Organization Study At: Executive Summary

Organization study at
EXECUTIVE SUMMARY
“Wealth, place & power are no measure of sources. The only true measure is the ratio between
what we might have been & what we have become”. In this regard people should upgrade their
knowledge & keep in pace with changing technology & market condition to reach their desired
goal. As new opportunities are opening up in the field of infrastructure, industry & allied sector all
over the world. The desired goal can achieve only when both theory and practical go together hand
in hand.
An internship study is such an attempt to understand or link the theoretical concept with
that of practical applicability in an organisation.
The internship training was carried out at “vrl logistics limited” with a aim to know
the working of each and every department of the organisation & with respect to various functions
like planning, organising, & controlling. It is also to do research to get insight into the problem & to
give suggestion.
1 Don Bosco Institute of Bio Sciences and Management Studies

INDUSTRY PROFILE
OVERVIEW OF TRANSPORT INDUSTRY:
In today’s world, whether business is big or small,

domestic or global, the value of game clearly immense. Business today is focusing in how it
deliver goods and services to global markets in a timely or reliable manner. With the changing
economic scenario, factors such as globalization of markets, international economic integration,
and removal of barriers to business and trade and increased competition have enhanced the need
of transportation. It is one of the most important infrastructure requirements, which is essential
for the expansion of opportunities and plays an important role in making or breaking the
competitive positioning.
Transports volumes in India remains much less than

those in the developed countries. India has still to go a long way in strengthening its
transportation network. The countries transportation networks suffers from several inadequacies
and, in particular it has little resilience to deal with unforeseen demands.
Transportation like all industries is largely influenced

by information and communication technologies with the focus being on knowledge of customer
needs and value added services. Road and Indian railways are providing surface transportation
facility (primarily for carrying low value bulk commodity, mostly for the government sector).
Cargo road transport is entirely in the hands of the private sector. An estimated 1.2 million trucks
(9 tons capacity) crisscross the country covering more than 80000 kilometers of roads.
In India Road transportation is preferred for cargo movement, where flexibility of routing
assumes important. It facilitates door-to-door delivery, overcoming unnecessary delays, which
normally take place in other modes of transportation.

The industrial railway network, first introduced in 1853, has since expanded rapidly to become
the principal mode of transport for the movement of goods and peoples in India. In recent years
there also been a massive increase in the population of motorized vehicles in India, which has yet
to be accommodated by the country’s overburdened road network. Meanwhile, a situation of
limited capacity coupled with high demand in India’s major ports has resulted in port congestion,
highlighting the need for major redevelopment and investment.
CHARACTERISTICS OF MARKET:
India’s railways carry daily an average of twelve million

passengers and over a million tones of freight traffic on a network spread over 62,725 km,
covering 7,068 stations. It operates on three gauges i.e. broad gauge (1676 mm), meter gauge
(1000mm), and narrow gauge (762 and 610mm). Although broad gauge forms only 64.5% of the
route, it generated 96% of freight output and 89.6% of the passenger output during 2007-08.
In the same year, total passenger traffic was 4,018 million. 19.5%
(12,306 Km) of the total network and 30% of the broad gauge network is electrified. The
railways are the largest employer in the country, with over 1.6 million employees. Operating
revenue in 2007-08 was approximately 3.7 billion.
The 6000 km long Indian coastline has eleven major ports

(managed by the port trust of India under central government jurisdiction) & 163 intermediate
ports (under the jurisdiction of their respective state governments) however, as regards capacity,
productivity and efficiency Indian ports do not compare well with some of the international
ports.
In 2007-08, the total cargo handled at major Indian ports was
251.39 million tones, and growing demand has meant that the average ship turn around time at
these ports is increasing. dry & liquid bulk account for around 80% of the port traffic in volume,
while general cargo constitute the remaining traffic.

India’s road network of almost 3 million km is one of the largest
in the world. With the staggering increase in the motor vehicle population in recent years, the
Indian government recognised the urgent need to develop adequate road networks across the
country, and has introduced a series of far-reaching measures investment in the network.
COMPANY PROFILE
HISTORY AND EVOLUTION OF VRL:
The Flagship Company VRL was started during 1976,

by Mr. Vijay Sankeshwar in Gadag, a small town in North Karnataka with a single truck and

a vision that was way ahead of its time. VRL soon expanded its service to Bangalore, Hubli
and Belgaum. From this humble beginning VRL has grown into a nationally renowned
logistics and transport company which is currently the largest fleet owner in India with a fleet
of over 2800 trucks, light commercial vehicles and a huge fleet of buses. The fleet was
documented in the Limca Book of Records when the count reached 1825.
Over the years VRL has pioneered in providing a safe

and reliable delivery network in the field of parcel service. It has spread its operations to
Courier Service, Express Cargo & Aviation to meet the growing demand of the burgeoning
customer base.
With the largest network in India, the VRL parcel service is indispensable for large number
of corporate houses. This network spans the length and breadth of the country and is
supported by large number of transhipment hubs, branches, franchisees and our valuable
customers. VRL is now expanding its service to reach even the remote locations of the
Country.
VRL Company was initially in the transportation of goods and services, subsequently it
concerned the business of courier service in the year 1996. It acquired passenger buses.
Initially vijayanand travels operating in the state of Karnataka. Over a period of time with
the growth of this business, VRL operating buses between destination in Karnataka,
tamilnadu and Maharashtra.

