Sigma Lambda, Delta Upsilon Omega chapter member,
inducted August 2013
IEEE Student member, 2013-2014
Deans List recognition, all semesters 2011-2015 (excl. Spring 2012),
3.5 CGPA or higher

May 2013 Present

Installation & Repair Technician, Fidelity Communications
Nevada, MO
Install broadband services to residential and business
customers
Maintain and regulate RF signal levels from mainline tap
connection to demarcation point at customer premises and
into premises
Troubleshoot broadband issues reported by customers
Provide a superior customer experience while offering
innovative technologies that enhance the customers life
Work with other technicians to maintain outside plant at

optimum levels
Recognize, discuss, and deliver additional services to existing
customers when available
2009 May 2013

Department Manager (Entertainment and Technology), Wal-Mart

Supercenter,
Fort Scott, KS
Oversee operations for multiple departments including Media
and Gaming, Televisions, Computers, Audio/Visual accessories,
Photo processing and camera sales, and Wireless
Communications
Provide customer assistance in making buying decisions for
home and small business customers
Answer customer questions and provide technical support for
televisions, computers (desktop and laptop), and all peripheral
devices and accessories
Maintain an active merchandising scheme to showcase popular
products and keep merchandise on shelves

Working Partner, Sonic Drive-In, San Antonio, TX

Manage medium volume quick service restaurant
Hire, train, and schedule employees on a regular basis
Manage updates to POS equipment and maintain proper
working state of all end-user equipment (order stalls, speaker
systems, etc.)

Education

References

Bachelor of Science: Networking and Communications Management

DeVry University Online
Completed Studies: April 26, 2015
Commencement date: June 20, 2015
Cumulative GPA: 3.94
Graduated Summa Cum Laude with special recognition for Alpha
Sigma Lambda
[References are available upon request.]