Professional Documents
Culture Documents
July 2013
MQ Employee
Grade
Project
TTS / MICS
Date
CLP
MQ
Requestor C.Mode
P
5-Jul-13
P1
P1
MQ Dev
7-Jul-13
P2
P2
Jagdish A
P1
Jagdish A
MEETING
P1
P1
MQ Provi
10-Jul-13
P1
P2
Thomas J
11-Jul-13
P1
P1
Muni K
11-Jul-13
P1
P2
Sheila P
12-Jul-13
P1
P1
Muni K
12-Jul-13
P1
P1
Sheila P
14-Jul-13
P1
P1
Sheila P
14-Jul-13
P1
P1
Thomas J
15-Jul-13
P1
P1
Thomas J
PHONE
16-Jul-13
P1
P1
Sheila P
PHONE
16-Jul-13
P1
P1
Sheila P
16-Jul-13
P1
P1
Thomas J
PHONE
16-Jul-13
P1
P1
Jagdish A
17-Jul-13
P1
P1
Thomas J
17-Jul-13
P1
P1
Thomas J
17-Jul-13
P1
P1
Sheila P
17-Jul-13
P1
P1
Thomas J
18-Jul-13
P1
P1
Muni K
21-Jul-13
P1
P1
Sheila P
PHONE
22-Jul-13
P1
P1
Sheila P
22-Jul-13
P1
P2
Jagdish A
PHONE
22-Jul-13
P1
P2
Jagdish A
MEETING
22-Jul-13
P1
P2
Jagdish A
24-Jul-13
P1
P2
Nilesh J
24-Jul-13
P2
P2
Thomas J
9-Jul-13
166928 9-Jul-13
MEETING
Ticket Id:16655
25-Jul-13
P2
P2
Jagdish A
MEETING
26-Jul-13
P1
P1
Thomas J
MEETING
P2
P2
Thomas J
P1
P2
Sheila P
Ref. Dt/Tm
Area
Inputs
PROVISIONING
ALL FREEZED
BILLING
ALL FREEZED
Tues 7/9/2013 11 pm
BILLING
ALL FREEZED
7/4/2013 1:09 PM
PROVISIONING
PARTIAL
7/11/2013 2:43 PM
7/11/2013 12:05 PM
REPORT
ALL FREEZED
7/11/2013 1:51 PM
REPORT
ALL FREEZED
7/12/2013 10:11 AM
REPORT
ALL FREEZED
7/12/2013 11:19 AM
REPORT
ALL FREEZED
REPORT
ALL FREEZED
ORDER
ALL FREEZED
7/15/2013 15:25
ALL FREEZED
7/15/2013 9:00 PM
7/16/2013 11:23 AM
7/16/2013 11:32
16/07/2013 4:20
7/16/2013 7:29 PM
REPORT
ALL FREEZED
REPORT
ALL FREEZED
ORDER
ALL FREEZED
ACCOUNTS
ALL FREEZED
ORDER
ALL FREEZED
REPORT
ALL FREEZED
ALL FREEZED
7/17/2013 17:53
7/17/2013 18:53
7/18/2013 10:52
PROVISIONING
ALL FREEZED
BILLING
ALL FREEZED
ALL FREEZED
ALL FREEZED
7/22/2013 10:25 AM
7/22/2013 2:29 PM
7/21/2013
22, 2013 6:32 PM
7/24/2013 3:32 PM
7/24/2013 13:49
REPORT
ALL FREEZED
ORDER
ALL FREEZED
REPORT
ALL FREEZED
REPORT
ALL FREEZED
ORDER
ALL FREEZED
REPORT
ALL FREEZED
ALL FREEZED
ORDER
ALL FREEZED
REPORT
ALL FREEZED
through phone or meeting must be followed by Email communication with TTS log
ould be confirmed by Client through email and update close status in TTS/MICS
DAYS, P3=5 DAYS, P4=7 DAYS (Any P1 before 2PM shall be addressed same day)
Description
Status
CLOSE
CLOSE
CHANNEL DETAILS
CLOSE
OPEN
Reconcillation
OPEN
CLOSE
CLOSE
CLOSE
CLOSE
CLOSE
Consultation Workshop
OPEN
DISCONNECTION QUERY
CLOSE
CLOSE
CLOSE
CLOSE
RC / DC data required
CLOSE
CLOSE
CLOSE
CLOSE
CLOSE
CLOSE
Disconnected Contracts
CLOSE
Disconnected Contracts
CLOSE
CLOSE
CLOSE
CLOSE
CLOSE
SECURITY IMPLEMENT
CLOSE
phase 1 report
CLOSE
CLOSE
OPEN
Borancaster Report
OPEN
Planned
Close Dt.