Maruthi parcel carriers was started as a proprietry concerned by Mrs.Vani Sankeshwar wife
of Mr.Anand Sankeshwar in August 2001 and then Shiva road lines was started in the year
2003 as a separate division by the company. Shiva road lines provide service only in the
state of Karnataka covering six cities. Shiva road lines have 7 dedicated branches. It
provided door to door service routing in through out transshipment hubs. It carries goods
weighting more than two tones. The company is also in the business of express cargo
service.
This company recently diversified in the field of wind power business in September 2004
and air charter business in 2007. Recently, they have purchased premier Aircraft for the
company’s special purpose.
CHANGE IN REGISTERED OFFICE:
The company registered office was shifted from Tuluja Bhavani’rajiban peth, Hubli to
RS NO 351\1, NH-4, Bangalore road, varur, hubli, 581207, Karnataka, India.
The company revolutionized the Indian market by introducing the services through
• Vijayanand Travels.
• Vijaya Karnataka.
• Vijaya Times.
• Vijayanand courier.

VRL are one among the largest road transport operators in Karnataka. It is having the total
turnover worth of Rs 600 crore. Its road transport and courier services accounting for a
turnover of Rs 400 crore, media division accounts for a turnover of close to Rs 200 crore.
VRL currently runs a 1600-strong fleet across India. Apart from this, the group under
Vijayananda Printers Ltd runs publications in Kannada and English, mainly catering to
the regional market.
The company got itself a new corporate identity and value statement
(Or punch line of the company): “SYMBOL OF SERVICE”.
PROMOTERS BACKGROUND:
The two main promoters of VRL are:
1. MR.VIJAY SANKESHWAR
2. MR.ANAND SANKESHWAR.

Mr. Vijay sankeshwar is the proprietor for Vijayanand ROAD lines (VRL) having a fleet of more
than 700 trucks. He became a member of BJP Dharwad district unit in 1993 and held various
positions at district and state level. He was elected to the 11th Lok Sabha in 1996 .His success in
the transport business spurred him to go into media business and he went on to launch “Vijaya
Karnataka”(Kannada daily) and “Vijay Times” (English daily). In the year May 2003 he quit
BJP Party to float Kannada naadu party. And MR.VIJAY SANKESHWAR has received various
awards including the industry and the seven years of experience in the media industry.
MR.VIJAY SANKESHWAR.
2. MR.ANAND SANKESHWAR:
MR. ANAND SANKESHWAR he is the managing

director of VRL, he is one of the promoters of this company. He holds a bachelors degree in
commerce from KARNATAKA UNIVERCITY, Dharwad.
He has over all experience of 15 years in the transport industry including 7 years of experience in
the media industry. He has also been awarded the “youth icon award “ in the year 2004 by
annual business communication of India and marketing professional in the year by the indira
group of companies. He heads the department of VRL and he is actively involved in the day to
day affairs of the company.

MR.ANAND SANKESHWAR.
STATUS OF ISO CERTIFICATIONS:
SL.NO INDUSTRY ISO Consultancy for
1 VRL Logistics Ltd. 9001 & 14001
2 Vijaya Karnataka. 9001
3 Vijayanand Travels Ltd. 9001
4 Vijaya Times. 9001
VIJAYANANDA TRAVELS AT BANGALORE:

The VRL started its travels branch office at the Bangalore in the year 1976. During its inspection
VIJAYANANDA TRAVELS had only 10 buses but now due to the competitive advantage it had
able to increase its number of buses to 199. It is also having 170 booking centers in Bangalore
city. Right now vijayananda travels is having different varieties (coaches) of buses in its product
profile to satisfy customers expectations.
The Vijayanand Travel having its branch offices in the following places
No.4 PMK Road,
Main head office Chamrajpet,
Bangalore 560009.
Branch office(1) Gandhi Nagar(A),Bangalore.
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Branch office(2) Gandhi Nagar(B), Bangalore.
Branch office(3) Vasanta nagar, Bangalore

Branch office(6) #31,Opposite girias TV shop, Brigade,
Karnataka.
Majestic
Bangalore
Branch office(4) Ashok nagar, Bangalore

Karnataka
Karnataka.
Branch office(5) Near RV clge, Ashok nagar,
Bangalore 560056
karnataka

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BOARD OF DIRECTORS OF VIJAYANANDA TRAVELS:
MR. VIJAY SANKESHWAR Chairman of Vijayananda travels and
Managing director business.
MR.ANAND SANKESHWAR Managing director,
Vijayanand travels
MR.R.P.RAICHUR Executive director service,
Vijayananda travels.

