Flle No. 910-147 TOSHIBA SERVICE HANDBOOK PLAIN PAPER COPIER 1340/1350GENERAL PRECAUTIONS REGARDING THE INSTALLATION AND THE SERVICE OF THE 1340/1350 1. Transportation/Installation © When transporting/installing the copier be sure to handle in the positions as indicated below. ‘The copier is heavy and weighs approximately 25 kg (55 Ib). Therefore pay full attention to handling it, Lett hand ight hand 2. Installation @ Be sure to use a dedicated outlet with AC 115V/12A (220V, 240V/6A) or more for the power source. The copier must be grounded for safety Never ground it to a gas pipe or a water pipe. ‘© Select a suitable place for installation. Avoid excessive heat, high humidity, dust, vibration and direct sunlight. © To insure adequate working space for copying operations, keep a minimum clearance of 80 cm (32°) on the left, 80 cm (82°) on the right and 10 cm (4") in the rear. 3. Excessive Heat/Other Dangerous Portions ‘© The exposure lamp, the fuser unit, the damp heater and their periphery. ‘© Other potential dangerous portions ~ Rotating/operating sections such as gears, belts, pulleys, and high voltage areas, etc. 4. Main Service Parts for Safety ‘© The thermofuse and door switch, thermistor, fuse, circuit breaker etc. are particularly important for safety. Be sure to handlefinstall them properly. 5. Caution Labels © During servicing, be sure to check the rating plate, the thermofuse rating label, High temperature label, and the label “Unplug the power cord during service” it there is any dirt on their surface or if they are not properly stuck to the copier. ‘SEPT. 1993© TOSHIBA CORP. 1 1940/1350 PRECAUTIONS6. Disposal of Consumable Parts/Packing Materials, ‘® Regarding the recovery and disposal of the product, consumable parts and packing materials, it is recommended to follow the relevant local regulations or rules. 1940/1350 PRECAUTIONS 2 SEPT. 1993 © TOSHIBA CORP.= . ADJUSTMENT ITEMS . PERIODICAL . TROUBLESHOOTING . PRECAUTIONS FOR . WIRE-HARNESS MAINTENANCE STORING AND HANDLING SUPPLIES CONNECTIONCONTENTS. 1. ADJUSTMENT ITEMS- 1.4. Table of Error Codes ~~~ 1.2. Self-diagnosis Mode ~ 1.2.1 Input check (Test mode 03/04) 1.22 Output check (Test mode 03/04) 1.2.3 Adjustment mode (AJ: 05) - 1.2.4 Code setting mode (08) 1.3» Auto-toner Sensor Adjustment +11+:+-+- 1.4 Exposure Adjustment- 1.5. Scanning, Aligning Value, and Registration Adjustment- 1.5.1. Scanning speed adjustment ~ 1.52. Aligning value adjustment 1.53 Registration adjustment 1.6 Checking and Adjustment of Output of High-Voltage Transformer------ 1.6.1 Grid bias adjustment 1.6.2 Transfer/Separation charger output adjustment (AJ:39)----~ 1.6.3 Measuring and adjusting the developing bias AJ: 39: 1.7. Adjustment of the optical unit 1.7.1 Adjustment of the carriage drive belt: 1.7.2 Image inclination and distortion adjustment 1.7.3. Light Distribution Adjust ment---- 1.7.4 Focus Adjustment ~~ 1.7.5 Horizontal reproduction ratio adjustment 1.8 Adjustment of the Developer Unit 1.8.1 Doctor Sleeve Gap Adjustment 1.8.2. Adjustment of Gap between Drum and Sleeve ~ 1.8.3 Adjustment of Developer Polarity Position 1.9 Service Tools-~ 2. PERIODICAL MAINTENANCE 2.1 Periodic Inspection Check List 22. Oiling Cycle Table--- 23 Replacement Schedule of Disposable Parts and Supplies----- ‘SEPT. 1993 © TOSHIBA CORP. i 1940/1350 CONTENTS3. 34 32 33 34 4 44 42 43 44 45 5. 51 52 ‘TROUBLESHOOTING: Image-Related Problems ~~ Paper-Jam Related Problems ~~~ + 3-20 ‘Abnormal Noise-- + 3-25 Electrical Troubleshooting 3-27 PRECAUTIONS FOR STORING AND HANDLING SUPPLIES -~----- 4-4 Precautions for Storing Toshiba Supplies: Inspecting and Cleaning OPC Drum ~ Checking and Replacing Cleaning Fett ‘Checking Drum Cleaning Blade -- - ‘Checking and Cleaning Upper and Lower Heat Rollers WIRE-HARNESS CONNECTION -~ AC Wire-Harness Connection --~ DC Wire-Hamess Connection --- 1340/1350 CONTENTS ii SEPT. 1993 © TOSHIBA CORP.1. ADJUSTMENT ITEMS 1.1 Table of Error Codes When either the “Paper Jam” or “Call Service” display is flashing, press the Clear/Stop key and simultaneously, and error codes will be displayed on the copy quantity indicator. Code] Machine status E1_ | Paper jam inside the machine 2 _| Paper jam near the fuser unit 3 _| Paper remaining inside the machine when power switch is tured ON Paper misfeed (cassette) _ (Optical system does not initialize; optical system is locked (Carriage lock (while copying) Heat roller thermistor is disconnected ‘CP _|Main motor is locked 7 CE | Missing EEPROM (CF_ [UA Mode Error EO _[ Toner Full 918/818 SEPT. 1993 © TOSHIBA CORP. wa 1940/1350 ADJUSTMENT1.2. Self - diagnosis Mode Input code Mode Definition [Clearing method | Display (0+1 [Control panel LED ON |AlILEDs on control panel are lit | Clear/Stop key | ~ mode 042 [Aging mode Aging _"0s" AG 043 | Test mode Motor test and inputfoutput check ‘or =| CH ((nitiaization is performed) { 044 | Test mode Motor test and input/output check "09" cH (045 [Adjustment mode _[ Adjustment of items "09" Al +6 [Forced Ready mode _|Forced entry of Ready mode = = 047 [Aging mode Aging “03 AG 048 | Setting mode System switch over and setting of] "09" AD each priority mode, ets. Inputting of each mode: While pressing the two digital keys of the mode required (i. “0” and “5"), turn the main switch (power) ON. ‘© Control panel LEDs all in ON mode (01): O][1] 1 [Power supply] — [Contro! pane! LEDs all ON] — [Cis ] — Clear ‘© Aging mode (02 or 07): o|[2] 1 [Power suppiy| T ‘Aging operation} — [ cis ] -— [0 ][ 9] ~ Clear Print @ Test mode (03 or 04): Refer to “Input/Output check’ on page (1~4.) ‘# Adjustment mode (05): Refer to Adjustment mode on page (1~7:) © Forced Ready mode (06): Power supply] ——- [0 ][6 ] —— [Forced to be ready Note : This mode is only used when checking the paper feeding. © Setting mode (08): Refer to Setting mode on page (1-9.) ‘SEPT. 1993 © TOSHIBA CORP. 1340/1350 ADJUSTMENTSelf- diagnosis mode, state of movement diagram ve Cape) Casing) test moae ) mae) st scr “09 / 09" pv: Print key ON “C's Clear/Stop key ON ‘SEPT. 1993 © TOSHIBA CORP. 1-3 1940/1350 ADJUSTMENT1.2.1 Input check (Test mode 03/04) By pressing each corresponding key, the status of the following input signals can be checked at Test mode 03 or 04. LeD Fl wy + No. T-FULL T-EMP P-EMP JAM 1 [CAM-SW] HOME-SW 2 cTR DEV-SET 3 EXIT-SW P-STP-SW st fy { Fonly 1350 ee LED comes ON when the signals are “H” (---: implies no meaning). | 03/04 Print Digital key [LED ON os. olfs Power supply] if | CH CH Flash 1940/1350 ADJUSTMENT 1-4 ‘SEPT. 1993 © TOSHIBA CORP.1.22 Output check (Test mode 03/04) By inputting the following codes, the condition of the output signal can be checked in Test mode 03 or 04. Code Funcion Code | Function Broup| + [ain motor) | fa -Transtr, separation and Transfer bias output (HVT-T) oN net | oFF| 1 Discharge lamp output ERS) 2 | Feed clutch (CLT!) - ON 2 OFF 2 _[ Aigningwollorcuteh (CLT2) on 3 OFF @ | Foner motor (6) on ie [Me OFF 7 [Opal tan (aye ton 5) on 7 [MINS OFF 10 _| Total counter Count up (7) | 20" | Scanning motor (M2) - ‘When “PRINT key is pressed, direction of rotation 2 changes atematively {21} _| Cam motor (3) 30 _| Charger output HVT) ONOFF ) ON with frst pressing = ot “PRINT oy. a1 | Tentorsopoaton andwanser bias oupat WVT-T) ONOFF | ocrSlarawana pressing PAINT | 2 337 | Exposure lamp output (EXP) ONiOFF toy. "1 For M2. the speed is operated by the reproduction ratio adjusted. *2, Exposure lamp goes OFF after about five seconds. only 1350 SEPT. 1993.