Tues 7/9/2013 11 am
7/11/2013 1:28 PM
12-Jul-13
12-Jul-13
12-Jul-13
15-Jul-13
17-Jul-13
15-Jul-13
7/16/2013 11:23 AM
16-Jul-13
16-Jul-13
16-Jul-13
7/17/2013 11:38 AM
17-Jul-13
17-Jul-13
7/17/2013 8:19 PM
22-Jul-13
21 July 2013 03:34:PM
22-Jul-13
22-Jul-13
22-Jul-13
7/23/2013 2:47 PM
7/24/2013 4:04 PM
7/24/2013 5:13 PM
25-Jul-13
7/26/2013 5:19 PM
28-Jul-13
Remarks / Comments
testing done and communicated
done and communciated
done and communicated
work with srinivas and Veeraju
done and communicated
done and communicated
done and communicated
done and communicated
done and communicated
testing done but not implemented on live
done and communicated
done and communicated
done and communicated
done and communicated
done and communicated
done and communicated
done and communicated
done and communicated
done and communicated
done and communicated
done and communicated
done and communicated
done and communicated
done and communicated
done and communicated (Disconnection aging report)\
done and communicated
done and communicated
TTS / MICS
16606
167164
July 2013
Mr. Santosh
Kerkar
L3
AMS
Date
CLP
MQ
Requestor C.Mode
P
13-Jul-13
P2
P2
Nilesh J
15-Jul-13
P2
P2
Thomas J
PHONE
15-Jul-13
P1
P1
Nilesh J
PHONE
15-Jul-13
P1
P1
Sheila P
15-Jul-13
P2
P2
MQ Dev
15-Jul-13
P2
P2
Muni K
MEETING
15-Jul-13
P1
P1
Jagdish A
MEETING
16-Jul-13
P2
P2
MQ Adhoc
16-Jul-13
P2
P2
Thomas J
PHONE
17-Jul-13
P2
P2
Thomas J
17-Jul-13
P2
P2
Thomas J
17-Jul-13
P1
P1
Thomas J
PHONE
18-Jul-13
P1
P1
Thomas J
PHONE
18-Jul-13
P1
P1
Thomas J
PHONE
19-Jul-13
P2
P2
MQ Provi
PHONE
19-Jul-13
P1
P1
Thomas J
19-Jul-13
P1
P1
Thomas J
19-Jul-13
P1
P1
Nilesh J
19-Jul-13
P1
P1
Thomas J
20-Jul-13
P2
P2
Thomas J
MEETING
22-Jul-13
P1
P1
Nilesh J
23-Jul-13
P2
P2
Others
MEETING
23-Jul-13
P1
P1
Thomas J
PHONE
16618 24-Jul-13
P1
P1
Thomas J
24-Jul-13
P2
P2
Others
MEETING
24-Jul-13
P1
P1
Thomas J
MEETING
25-Jul-13
P2
P2
Thomas J
MEETING
25-Jul-13
P1
P1
Thomas J
MEETING
25-Jul-13
P1
P1
Thomas J
MEETING
25-Jul-13
P1
P1
Others
25-Jul-13
P2
P2
Thomas J
MEETING
16618
26-Jul-13
P2
P2
MQ Provi
PHONE
26-Jul-13
P1
P1
Thomas J
27-Jul-13
27-Jul-13
27-Jul-13
P2
P2
PHONE
P1
P1
P1
P1
Thomas J
Ranjit K
MEETING
Ref. Dt/Tm
Duplicate Service Validation
Area
Inputs
ORDER
ALL FREEZED
ALL FREEZED
ORDER
ALL FREEZED
PROVISIONING
ALL FREEZED
PROVISIONING
ALL FREEZED
Action ID Code
PROVISIONING
ALL FREEZED
ACCOUNTS
ALL FREEZED
ORDER
ALL FREEZED
SYS ADMIN
ALL FREEZED
PROVISIONING
ALL FREEZED
PROVISIONING
ALL FREEZED
ALL FREEZED
ALL FREEZED
PROVISIONING
ALL FREEZED
MQS_PROVSIONING
PROVISIONING
ALL FREEZED
ALL FREEZED
20612287-disconnection is in pendPROVISIONING
ALL FREEZED
ORDER
ALL FREEZED
PROVISIONING
ALL FREEZED
SYS ADMIN
ALL FREEZED
ERROR IN MQ
SYS ADMIN
ALL FREEZED
ALL FREEZED
PROVISIONING
ALL FREEZED
ALL FREEZED
REPORT
ALL FREEZED
ALL FREEZED
ALL FREEZED
PROVISIONING
ALL FREEZED
PROVISIONING
ALL FREEZED
ALL FREEZED
ALL FREEZED
ALL FREEZED
ALL FREEZED
PROVISIONING
Testing Cardless Jar File
Mysore Network ID Problem
PROVISIONING
Provisioning command not generatPROVISIONING
ALL FREEZED
ALL FREEZED
ALL FREEZED
uest comes through phone or meeting must be followed by Email communication with TTS log
e status should be confirmed by Client through email and update close status in TTS/MICS
HRS, P2= 3 DAYS, P3=5 DAYS, P4=7 DAYS (Any P1 before 2PM shall be addressed same day)
Description
1 We have base pack validation
2 Package status pending
Auto expiry job total 47823 cases not processed reprocess same through auto expiry for plan_id=1
Reprocess Pending cases
Generate Request Job Problem checking
Duplicate Service Pending cases resolved
Pending Cases Solution Document for Duplicate service and Association Pending Cases
Status
CLOSE
Reassigned
Date
Efforts
13-Jul-13
1 Day
CLOSE
15-Jul-13
1 Day
CLOSE
15-Jul-13
1 Day
CLOSE
15-Jul-13
1 Day
CLOSE
15-Jul-13
1 Day
CLOSE
15-Jul-13
1 Day
CLOSE
16-Jul-13
1 Day
CLOSE
16-Jul-13
1 Day
CLOSE
17-Jul-13
1 Day
CLOSE
17-Jul-13
1 Day
CLOSE
17-Jul-13
2 days
CLOSE
18-Jul-13
2 days
CLOSE
18-Jul-13
1 Day
CLOSE
19-Jul-13
1 Day
CLOSE
19-Jul-13
1 Day
CLOSE
19-Jul-13
1 Day
CLOSE
19-Jul-13
1 Day
CLOSE
19-Jul-13
1 Day
CLOSE
20-Jul-13
1 Day
CLOSE
22-Jul-13
1 Day
23-Jul-13
1 Day
23-Jul-13
1 Day
CLOSE
25-Jul-13
1 Day
CLOSE
25-Jul-13
1 Day
CLOSE
25-Jul-13
1 Day
NEED APPROVAL
CLOSE
Planned
Close Dt.