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MR.SUDHIR GHATE Independent director
Business,
Vijayanand travels.
MR.C.KARUNAKARA SHETTY Independent director
Business,
Vijayanand travels.
MR.MALLESH BUDIHAL Independent director
Business,
Vijayanand travels.
MR.R.S.SAGAR Independent director
Business,
Vijayanand travels.
MR.SURESH ANGADA Independent director
Business,
Vijayanand travels.

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MR.H.K.VEERABADHRAPPA Independent director
Business,
Vijayanand travels.
BUS OPERATION:
The company operates its travel based upon following two segments. They are
• Fixed bus operations.
• Casual bus operations.
 FIXED BUS OPERATION:
Under fixed bus operations the company makes its operations without any alterations i.e., buses
are operate as per pre determined schedules at fixed routes, but are changed only when there is
no demand for buses in these routes or uncertain things that may occur as usual course of
business.
 CASUAL BUS OPERATIONS
Under casual bus operations the company gives buses for rent to satisfying customer’s needs like
marriage functions, trips & other occasions

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TICKET FORMATS MAINTAINED BY VIJAYANAND TRAVELS:
The company is maintaining three formats of tickets. They are
• Company’s copy.
• Customers copy.
• Accounts copy.
1. COMPANYS COPY:
This copy is maintained by company itself for its future reference to find the answers for who,
when, where traveled in their buses.
2. CUSTOMERS COPY:
This copy is given to the customer as & when he books ticket. This ticket is meant for customer
own reference.

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3. ACCOUNTS COPY:
This copy will be maintained by accounts department for its accounting calculation purpose.
PRODUCT PROFILE
The product profile of VIJAYANANDA TRAVELS is classified into following groups.
BASED UPON THE SEATING CAPACITY:
BUSES TYPES CAPACITY
2+2 39
2+1 28
2+3 49
2+2 VOLVO 45
2+2 SLEEPER 30
BASED UPON VARIETIES OF COACH:
• Luxury coach Buses,
• Semi luxury coach Buses,

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• Executive coach Buses,
• General coach Buses,
• A/c coach Buses,
• Non -A/c coach Buses.

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COMPETITORS:
The Vijayananda Travels is facing stiff competition from following players
• KSRTC (competitor for throughout Karnataka state)

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• Sharma travels (competitor for throughout Maharashtra state)
• Diwakar travels (competitor for only Davanagere route)
• KPN travels (competitor for only Maharashtra state)
• Seagate travels (competitor for all routes)
• Blue line travels (competitor for all routes)
ORGANISATION STRUCTURE:
CHAIRMAN
MANAGING
DIRECTOR

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GM (MIS) GM
GM (HRM) GM (FINANCE) GM (IT)
(MARKETING)
ASSISTAN
ASSISTANT
ASSISTANT T
ASSISTANT
ROADLINES TRAVELS COURIER MPC
FUNCTIONAL DEPARTMENTS
DEPARTMENTATION AT VIJAYANAND TRAVELS:
Departmentation is the process of grouping the various activities into separate units of
department. A department is the district section of the business establishment concern with a
particular group business activity of like nature. In business units department is necessary for sub
dividing the activities and easy reference.

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Departmentation in vijayanand travels is done on the basis of functions i.e. grouping of the
activities into major functional departments. Company is having different departments in each
branches depending on function of those branches. There are five departments in Bangalore
branch.
These departments are:-
1. Human resource department
2. MIS department
3. Marketing department
4. Finance department
5. Information technology department.
HUMAN RESOURSE DEPARTMENT
The principal component of an organisation is its human resources or its people at work.
Human resources have been defined from the view point of the organization “it is the sum of
total of all the knowledge, skills, inherent& creative abilities, talents aptitudes & the
knowledge acquired of its employees.

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Therefore human resource is having at most importance in an organisation as most of the
problems in organizational settings are more human and social in nature rather than being
physical, technical, or economical.
Thus human resources are the most valuable & unique assets of an organization. The
successful mgt. of organisation human resources is an exciting dynamic &challenging task
especially at a time when the world has become a global village & economics are in a state
of flux. The scarcity of talented resources & the growing expectations of modern day worker
have further increased the complexity of human resource function.
Even though specific human resource functions/activities are the responsibility of the human
resources department. The actual management of human resources is responsibility of all the
managers in an organisation. It is therefore necessary for all manager to understand & give
due importance to the different human resources policies and activities in organisation.
Human resource department deals with human relations & legal activities. It is the people
who make organization”success or allow is to be HRM management in the life and wealth of
organisation”.
OBJECTIVES:
• To ensure competent & willing work force of organisation.
• To maintain good relationship between the employees & the employers.
• To maintain good industrial relation.
• To assist employees in attaining their personal goals so as the organisational goal
• Enhance the individual contribution to the organisation.

