6765 Kirby Lawns Cove

Memphis, TN38119
T (901)240-3649
carmen Smith jas2car2@gmail.com

OBJECTIVE
To obtain a position within your organization that will provide growth and opportunity for advancement.

ASSISTANT MANAGER, HOLLISTER; COLLIERVILLE, TN —

AUGUST 2006-NOVEMBER 2006, NOVEMBER 2007-PRESENT
Responsibilities included: documentation of hours worked, payroll, sales percentages, district manager sign-offs,
inventories, core item audits, weekly impact audits, updates, floor-sets, report filling, recruiting, interviewing and
hiring. Duties also consisted of overseeing stock and impact members.

SERVER, SONIC DRIVE-IN; OLIVE BRANCH, MS — JULY 1997-JULY 2006

Responsible for serving customers while assuring the quality of their dine-in experience. Handled low-level
money transactions and drops. Provided hands-on training to new employees.

EDUCATION
Rust College, Holly Springs, MS — Bachelor of Science; Business Administration-April 2004

SKILLS

MANAGEMENT/ LEADERSHIP
Executed weekly impact audits to ensure the store had been properly filled to companies standard, and within
company procedure regulations. Lead daily goal meetings with sale associates. Conduct training sessions with
all new Hollister employees and manager’s in training. Implement and supervise weekly updates and floor-sets.
Delegate tasks and responsibilities among sales associates. Process weekly payroll and record statistics to
ensure all company quotas are met. Administer interviews with interested potential candidates. Responsible for
maintaining company visual regulations.

TEAMPLAYER
Organized and implemented floor-set preparations for weekly visual manager updates. Participant in hourly
rotations of floor supervision. Assist in meeting monthly staffing goals by recruiting great potential candidates,
who will provide the company standard of great customer service.

COMMUNICATION
Conduct weekly reviews on units sold report (USR’S) with impact members about their job performance. Also
conducted weekly meeting with the lead stock to address any shipment priority issues within the impact system.
Listen to customer service concerns and provide solutions that appropriately fit customer needs.

REFERRALS
Available upon request.