-1Tyease Woods-Davis

5836 Bonfair Avenue, Lakewood, California 90712 (562) 688-3605 tyeasewoo@yahoo.com

Objective Seeking to obtain employment offering a long term position with growth potential and
career challenges.

Experience Office Manager

10/2004 - 4/2006 Long Beach Honda, Signal Hill, CA
§ Maintained all files and claims for repair ensuring all information has been included.
§ Received and applied insurance checks as well as collecting customer deductibles.
§ Completed payroll twice per month for eleven employee’s.
§ This position also included Accounts Receivables and Collections on outstanding repairs.
§ I often interacted on the phone as well as in person with customers, claims adjusters,
estimate writers and car rental associates.

Administrative Assistant
3/2004 - 10/2004 X-Press Claims Service, Lakewood, CA
§ Transcribed recorded dictation into legal format.
§ Processed all business related invoices for payment.
§ This position also included all basic office skills, such as typing, faxing, filing, etc.
§ I answered telephones and took messages when necessary.

Administrative Assistant
9/2004 - 2/2003 2CP Processor Los Angeles, CA
§ Involved in getting merchants educated and set up for credit card terminals.
§ Organized special events, conventions, and presentations for merchants on new
merchandize and software.
§ Provided any assistance or resources needed to company agents to help boost
productivity within a sister company which processed credit card sales.

Risk Management Analyst

3/2002 - 9/2002 Merchants Billing Service, Los Angeles, CA
§ Reviewing and placing on hold any potential fraudulent transaction.
§ Contacting the merchant to request any point of sales documents for reference.
§ Contacting the cardholder as well as the issuing bank to verify whether charge was
authorized.
§ Releasing any funds on hold to the merchant once cleared.

Education Cerritos College, Cerritos, CA

2007 -2008
§ Working part-time to fulfill a nursing degree.
Qualifications Experienced in Microsoft Word and Excel with a wide array of customer service and
people skills. I am observant and sharp with the ability to multi-task and problem solve. I am a self-starter that can
work independently or in group setting.

References References are available upon request.

Tyease Woods-Davis
5836 Bonfair Avenue, Lakewood, CA 90712 (562) 688-3605 tyeasewoo@yahoo.com