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• To select right position for right person & number of employees
• To help individual growth.
EMPLOYEE STRENGTH
People are the main resources of all productive efforts in every organization. It is assumed and
accepted that human resources are the main component of an organization and the success &
failure of the organization depends on how effectively they are managed. Acquiring, terminating,
developing and properly using the human resources in the organization is essential for
accomplishing the organizational activities.
Currently the total number of permanent employees in vijayananda travels Particularly in

Bangalore division is 270
As vijayananda travels has to work for the whole day, shift system is maintained. The employees
work in three shifts. The shifts and their timings are
1. Shift from 6.00 a.m. to 2.00 p.m.
2. shift from 2.00 p.m. to 10.00p.m
3. shift from10.00p.m to 6.00 am
MANPOWER PLANNING AT VIJAYANAND TRAVELS
The HOD of HR is required to fill the prescribed manpower requirement form and submit it with
the detailed job profile for the particular post. The HOD shall forward the same for the approval
of the managing director before handling the further processing.
MANPOWER RESOURCES FOR VIJAYANAND TRAVELS
The major sources for manpower, for vijayanand travels includes

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1. Extract from data bank.
2. Release of advertisements in leading newspapers.
3. Campus selection.
4. Employee referrals.
SELECTION PROCESS AT VIJAYANAND TRAVELS:
1. FRESHER:
Fresher are required to take up a written test before actual interview. The Interview panel
interviews the short listed candidates.
2. Candidates with experience:
The members in experienced candidates panel is short listed and then called for final interview.

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3. Senior level members:
In the case of engineers and for senior’s position in the company the Interview panel shall consist
of MD/GM along with other members. Weighted average of the scores is taken and the candidate
is selected.
4. RECRUITEMENT:
Recruitement has a direct appointment at VRL. It is done on the basis of CMD’S discrepancies.
PERFORMANCE APPRISAL:
Performance appraisal is done periodically by promoting and transferring employees on the basis
of their experiences.
ATTENDENCE:
Attendance is recorded in registers and maintained to check the regularity of employees.
TRADE UNION:
There is no trade union existing at vijayanand travels.

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COMPENSATION:
On the basis of CMD”S (chairman-cum-managing director) discrepancies the compensations are

determined.
PF, ESI:
12.33% of employee’s salaries are paid towards PF and gratuity. ESI is included as medical
reimbursement facility.
FRINGE BENEFITS:
There are no extra fringe benefits paid to their employees at vijayanand travels.
TRAINING FACILITIES AT VIJAYANAND TRAVELS.
In rapidly changing society, employee training and development is not only an
activity but it is desired. Training helps the peoples to improve their skills and
knowledge to cope with the requirements.
Vijayanand travels believe in continuous orientation of members to create

atmosphere that is for the fulfillment of specified objectives.
ON THE JOB TRINING METHOD:

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It is on the job training provided by the supervisors at Vijayanand travels. There is no extra
programme conducted to impart skills, but the employees are assigned to task as soon as they
appointed to their positions.
LEAVE:
Leave is calculated as sick leave and casual leave. Leaves are not encashed but they are
forwarded to next year working days.
MIS DEPARTMENT
Vijayanand travels have well equipped information system, which serves the
information needs of the company. Local area network (LAN) connects the computers. The
operating system used is windows 2000, and various applications used are,
• Customer Relationship Management(CRM)
• Enterprise Resource Planning(ERP)
• MS-OFFICE
• SAP
The skill required to operate the applications varies depending upon the functions for
which application is used. This department provides required information for all the departments
as and when demands. The efficiency of whole organisation is solely depends on, how well its
information resources are maintained.

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ORGANISATION STRUCTURE OF MIS DEPARTMENT:
GM (MIS)
ASSISTANT
CLERK
EMPLOYEES
MARKETING DEPARTMENT
As markets change, so does marketing. Marketing is no longer a company department charged

with a limited number of tasks. managing advertising sending out direct mail, finding sales leads
providing customer service. marketing must does a company wide understand. It must drive the
company vision mission and strategic planning.
Marketing is about deciding who the company wants as its customers, which leads to satisfy
what products & services to offer what price to set, what communications to send a receive what
channels of distribution to use & what partnership to develop.
Marketing deals with the whole process of entering markets, establishing

profitable Position and building loyal customer relationship. This can happen only if all
departmental work together, engineering designs the right product finance furnishes the required

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funds purchasing buys quality material, production makes quality products on time & accounting
measures the profitability of different customers, product & areas.
Marketing is a comprehensive and it includes all resources, and a set of

activities necessary to direct and facilitate the flow of goods & services, from producer to
consumer in the process of distribution. Marketing encompasses all activities of exchange made
by producer & middlemen in relation to trade for the purpose of satisfying customer demand.
Presently the Vijayanand travels are vested with the responsibility of

marketing its products under the corporate brand name of “VRL”.
OBJECTIVES
• To increase the market share of “VRL”.
• To be responsive to the consumers & channel members, so as to be competitive in
the market
• To streamline the marketing opportunities.
AGENTS STRENGTH:
This VIJAYANANDA TRAVELS is having more than 1700 agents in and around the
Bangalore. The agents run business based on commission basis. The company’s standard
commission is 10% on the total amount of the Passenger Tickets and 20% on the total amount of