© TOSHIBA CORP. 1-5 1340/1350 ADJUSTMENT Group 1 03104 [Operation]_[Stop [Operation Warm “goal pant -] |_fstoo] 4 | Foner nappy oeasl-L eat PONY ooae [Lean fee PL 08 te Group 2 waa - [Gi5}-L-Test mode standby state i, Power supply] {one direction) 09 }— Warm up. Group 3 Test mode 03/04 Soil [Operation| [Operation] [I'S standby state ef Print Pay HL Print} °c Power supply 09}-~ Warm up 1340/1350 ADJUSTMENT 1-6 SEPT, 1993 © TOSHIBA CORP.1.23 Adjustment mode (Ad: 05) In the adjustment mode, the folowing items can be adjusted or altered (reer to adjustment code list) By turning ON the power while pressing digital keys “0” and "5", the machine will go into the adjustment mode. Allowable | iit Code Name | trian Content input value | Infia, (0 [Automatic adjustment of auto-toner = — | Setthe valve into “24° 1 [Exposure manual 100% (0-199) 99 | Becomes lighter as number becomes higher {2} [Exposure manual 141% '50_| Becomes lighter as number becomes higher [3]_[ Exposure manual 65% 50 | Becomes lighter as number becomes higher '5 | Exposure auto 100% 50 | Becomes lighter as number becomes higher [6)_[ Exposure auto 141% (099 | 50 | Becomes lighter as number becomes higher T7}_ [Exposure auto 65% ‘0-99 | 50 | Becomes lighter as number becomes higher 9 | Exposure light incination 0-99 | 99 [Becomes lighter a ight side as number becomes higher 10 | Exposure dark incination (0-99 | 0 | Becomes lighter at dark side as number becomes higher 14_ | Exposure photo 100% 098 | 50 | Becomes lighter as number becomes higher {15} | Exposure photo 141% 50. | Becomes lighter as number becomes higher [16] | Exposure photo 65% [0-99 | 50 [Becomes lighter as number becomes higher 21 [Movement direction reproduction rato | 0-15 | 08. | Each time the numerical value is increased adjustment by “I”, the movement direction reproduction ratio decrease by approx. 0.15% 25, | Main-charger leading edge margin (0—15 | 08 | Main-charger adjustment for leading-edge | i | margin approx.0.8 mmistep 27 [Leading edge void | 0-15 | © | Adjustment fr proviing the leading-edge void in the normal copy. approx.0.83 mmistep 0: No void area 1 =15:Void area is made 30 | Main-charger traling edge margin (0-15 | 08 |Main-charger adjustment for tralling-ecge margin approx 0.8 mmustep 38 | Main charger grid bias adjustment = 99 | 50 _|Outputinereases when made higher 39. | Transfer transformer adjustment — 99 | 50 | Output increases when made higher “43. | Main charger gtd bias adjustment = 99 | 50 | Output increases when made higher (Photo mode) | 149 [Automatic adjustment of auto- = - exposure {50} [Lens position adjustment (100%) 0-50 | 2 [51] | Lens postion adjustment (141%) 0-15 | 08 [52] [Lens postion adjustment ( 65%) | 0-15 | 08 SEPT. 1993.© TOSHIBA CORP. 1-7 1240/1350 ADJUSTMENTEI Alowable Code Name octet | ial Content 353_ | Registration (100%) (cassette) 0-15 | 08 {54] [Registration (141% (cassete) (0-15 | 08 | Each ime the numerical value is increased jm e —{by "1, he image advances approx. 0.83 155} | Registration (5%) (cassette) (0-15 | 08 |mm toward te leading edge. '56_ | Registration (manval feed) 0-15 | 08 81 | Aigning amount cassette 0—15 | 08 | Each time the numerical value is increased | by", the amount of slack increases by approk. 0.83mm, 90. [ATC adjustment value 0-99 | 50 1 Initial value is value set at EEROM initialized program, but not value set before ment. { ;only 1350, ol[s } {Print} fadjustment|—fPrint} [3 |[4 } fo ][ 9 Power supply xa Memory Testcopy Clear ++ a: Make agjustment using the “1"/-7" key. "2, ons Paint | Auomatcadusiment |_ ros ole of auto-toner tf [Power suppiy| Clear 3, ons Automatic adjustment — “49 |} {Print , olfs [Power supply Clear 1940/1350 ADJUSTMENT (This is enabled only after the automatic adjustment is completed.) SEPT. 1993 © TOSHIBA CORP.1.2.4 Code setting mode (08) [ This mode i for the seting and alteration of modes fisted in the setting codes list ] i __| Seae iowabie | iva No. Name input values | value Contents | VERSION 0-1 0: €uR [ruc @ | Selection of actual Sze rao 0: 100% 1:101% 10 | Ter mode =10 | 3 [o:No automatic reset {automate reset) (@5 sec) [Other than 0: Automatic reset starts in (1-10). inputvalve x 15) seconds 11 [Auto power saving 0-15 | 0 |Aiso power saving operates 5 minutes after (ENERGY SAVER) ready sats is reached. ‘The functons ae: Deactivated 1-12: to power saving in (put value x 20) sec 13:10min 44:20 min. 15:30 min. 12 [Max 0-3 | 0 |o-Copy quant, maxs9 re) 2: Max.199 15. | Exposure priority selection 0-2 | 0 0: Auto- exposure 1: Manual 2: Photo mode 17 | Manval feed auto-stat a © |: Manual start 1: Autostart 25 | Automatic canetiation ot on © [During the automatic exposure mode, ithe [Automat exposure manual exposute side is operated, copier is set | Automatica into the manual exposure mode. | O acvates | 1: Deactivated 25" [User adjustment mode | 0.1 © [0: Activated 1: Deactivated Auto job tart oa © [o:Actvated 1: Deactivated 36 [Quek ser ou + [o: Actwated 1: Deactivated 37_ [Power saving mode 0 (© [0:Ciear by pressing the PRINT key. clearing methog 1: Clear by pressing any key 38 [Power eavingtemparaure | 0-2 | 0 [0:Heater OFF Approx. 100°C 2 Aoprox. 70% 39 |Paperienginjudgement | 0-2 | 0 | Shortsize (A&A, LT-A) judgement point |: P-STP-SW ON trnecat4mm then shor |: P-STP-SW ON tme olfs [ Value olfs _[ eoae Print_}—-| Setting! Print Power supply| alteration Clear Memory storing 1.3. Auto-toner Sensor Adjustment [ Auto toner sensor adjustment is required at the inial operation of the machine and when the | | developer materials replaced. (Code “0” of Adjustment code “05") 1 os A [Power supply] 2 0] — [rr] — evfe ] 3. About tree minutes tater. —~ (ex3|{_24_] When the value isnot at 241, make adjustment using the "177" key 4 cis | —- || N —-[ol9 5. Reinstall the toner cartridge. 1940/1350 ADJUSTMENT 1-10 SEPT, 1993 © TOSHIBA CORP.1.4 Exposure Adjustment Exposure adjustment is required atthe initial operation of the machine and after light distribution | adjustment. Also, when altering the image density at the user’s request, conduct exposure YrAdjustment order coo “Vamos TSE" ] Fhanaipnow enue } vor [tern neem om [haw ese a 0) {ws aot ree) races FEEGRESE] © UTeonacoceoe) Sigwimimon) [animes 7 — None taiwan! — | et . 8 mit | oe mt t 7 | Notes : user. 1. Adjustments shown inside the broken jines are to be made only when requested by the ‘rManual adjustment of each exposure status (use an appropriate code of Adjustment mode “05") ex.) Manual exposure 100% 1. os [Power supply] 2 Exposure] —~ set tne side volume othe manual exposure to the center. 3. B][4] cress digta keys a ands" simutaneousy) — Test copy 4) 1] —- [Pan ]— eal) | ]J— [re J l 4 |= Test copy. *"2: The value varies according to exposure status and reproduction rato. SEPT. 1999 © TOSHIBA CORP. teu 1940/1350 ADJUSTMENTYe Automatic adjustment of automatic exposure Note: Be sure to conduct manual adjustment of manual exposure before automatic adjustment. 41.Place a white Legal or Ad sheet of paper on the glass and align according to the original scale. Place the 2 original on the glass and close the original cover. “ f Z] f 2 lank paper oI Blank pape Power supply 3 4 [2] —- [Pact] — |[ 4) | cavtomatic adjustment completed) (Optical system operates automatically and conducts automatic adjustment) When test copy is needed 4 (eo ) | [3 [4] — Testcory — [0 | 9 ‘SEPT. 1993© TOSHIBA CORP. 1940/1950 ADJUSTMENT4.5. Scanning, Aligning Value, and Registration Adjustment Raganation (83) 56) "Note: The tems inside the broken lines do not normally requte adjustment 1.5.1 Scanning speed adjustment (For checking and adjustment of reproduction ratio in the direction of paper movement.) 