Actual
Close Dt.
13-Jul-13
15-Jul-13
15-Jul-13
15-Jul-13
15-Jul-13
15-Jul-13
17-Jul-13
18-Jul-13
18-Jul-13
Remarks / Comments
TTS / MICS
July 2013
Mr. Arnab
Das
L2
AMS
Date
CLP
MQ
Requestor C.Mode
P
13-Jul-13
P1
P1
Jagdish A
PHONE
13-Jul-13
P1
P1
Others
13-Jul-13
P1
P1
Sheila P
MEETING
13-Jul-13
P1
P1
Thomas J
16426 13-Jul-13
P1
P1
Sheila P
MEETING
14-Jul-13
P1
P1
Sheila P
MEETING
16426 14-Jul-13
P1
P1
Sheila P
MEETING
15-Jul-13
P1
P1
Sheila P
MEETING
15-Jul-13
P1
P1
Thomas J
PHONE
15-Jul-13
P1
P1
Sheila P
PHONE
16-Jul-13
P1
P1
Sheila P
MEETING
16-Jul-13
P1
P1
Others
16-Jul-13
P1
P1
Sheila P
18-Jul-13
P1
P1
Thomas J
PHONE
18-Jul-13
P2
P2
Nilesh J
MEETING
20-Jul-13
P2
P2
Nilesh J
MEETING
20-Jul-13
P1
P1
Thomas J
PHONE
21-Jul-13
P2
P2
Muni K
22-Jul-13
P4
P4
Nilesh J
PHONE
22-Jul-13
P1
P1
Sheila P
PHONE
22-Jul-13
P1
P1
Sheila P
22-Jul-13
P3
P3
Sheila P
PHONE
22-Jul-13
P1
P1
Sheila P
22-Jul-13
22-Jul-13
23-Jul-13
23-Jul-13
24-Jul-13
P1
P1
PHONE
P1
P1
P1
P1
P1
P1
P1
P1
P1
P1
P1
P1
P1
P1
P1
P1
Nilesh J
Jagdish A
Nilesh J
Jagdish A
Jagdish A
26-Jul-13
26-Jul-13
27-Jul-13
27-Jul-13
Others
Sheila P
Nilesh J
Sheila P
PHONE
MEETING
MEETING
PHONE
PHONE
PHONE
MEETING
PHONE
28-Jul-13
28-Jul-13
28-Jul-13
29-Jul-13
29-Jul-13
P1
P1
P2
P1
P4
P1
P1
P2
P1
P4
Jagdish A
Jagdish A
Sheila P
Sheila P
Nilesh J
MEETING
MEETING
EMAIL
EMAIL
MEETING
Ref. Dt/Tm
Area
Inputs
REPORT
ALL FREEZED
REPORT
ALL FREEZED
REPORT
ALL FREEZED
REPORT
ALL FREEZED
REPORT
NEED MEETING
REPORT
ALL FREEZED
REPORT
NEED MEETING
REPORT
ALL FREEZED
JOBS
ALL FREEZED
REPORT
ALL FREEZED
REPORT
ALL FREEZED
REPORT
ALL FREEZED
REPORT
ALL FREEZED
JOBS
ALL FREEZED
REPORT
PARTIAL
REPORT
ALL FREEZED
JOBS
ALL FREEZED
ALL FREEZED
REPORT
PARTIAL
REPORT
ALL FREEZED
REPORT
ALL FREEZED
REPORT
ALL FREEZED
REPORT
ALL FREEZED
ALL FREEZED
REPORT
REPORT
REPORT
REPORT
REPORT
REPORT
REPORT
REPORT
REPORT
ALL FREEZED
PARTIAL
ALL FREEZED
ALL FREEZED
ALL FREEZED
ALL FREEZED
ALL FREEZED
ALL FREEZED
REPORT
REPORT
REPORT
REPORT
REPORT
ALL FREEZED
ALL FREEZED
ALL FREEZED
ALL FREEZED
PARTIAL
uest comes through phone or meeting must be followed by Email communication with TTS log
e status should be confirmed by Client through email and update close status in TTS/MICS
HRS, P2= 3 DAYS, P3=5 DAYS, P4=7 DAYS (Any P1 before 2PM shall be addressed same day)
Description
Data for disconnected customer of delhi
Data for sales register
DAILY REPORT SENDING ACTIVITY
Technical Documentation regarding automated report
Scheduled report's emails is not going to the email recipients
DAILY REPORT SENDING ACTIVITY
Scheduled report's emails is not going to the email recipients
DAILY REPORT SENDING ACTIVITY
upload job
RETRIVAL OF BUSINESS DATA
DAILY REPORT SENDING ACTIVITY
RETRIVAL OF BUSINESS DATA
RETRIVAL OF BUSINESS DATA
Plan change through change order upload
New Report Design | CAS system wise package channel detail report
New Report Design | CAS system wise package channel detail report
Plan change through change order upload
Technical Documentation
coordinate with raju surabhi regarding BCO Report
DAILY REPORT SENDING ACTIVITY
RETRIVAL OF BUSINESS DATA
Email issue resolved
RETRIVAL OF BUSINESS DATA
RETRIVAL OF BUSINESS DATA
RETRIVAL OF BUSINESS DATA
coordinate with BHARAT ALAM regarding BCO Report
NEW REPORT | STB ISSUE SUMMARY REPORT WITH PACKAGE (ACTIVE,INACTIVE AND ALL)
dealer security IMPLEMENTATION IN SOME REPORTS
FRs outstanding at 1st July.