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languages booked by the agents. The agent must have a fixed deposit or bank guarantee for Rs
50,000/-, and the business done by him much suit the requirements of Vijayananda travels to
serve its customers.
Marketing department of vijayanand travels are classified as 2 different sections like,
1. Luggage section
2. Travels section.
LUGGAGE SECTION:
STRUCTURE OF LUGGAGE SECTION VIJAYANANA TRAVELS IS LOOKS LIKE THIS:-

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G.M
LUGGAGE
MANAGER
LUGGAGE
IN CHARGER
BOOKING
CLERKS
The marketing manager executes this department. Under his control 10 booking
clerks are working. They are working towards meeting the customer satisfaction needs, by
providing speedy and safe delivery of cargos like documents, packages, samples, Exhibition
material etc.
The company transports goods -and services, either through paid basis or to
pay basis. (Paid basis refers to the process where in customer has to pay the transportation
charges in advance before delivering the goods. To-pay basis refers to the process where in the
customer pays transportation charges after goods delivered.)
STRUCTURE OF CHARGES:

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The vijayanand travels will charges different prices for its services depending upon the size of
the goods transformed. They will charge Rs 20, if the documents are below the minimum
standards weights prescribed by the company. These charges will vary if documents exceed
minimum size.
For parcel boxes they will charge Rs. 2 per kg. This rate is fixed even though the size of order is
small or big.
THE OBJECTIVES OF LUGGAGE SECTION:
• Delivering the goods within scheduled period by increasing the speed of
distribution.
• Providing services all over the country.
• Security and reliability in service.
• Providing value added services to the customers.
• Customer care.
TRAVELS SECTION:

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TICKET BOOKING
Structure of travel section in vijayanand travels resemble as follows.
CUSTOMER CARE
ACCOUNT
SECTION
CONTRACTORY
BOOKING
PARCEL
BOOKING
TRAVELS

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The general manager of travels heads this department. And this general manager having the
following responbilities. They are as follows.
1. He has to inform the head office regarding all the activities pertaining to travels
department in Bangalore division.
2. He is responsible to solve the consumer grievances and conflicts immediately as and

when they occurred.
3. Before taking any decision regarding company matters he has to consult head office.
If any loss occurred because of his negligence, he has to bear those losses
from his pocket.
The vijayanand travels is developing effective use of information technology. Right from the
pick up point, the precise status of the consignment needs are monitoring at every stage of its
distribution channel.
STRUCTURE OF CHARGES:
Rs 1800/-per day is charged if the total distance is traveled is within 100 kms. If the travelled
distance is more than 100kms, then charge will be calculated as per km.
PROMOTIONAL ACTIVITIES:
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The budget for the promotional activities by vijayanand travels is set on the basis of “objective &
task method”. Such budget is more advantageous as it well planned on the basis of objectives to
be achieved, and the tasks involved there in.
The promotional activities undertaken by vijayanand travels includes,
1. Vijayanand travels issues, shirts, caps & Bags with the brand name of “VRL” to
school students and general public.
2. Vijayanand travels has issued time tables to students with the brand name of
“VRL”.
3. vijayanand travels encouraged informative wall paintings with the brand name of
“VRL”
DISTRIBUTION CHANNEL:
The distribution channel of vijayanand travels is very simple. It includes only

the agents, who bridge the gap between vijayanand travels & its consumers. These are selected
on the basis of their location in the city or town where company operating its business . The
agent must have a fixed deposit or bank guarantee for Rs 50000/-& the business done by him
much suit the requirements of Vijayanand travels to serve the ultimate customers.
INFORMATION TECHNOLOGY DEPARTMENT:

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The information technology division of VRL is located in Varur. This division oversees the
information technology of the VRL, including the computerizing of their branches, hubs and
officers.
The computerization of the hubs has facilitated mailing of delivery reports and quick flow
of information between different offices, delivery offices, and the transphirent hubs of the
company this enables effective coordination and tracking of the consignment.
The information technology department prepares software which are hardware related such
office automation-related, courier tracking and accounting software.
Global positioning system (“GPS”)-VRL developed their own GPS based tracking device which
VRL installed in selected devices. In addition to keep track of the movement of the vehicles , the
GPS system also tracks the time spent by the vehicles when not in motion, the location it has
stopped in addition to traveling pre assigned route to be followed by the vehicle.
This discourages their drivers from not complying with the instructions given to them regarding
the route and time sheets that they are required to comply with.
Most of the software requirements are met in-house and in the event that any activity is
outsourced by the company. The source code is retained by the company to ensure that it can be
used at the later stage as per the requirements of the company.