1. Place a ruler on the glass and make an LT~ Ror A4-R Direction of copy movernent 100% copy. ——— 2. A few minutes later, compare the copy with the scale on the ruler. 3. Follow the procedure below for adjustment: ols fadjust using [2 ][1]—[_prin ]—J cigita keys |--[_Prit ]~[3 ][ 4 ]—[Fest copy] [Power supply ver * The copy is reduced when the value is set higher. 1.5.2. Aligning value adjustment When the paper feed roller needs replacement, the aligning value can be increased as a tentative countermeasure until replacement. (Use Code 81 in Test mode “05") ols 1 el ]—-Lee Ce) |-f7]|- ee] -BE [Power supply} (Cassette) (New set value) (Current value) ——~ Testcopy —-[0][ 9 ‘SEPT. 1993 © TOSHIBA CORP. 1-13 1940/1350 ADJUSTMENT2. Check for image voiding. If there is image voiding, gradually reduce the value one step at a time (15 > 14> 13) until image voiding no longer occurs. Check that paper jams do not occur at the input value, vei ; A \ro® 2 1.53. Registration adjustment ‘Abnormal registration can occur depending on paper quality or the condition of the paper | feed roller surface. Therefore, they should be checked before conducting the adjust ment described below. Note: When bypass feeding requires adjustment, adjust in the order of cassette followed by manual feeding. Yr Adjustment order Cassone ans 100% -+141%--65%| ———~ | 100% 64) (55) (ss) (Use appropriate code of Test mode “05") Ex, Cassette adjustment (100%) ols 1 —+ [B][4] — [rest copy to confirm registration [Power supply| ex 2 32] —TPe]— i) 1940/1350 ADJUSTMENT 1-14 ‘SEPT, 1993.© TOSHIBA CORP.| | Original Copy 3. Calculation of new set value New set value = Current value + 4. [s171-7"| (GET 9 using the“ s. [em] —[a) Follow procedure trom “2”, to adjust manual feeding. 7. Press “0" and “9” simultaneously and clear the adjustment mode. ‘SEPT. 1993 © TOSHIBA CORP. 1-15 11940/1950 ADJUSTMENT1.6 Checking and Adjustment of Output of High-Voltage Transformer 1.6.1 Grid bias adjustment Adjustment procedures ® Take the process unit out and separate the developer unit and cleaner unit. @® Set the cleaner unit without the drum back into the machine. (The drum fixture may be used.) ® Connecting a ital tester to the machine «@ Setthe (—) probe of the digital tester to the machine frame. © Clip the ( +) probe of the digital tester to the inside of the grid voltage measuring hole. Grid votage measuring hole 1340/1350 ADJUSTMENT 1-16 SEPT. 1993 © TOSHIBA CORP.Press 0 and 5 simultaneously i “AJ" appears in display | When the copy quantity indicator shows “AJ”, key in [38] . 1 "38" flashes in display a | 50° appearsin display | Press the 0 and 5 keys simultaneously and turn the power ON. “38" will flash in the display. Press the Print key. The factory settings will appear in the display. Check the voltage levels with a digital tester. [ ~ 5153 H adjustments are necessary, use the 1 key to move the values up, and the 7 key to move the values down, ‘Adjust the settings until the value in the digital tester matches the prescribed values to be described later. a i Confirm the settings by pressing the Print key. The copy quantity "AJ" appears in display. | indicator will show “AJ” again. To return to the Ready mode, press the 0 and 9 keys simultaneous'y. SEPT, 1993 @ TOSHIBA CORP. 1-17 1940/1950 ADJUSTMENT1.6.2. Transfer/Separation charger output adjustment (AJ:39) Adjustment procedures @GeGeG890 ‘Turn the power switch OFF and unplug the power cord. Take the developer and cleaner unit out of the machine. Set the current measuring fixture to the cleaner unit. Attach the cleaner unit and measuring fixture to the machine. ‘Screw fasten the green ground wire to the machine frame. Connect all connectors as shown bellow. Terminal Identification Connect 10 (©) White connector (© Black connector Pin on black cord ‘Negative probe on digital tester Pin on ed cord ‘Switching connector for ‘separationfranster output Positive probe on digital tester (©) Reed connector for separation output (0) Blue connector for transfer output Green wire Ground Machine frame ‘Current-measuring ig ® Set the digital tester to a full scale range of 100 mVDC to 200 mVDC. * Always use a digital tester with an internal impedance of at least 10 MQ . 1940/1350 ADJUSTMENT 1-18 SEPT, 1993 © TOSHIBA CORP.[PressOand5 | Press the 0 and 5 keys simultaneously and turn the power ON, or |___ simultaneously press the O and 5 keys simultaneously while in the Ready mode appears in display | When the copy quantity indicator shows "AI", Key in [39]. Lo "39" flashes in display will flash in the display. i Press the Print key. The transfer / separation charger will be turned on '50" appears in display | ang the value of this charge will appear in the copy quantity display. |_— st 53 Use the 1 key to move the value up, and the 7 key to move the value down. Adjust the settings until the value in the digital tester matches the prescribed values. “AJ” appears in display —! Press 0 and 9 simultaneously. Confirm the settings by pressing the Print key. The copy quantity indicator will show "AJ" again. To return to the Ready mode, press the 0 and 9 keys simultaneously. Note) f irregularities occur when making halftone copies, lower the separation charge output. It ‘separation failures occur at the drum often, or if the user is using extremely thin paper, increase the separation charge output. Be careful not to increase or decrease the separation charge output too much, ‘SEPT. 1993 © TOSHIBA CORP. 1940/1350 ADJUSTMENT1.6.3 Measuring and adjusting the developing bias [ AJ: 39 (1) Tum the power OFF. (2) Open the front cover. (3) Insert the door switch jig in the door switch. (4) Set the digital tester to full scale range of 1000 VDC. Connect the positive probe to the terminal inside the developing bias measuring hole in the drum lock pin. Connect the negative probe to the machine frame. Press 0 and 5 simultaneously. i "A" appears in display | When the copy quantity indicator shows —— 39" flashes in display | Press the 0 and 5 keys simultaneously and turn the power ON. key in [39]. "39" will lash in the display. Press the Print key. The bias will be tured on. (The transfer/separation charger will also be turned on at this time.) Measure the bias voltage a digital tester. (The prescribed voltage Measure bias level is indicated elsewhere in this manual.) T 1 * Make sure the internal impedance of the digital tester is at least 1OMQ Press the Print key again. This will tum the bias output off. The copy appearsin display. | quantity indicator wil show “AJ” again. Ld Press 0 and 9 simultaneously. Ready mode To retum to the Ready mode, press the 0 and 9 keys simultaneously. (6) When making adjustments, use the VR on the HVT-T after removing the rear cover of the machine. (7) Remove the door switch jg. (8) Remove the digital tester. (9) Close the front cover. Adjustment VR Developing bias measuring hole 1940/1350 ADJUSTMENT 1-20 SEPT. 1999 © TOSHIBA CORP.