New Scheduled Reports
logic change im phase 1 report
RETRIVAL OF BUSINESS DATA
modification of Contract_No_For_DC_RC
modification of STB ISSUE DETAIL AND SUUMARY REPORT
RESCHEDULE OF REPORTS WITH NEW EMAIL IDS
RETRIVAL OF BUSINESS DATA
coordinate with BHARAT ALAM regarding BCO Report
Status
Reassigned
Date
Efforts
CLOSE
13-Jul-13
1 DAY
CLOSE
13-Jul-13
1 DAY
CLOSE
13-Jul-13
1 DAY
CLOSE
13-Jul-13
1 DAY
NEED APPROVAL
13-Jul-13
2 DAYS
CLOSE
14-Jul-13
1 DAY
NEED APPROVAL
14-Jul-13
2 DAYS
CLOSE
15-Jul-13
1 DAY
CLOSE
15-Jul-13
1 DAY
CLOSE
15-Jul-13
1 DAY
CLOSE
16-Jul-13
1 DAY
CLOSE
16-Jul-13
1 DAY
CLOSE
16-Jul-13
1 DAY
CLOSE
18-Jul-13
1 DAY
OPEN
18-Jul-13
2 DAYS
CLOSE
20-Jul-13
CLOSE
20-Jul-13
CLOSE
21-Jul-13
2 DAYS
OPEN
22-Jul-13
7 DAY
CLOSE
22-Jul-13
1 DAY
CLOSE
22-Jul-13
1 DAY
CLOSE
22-Jul-13
4 DAY
CLOSE
22-Jul-13
1 DAY
CLOSE
CLOSE
OPEN
CLOSE
CLOSE
CLOSE
CLOSE
CLOSE
CLOSE
22-Jul-13
22-Jul-13
23-Jul-13
23-Jul-13
24-Jul-13
1
1
1
1
1
DAY
DAY
DAY
DAY
DAY
26-Jul-13
26-Jul-13
27-Jul-13
27-Jul-13
1
1
1
1
DAY
DAY
DAY
DAY
Planned
Close Dt.
20-Jul-13
30-Jul-13
CLOSE
CLOSE
CLOSE
CLOSE
TESTING
28-Jul-13
28-Jul-13
28-Jul-13
29-Jul-13
29-Jul-13
1
1
1
1
7
DAY
DAY
DAY
DAY
DAY
30-Jul-13
Actual
Close Dt.
Remarks / Comments
MQ-AMS P
Month & Yr.
July 2013
MQ Employee
Grade
Project
Sunil
L1
AMS
TTS / MICS
Date
CLP
MQ
P
P1
P1
P1
P1
P1
P1
P1
P1
P1
P1
P1
P1
P1
P1
P1
P1
P1
P1
P1
P1
P1
P1
P1
P1
P1
P1
P1
P1
P1
P1
P1
P1
P1
Note :
P1
P1
P1
P1
P1
P1
Requestor C.Mode
Ref. Dt/Tm
Muni K
Thomas J
Others
Others
Others
Others
Others
Others
Others
Others
Others
Others
Nilesh J
Others
Others
Others
Others
Others
Others
Others
Others
Others
Others
Others
Others
Sheila P
Sheila P
Sheila P
Sheila P
Sheila P
Others
Others
Thomas J
Nilesh J
Others
EMAIL
EMAIL
EMAIL
Others
Sheila P
Thomas J
EMAIL
EMAIL
st of the pending cases had to be reprocessed because either the status was 'N' in the provsion_pro
Sheet
IMPORTANT Note:
Area
Inputs
OTHERS
ALL FREEZED
PROVISIONING
ALL FREEZED
REPORT
ALL FREEZED
PROVISIONING
ALL FREEZED
PROVISIONING
ALL FREEZED
PROVISIONING
ALL FREEZED
PROVISIONING
ALL FREEZED
PROVISIONING
ALL FREEZED
PROVISIONING
ALL FREEZED
PROVISIONING
ALL FREEZED
PROVISIONING
ALL FREEZED
PROVISIONING
ALL FREEZED
REPORT
ALL FREEZED
PROVISIONING
ALL FREEZED
PROVISIONING
ALL FREEZED
PROVISIONING
ALL FREEZED
PROVISIONING
ALL FREEZED
PROVISIONING
ALL FREEZED
PROVISIONING
ALL FREEZED
PROVISIONING
ALL FREEZED
PROVISIONING
ALL FREEZED
PROVISIONING
ALL FREEZED
PROVISIONING
ALL FREEZED
PROVISIONING
ALL FREEZED
PROVISIONING
ALL FREEZED
PROVISIONING
ALL FREEZED
PROVISIONING
ALL FREEZED
PROVISIONING
ALL FREEZED
PROVISIONING
ALL FREEZED
PROVISIONING
ALL FREEZED
PROVISIONING
ALL FREEZED
PROVISIONING
ALL FREEZED
PROVISIONING
REPORT
PROVISIONING
PROVISIONING
ALL FREEZED
REPORT
ALL FREEZED
PROVISIONING
ALL FREEZED
ALL FREEZED
ALL FREEZED
ALL FREEZED
REPORT
MORNING ACTIV
REPORT
REPORT
REPORT
REPORT
REPORT
uest comes through phone or meeting must be followed by Email communication with TTS log
e status should be confirmed by Client through email and update close status in TTS/MICS
HRS, P2= 3 DAYS, P3=5 DAYS, P4=7 DAYS (Any P1 before 2PM shall be addressed same day)
Description
Status
CLOSE
CLOSE
CLOSE
CLOSE
CLOSE
package pending
20529132 SUSPENSION REMOVAL AND PENDING
PACKAGE ISSUE
CLOSE
CLOSE
CLOSE
CLOSE
CLOSE
CLOSE
CLOSE
CLOSE
CLOSE
CLOSE
CLOSE
12887442
CLOSE
CLOSE
CLOSE
CLOSE
CLOSE
CLOSE
CLOSE
CLOSE
CLOSE
CLOSE
CLOSE
CLOSE
CLOSE
CLOSE
CLOSE
CLOSE
CLOSE
CLOSE
CLOSE
CLOSE
CLOSE
CLOSE
Reassigned
Date
Efforts
Planned
Close Dt.
Actual
Close Dt.
Remarks / Comments
MICS was already raised for similar issues, values are missing in provisioning related tables. (uniqu
Required data was gathered and shared with the user through FTP
Suspension was removed and reprocess has been done and the package is activated
Reprocess has been and the package is activated.
quest_detail)
TTS / MICS
Date
CLP
MQP
Requestor
15-Jul-13
P1
P1
Others
15-Jul-13
P1
P1
Others
16-Jul-13
P1
P1
Others
16-Jul-13
P1
P1
Muni K
16-Jul-13
P1
P1
Muni K
16-Jul-13
P1
P1
Muni K
16-Jul-13
P1
P1
Others
16-Jul-13
P1
P1
Muni K
17-Jul-13
P1
P1
Muni K
17-Jul-13
P1
P1
Others
17-Jul-13
P1
P1
Nilesh J
17-Jul-13
P1
P1
Muni K
17-Jul-13
P1
P1
Others
18-Jul-13
P1
P1
Others
18-Jul-13
P1
P1
Others
18-Jul-13
P1
P1
Others
18-Jul-13
P1
P1
Others
18-Jul-13
P1
P1
Muni K
18-Jul-13
P1
P1
Others
18-Jul-13
P1
P1
Others
19-Jul-13
P1
P1
Others
19-Jul-13
P1
P1
Muni K
19-Jul-13
P1
P1
Others
19-Jul-13
P1
P1
Others
19-Jul-13
P1
P1
Others
20-Jul-13
P1
P1
Others
20-Jul-13
P1
P1
Others
20-Jul-13
P1
P1
Muni K
20-Jul-13
P1
P1
Others
20-Jul-13
P1
P1
Others
20-Jul-13
P1
P1
Muni K
20-Jul-13
P1
P1
Others
22-Jul-13
P1
P1
Muni K
22-Jul-13
P1
P1
Others
22-Jul-13
P1
P1
Muni K
22-Jul-13
P1
P1
Others
22-Jul-13
P1
P1
Muni K
22-Jul-13
P1
P1
Jagdish A
22-Jul-13
P1
P1
Others
23-Jul-13
P1
P1
Others
23-Jul-13
P1
P1
Others
23-Jul-13
P1
P1
Others
23-Jul-13
P1
P1
Others
23-Jul-13
P1
P1
Others
24-Jul-13
P1
P1
Muni K
24-Jul-13
P1
P1
Jagdish A
24-Jul-13
P1
P1
Others
24-Jul-13
P1
P1
Others
24-Jul-13
P1
P1
Others
24-Jul-13
P1
P1
Jagdish A
24-Jul-13
P1
P1
Others
24-Jul-13
P1
P1
muni K
24-Jul-13
P1
P1
muni K
24-Jul-13
P1
P1
Others
24-Jul-13
P1
P1
Others
24-Jul-13
P1
P1
Others
24-Jul-13
P1
P1
Others
24-Jul-13
P1
P1
muni K
24-Jul-13
P1
P1
muni K
24-Jul-13
P1
P1
Others
24-Jul-13
P1
P1
muni K
24-Jul-13
P1
P1
Others
25-Jul-13
P1
P1
Others
25-Jul-13
P1
P1
Others
25-Jul-13
P1
P1
Others
25-Jul-13
P1
P1
Others
25-Jul-13
P1
P1
Others
25-Jul-13
P1
P1
Others
25-Jul-13
P1
P1
muni K
25-Jul-13
P1
P1
Others
25-Jul-13
P1
P1
Others
25-Jul-13
P1
P1
Others
26-Jul-13
P1
P1
Others
26-Jul-13
P1
P1
Others
26-Jul-13
P1
P1
Others
26-Jul-13
P1
P1
Others
26-Jul-13
P1
P1
Others
26-Jul-13
P1
P1
Others
26-Jul-13
P1
P1
Others
27-Jul-13
P1
P1
Others
27-Jul-13
P1
P1
Others
27-Jul-13
P1
P1
Others
27-Jul-13
P1
P1
Others
27-Jul-13
P1
P1
Others
27-Jul-13
P1
P1
Others
27-Jul-13
P1
P1
Others
C.Mode
Ref. Dt/Tm
Area
OTHERS
OTHERS
OTHERS
MEETING
OTHERS
REPORT
MEETING
REPORT
Meeting
REPORT
Meeting
OTHERS
Meeting
OTHERS
OTHERS
Meeting
OTHERS
Meeting
OTHERS
REPORT
OTHERS
OTHERS
hu 7/18/2013 1:21 PM
OTHERS
OTHERS
OTHERS
OTHERS
OTHERS
OTHERS
OTHERS
OTHERS
OTHERS
REPORT
OTHERS
OTHERS
Meeting
OTHERS
OTHERS
OTHERS
Meeting
OTHERS
OTHERS
OTHERS
OTHERS
OTHERS
OTHERS
OTHERS
REPORT
REPORT
REPORT
OTHERS
OTHERS
OTHERS
REPORT
OTHERS
OTHERS
OTHERS
OTHERS
OTHERS
OTHERS
OTHERS
OTHERS
OTHERS
OTHERS
OTHERS
OTHERS
OTHERS
OTHERS
OTHERS
OTHERS
OTHERS
MEETING
OTHERS
OTHERS
OTHERS
OTHERS
OTHERS
OTHERS
OTHERS
OTHERS
OTHERS
OTHERS
OTHERS
OTHERS
OTHERS
OTHERS
OTHERS
OTHERS
OTHERS
OTHERS
OTHERS
OTHERS
OTHERS
OTHERS
OTHERS
OTHERS
OTHERS
Inputs
ALL FREEZED
ALL FREEZED
ALL FREEZED
ALL FREEZED
ALL FREEZED
ALL FREEZED
ALL FREEZED
ALL FREEZED
ALL FREEZED
ALL FREEZED
ALL FREEZED
ALL FREEZED
ALL FREEZED
ALL FREEZED
ALL FREEZED
ALL FREEZED
ALL FREEZED
ALL FREEZED
ALL FREEZED
ALL FREEZED
ALL FREEZED
ALL FREEZED
PARTIAL
ALL FREEZED
ALL FREEZED
ALL FREEZED
ALL FREEZED
ALL FREEZED
ALL FREEZED
ALL FREEZED
ALL FREEZED
ALL FREEZED
ALL FREEZED
ALL FREEZED
ALL FREEZED
ALL FREEZED
ALL FREEZED
ALL FREEZED
ALL FREEZED
ALL FREEZED
ALL FREEZED
ALL FREEZED
ALL FREEZED
ALL FREEZED
ALL FREEZED
ALL FREEZED
ALL FREEZED
ALL FREEZED
ALL FREEZED
ALL FREEZED
ALL FREEZED
ALL FREEZED
ALL FREEZED
ALL FREEZED
ALL FREEZED
ALL FREEZED
ALL FREEZED
ALL FREEZED
ALL FREEZED
ALL FREEZED
ALL FREEZED
ALL FREEZED
ALL FREEZED
ALL FREEZED
ALL FREEZED
ALL FREEZED
ALL FREEZED
ALL FREEZED
ALL FREEZED
ALL FREEZED
ALL FREEZED
ALL FREEZED
ALL FREEZED
ALL FREEZED
ALL FREEZED
ALL FREEZED
ALL FREEZED
ALL FREEZED
ALL FREEZED
ALL FREEZED
ALL FREEZED
ALL FREEZED
ALL FREEZED
ALL FREEZED
ALL FREEZED
ALL FREEZED
Description
CORDINATE WITH SUPPORT TEAM
CHECK PREPAID CAN AND SEND REPLY
CORDINATE WITH SUPPORT TEAM
ADD FOR MISSING CUSTOMER
PROVIDE DATA
DATE ADDED IN QUERY
PREPAID REPORT
TESTING FOR PREPAID CONTRACT DC
PROVIDED LIST OF BULK UPLOAD
SENT MAIL TO CUSTOMIZATION TEAM
discussion for pending cases for conax
provide data
PREPAID REPORT
verify customer
reply on mail for balance history
verify customer
report requirment
confirm ftp status for conax
provide format
PREPAID REPORT
prepaid balance
verfiy data for conax
conax pending cases reprocess
conax pending cases reprocess step and remaing data to reprocess
PREPAID REPORT
conax data confirmation from conax team
prepaid tagging
compile procedure on report server
adding addons pack for prepaid
reply ranjeet for conax pendig cases
reprocess pending conax cases
PREPAID REPORT
Prepaid demo
prepaid pack activation
prepaid pack issue
check can status
conax err_data
heanden data
PREPAID REPORT
headen details
prepaid customer tagging
prepaid balance related
prepaid can dc
PREPAID REPORT
apply patch
package activation
package activation
package activation
package activation
package activation
package activation
package activation
pending status update to munni
data provided to suppoert team
package activation
prepaid disconnection list
documentation for patch
data provided
data provided
PREPAID REPORT
log
explain to anup for conax reprocess
tv details provided
package activation
resend activity sheet
package code
tagging
tagging
log
tagging
PREPAID REPORT
email id concern
confirmation from conax team
inform to user
file download confirmation
conax issue disccussion with jagdish
pending cases clear
cas code data provide to
PREPAID REPORT
prepaid issue
raise ticket
corDINATE WITH SUPPORT for ticket
Status
CLOSE
CLOSE
CLOSE
CLOSE
CLOSE
CLOSE
CLOSE
CLOSE
CLOSE
CLOSE
CLOSE
CLOSE
CLOSE
CLOSE
CLOSE
CLOSE
CLOSE
CLOSE
CLOSE
CLOSE
CLOSE
CLOSE
CLOSE
CLOSE
CLOSE
CLOSE
Reassigned
Date
CLOSE
CLOSE
CLOSE
CLOSE
CLOSE
CLOSE
CLOSE
CLOSE
CLOSE
CLOSE
CLOSE
CLOSE
CLOSE
CLOSE
CLOSE
CLOSE
CLOSE
CLOSE
CLOSE
CLOSE
CLOSE
CLOSE
CLOSE
CLOSE
CLOSE
CLOSE
CLOSE
CLOSE
CLOSE
CLOSE
CLOSE
CLOSE
CLOSE
CLOSE
CLOSE
CLOSE
CLOSE
CLOSE
CLOSE
CLOSE
CLOSE
CLOSE
CLOSE
CLOSE
CLOSE
CLOSE
CLOSE
CLOSE
CLOSE
CLOSE
CLOSE
CLOSE
CLOSE
CLOSE
CLOSE
CLOSE
CLOSE
CLOSE
CLOSE
CLOSE
Efforts
Planned Close
Dt.
Actual Close
Dt.
Remarks /
Comments
July 2013
MQ Employee
Grade
Project
Mr. Anup S
L2
AMS
TTS / MICS
Date
CLP
MQ
Requestor C.Mode
P
Sun 7/14/2013
P1
Others
Sun 7/14/2014
P1
Others
Sun 7/14/2015
P1
Others
Sun 7/14/2016
P1
Others
Sun 7/14/2017
P1
Others
Sun 7/14/2018
P1
Others
Sun 7/14/2019
P1
Others
Sun 7/14/2020
P1
Others
Mon 7/15/2013
P1
Others
Mon 7/15/2014
P1
Nilesh J
Mon 7/15/2015
P1
Others
Mon 7/15/2016
P1
Others
Mon 7/15/2017
P1
Others
Mon 7/15/2018
P1
Jagdish A
Mon 7/15/2019
P1
Nilesh J
Wed 7/17/2013
P1
Muni K
Wed 7/17/2013
P1
Sheila P
Thu 7/18/2013
P1
Sheila P
fri 7/18/2013
P1
Sheila P
Sat 7/20/2013
P1
Sheila P
Sat 7/20/2013
P1
Muni K
Sun 7/21/2013
P1
Sheila P
Sun 7/21/2013
P1
Muni K
Tue 7/23/2013
P1
Sheila P
Tue 7/23/2013
P1
Sheila P
Wed 7/24/2013
P1
Others
Wed 7/24/2013
P1
Others
Wed 7/24/2013
P1
Others
Thu 7/25/2013
P1
Sheila P
Fri 7/26/2013
P1
Jagdish A
Fri 7/26/2013
P1
Nilesh J
Ref. Dt/Tm
Area
Inputs
Sun 7/14/2013
REPORT
ALL FREEZED
Sun 7/14/2014
REPORT
ALL FREEZED
Sun 7/14/2015
REPORT
ALL FREEZED
Sun 7/14/2016
REPORT
ALL FREEZED
Sun 7/14/2017
REPORT
ALL FREEZED
Sun 7/14/2018
PROVISIONING
ALL FREEZED
Sun 7/14/2019
PROVISIONING
ALL FREEZED
Sun 7/14/2020
PROVISIONING
ALL FREEZED
Mon 7/15/2013
REPORT
ALL FREEZED
Mon 7/15/2014
REPORT
ALL FREEZED
Mon 7/15/2015
REPORT
ALL FREEZED
Mon 7/15/2016
REPORT
ALL FREEZED
Mon 7/15/2017
REPORT
ALL FREEZED
Mon 7/15/2018
REPORT
ALL FREEZED
Mon 7/15/2019
PROVISIONING
ALL FREEZED
Wed 7/17/2013
ACCOUNTS
ALL FREEZED
Wed 7/17/2013
JOBS
ALL FREEZED
Thu 7/18/2013
JOBS
ALL FREEZED
fri 7/18/2013
JOBS
ALL FREEZED
Sat 7/20/2013
REPORT
ALL FREEZED
Sat 7/20/2013
REPORT
ALL FREEZED
Sun 7/21/2013
REPORT
ALL FREEZED
Sun 7/21/2013
REPORT
ALL FREEZED
Tue 7/23/2013
JOBS
ALL FREEZED
Tue 7/23/2013
REPORT
ALL FREEZED
Wed 7/24/2013
PROVISIONING
ALL FREEZED
Wed 7/24/2013
PROVISIONING
ALL FREEZED
Wed 7/24/2013
REPORT
ALL FREEZED
Thu 7/25/2013
REPORT
ALL FREEZED
Fri 7/26/2013
REPORT
ALL FREEZED
Fri 7/26/2013
REPORT
ALL FREEZED
uest comes through phone or meeting must be followed by Email communication with TTS log
e status should be confirmed by Client through email and update close status in TTS/MICS
HRS, P2= 3 DAYS, P3=5 DAYS, P4=7 DAYS (Any P1 before 2PM shall be addressed same day)
Description
DAS PHASE 1 STB ISSUE REPORT
DAS PHASE 2 TOTAL STB ISSUE REPORT
PCC REPORT FOR MUMBAI
PROVISIONING PENDING CASE REPORT
DAS PHASE 2 TOTAL ACTIVE STB ISSUE REPORT
MUM DEMO PACK in pending - thane urgent basis
20241652: PACKAGE STATUS PENDING
20596618: PACKAGE STATUS PENDING
DAS PHASE 1 STB ISSUE REPORT
DAS PHASE 2 TOTAL STB ISSUE REPORT
PCC REPORT FOR MUMBAI
PROVISIONING PENDING CASE REPORT
DAS PHASE 2 TOTAL ACTIVE STB ISSUE REPORT
DATA FOR DELHI
Bulk Suspension Removal
complaints of prepaid - after TOP UP goes Off.