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IMPORTANT DEVELOPMENTS OF INFORMATION TECHNOLOGY DIVISION
ARE:
1 .Vehicle maintenance tracker- This application schedules the maintenance of the entire fleet
and generates reminders helps in avoiding the premature failure and the excees consumption of
parts.
2. Vehicle traffic application:-This application controls the entire movement of the vehicles and
keep tracks the driver’s performance in terms of the fuel average and distance traveled. This also
tracks the advance amount paid to the drivers and the diesel vouchers issued for an route
fuelling. This application online and ensure access to this data from any part of the world.
3. Consignment delivery application:-This application is used in delivery branches to raise

online cash receipts and track the consignment. This application also maintaince a record of the
stock in our company’s godown and it is used to answer queries from the customer regarding the
arrival of consignments. The records of tracks and delivery particulars are updated every 24
hours.
4. Hub applications: This application receives the consignment from other hubs and booking
branches and dispatch them to the final destination and some time reroute to other hubs.
5. Online bus ticket booking system:-This application hosted online on their web server and
agents and passengers log on to this application for booking passenger tickets.
6. Remote access to networked computers:-: This application enables their company to take
remote access of any computer system linked to the networks. This facility is used for
monitoring the operations of their employees and also for conducting training sessions for the
employees in remote locations
FINANCE DEPARTMENT:

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“Finance is to business is as blood is to human” Finance is defined as fund
where as business is defined as an activity controlled with planning raising controlling &
administering of fund used in the business.
In business undertaking or an educational institution or in a hospital or in

an art society or elsewhere management of funds is the primary concern of financial
management.
The modern thinking in financial management today is that financial

manager does not perform the role of score keeper of financial data & information & arranging
funds whenever directed to do so. Rather they occupy key position in top mgt. And play a
dynamic role in solving complex management accords a far greater importance to management
decision making and policy.
Due to liberalization privatization & globalization the subject of financial

management has been changing at a rapid & pace & it has acquired a critical significance now a
days.
The basic requirements for an organisation for its survival & existence are fund
or finance. Financial management is concerned with the managerial decisions that results in
acquisition & financing long term & short term funds. It deals with the acquisition of specific
assets the selection of specific liability as well as size & growth of enterprises.
Finance department is concerned with the essential finance activity for organisation to carry out
activities in effective way. This helps the organisation to achieve soundness in working &
dealing with others is required from the beginning of organisation & further for successive
stages.
OBJECTIVES:
A. Maintenance of liquid assets.

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B. Profit maximization
1. Increase in revenue
2. Controlling costs
3. Minimizing risks.
C. Wealth maximization
The functions of finance department in Vijayanand Travels is been grouped
Under following heads such as,
1. Maintaining of cost accounts.
2. Planning of funds.
3. Recording of the transactions.
4. Preparing of financial statement.
5. Evaluation of financial performance.
6. Arranging for internal as well as external audit.
The general manager of finance heads this department. Under his control there are 12
employees’ who handled entire financial transactions in Bangalore division. They will maintain
records to pertaining to Bangalore division only. Preparation of final statements of whole
company is done by the head office, which is situated in Hubli.

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BALANCE SHEET OF THE COMPANY VIJAYANAND TRAVELS:
Balance sheet of the company vijayanand travels in the year ended 2008
PARTICULARS Six months Year ended

ended march 31st
September 2008
30 2008
1 FIXED ASSETS
Gross block 59767.39 55988.83
Less:depriciation 10595.21 8852.55
Net block 449172.18 47136.28
Less: revaluation reserve _ _
Net block after 49172.18 47136.28

adjustment for
reveluation reserve
Capital WIP 1857.60
NET FIXED ASSETS 51029.78 48425.60
2 INVESTMENTS 11.11 7.87
3 CURRENT ASSETS
LOAN & ADVANCES
inventoty 999.50 960.29
Sundry debtors 4033.21 2371.32
Cash and bank balances 2415.65 1515.85
Loans and advances 3578.91 3829.98

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TOTAL 11027.27 8677.44
4 LESS:LIABILITIES
AND PROVISION
Secured loans 42237.33 39042.20
Unsecured loans _ _
Current liabilities 3106.56 2802.67
provisions 321.46 280.43
Deferred tax 5985.82 5500.55

liability(net)
TOTAL 51651.17 47625.85
5 NET 10416.99 9485.06

WORTH(1+2+3+4)
Net worth represented

by:
6 Equity share capital 7070.00 7000.00
7 Share application money _ 700.00
8 Reserves and surplus
General reserve 1150.00 1150.00
Share premium 630.00
Profit and loss account 1566.99 635.06
TOTAL 3346.99 1785.06

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Less reveluation reserve _ _
Reserve(net of 3346.99 1785.06

reveluation
reserves)
9 Net worth(6+7+8) 10416.99 9485.06

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SUMMARY OF PROFIT AND LOSS ACCOUNT OF THE VRL COMPANY
PARTICULARS Six months Year ended

ended march 31st 2008
September 30
2008
1 Income
Operating income 26919.23 43943.80
Other income 279.61 349.62
Total income 27198.84 44293.42
2 Expenditure
Operating 17372.97 32538.37

expenditures
Administration 620.26 1321.80

expenditures
Employee costs 3048.72 4733.64
Financial expense 2699.98 2174.64
depreciation 2046.46 2436.08
Total expenditure 25758.39 43204.53
3 Profit before extra 1440.45 1088.89

ordinary items and
tax
Provision for
taxation
current tax 163.20 1432.93

(including MAT)

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Deferred tax 485.27 4178.48
Fringe benefit tax 23.25 40.42
4 Net profit before 931.93 3130.01

extra ordinary items
Profit on sale of _ 11649.64

shares
Net profit after extra 931.93 8519.63

ordinary items as
estated
5 Surplus(deficit) 635.06 545.93

brought forward
from earlier year
6 Profit available for 1566.99 9065.56

appropriation
Interim dividend and _ 2280.50

tax thereon
Transfer of general _ 1150.00

reserve
Utilized for bonus 5000.00

issue
Balance carried 1566.49 635.06

forward as restated
SWOT ANALYSIS:
After the keen observation over the organizations and the various departments of Vijayanand
travels the following strengths, weakness, opportunities & threats are found.