(Reference) Note that an accurate bias voltage measurement is impossible because of the extremely low input impedance of the analog tester. The analog tester only has an impedance of 10K Q whereas the load value for the developing bias is 230 MQ . (Note) Always use a digital tester with a high internal resistance of about 10 M Prescribed settings for the grid bias, transfer, separation, and developing bias. tem Setting Remarks | When adjusted with a digital tester having an 1. [Grid bias 721+ 5V(0C) _| internal load (resistance) of 10 MQ . (Unloaded ~ 700 V on a surface potentiometer) 2. | Transfer current = 41.0 + 20mv(DC) Insert a3 KQ resistor. Use a 50 mm wide fixture. (4 Ato mV conversion fixture) — Same as above fixture 3. |Separation current 45.0% 6mV(AC) | ~ Always check after checking and adjusting the transfer current. When adjusted with a digital tester having an 4, |Developing bias | ~ 187 + SV(DC) _ intemal load (resistance) of 10 M @ . (Unloaded: 200 V on a surface potentiometer) SEPT. 1993 © TOSHIBA CORP. 1940/1350 ADJUSTMENT1.7. Adjustment of the optical unit 1.7.1 Adjustment of the carriage drive belt Note: Adjust the carriage position after replacement of the carriages, mirror unit, optical system and drive unit (1) Remove the platen cover, the platen glass Bott-tension pulley on paper-exit side and the top cover on the rear side, (2) Move carriages 1 and 2 all the way to the paper-exit side, (3) Remove the bracket that holds the carriage dive belt to carriage 1 by unscrewing the | fixing screw. (4) Loosen the screw in the pulley bracket. | The tension spring will pull the bracket into | place. | (6) Fasten the screw. 1940/1350 ADJUSTMENT 1-22 ‘SEPT. 1993 © TOSHIBA CORP.1.7.2 Image inclination and distortion adjustment (1). Image inclination adjustment movement movement Image Paper | —— Direction of copy paper = Direction of copy paper If inclination of the image occurs even though the edge of the original is properly aligned with the scale, adjust by moving the stopper holder ofthe front. In the case of & © Move the original scale in the direction indicated by arrow => in case of ® ‘@ Move the original scale in the direction | indicated by arrow => ‘SEPT, 1993 © TOSHIBA CORP. 1-23 1940/1350 ADJUSTMENT(2) Image distortion adjustment Direction of copy paper movement Remove the left cover and make adjustments in the following order: Step 1. In the case of images in @ and @). adjust the direction of the copy paper movement with the adjustment screws of mirror 2 to make the images as in© and © In the case of @, turn the adjustment screws in a clockwise direction to tighten. In the case of @ , turn the adjustment screws in ‘a counterclockwise direction to loosen. Step 2. J In the case of image in © and © , make a ‘Step 1 (Screw for mirror 2) vertical adjustment to the direction of the copy paper movement with the adjustment screws of mirror 1 to create a normal image. In the case of ©.. turn the adjustment screws in a clockwise direction to tighten. In the case of ©, turn the adjustment screws in a counterclockwise direction to loosen, 1940/1350 ADJUSTMENT 1-24 SEPT. 1993 © TOSHIBA CORP.yen image appears as @: turn the adjusting + Wh 1940/1350 ADJUSTMENT1.7.3. Light Distribution Adjustment (1) Remove 2 screws of the upper right cover aaa ant side te cover. Then ronove te o> 3% laten gla: / pate is xs / y (2) Move the carriage a tie and then move light distribution plates @ to @ in the indicated direction ( # ) according to the amount of light inconsistency. The result of the adjustment should render an evenly darkened image. (3) Move light distribution plates © to @ in the direction of the arrow (when the rear side is, dark). —— Direction of copy paper moverent (4) Move light distribution plates @) to @ in the» —S#=—= Direction of copy paper movement direction of the arrow (when the front side is dark) “This adjustment may cause under- or over-exposure, Readjust the exposure as necessary. 1940/1350 ADJUSTMENT 1-26 SEPT. 1993 © TOSHIBA CORP.1.7.4 Focus Adjustment (1) Remove the platen glass_and optical cover (COV-OPT-U). (2) Adjust the relative position of the lens unit and mirror unit by moving the lever on the mirror unit (3) Assemble the optical cover (COV-OPT-U) and platen glass and make a sample 1:1 copy. Check the results. (4) Repeat steps (1) to (3) until the image is in focus. of] Mirror unit 1.7.5 Horizontal reproduction ratio adjustment (1). Return the AJ codes from 50 to 52 to their middle values: ASO 25 As 8 A288 (2) Turn the power ON and move the lens unit to the 1:1 position. Then turn the power OFF. Check to see that the holes in the cam and drive bracket line up. If the holes are not aligned, move the lens position detection plate until the hole in the cam matches the hold in the drive bracket. If the plate is at the end of its adjustment stroke (see figure below), remove the lens fixing bracket and shift the belt tothe next tooth. Drive bracket By, —wovete positon < toccone tropa = Wovens poston Sows ae ‘ona pue ed \ Lens position detection plate (3) Reassemble the platen glass and COV-OPT-U and make a sample copy. Check the horizontal reproduction ratio, SEPT. 1993 © TOSHIBA CORP. 1-27 1940/1350 ADJUSTMENT(4) Ifthe reproduction ratio is large, loosen the fixing bracket on the lens unit and move the lens unit (within the amount allowed by the slot in the fixing bracket) toward the paper feed side. Make sure to move the lens position detection plate toward the paper-exit side as much as you move the lens unit, If the reproduction ratio is small, loosen the fixing bracket on the lens unit and move the lens unit, (within the amount allowed by the slot in the fixing bracket) toward the paper-exit side. Make sure to move the lens position detection plate toward the paper feed side as much as you move the lens unit. > Move lens unit If Reproduction rato is large == Move tens unit 1 Reproduction ratio is small (5) If the enlargement and reduction reproduction ratios go out of alignment as a result of this adjustment, correct the reproduction ratios through AJ codes 51 and 52. AN51 (141%) Reproduction ratio up > Adjust between 0 and 7 AN52 (65%) Reproduction ratio down > Adjust between 9 and 15 1340/1350 ADJUSTMENT 1-28 ‘SEPT. 1993 © TOSHIBA CORP.1.8 Adjustment of the Developer Unit 1.8.1 Doctor Sleeve Gap Adjustment Tools required: Doctor sleeve jig(4402048100 ASM-JIG-DOC-180) Method (1) Remove the developer unit from the machine, take out the top cover(two | screws), and empty the developer material. | (2) Loosen the two screws (M3) securing the leveler and set(at both front and rear) the step “0.45" of doctor sleeve jig in the gap between the sleeve and leveler. Secure the screw, while lightly pushing the leveler to the doctor sleeve jig (8) Check that step “0.4” can move smoothly in the front and rear direction in the gap between the sleeve and leveler, while step *0.5" cannot be inserted. Reassemble the top cover of developer unit. Notes: 1. Align the position of sleeve marking with that of leveler, when checking or agjusting the gap between sleeve and leveler. | 2. When assembling the top cover, fasten the hooks with screws after fully inserting them. 3. After reassembling the top cover, pay attention to the overlapping of the side seal (front and rear) and the rubber seal | SEPT. 1993 © TOSHIBA CORP. 1-29 Sleeve Rubber seal | Side seal | 1940/1350 ADJUSTMENT1.8.2. Adjustment of Gap between Drum and Sleeve ‘The 1340/1350 uses a contact-drum method using the guide roller, and no adjustment is necessary. Top cover Magnetic roller sleeve Guide rotier 1.8.3 Adjustment of Developer Polarity Position (1) Remove the developer unit from the machine. (2) Adjust at the rear adjustment plate. Use the ‘stamped mark on the plate as a guide line, and remove the adjustment plate first. ‘Stamped mark Plate Adjustment plate 1940/1350 ADJUSTMENT 1-30 SEPT. 1993 © TOSHIBA CORP.19. Service Tools Doctor sleeve gap adjusting toot Door switch jig Common with mode! 4010 (common tool) Drum current measuring tool for 194011350 ‘SEPT, 1983 © TOSHIBA CORP. 1-31 1340/1350 ADJUSTMENT2. PERIODICAL MAINTENANCE Inspection every 15,000 copies (1) Preparation 1) Ask the key operator about the present machine conditions and note them down. 2) Before starting the maintenance work, make and retain a few sample copies for later comparison. 3) Tum off the power switch and disconnect the power cord plug. (2) The period inspection should be conducted in accordance with the PERIODIC INSPECTION CHECK LIST shown below. Perform the inspection by referring to the figures, as well as to the explanations in the Service Manual when necessary. (3) After the inspection has been completed, plug in the machine and turn the power switch on, and confirm the general operation of the machine by making a few copies and comparing them to those made previously Inspection and over-haul every 90,000 copies. (1) Replace all the consumables. (2) Check to see if there is any damage to parts of the drive section (gear, pulley, timing belt, etc.). Replace parts on principle if damaged. (3) Check to see if there is any damage or peeling of adhered parts (tape, Mylar, etc.). Replace any affected parts. (4) Check to see if all the switches and sensors operate properly. Replace them if they are not operating properly. (6) Clean the inside of the machine thoroughly. 2.1 Periodic Inspection Check List ‘Symbols Used in the Periodic Inspection Check List Cleaning ‘Lubrication Replacement Date (A) Cleaning with alcohol |(V) Vacuotine [(a0)every 30,000 copies || Customer's (H) Heavy-medium oit | (60)Every 60,000 copies |, "ame (© Launa 40 {90)Every 90,000 copies || Machine {(P) Cleaning with Pit Clean | Application 'Same thereatter No, (R60) Inspector © Cleaning with soft pad, | (St) Sticone oil (A) Replace in event of cloth, or cleaner (M) Mother deformation or other || Remarks | (vacuum cleaner) _|(W) White grease (Molycoat), damage ‘SEPT. 1993 © TOSHIBA CORP. 2-1 1940/1350 PERIODICAL MAINTENANCEPeriodic Inspection Check List ea item to check S'S000' | a’x"e0o | Replace | Check, | Remarks copes _| “copies E Cleaner | 1. Overall unit ° 2. Main blade ° 30 oO 7 3. Toner bag 75 ormore Conducted \ operator 1, Recovery blade [6 20 2 5. Drum bushing Oo 6. Discharge lamp ° Drum =| 10. Drum shaft ° 11, Drum ° 30 or more By riginal 12. Glass (A) 18, Original cover @ Optical | 15. No.1 mirror Qor(a) | sjatem - | 16. No.2 mirror _| ora) i 17. No.3 mirror ora) 18. No.d mirror ‘Oorta) ~| 19. No.5 mirror Oona) 20, No.6 mirror Oor(A) 2. Sitgiass ‘Oor(a) Both sides 22. Reflector Oor(A) 23. Lens OorfA) 24, Exposure lamp. 4 ° '25. Automatic exposure sensor ° - }° 26. Reproduction mechanism S Seton (rato 27. erosion mechanism S 28. Slider sheet (A) 23. Airfiter ° a “9 30. Ozone filter oO 30, Charger [70. Unt Oona) 31. Case A) A 32. LED eraser aay (or 1350) ° 33-1, Main charger wire (A) 304 O° 33-2 . Transter/separation charger wire | (A) 604 Oo 34. Terminal contact ° cnboon _ aaeseary 35. Grd « o “10 1940/1350 PERIODICAL MAINTENANCE 2-2 ‘SEPT. 1993© TOSHIBA CORP.Clean at | Lubricate | Replace | Check area Item to check | s;000° | at'x'r-000 | 71,000 | Check) Remarks | bepies | “copies | copies Devel._[ 36, Overall unit 3 oper unit - = [a7. Developer material Ey “4 [98. Front shield ° _4& | [fa wre moe | w | | eT | system [44, Aligning oler @ a 45, Paper guide ° I | 46. Brush ° a | Fuser |50, Teton roter(ppe0 Go so | | 51, Heat roller guide ° 52, Fubber roller (ower) ) 20 53, Cleaning fet 30 - 54, Thermistor OorP) [a 5, Scraper (for heat ole?) ° - 0 | 56. Heat roler exit guide ® - 37. xtroler @ - _ | _ - Snr? _|° Sfararound egos [sso | SEPT. 1993 © TOSHIBA CORP. 2-3 1940/1950 PERIODICAL MAINTENANCE1940/1350 PERIODICAL MAINTENANCE 2-4 SEPT. 1993© TOSHIBA CORP.1940/1350 PERIODICAL MAINTENANCE SEPT. 1993 © TOSHIBA CORP.Explanation of items in the “Remarks” column of the Periodic Inspection Check List 4 "2, *3. “4. 5. 6. *8. “9. “10. Main blade It poor cleaning occurs due to the adhesion of paper dust, ete.before the specified number of copies for replacement have been reached, the edge of the blade has been damaged. Replace the blade if necessary. It is recommended that the blade be replaced when the drum is replaced. Clean the blade edge using a cloth moistened with alcohol. Do not use a dry cloth as it will damage the edge of the blade. Be sure that cotton yarn, etc.is not left on the edge after wiping, Recovery blade If the edge of the blade is damaged, replace the blade regardless of the number of copies made so far Drum Refer to paragraph 4.2. Developer Alter replacing the developer, be sure to adjust the corresponding auto-toner sensor. Teflon roller Rubber roter } Pelerto paragraph 45. Cleaning fet Refer to paragraph 4.3. Scraper If the tip of any of the separation claws is chipped, replace it regardless of the number of copies made so far. If toner adhering to the separation claw is forcibly scraped off, it may be damaged. ‘Therefore, i the tip ofthe claw is heavily coated with toner, replace the claw. Replace whenever severe soiling of the part occurs. Grid Remove the grid from main charger. Clean the grid with a cleaning pad (service part) moistened with aleohol 1940/1350 PERIODICAL MAINTENANCE 2-6 SEPT. 1993 © TOSHIBA CORP.22 Oiling Cycle Table “Number tem to Lubricate Type oft | jumbeetfS.SY2. 1000 Go| feat var ave soars Goch fae) Sicore 30 * The number is the same as that in the Periodic Inspection Check List. Notes : 1) Do not apply oil to the rollers, belt and belt pulley. 2.3 Replacement Schedule of Disposable Parts and Supplies |+Number| Part Name Code pe O00) [a [Man (earn) bade 313500 T1380 3. | Toner bag | “Te13606-European models | Recovery blade ~ = — it [Dum oreo 33-1, | Main charger wire ~ = a 7 38-2 | TransferSeparaton charger wre 37 _| Developer material ~ 01350 ~ 7 | 50.” | Telon role upper heat oer) [WR-ta50U - ‘52 | Rubber role (ower heat roles) [HA-T210 4 : 53 [Gieanng tet “Teton = 55 [ Seraper (for heal le { — c * The number is the same as that in the Periodic Inspection Check List. SEPT. 1993 © TOSHIBA CORP. 1940/1350 PERIODICAL MAINTENANCE3a (1) Blurred image 3. TROUBLESHOOTING Image-Related Problems 4-— Direction of Paper Path students and sae toon ng spine tt tee ice Tues people arrested Bloods, ines leet h March ‘Rens Reagan ve we sy Sumter Zonk Stu, Nexanece leer. secretaries [pv senugsen| SAN SUVADOR AP) — Sunday “betueen etist fqucrrilas and overament {roopsintncessterpretnce of San Vicente, Felugees Streaming tothe capt irr Ineard pear Use tse of San Uorenan and eiznooe¢ Santo Deming on Suess Lorene, some © bm east of Rone — AE members ot ef ona prereret soa ons ‘hay have Soon snagged from Ricwrasss lent ceria TRS a source sande hana dons Smogaing but ded had Bcenstppd ipa bea suctea in the Cubans an yomanciem,” said Une aur, Perrng. to the lest Son ‘sta revokston “Wt over ‘Somoea in, ‘Brand Mediation PANAMA, CY CAP) ~ Delegates to am {national bee agreed Suny te ack former West Cerman Guanceion wily Brana Ieee uate bowen UESicte ag fs Semocratie pascal eaSerup Rover Peace, Prise” Spokesman. for the Ie ‘ernatlonl tld Te Asstt Pree Ford Challenges Suzuki to Golf Match ‘Gerald Ford has llenged 2c mah wen ew Foros challenge reached sai accoring to at ade 10 Surukt Both Ford and Suzukt re eat entnusiats. The prime Imintiers as yet. Secor Mhetner te accept te ‘challenge. ord an adviser to aUS ol company. scheduled arene inTonyeon arcnaneonicway Europe, the Miodle East and Is the paper damp? Ts the optical system lamp? Te the drum damp or gelled rom autsise? ‘SEPT, 1993 TOSHIBA CORP. Charge the paper nthe yes Clean it v€8] wipe tne drum wit a dry coth Note: Be sure not to use alcohol or other solvents because of the bad effect on the rum. 1340/1350 TROUBLESHOOTING(2) Poor Fusing TOSHIBA TEST CHART No Poor contact yes | atornina pon? Coneetit ves Heator ves flamer rcken? Replace t Pressure | sernge woking oper L Temperature Checkcoroc Serio ow? ‘etd creak ‘change the ise ng he saper dams? pager 1940/1350 TROUBLESHOOTING ‘SEPT, 1993 © TOSHIBA CORP.(3) Blank Copy ‘= Direction of Paper Path aaa oan we fae Geotenee a ae Gheekicorrect ‘Sev-unit ove gear Remove [YESForeign manor foreign mater. J deve materia? SEPT. 1993 © TOSHIBA CORP. cemiy se ore Wiebe ‘Sot firmly oe sting charger Drum drive gear fae. Replace toner cartridge. SRDD TONER is not displayed, check area yes nutfhent >>] ineores Adjust levelor by etting Deumistoowe ves} sep cone Check he devel- ‘por unit tiding ‘mechanism fAccoss est, moe a yd toner ior tosee: Aner sheckang nage sens “adnst 1940/1350 TROUBLESHOOTING(4) Solid Black Copy ‘= Direction of Paper Path Broken lamp wire Replace. Check amp torminal contact. Thermotuse broken» Cheek cicuit and then replace, Lamp regulator faire ~> Replace PC boar. Agjust the exposure adjustmant plates and exposure, Foreign matter fropteal path? Remove. Koop the power cord plugged into the receptacle Bay and might [Clean ens, minors Jane deur ‘Onton) 1340/1350 TROUBLESHOOTING SEPT. 1999 © TOSHIBA CORP.(6) White Banding = Direction of Paper Path TEST CHART NO. 9-1 an. yes matter in main charger? ofeign matter in dev sYES| “Srnateral? Gpoer Shiota dev, Unit in contact uth en? yes “Something rma on cru? Remove foreign mater. 5 | clean or replace charger wire SEPT, 1993 © TOSHIBA CORP. Remove foreign | | Remove foreign matter. mater. tis improperty wes ES sot“ Conect or replace. Aker vant tower mage touches, ‘orogin matter Betorg entoring fuser? Replace drum Direction of Paper pa [Chack and comect ev. JSrve and gear operation, Cone. ‘Poor con: Gn Brum surface Proper? Fim or cariages NYES| Check arving 2 oy? system 1940/1350 TROUBLESHOOTING [Clean drum Surface.(6) Skew (copy image printed slantwise) ‘= Direction of Paper Path TOSHIBA TEST CHART NO. 0-1 wow cenanieioan Place 250 sheets or loss. Reina tale cassette properly. Te tho cascots property et” Reinser the paper in the Spposite Streets Adjust side fudes. 1940/1350 TROUBLESHOOTING 3-6 ctoan roer ves Surnce wah capo or foplce rte. check ane ‘improper f i Re otay > sen fo shat se tocar Atego Sina, ves instal the sping Bestel PP STES recty. Clean pine? ole Guida the trontotshe ves Ste pst® pepo er x0 Grgina scale oS VES ‘slanted? Adjust SEPT. 1999 © TOSHIBA CORP.(7) Black Banding (parallel to paper path) ‘= Direction of Paper Path JOSHIGA TEST CHART NO. 9-1 12.0» Romove and lean fons and replace amp. Poo cleanin ‘enum? ciean of roplace the brash forthe signing lee cigan ae replace the sin bade Paper bers on ‘lade edge? Clean recovery Stger aren Ces Reatust | no Frade prossurs Slang Bade << perasits NZ ‘SEPT. 1993 © TOSHIBA CORP. Replace heat toler or leaning roller. Replace drum. FA banding on athorYES, Sehntee stay —| Check LED fraser array of check related eu Correct the tens postion 1340/1350 TROUBLESHOOTING(8) Black Banding (perpendicular to paper path) ‘= Direction of Paper Path TOSHIBA TEST CHaF ie 3 Beveloper bias leakage (black banding)? Sian eas ves| sound dew unt ignng rier sree une ‘Areas, around dev. tani ity? base. Clean heat roller 1340/1350 TROUBLESHOOTING HVT. Granstormer output ves yes Checks circuit. WHV.Tis detec. ve, repiace. Replace drum has teached aluminum base, [Check retum motion of blade. “| Check and adjust recovery blade contact pressure. SEPT. 1993 © TOSHIBA CORP.(9) White Spots ‘= Direction of Paper Path check ans correct Toner lovel in |_ no. cannage 2. Toner supply motion Foner donsity i jeveroper proper? _| Adiust pote positon Repiace dis S| charge lamp or chock ireut Reset HVT Replace [Sevoloper ‘SEPT. 1993 © TOSHIBA CORP. 1940/1350 TROUBLESHOOTING(10) Poor Image Transfer = Direction of Paper Path TOSHIBA TEST CHART NO. 0-1 a wn ‘Cleantranster | YES ‘charger. Transfer clean roller, reset spring or checklcorrect Spring elute, Clean or replace charger wire, Reset paper in reverse direction |.Y Ineascerte or Check and agjust | change paper. | AV rela ‘change paper wo | {be careful whon no_| Storing paper). 1940/1350 TROUBLESHOOTING 3-10 ‘SEPT. 1993 © TOSHIBA CORP.(11) Variation in Copy Density ‘= Direction of Paper Path TOSHIBA TEST CHART NO. 9-1 on ves] Adjust he ight Clean or replace |_YES uneven ight Mt >) dismbuton charger wie, atnibuton’ eer ies ‘Clean the amp. Replace fated | YES Kay of discharge lamp. oe lamps gone out Aajust doctor: ‘Sleeve gap. Poor Check ttoreign [YES heckine ters min idewise dl Lraceine met ee gov. materia han ‘SEPT. 1993 © TOSHIBA CORP. a-u 1340/1350 TROUBLESHOOTING(12) Whitewashed Image(Low Copy Density) ‘= Direction of Paper Path TOSHIBA TEST CHART NO. 9-1 uc om [check toner femety circu operation Clean oF replace hanger wie Readjust exposure, Re der. mater atin vs = 3-12 {Replace toner carage Sey Gre mounting of Adjust doctor Sov. unt sloove gap. (Check ecu Joragjust auto-toner check motor Replace cartdge. Adjust franstormer output. SEPT. 1993 © TOSHIBA CORP.(13) Backgrounding ‘= Direction of Paper Path TOSHIBA TEST CHART NO. 9-1 0» 1. Check pg ‘Adjust exposure. Exposure property Discharge lamp we 2 Replace discharge iar. 2. heck creat Glass and Coan optical ones Oto Developer bias No_| cack bas ouput and ‘system pte aa Property set? sreut. Overtoned? our C1 Adjust gap. ‘hto-toner Check and ‘ev materia readjust. sey raga Replace dev. material check motor [YES Foner always ves, anditscrcut. | vonsppied Poor cleaning? © Replace the main blade wo Toner ves! Remove toner and secupuaina on en SEPT, 1993 TOSHIBA CORP. 3-13 1940/1350 TROUBLESHOOTING(14) Registration Failure = Direction of Paper Path Tres a esting edge ing reoagton ir Seg on Ceing Ad ode. lace ‘ligring rotor matin tioning? 8 cae ves ea i ~we 1940/1950 TROUBLESHOOTING ves Boos the 1. Clean with alcohol 2, Ronstall spring Replace clteh Coneet 3-14 TOSHIOA TEST CHART NO. 9-1 am we Adjust or replace thom, ‘SEPT. 1999 © TOSHIBA CORP.(15) Image Jittering ‘= Direction of Paper Path TOSHEA TEST CHAF NO. 9-1 ma svw \ sieves ee | ee sees pe omen Se a sa enn, saat : me Come oss . eet ease ae jus. ‘SEPT. 1993. © TOSHIBA CORP. 3-15 1340/1350 TROUBLESHOOTING(16) Poor Cleaning ‘= Direction of Paper Path wv TOSHIBA TEST CHART NO. chock circuiting Bischarge lamb Jor replace lamp, ‘gone out? Heat roller exessre proper? Crokadivt pressure Feat rotor temp properly set Use species [wo No. Sevelopertoner Checkicomect circuit ves Cleaning fet aamaged or #2 ite onde? Paper tne Gn etaning blade edge" Replace cleaning fot | [res Ces ean biade edge Replace heat role. | ves [Ceckicorrect control P= reat ‘on heat roller (125mm patch Replace blade. Checkreplace drum. ‘eat roller Weis over? Replace it specitiod no. Toner rocove of copies is exceeded. y rope? | ciean recovery auger Check eeaning blade pressure. 1340/1350 TROUBLESHOOTING 3-16 ‘SEPT. 1993 © TOSHIBA CORP.(17) Uneven Light Distribution = Direction of Paper Path J isis net cories TOSHIBA TEST CHART NO. 9-1 0.» Clean the glass. ves Main of Clean or replace wire ‘wanster charger ‘wre diy (Clean the lamp. Clean the optical ‘system opteat eysom ay? SEPT. 1999 © TOSHIBA CORP. Exposure eee, Adjust lamp mounting Camp discolored (or degraded” Rotate lamp to adjust or replace. Adjust thom correcty Bo 3-17 1340/1350 TROUBLESHOOTING(18) Avalanche Image ‘#= Direction of Paper Path copies. “ADD TONER™ Mashing? tepiace toner cartridge. Roplace developer [YES Developer material materal ile ove? ‘Magnetic Adjust drum sleeve gap. ‘Adjust the charger Foner density transformer ouput 1340/1350 TROUBLESHOOTING © sch in proper contas> “Avalanche” images occur on a solid black copy when the drum surface potential is very high and the developer toner density is too low. This phenomenon does not occur on normal line Something —~\_ves cortnage? Replace cartridge. Check motor and its ‘motor operates che property? t Yves. Check circuit 3-18 ‘SEPT, 1993 © TOSHIBA CORP.(19) Pockmarked Image ‘= Direction of Paper Path TOSHIBA TEST CHART NO. 9-1 m2 0» | charger dy? £5 | cloan the ranstor Too thin paper Used? charger change paper. Ks nS output Tom, Change paper. Pager too sty? ‘racer charger? Yeo Separaton check and conect, ‘Adjust soparaton [YES Separation eck an cae A Sthaue are oust Feast a ‘SEPT, 1993 © TOSHIBA CORP. 3-19 1340/1350 TROUBLESHOOTING3.2 Paper-Jam Related Problems (1) Jamming in the Paper-Feed Section Niet, Scots nexmum, fe Sara, sel aren tee te ie tare wlan sass Feta] Se Shes tees tpl es 4 a > ~ se En, ve eS pass PC CGH “Aine heat roller? vo gear, and chock tre Pale. ‘SEPT. 1993 © TOSHIBA CORP. ie rot Sn ea BNO raion thee >| Spring is unsatistaciory? Correct, Replace. Replace. 1340/1350 TROUBLESHOOTING(6) Copy Paper Scorched Comect the instalation Replace the PS-ACC positon T tthe bolt or caw is check the ed or the surtace Clean, heater-control circuit cae eroteris jon PWA-F-LAC. eiscolored, replace. place. (7) Wrinkled Paper Wenides inte signing ror area, ean guise ea ec race “Wrinkles in the heat ee voller area, rrviacs _gestene Gas “amminginthe Set ves wo ont guide of the heat>——] Comet. A ares Gera. No | coma me ntnaion : os do at cone ot their spring. eae | Sa cnrge ov Seperated neds paper are copied. 1940/1350 TROUBLESHOOTING 3-26 ‘SEPT. 1993 @ TOSHIBA CORP.3.3. Abnormal Noi (1) Belt Noise Putthe belt back into place, adlust he ension (2) Gear/Sprocket Noise Broken gear tooth? Replace. Foreign ‘mattorin rotating poston? yes! (3) Paper- Feeding Noise Clean, [check the gear of the paper toed deve [Clean or replace the abgning-roler gor SEPT. 1993 © TOSHIBA CORP. (4) Aligning Roller Noise Correct he guide retaliation positon. (6) Drum Noise Clean (6) Developer- Unit Noise iio om fom both ends ST YES | Cloan the bearings of the magnet the magnate roller olor 3-25 1340/1350 TROUBLESHOOTING(7) Toner- Cartridge Noise (Check and clean the gears. (Clean the bearing, Coat wth scone cit 1340/1350 TROUBLESHOOTING 3-26 ‘SEPT. 1993 © TOSHIBA CORP.3.4 Electrical Troubleshooting (1) [C5] Optical system initialization errors @Tum the power supply ON/OFF, then visually check that the following units are initialized. Q1: Does the carriage function? (Follow "YES" if the carriage functions even slighty, or sounds as tit is trying to function) Yes] [No Sosuracnteaosucomand (Q2: Is carriage initialization normal? ‘Check item @ “Carriage Errors” Q3: Is the Service Call message displayed immediately after the lens and mirror move? Yes] [No Check item @ “Lens and Miror Errors”. Q4: Use the [TEST MODE CH } (0) (3) or [6] [4) command code 21 to move the lens and mirror to the ppaper-exit position (enlargement position), then turn the power supply ON and OFF again. When the power is turned ON again, do the lens andlor mirror make an out-of-step noise at the home position? No] [Yes \___. For some reason CAM-SW is not switched ON/OFF correctly Check if J3 correctly connected. ‘© Check visually f CAM-SW can clear the bracket. ‘© Check for disconnection or short circuiting around pins 112-11 pin, R98, 82 ‘on PWALGC. |__ jggue the [TEST MODE GH] command again and visually check for faulty conditions. ‘SEPT. 1993 © TOSHIBA CORP. 3-27 1940/1350 TROUBLESHOOTING@Carriage errors Remove the glass and move the carriage to the paper-feed end, then turn ON the power supply and check the following: 1: Is there a loud noise atter the carriage hits the home position? No] [Yes Home switch does not come ON. ‘© Check that the connector (JS) of the home switch is properly inserted. '® Check for disconnection or short-circuting around J5-1, 2, 3, R97, 81 and pin 12 of IC12. on PWA-LGC. ‘G2: Is there a loud noise after the carriage moves slightly or attempts to move? No] [Yes '¢ Turn OFF the power supply, and then move the carriage by hand, it fees asi there is backlash. LL etighten the setscrews of the scanning motor. teels asi the cariage gets caught hatvay. check tthe cariage is geting caught somewhere The carage moves smoothly: Le check tone or more of pins J2-, 2,3, 4or5 are disconnected or short-ceuting ‘iso check for disconnection or short-ircuiting around IC1, RS9, 60, 61, and 62, and pins 3, 4, 5, and 6 of IC13 on LGC. 1940/1350 TROUBLESHOOTING 3-28 SEPT. 1993 © TOSHIBA CORP.@Lens and mirror errors Q1: Are the lens and mirror completely inoperable without any out-ot-step noise being heard? No| [Yes T T LL. « cheek it Ja is correctty connected. ‘Check i152 connector for CAM-SW is correctly connected Remove the glass and lens cover. Press *O" and “4” keys to select TEST MODE CH} Using TEST CODE 21 (CAM-MTR) move the CAM motor to check that it operates smoothly. ‘* Should it stop halfway as if caught and an out-of-step noise be heard. ‘Check the mechanism ‘¢ The outof-step noise is heard but there is no movement. Rotate the motor gears by hand to move the mirror of lens slightly, and carry out the operation test again. Ifthe out-of-step noise is heard again but there is no movernent, CAN-MTR — Check for disconnection or short-circuiting around pins 1 through 5 of 4J3, and J31, and pins 7 through 10 of IC13 on PWA-LGC ‘SEPT. 1999 © TOSHIBA CORP. 3-29 1940/1350 TROUBLESHOOTING(2) [C7] Thermistor disconnection ‘© Open the rear cover, pull out the power supply plug and check the following: @aAre any of the connector terminals of pins 1 through 4 of J7, and pin 12 of J8 on PWA-LGC or 4J46 on PS-ACC, pulled out or disconnected? @s either the thermostat of the heater or the heater lamp disconnected? Check the above, and if necessary carry out repairs. {Q1: Does the heater come ON? Yes] [No] _ Itthe AD mode code 89 (C7 counter) value is “3” change the L value to "0" — Is the level of pin 12 of J8,“L"? NO: Check for imperfect contact or disconnection around pins 1, 4 of J9, 4 and J8-12 on PWA-LGC. YES: Check if there is any Faston terminal of the heater ‘ACC pulled off, or whether there is a disconnection or pulled-out connector in harnesses J8, J9. ‘Check the next question (22). 1340/1350 TROUBLESHOOTING 3-30 ‘SEPT. 1983© TOSHIBA CORP.{Q2: Does the voltage between J9-2 and 3 are remain at 0 V? i ! No] [Yes | |___- pisconnect the heater hamess (Faston connector on ACC) and turn OFF the heater (check that the heater is OFF). After checking that the fuser unit is hot, ‘check the following: (Check that voltage between J9-2 and SG is greater than 3V and less than 5V. |®Check that voltage between J9-3 and SG is greater than OV and gradually drops over a period of time. |@ Pull out J9, then test for continuity between 2, 3 of J9 on harness, to check ifthe thermistor is disconnected. |@Check for disconnection or short-circuiting around F135, 111, 115, 112, 116, on PWA-LGC (Q3:Does the heater lamp remain ON even when the voltage between J1-B2 and SG is rises above 25v? No] [Yes ~~ Disconnect the heater harness and turn OFF the heater. (Check that the heater is OFF) (Check for damage, disconnection or short-circuiting around IC19-1 on PWA-LGC Move the connectors and harnesses of J8, ACC, and check that the voltage displayed on the tester does not drop intermittently. SEPT. 1993 © TOSHIBA CORP. 1940/1350 TROUBLESHOOTING(3) [CP] Main motor lock © Using code 1 of [TEST MODE GH turn ON the main motor. © Check ON/OFF condition of LP1 on PWA-LGC. @When the LED is OFF: © Check if the connector of J6, on PWA-LGC is disconnected. ‘© Check if fuse F2 on PS-ACC is blown. @When the LED is ON and does not flicker. ‘© Check that the main motor makes no unusual noise when it rotates. © Check if the level of pin 8 of IC7 on PWA-LGC constantly remains at “L ‘© Check for disconnection or short-circuiting around J6 on PWA-LGC, and the harness that runs from J6 to Main Motor. 1940/1350 TROUBLESHOOTING 3-32 SEPT. 1999 © TOSHIBA CORP.42 y 2) 4. PRECAUTIONS FOR STORING AND HANDLING SUPPLIES Precautions for Storing Toshiba Supplies Toner and Developer ‘Toner and developer should be stored in a place where the ambient temperature is below 35°C (@5° F) and should also be protected against direct sunlight during transportation. OPC Drum Similarly to the toner and developer, OPC drums should be stored in a dark place where the ambient temperature is below 35°C. Be sure to avoid those places where drums may be subjected to high humidity, chemicals andior their fumes. Cleaning Blade and Heat Roller Blade These items should be stored in a flat place where the ambient temperature is below 35°C and should also be protected against high humidity, chemicals andlor their fumes. Heat Roller and Pressure Roller ‘Avoid those places where heat rollers may be subjected to high humidity, chemicals and/or their fumes. Copy Paper ‘Avoid storing copy paper in a place where the humidity is high ‘After a package is opened, be sure to place and store it in a storage bag. During wet or winter seasons where the temperature varies much from high to low due to room heating, etc. or where the humidity is high, pull out the cassette from the machine, and put it together with the paper inside in a storage bag upon the completion of copying for the day. Also instruct the users to do the same, Inspecting and Cleaning OPC Drum Precautions for Handling Use of gloves If fingerprints or oils adhere to the drum surface (which degrades the characteristics of the photoconductor), this affects the quality of the copy image; therefore, do not touch the drum surface with your bare hands. Removing and reinstalling drums Since the OPC drum surface is very sensitive, be sure to handle the drum carefully when installing and removing it so as not damage its surface. Be sure to apply patting powaer (lubricant) to the entire surface of the drum before installing the drum into the machine. Notes: 1. Application of the patting powaer is to reduce the friction between the drum and cleaning blade. If the application of patting powaer is neglected, the drum and cleaning blade may be damaged. ‘SEPT. 1993 © TOSHIBA CORP. 4-1 1940/1350 SUPPLIES2. When paper fibers adhere to the cleaning blade edge. they may reduce the cleaning ceficiency and, in addition, may damage the blade and the drum. So, if any fibers are found adhering to the blade, be sure to remove them carefully using a soft pad. 3) _ Installation of Machine and Storage of Drum ‘Avoid installing the machine in such places where it may be subjected to high temperature, high humidity, chemicals and their fumes. Do not leave drums in a bright place for a long time, otherwise the drum wil fatigue and will not produce sufficient image density immediately after being installed in the machine. However, this effect may decrease as time elapses. 4) Cleaning the Drum ‘At periodic maintenance calls, wipe clean the entire surface of the drum using the designated cleaning cotton or soft pad. Use sufficiently thick cleaning cotton so as not to scratch the drum surface inadvertently with your fingertips or nails. Also, remove your ring and wristwatch before starting cleaning work to prevent accidental damage to the drum. Be sure not to use other organic solvents or silicone oil as they will have an undesirable effect on the drum, 5) Scratches on OPC Surface Ita scratch exists on the OPC surface through which the aluminum substrate can be seen, no copy image will be produced on this area and, in addition, the cleaning blade will be damaged so replacement with a new drum will be necessary. 6) Collecting Used OPC Drums For disposition of used OPC drums, itis recommended to proceed according to the corresponding regional environmental regulations. 43. Checking and Replacing Cleaning Felt (1), Precautions for Handling Never allow solvents such as thinner, etc. to adhere to the cleaning felt. (2) Poor Heat-Roller Cleaning and Countermeasures Poor heat-roller cleaning should be judged by the deposited toner on the roller. When the felt has heavy toner deposits, the heat-roller surface may be stained with toner. If this happens, replace the cleaning fet. “The cleaning felt will be gradually degraded due to subjection to the heat from the heat roller over a long period of time; therefore, replace it preferably atter about 30,000 copies have been made. 1940/1350 SUPPLIES. 4-2 ‘SEPT, 1993 © TOSHIBA CORP.4.4 Checking Drum Cleaning Blade (1) Precautions for Handling Pay attention to the following points as the cleaning blade life is determined by its edge condition: 1. Donot allow a hard object to hit on or rub against the blade edge. Do not rub the edge with a loth. Do not leave oil (or fingerprints, etc.) on the edge. Do not put solvents such as thinner, ete. on the edge. Do not deposit dirt such as paper fibers, etc. on the blade, Do not place the blade near a heat source, veer 4.5. Checking and Cleaning Upper and Lower Heat Rollers. (1) Precautions for Handling ‘© Upper Heat Roller 1. Do not leave oil (fingerprints, etc.) on the heat roller. 2. Be extremely careful not to allow a hard object to hit on or rub against the roller because the thin Teflon layer coated on the aluminum substrate is easily damaged and, if damaged, will result in poor drum cleaning, © Lower Pressure Roller 1. Do not leave oil (fingerprints, etc.) on the roller surface. (2) Checking Check for staining and damage to the heat roller and clean or replace if necessary. Clean the separation claws and check for chipped claws. Check for a fipped heat-roller cleaning condition. Check the thermistor for proper contact with the heat roller. Check the fused condition of the toner image. Check the heat rollers for proper rotation. (3) Cleaning Procedure for Heat Rollers oP 2 eens When the heat roller becomes dirty, it will cause paper jamming. In that case, wipe the roller surface clean with cotton soaked in alcohol or heat-roller cleaner “RC80" which contains silicone cil, For a better cleaning etfect, clean the roller while itis stil warm. Note: Be careful not to rub against the Tefion-coated surface with your fingernails or hard objects because itis easily damaged. SEPT. 1993 © TOSHIBA CORP. 4-3 1940/1350 SUPPLIESWIRE-HARNESS CONNECTION 5. (2161 asngoneany Aigans wamoe 90 oI" Losses anv 0aKs ef eee x = | i é i i 2 Fei prepea QperT ci. sna d-¥Ad W ve°9 s21s9g noo WS #a1sas A00r d0¥-Sd is ai0N vor yoeuue9 sseusey-esim oy 121NI 1340/1350 Wire-Hamess SEPT. 1993 © TOSHIBA CORP.5.2 DC Wire-Harness Connection DC Wire-Harness Connection poser —ptifina: 1 (adT=Cn [pep ise ERE S 7 Stra 1940/1350 Wire-Harness 991-4-WAd won a Jcan-wre) SERS PM jose ase ep BEA set apt iEX1T-FAN) eg BD yy Bs 5-2 SEPT, 1999.6 TOSHIBA CORP.MEMOTOSHIBA TOSHIBA CORPORATION 2-1, SHIBAURA 1-CHOME, MINATO-KU, TOKYO, 105, JAPAN