om GOVERNMENT OF PAKISTAN MODEL CUSTOMS COLLECTORATE OF PaCCS ‘CUSTOM HOUSE, KARACHI C.No. MCC/G-V/Poliey-01/191/07 September /¢~ , 2012 The Chief Management, Federal Board of Revenue, Islamabad. Subject: PUBLICATION OF SOI FOR ISSUANCE OF ‘BOC UNI USERID ‘The importer/traders using the WeBOC based clearance have to get a unique User ID. For this purpose Board vide C. No. 1(PS(MCV2011/112444-R dated 17-08-2012 approved a Standing Order which was issued by Collectorate of PaCCS, Karachi, which is enclosed in soft and hard copy. With the view to inform the public at large, it is requested that the Board may get the subject Standing Order published in all leading national dailies and placed on FBR website. Enel: As above NU mer Alimad) Collectorfi GOVERNMENT OF PAKISTAN MODEL CUSTOMS COLLECTORATE OF PaCCS ‘CUSTOM HOUSE, KARACHI C.No. MCC/G-IPolicy-01/191/07 September / ( , 2012 ‘The Chief Management, Federal Board of Revenue, Islamabad. Subject) PUBLICATION OF SOP FOR ISSUAN E OF WEBOC UNIQUE USERID ‘The importertraders using the WeBOC based clearance have (0 get a unique User ID. For this purpose Board vide C. No 1(1)PS(MC)/2011/112444-R dated 17-08-2012 approved a Standing Order which was issued by Collectorate of PaCCS, Karachi, which is enclosed in soft and hard copy: With the view 10 inform the public at large, it is requested that the Board may get the subject Standing Order published in all leading national dailies and placed on FBR website. Enel: As above % Cb Vie CollectorGovernment of Pakistan a Model Customs Collectorate of PaCCS A Custom House, Karachi \ C.tio, MCC/G-I Poliey-01/181/07 Augusoy. 202.P vy N ‘The Collector of Customs, Vv Ear x RMcc Lahore / Faisalabad/ Multan/ Rawatpindi/ (% a 4 % JE sambrial/ Peshawer/ Quetta/Gawatlar/Hyderabad/ ~~ See eae inidannabetre tiemnert Ree i wy wR subject: SOPFOR ISSUANCE OF WeB0C UNIQUE USER 1D Kindly find enclosed herewith Standing Order No 09/-PaCCS on subject noted above, as approved by the Board vide letter C.No 1(1)PS(MC)/2011/112444-R dated August 17,2012. 2 Customs Collectorates across the country have to take following measures to ensure implementation of aforementioned standing order in true letter and spirit; a) Since personal appearance of applicants before issuing officer is mandatory and out of city applicants may appear in the designated offices in Customs Collectorates 0: jurisdiction w.r.t. their business address. Each Collectorate may designate an office and tie name of its authorized officer and designated email address to Collector, MCC PaCCS. This will need to be well publicized for public awareness. b) The Authorised Officer of all the Collectorates has to communicate recording cf personal appearance of applicant alongwith digital snapshot on format at Form B of Standing Order through fax and designated email address to the designated email address of Deputy/Assistant Collector (Registration) MCC PaCCs, Karachi ie., mecpaccsuid@gmail.com. _ Physical verification report of the business premises of the ‘pplicant, f deemed necessary, shail also be communicated in the same manner. The Collectore may kindly provide digital camera, stand and computer support for this function Swift actions by all the Collectorates in this regard shall ensure implementation of subject Standing Order across the country for the facilitation of trade and industry. 3 It would be in fitness of things for Collectorates to keep @ copy of all such electronic communication for further audit etc,. Wan ViarA {Amer Ahmad) Collector Copy to: 1. PS to Member (Customs), Federal Board of Revenue, Islamabad 2. SA to Chief Collector (South), Custom House, KarachiGOVERNMENT OF PAKISTAN ‘ MODEL COLLECTORATE CUSTOMS, PaCCS, CUSTOM HOUSE, KARACHI C.No. MCC/G- Policy-01/191/07 August 26, 2012. STANDING ORDER NO. Gf, J—-Paces Subject: SOP FOR ISSUANCE OF WeBOC UNIQUE USER ID All importers, exporters, Customs agents, shipping lines / agents, privileged persons / organizations etc., require a User-ID for clearance of their cargo using access WeBOC System The WeBOC User ID, once issued can be operated from anywhere via internet. Individual and especially Institutional users must exercise great care in security and control on the user 1D as misuse may entail severe prosecution under law as well as recovery of Govt. dues. 2, The USER ID office has now been centralized in MCC PaCCS, Custom House Karachi, and all applications are to be sent here for processing. Personal appearance of applicants before issuing officer is mandatory and out of city applicants may appear in the designated offices in idress. Customs Collectorates of jurisdiction w.r.t their bi 3. Hence to facilitate the trade & Industry, and bring better understanding in terms of Rules S, we of user-IDs te and smooth iss! 424 to 431, Sub-Chapter 11, Chapter XX1 of Pac applicants ~while_maintaining a strict vigil, the following Standard Operating Procedure js intimated to all concerned, 4. The applicant shall file an application duly filled in the preseribed Form (Annex-}) (The ) along with essential Form can be downloaded from web link bup.éavn ¢ Hundred Rupees (Rs. 500/-} in favour of Collector of documents and a pay order of Fi Customs. 5. The appli PaCCS, Custom House, Karachi at least fourteen (1 Ive physical verification as wel! as essential tion is to be sent to the Deputy/Assistant Collector (Registration), MCC 4) days before expected filing of GD, as procedure for issuance of WeBOC "ser ID may invoonline verifications for CNIC, NTN, STRN ete, in addition to the compulsory personal appearance. 6. Following is the list of mandatory documents & actions required for acquiring WeBOC User ID, and must be brought at the time of personal appearance; a) 2) 3) ‘Noter(i) Nor being on the active taxpayer list is automatic disqualifi Original Taxpayer Registration Certificate (previously known as NTN (or FTN), with endorsement “Registered for Sales Tax wef. Original Sales Tax Registration Certificate with STRN unless the Taxpayer Registration Certificate ( as above) has the Sales Tax endorsement. Original License (in case of Customs/ Shipping Agent etc.) Original Computerized National Identity Card of individval/partners of firm / directors of 2 company/ or of authorized persons of a government department/ embassy or an international organization etc., as the case may be. In case of Government, Semi-Government, Embassies, AOP, Companies etc. Original Ietter of authority and nomination in favour of authorized person, signed by the Principal Officer of the organization, company/AOP etc, Original Agreement /Articles of AOP; Original SECP incorporation certificate; Original Trust Deed in case of a Trust as applicable. Authority letter in favour of authorized person, issued by head of government department, embassy or International Organization ete, a the case may be. tion Gi) User ID officer has discretion to reject or review applications where it is felt that the applicanvauthorized person is not capable w operite the WeBOC software or is of unsound mind, 7. The applicant shall appear in person before the Deputy/Assistant Colléctor (Registration) along with originals of above mentioned documents. Purdah observing ladies may request for a female customs officer to be present and/or conduct the proceedings. An invalid person, canF request for priority and/or facilitation 2s approved by the DC/AC at his discretion but personal appearance cannot be waived off. 8, Depuly/Assistent Collector (Registration) shall take digital snapshot of the applicant as an evidence of the personal appearance and shall make it part of the manual/electronic: record. Where the personal appearance is in other than MCC PaCCS, Karachi, the authorized officer Deputy/Assistant Collector in the Collectorate of relevant jurisdiction shall issue a leuter ( in form-B copy enclosed) addressed to Deputy/Assistant Collector (Registration) MCC PaCCS, Karachi alongwith digita! snapshot of the applicant taken at time of his personal appearance. 9. The Collectorate of relevant jurisdiction may also conduct physical verification of the business premises prior to such verification, if deemed necessary, on their own and shall also do the same if required by thé concerned officer of MCC PaCS. This verification letter will be faxed as well as sent by designated email address of authorized officer of Collectorate of relevant Jurisdiction, to designated email address of Deputy/Assistant Collector (Registration) MCC PaCCS, Karachi. All the Collectorates shall communicate names of their authorized officers and designated email addresses for this purpose to Collector MCC PaCCS, Karachi and keep these updated t0 avoid public inconvenience. It should be understood that periodic changes in passwords and other security measures are required to be undertaken by the concerned officers 10. he scetion will make a file, check for the presence of all the papers and put up the application (© ‘On receipt of the prescribed documents in the Registration Section of the MCC PaCCS. the AC/DC in charge. Deputy/Assistant Collector (Registration), will run a validation check for ars oF NIN/FTN and STRN in FBR database through his 1D in ation of CNIC by using NADRA VERISYS “Verification of the particul WeBOC System. He will also obtain online v available in his office and will, upon satisfaction that the applicant fulfills the criteria will Teed the particulars into the WeBOC System. 11. On confirmation of the authenticity of the said documents, a system generated user ID/password will be directly sent to the email address of the applicant given in the NIN of the applicant. (Ava check WeBOC System may periodically require change of] ‘password already fedin the system by Users and will send intimation on the email address Of the applicant prompting ther 9 do this), active/blacklisted status during online verification by Deputy/Assistamt Collector (Registration), the applicant will be informed of the same for correction at his end through e-mail. After addressing the objection/ discrepancy the applicant De-Activated user ID: USER ID holders are required to Keep updated their particulars, addresses etc. entered at time of issuance, WeBOC system deactivates a USER ID @ if it remains dormant, meaning if no imporvexport GD is filed, using this User ID, for more than six(06) months from date of issuance or from date of last filed GD. (Im ease a WeBOC User ID holder ceases to be an Active Tax Payer in FBR’s online Active Taxpayer List (A'TL). The de-activated user ID will not be automatically reslored even if the user 1D holder is subsequently placed back on the A TL. Jnall-cases,pfde-activation, an application for re-activation of User ID is required to be “Sent to Deputy/Assistant Collector (Registration) a check be made on the importer profile in the WeBOC and will require a personal appearance. ‘the DCIAC who may get MS and other cnecks as per his satisfacti for initial issuance, M/S PRAL will conduct an auto check on weekly ERs online Active Taxpayer List for this purpose n-which-may-extend to complete re-check of documents ag required basis by co-relating NTNs of WeBOC User ID hokiers with F 14. LOSS OF USER ID/PASSWORD: In case an 'ched on email address given in the NTN, by Deputy/Assistant required” at the time of applicant reports loss of user-ID and for Password, the same shall be dispai Collector (Registration), after perusing the original documents # presence. in case of applicanis pertaining to upcountry, along with original documents required at the time of registration and recording perso Personal appearance of the applicanis registration, shall be recorded by authorized officer in the Collectorate of relevant jurisdiction.However, in case applicant applies for change in email address mentioned in his Taxpayer Registration Certificate/NTN, in addition to resending of user-ID/password, the applicant shall apply to concerned RTO for the same, and changed email address successfully fed against NTN, shall be communicated to Deputy/Assistant Collector (Registration) by the applicant who shall synchronize the updated data by using “Synchronization Trader Details” module, On being satisfied that email address has been chenged by the FBR/RTO on request of thie applicent, he shall subsequently resend the WeBOC User ID's password from his ID through the WeBOC System to the applicant's newly fed email address 15. There is no provi USER ID. No waiver is to be (i) Personal appearance (ii) Original taxpayer registration certificate with endorsement of Sales Tax (or NTN STRN) Only in cases of emergency, by Additional Collector Incharge, a single use User ID may be issued provided a written personal Guarantee by an authorized office holder of the Chamber of Commerce and Industry or the and on specific written permission with reasons to be recorded Karachi Customs Agents Group is placed on record. 16. The Registration Section shall retain hard copies of the mandatory documents suby ited “alongwith the Applicant Form of each user-ID in safe custody. Appraising Ollicer (Registration) shall be responsible for safe keeping of record in Registration Section. 1 The-Cottector MCC PaCCS may suspend any User ID at anytime that it is deemed te and/or exchequer, on his own discretion or on the necessary to do so in the interest of the s jon, recommendation of any Collector of Customs/ Director of Intelligence & Investig: 18. Incase an applicant appties for cancellation of his User 1D in writing after recording f documents for registration, the request along with Ml be forwarded to Audit personal appearance along with essen anual record maintained in Registration Section of MCC PaCCS shal Section, MCC PaCCS . On completion of audit within fifeen(15) days, the Deputy/Assistant19. This issues with the approval of the Board vide etter C.No. 1(1) PS(MC)2011/112444-R dated August 17, 2012. (Amer Ahmad) Collector Distribution: }° SA to Chairman, Federal Board of Revenue, Islamabad! 2. The Member (Customs), Federal Board of Rew enue, Islainabad, 3 The Chief Collectors of Customs (South) & orth), Custom House, Karachi/Islamabad 4 The Collector of Customs MCC Lahore / Faisalabroy/ Multar/ Rawalpindi/ Sambrial/ Peshawer/ Quetta/Gawadar/Hyderabad/Port Qasimn/Prevenitive/Appraisement/Exports 3. Federation of Chambers of Commerce & Industry, Karachi. GuiThe Keraghi Customs. Agent Association, Custer: House, Karachi, 7.Annex-Il Poem. DESPATCH REGISTER To Deputy/Assistant Collector (Registration), MCC PaCCs, Custom House Karachi. From: Subject: Verification & Personal Appearance for UNIQUE USER ID (Rule 426) dated Itis certified that: In pursuance of Standing Order No Mr/Ms , 810, . NIC No, NIN. : appeared in person on dt before meas Owner/ partner /Authorized person/ “other and was photographed for record and the documents presented have been scanned and ‘e-mailed to you. 2. The mandatory documents require! for registration in WeBOC have been seen in original and attested on behalf of the Collectorate to be a true copy of the originals shown to me, These are being sent by courier/registered post to you for necessary action Deputy/Assistant Collector, McCRECISI RATION ORM: eS = ea : UserType > Soo 2 genten 2 SEES rite ae ete ae eae ae oo Seer en eat aS SS ‘Account Number I Se a mncoe eco] Hee ee ae ena Soon Tey —— User Sub Type mocest Tate) |: |b Govt Deporiments asain espe am wanna: a Sar aan Bat 1 Copies of CNIC'S of Partners | 1 Copies of 1 Copies f CNIC'S ‘Copies of CHIC's of | 5 Gaps of cE S aT [i 2. Copy LNT duly vetobte 7 Cepy BINT uly toxin wir for 909 om Copy of STR ely wo trom sored geek 3. Copy of STRN duly weiaie rn 4 ee 906 5 Copy af Carient Ateay Bit VeaPasspor of sr to. 0 Hosd ol Embassy Copy of HTH uy Copy ef Tost Deca Cony of NIH duly evitae torn rane gow Be Cony of STR duly Undershing 2 por oper et 15:100/ “oie! ose and Password wil ema To YOu Oh OVE EAT TIEN WEBCT Pluase subd registiain fons alsa wth documents at e-Fiing section 8” Foor Custom House Korechi