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STRENGTHS:
The various strengths that made the company to increase the market share are
as follows.
1. The company is having the very good brand image in customers mind.
2. It is maintaining very good service in the form of providing adequate bus facility
with pre determined time schedules.
3. The company is having a very Effective internal management system.
4. Employees, as well as customer’s suggestions are considered with special care, this
made the company to get loyal customers as well as employees.
5. It is having the more network branches compared to the other competitors.
6. It is having the more pick-up points compared to the other competitors.
7. It maintains competitive pricing. Because of this advantage it is charging 10% less
than the charges of KSRTC. This made the increase in consumer awareness
regarding services of the company.
WEAKNESS:
From the analysis of performance of Vijayanand travels we found following weakness:
1. DELAY IN DEPARTURE:

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Some of the buses of vijayanand travels are not departure at scheduled timings. There may be
delays in timings that cause lot of inconvenience to the passengers.
2. INSUFFICIENT SLEEPER COACHES IN BUSES:
Only few buses are having sufficient sleeper coach facilities as all the buses.
3. VERY LIMITED STAFF:
Vijayanand travels is having very limited staff, because of which, the staff is overburdened with
work.
4. LESS COMMISSION STRUCTURE:
The commission structure of the agents is less when compared to that paid by other competitors.
5. Low Advertisements Compared to competitor’s advertisements.
OPPORTUNITIES:
The company is having following opportunities in the market, they are
1. EXTENDING THE SERVICE

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Extending the service to other states like Goa and Kerala.
2. INTRODUCTION OF MORE VOLVO BUSES
Because of less competition in market the company is able to introduce more Volvo buses in its
product profile.
3. CONSUMER AWARENESS
Consumer awareness over the services of ‘VRL’ brand has been increasing over the years.
4. The existing infrastructure can be utilized for a larger capacity
5. Diversification towards Aviation sector and doing business, acquiring or renting aircraft.
6. Apart from Aviation sector they are aiming to step into garments, dairy, and steel business.
7. Company officials have been studying locations acrossing the country for identifying various
investment destinations.
THREATS:
1. Unethical marketing practices of private brands.
2. Competitors higher commission rates.
3. A rise in fuel prices would adversely affect their operations and profitability.
4. Their goods and passenger transport business are subject to various taxes, which may
Significantly affect their profit.
VISION STATEMENT OF VIJAYANANDA TRAVELS
Vijayananda travels Ltd is having a vision to provide the service, i.e. transport of cargo,
courier and travels for the welfare of the society and development of the nation.

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.
MOTTO OF VIJAYANANDA TRAVELS
“Providing quick and safe delivery of goods and services” is the motto of Vijayananda travels
OBJECTIVES OF THE ORGANISATION:
• To gain all around views of management operations
• To understand the work culture
• To integrate practical experiment with theoretical concept
• To assimilate and understand the function of each department in the organisation
• To develop necessary interpersonal and managerial skill
FINDINGS:
The findings of the study are as follows.
1. Vijayanand travels is service motive organization.

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2. Some departments are not computerizes but finance department is computerized.
3. Vijayanand travel maintains its day to day transaction on the books or records or kept
manually that influences its business activity.
4. Communication is made through phone and internet facility.
5. It is having the more network branches in Karnataka, Tamilnadu and Maharashtra
SUGGESTIONS
Following suggestions should be taken into consideration in regarding to VRL Company…
• The company must improve its current service facilities.
• The company must introduce more new buses, as present buses are not so much
technologically advanced.
• The company should introduce its services in new routes also.
• To retain the employees by providing them incentives as to motivate and encourage for their
contribution.
LEARNING EXPERIENCE:
An organization study at Vijayanand travels, as an in plant training during the MBA course of
Bangalore University has really enabled me to understand the organizational structure of the

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corporate world to an extent and the ways and means how functions. As vijayanand travels is one
of the leading industry in travel sector. This organization has a large investment and a good
number of people working in it. Here, is a well established organizational structure with the top
level management, middle level management, and the bottom level management.
Vijayanand travel has separate departments for human resource management, marketing and
finance department. There is a informational technology department and MIS departments at
work. Although there is a well established internet facility through which data is made available
to the different departments at instances whenever is needed.
The marketing activities are coordinated by the head office of Bangalore. Vijayanand travels
introduced a good many labor facility and consequently increases the love and affiliation of the
workers towards the organization.
The company has a well established and functioning transportation facilities, canteen facilities
and sanitary facilities and undertakes many activities of entertainment for the welfare of the
workers. This helps the workers to more and more familiar to the company. Which increase the
profit of the company.
The attendance is recorded in registers and maintained to check the regularity of employees. And
there is a well established shift system. In this vijayanand travels the tickets are booked through
the online facility also available.
Vijayanand travels shall prepare and maintains it accounts fairly and accurately in accordance
with the accounting and financial reporting standards. Every employee of vijayanand travel can
promptly report to the management, only actual or possible violation of the code or an event he
became aware of that could affect the business or reputation of the company.