status update
status update
status update
status update
CONEX PENDING CASES REPROCESS STEPS
status update
CONEX PENDING CASES REPROCESS STEPS
Bulk retrack of all STB's issued in Surat
REFRESH ACTIVITY STATUS SHEET
PKG PENDING
PACKAGE PENDING PROBLEM
Package wise subscriber count for Delhi and Mumbai
Mumbai Non-CRF customers with In Manoranjan Plus
ACTIVE MUMBAI SUBSCRIBERS HAVING ALADIN AND ONLY IN-MANORANJAN
PLUS PACKAGE ACTIVE
DISCONNECTION LIST
Status
Reassigned
Date
CLOSE
Sun 7/14/2013
CLOSE
Sun 7/14/2014
CLOSE
Sun 7/14/2015
CLOSE
Sun 7/14/2016
CLOSE
Sun 7/14/2017
CLOSE
Sun 7/14/2018
CLOSE
Sun 7/14/2019
CLOSE
Sun 7/14/2020
CLOSE
Mon 7/15/2013
CLOSE
Mon 7/15/2014
CLOSE
Mon 7/15/2015
CLOSE
Mon 7/15/2016
CLOSE
Mon 7/15/2017
CLOSE
Mon 7/15/2018
CLOSE
Mon 7/15/2019
CLOSE
Wed 7/17/2013
CLOSE
Wed 7/17/2013
CLOSE
Thu 7/18/2013
CLOSE
fri 7/18/2013
CLOSE
Sat 7/20/2013
CLOSE
Sat 7/20/2013
CLOSE
Sun 7/21/2013
CLOSE
Sun 7/21/2013
CLOSE
Tue 7/23/2013
CLOSE
Tue 7/23/2013
CLOSE
Wed 7/24/2013
CLOSE
Wed 7/24/2013
CLOSE
Wed 7/24/2013
CLOSE
Thu 7/25/2013
CLOSE
Fri 7/26/2013
CLOSE
Fri 7/26/2013
Efforts
Planned
Close Dt.
Actual
Close Dt.
Remarks / Comments
July 2013
MQ Employee
Grade
Project
Mr. Jamal K
L2
AMS
TTS / MICS
Date
CLP
MQ
Requestor C.Mode
P
Wed 7/17/2013
P1
Nilesh J
Wed 7/16/2013
P1
Jagdish A
Wed 7/16/2013
P1
Jagdish A
Mon 7/15/2019
P1
Jagdish A
Mon 7/14/2019
P1
Others
Mon 7/14/2019
P1
Others
Mon 7/14/2019
P1
Others
Mon 7/14/2019
P1
Others
Mon 7/14/2019
P1
Others
Mon 7/14/2019
P1
Others
Mon 7/14/2019
P1
Others
Mon 7/14/2019
P1
Others
Mon 7/14/2019
P1
Others
Ref. Dt/Tm
Area
Inputs
REPORT
ALL FREEZED
REPORT
ALL FREEZED
ALL FREEZED
ALL FREEZED
ALL FREEZED
ALL FREEZED
ALL FREEZED
ALL FREEZED
ALL FREEZED
REPORT
PENDING MQ
ALL FREEZED
ALL FREEZED
ALL FREEZED
uest comes through phone or meeting must be followed by Email communication with TTS log
e status should be confirmed by Client through email and update close status in TTS/MICS
HRS, P2= 3 DAYS, P3=5 DAYS, P4=7 DAYS (Any P1 before 2PM shall be addressed same day)
Description
All Mumbai Non-CRF data
Delhi Disconnect Activity
Delhi Data having Mumbai Package
Bulk Suspension Removal
PACKAGE STATUS PENDING
12870290: PACKAGE STATUS PENDING
CONTRACT EXTRACTION RIGHTS
20525425 pACKAGE PENDING
20525425 pACKAGE PENDING
for shorting with details
20525425 pACKAGE PENDING
20596618: PACKAGE STATUS PENDING
20402568 pending package issue
Status
Reassigned
Date
Efforts
CLOSE
CLOSE
CLOSE
CLOSE
CLOSE
CLOSE
CLOSE
CLOSE
CLOSE
OPEN
CLOSE
CLOSE
CLOSE
Planned
Close Dt.
Actual
Close Dt.
Remarks / Comments