Leigh William Malloy

2-141 John Street London, Ontario N6A 1N7

Tel: (519) 870-7330 E-Mail: l_malloy@fanshaweonline.ca

Education
Fanshawe College, London, ON
Business Accounting

2013-2015

Year one, Civil Engineering Technologies

2005-2006

Year one, General Arts and Sciences

2004-2005

Employment Experience
Nova Craft Canoe, London, ON
2014- Present
Canoe and Kayak Sales Specialist
Specialist in canoe and kayak, working as sales representative in-store.
Facilitating canoe and kayak rentals and outdoor workshops.
Travel province-wide to represent Nova Craft Canoe at MEC Paddlefest events.
Highmark Well Servicing, Drayton Valley, AB
2012
Oil Rig Floor Hand
Serviced well sites in Alberta and BC, but primarily in the Wabasca.
Drove one tonne crew truck pulling 32 loaded trailer.
Operated equipment such as dual winch line, hand tools (combination wrenches 1 to 2 3/8, pipe
wrenches 24 or 36, sledge hammer, etc), elevators, service rig and pump truck.
Operated hydraulic power tongs and elevators; moving joints/rods.
Maintained company vehicles and oil rig.
PHB Media, London, ON
2011
Customer Service Representative (CSR) / Refund Manager
Provided technical support to clients.
Handled live chat for all inquiries and responded to client e-mails.
Improved web-based systems and customer service protocol.
National Home Services, London, ON
2010-2011
Sales Representative / Trainer / Team Leader

Retail sales in highly competitive market for hot water heater rentals in Southwestern Ontario.

Responsible for training new team members, and motivating and mentoring all team members
when sales decreased.

Responsible for leading morning meetings ranging from proper sales techniques and body
language, to guidance on proper professional attire. Also picking areas to deploy teams, assigning
logistical plans, and daily debriefing.

Leigh William Malloy

2-141 John Street London, Ontario N6A 1N7
Tel: (519) 870-7330 E-Mail: l_malloy@fanshaweonline.ca
TeleTech, London, ON
2008-2010
Technical Support Representative/ Wholesale Service Representative

Technical support for leading communications company, taking inbound calls from DSL internet
customers regarding service interruptions, order issues, networking setup, e-mail configuration, and
general information requests.

Wholesale Service Request representative for FairPoint Communications. Managed several

corporate accounts that involve daily contact with several clients within each company regarding order
status, clarifications on order entry and project management. Train other representatives on different
aspects of orders as well as collaborate with engineers and technicians to resolve system and
equipment related issues.

Social committee for planning outside of work events to promote team unity and an active
living. Events including ball hockey tournaments, soccer games, holiday events and more.
Duo Building Ltd., London, ON
2001-Present
Lead Carpenters Assistant

Assisted lead carpenters with the preparation of sites from the beginning of projects and the final
details close to project completion.

Worked directly with customers to resolve issues with service and products.
Managed trades and other labor in the absence of lead carpenters.
Handled a variety of tasks including framing, drywall, painting, trimming, installation of hardware and
cabinets, flooring, roofing, decking, fencing, and other jobs.
Aliquam dapibus.

Computer Skills
Working knowledge of Excel, Word, Outlook, Simply Accounting, QuickBooks, PowerPoint, Windows OS, Mac OS, Linux OS, Computer
Networking, Computer Interfacing, Computer Engineering, all web browsers

Community Outreach/ Volunteering

Easter Seals Drop Zone (Windsor, ON): volunteer
2014, 2015
Unity Project homeless shelter: special events volunteer
2009-Present
Mens Mission: canteen and crash bed supervision
2010-2012
Cooking for Community Breakfast Program
2006-Present
Youth Group Leader and Sunday School Teacher
2003-2008

Leigh William Malloy

2-141 John Street London, Ontario N6A 1N7
Tel: (519) 870-7330 E-Mail: l_malloy@fanshaweonline.ca
International Summer Camp Leader with CISV in Norway
2007
Habitat for Humanity : New Orleans, Louisiana
2006
Assistant Director of St. James Vacational Bible School
2005