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The training in vijayanand travels has enabled the trainee to understand the various needs of an
organization, how an organization of a corporate nature functions and how important it is to have
a right relationship between the employers and employee or the management. The aim of every
company to increase its profit and productivity. And there are a lot of facts as explained in the
report that play a vital role for the purpose.
CONCLUSION:
Based on the overall study of the company the financial position of the company is sound.
Vijayanand travels is one of the nationally renowned and transport company in south India. The
company is having the very good brand image in the customers mind. And it is marketing its
product under the brand name of “VRL”. The employees in vijayanand travels are aggressive
and dedicated. The company has increasing profit and net worth .Thus, company performed very
nicely from its birth.

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All the departments play a vital role in every organization. The overall study that emerges in this
firm has maintained well and efficient department in the management. Its all sections are
working efficiently. The overall capacity of all the departments is well systematic.
In the course of study I have not only acquired theoretical knowledge and also practical
knowledge in this firm. I conclude that all the departments functions should have modern
techniques towards other departments.
BIBILOGRAPHY:
BOOKS:
Marketing management
V.S.Ramaswamy
Third edition

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Macmillan India ltd.
Human resource management
K.Aswathappa
Fifth edition
Tata McGraw-Hill Publishing Company ltd.
Financial management
M.Y.Khan and P.K.Jain
Third edition
Tata McGraw-Hill Publishing Company ltd.
WEB SITE:
WWW.VRLLOGISTICS.COM

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1 Don Bosco Institute of Bio Sciences and Management Studies

OVERVIEW OF TRANSPORT INDUSTRY:

In today’s world, whether business is big or small,

Transports volumes in India remains much less than

Transportation like all industries is largely influenced

2 Don Bosco Institute of Bio Sciences and Management Studies

India’s railways carry daily an average of twelve million

The 6000 km long Indian coastline has eleven major ports

3 Don Bosco Institute of Bio Sciences and Management Studies

HISTORY AND EVOLUTION OF VRL:

The Flagship Company VRL was started during 1976,

4 Don Bosco Institute of Bio Sciences and Management Studies

Over the years VRL has pioneered in providing a safe

5 Don Bosco Institute of Bio Sciences and Management Studies

CHANGE IN REGISTERED OFFICE:

RS NO 351\1, NH-4, Bangalore road, varur, hubli, 581207, Karnataka, India.

6 Don Bosco Institute of Bio Sciences and Management Studies

The two main promoters of VRL are:

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MR. ANAND SANKESHWAR he is the managing

8 Don Bosco Institute of Bio Sciences and Management Studies

STATUS OF ISO CERTIFICATIONS:

SL.NO INDUSTRY ISO Consultancy for

1 VRL Logistics Ltd. 9001 & 14001

2 Vijaya Karnataka. 9001

3 Vijayanand Travels Ltd. 9001

4 Vijaya Times. 9001

VIJAYANANDA TRAVELS AT BANGALORE:

9 Don Bosco Institute of Bio Sciences and Management Studies

No.4 PMK Road,

Main head office Chamrajpet,

Branch office(1) Gandhi Nagar(A),Bangalore.

10 Don Bosco Institute of Bio Sciences and Management

Branch office(3) Vasanta nagar, Bangalore

Branch office(4) Ashok nagar, Bangalore

Branch office(5) Near RV clge, Ashok nagar,

11 Don Bosco Institute of Bio Sciences and Management

BOARD OF DIRECTORS OF VIJAYANANDA TRAVELS:

MR. VIJAY SANKESHWAR Chairman of Vijayananda travels and

Managing director business.

MR.ANAND SANKESHWAR Managing director,

MR.R.P.RAICHUR Executive director service,

12 Don Bosco Institute of Bio Sciences and Management

MR.SUDHIR GHATE Independent director

MR.C.KARUNAKARA SHETTY Independent director

MR.MALLESH BUDIHAL Independent director

MR.R.S.SAGAR Independent director

MR.SURESH ANGADA Independent director

13 Don Bosco Institute of Bio Sciences and Management

• Fixed bus operations.

• Casual bus operations.

 FIXED BUS OPERATION:

 CASUAL BUS OPERATIONS

14 Don Bosco Institute of Bio Sciences and Management

TICKET FORMATS MAINTAINED BY VIJAYANAND TRAVELS:

The company is maintaining three formats of tickets. They are

15 Don Bosco Institute of Bio Sciences and Management

The product profile of VIJAYANANDA TRAVELS is classified into following groups.

BASED UPON THE SEATING CAPACITY:

BUSES TYPES CAPACITY

BASED UPON VARIETIES OF COACH: