Professional Documents
Culture Documents
CHAPTER- 1
INTRODUCTION
Labour welfare:-
Labour welfare work aims at providing such service facilities and
amenities which enable the workers employed in an organization to perform
their work in healthy congenial surrounding conductive to good health and
high morale.
Labour welfare is a comprehensive term including various services,
benefits and facilities offered by the employer. Through such generous fringe
benefits the employer makes life worth living for employees. The welfare
amenities are extended in additional to normal wages and other economic
rewards available to employees as per the legal provisions.
Welfare measures may also be provided by the government, trade unions
and non-government agencies in addition to the employer. “International
Labour Organization efforts to make life worth living for workers” According
to the Oxford dictionary “Welfare is fundamentally an attitude of mind on the
part of management influencing the method by which management activities
are undertaken.
CHAPTER- 2
COMPANY PROFILE
HISTORY OF CIL:
1971/73: Nationalization of coal mines in India.
1973 : Centralization of Coal Mines Authority Limited (CMAL) in
three divisions East, West and Central.
1974 : Centralization of holding company coal India limited (CIL)
six supporting companies. In west Western coalfield
limited (WCL) was established which has its coal areas in
Maharashtra, Madhya Pradesh & Orissa.
1986 : Reorganization of coal companies under coal India limited.
Thereafter coal mines of WCL in Madhya Pradesh (except
Chindwara and Baitul Distt) and Orissa were considered in
the supporting company South Eastern Coalfield Limited
Coal India Limited was formed in 1975 as a holding company with five
subsidiaries:
Coal India Ltd (CIL) will extract coal from 18 abandoned underground mines
owned by three of its subsidiaries in partnership with private players.
Underground mining would be revived in 6 abandoned mines of Eastern
Coalfields, 8 mines of Bharat Coking Coal, and 4 mines of Central Coalfields.
These 18 mines have an approximate reserve of 1,647 million tonnes of coal.
CIL contributes around 85% of coal production in India; it is the largest
company in the World in terms of coal production. Employs nearly 4.25 Lakh
persons and is the largest corporate employer in the country. It is one of the
largest Companies in the country, turnover being around Rs. 386.31 billion in
2007-08. It is one of the largest tax payers (Corporate Tax Rs.35.75 billion) in
2007-08 and has paid Dividend of Rs17.054 Billion to the Govt. of India in
2007-08.
Coal. The Company incorporated under the Companies Act, 1956 has its
registered office at Coal Estate, Civil Lines, Nagpur–440001.
The Company has contributed about 9.5% of the national coal production
during 2007-08. It has mining operation spread over the states of
Maharashtra (in Nagpur, Chandrapur & Yeotmal Districts) and Madhya
Pradesh (in Betul and Chhindawara Districts).
The Company is a major source of supplies of coal to the industries located in
Western India in the States of Maharashtra, Madhya Pradesh, Gujrat and also
in Southern India in the States of Andhra Pradesh, Tamil Nadu, Karnataka and
Kerala. A large numbers of Power Houses under Maharashtra, Madhya
Pradesh, Gujrat, Karnataka, Punjab and Uttar Pradesh - Electricity Boards are
major consumers of its coal along with cement, steel, chemical, fertilizer,
paper and brick Industries in these states.
WCL as the highest corporate tax payer of Vidarbha region has contributed to
the state exchequer during 2008-09 approx. Rs. 897 crores by way of royalty
and taxes and approx. Rs. 438 crores as corporate tax.
WCL a MINIRATNA Company (Government of India) Nagpur based subsidiary
of Navratna Public Sector Undertaking- Coal India Limited, has posted a hefty
profit of Rs. 516.12 crores on equity base of Rs. 297.10 crores as per audited
accounts for the year ended 31st March 2009.
WCL has retained its flagship status among 7 coal producing subsidiaries of
coal India limited by recording highest percentage of achievement against
target in OB removal, coal off-take and 2nd highest in coal production.
WCL received the award and gold medal for best corporate performance on
8th October 2009.
Tree plantation on yearly basis is being undertaken in and around the mines
as per the availability of land and on the reclaimed site and dead OB dumps.
The plantation plays very important role in improving the environment
around the villages in the vicinity of mines. Species of plants planted are
teak, siwan, sisoo, casia, awala, imli, jamoon etc.
The pride of place Miniratna WCL occupies in coal India is because this
company has the finest of workers, supervisors and executives ever ready to
respond and race ahead of others in achieving the desired goal. No challenge
is insurmountable and no target is too high for such a team.
WCL formally launched on 24th March 2008, Forward e-Auction scheme under
the new coal distribution policy of government of India. The objective of the
scheme, introduced for the first time in the country, is to help genuine
industrial consumers under power and other sectors that can source a part of
their requirement through this mode.
The future plan of the company is to maintain its present level of production
and increase it to 45 million tonnes by:
1. Opening new mines
2. Mechanization, introduction of new technology suitable to the
conditions to increase capacity of existing, ongoing and future
projects.
3. Improving efficiency of operations.
Events celebrated:
Every year WCL’s Jankar Women’s club celebrates International Women’s
day. On this occasion all the members of this club help poor and needy by
providing food, clothes, fruits and games & rides to small children. They also
help handicapped people.
Sports competition, summer camps for children, blood donation
camps, health check up camps, seminars on safety, scholarships to
talented students, independence day, republic day, worker’s day, nurses day,
environment week, mining events, Hindi rajbhasha week etc. are celebrated.
WCL AT A GLANCE:
Coal Mines (01.04.08) - 84(37OC, 42UG, 5MIXED)
Coal washries - 1
Manpower (01.04.08) - 64,199
Productivity (2007-08) - 43.51 million tonnes
Off take (2007-08) - 44.90 million tonnes
Output per man shift (2007-08) - 2.52 tonnes
Gross Turnover (business) - 5681 crores
Clear profit - 930 crores
Capital investment (2007-08) - 2846 crores
Royalty & Tax to government - 757 crores
Corporate Tax Payment - 509 crores
Annual investment - approx. 176 crores
A. ONGOING PROJECTS/MINES:
i) Pipla U/G
ii) Silewara U/G Silewara Sub-Area
iii) AB Incline U/G
iv) Saoner U/G
v) Patansaongi U/G Saoner Sub-Area
vi) Kamptee UG Conversion
to OC Kamptee Sub-Area
vii) Inder U/G
viii) Gondegaon OC Gondegaon Sub-Area
B. NEW PROJECTS:
i) Adasa U/G of Saoner Sub-Area
ii) Bhanegaon O/C of Silewara Sub-Area
iii) Singhori O/C of Silewara Sub-Area
iv) Kamptee U/G to O/C (Expansion) of Kamptee Sub-Area
v) Inder U/G to O/C of Kamptee Sub-Area
vi) Gondegaon O/C (Extension) of Gondegaon Sub-Area
Presently there are 250 employees working in Nagpur area office of WCL.
In June 2007, Government has granted status of MINIRATNA to the company
and now the motto of the company is to achieve the status of a NAVRATNA
company in the days to come. In order to achieve this goal, the company has
to put in their best efforts and work as one cohesive unit with focused
attention on:-
1) Sound corporate Governance
2) Timely completion of new projects and advance planning for opening
new mines.
3) Efficient utilization of all available resources with more trust on human
resource, the most precious one.
4) High priority to consumer satisfaction.
CHAPTER- 3
WELFARE FACILITY PROVIDED TO THE EMPLOYEES
IN NAGPUR AREA OFFICE OF WCL
Extramural activities:-
Housing
Education facilities
Maternity benefits
Transportation
Sport facilities
Vocational Training
Holiday home
Social insurance
Every year sports and other events are organized for the
enjoyment of the worker and their family members. Cultural
activities are also conducted on many occasions.
Funds for Community Development:
The company provides funds for the community development
such as electricity, water supply, roads, street lights etc…
Canteen:
A good and well maintained clean canteen facility is available at
the area office premises, for the employees.
SC/ST PLANS:
Organization provides scholarship to children of employees of
SC/ST. The percentage to avail benefit is comparatively low than
the open category. Also, the organization helps the schools and
library which belongs to SC/ST’s.
Good working conditions:
The working conditions in the area office are excellent. The
environment is neat and clean. Lots of greenery is present in the
office premises such pleasant environment keeps employees fit and
fine.
Besides these major facilities there are many more facilities like
mini LTC and major LTC. Plants are distributed to the employees in
environment week; Ganesh Utsav, New Year, Independence day,
republic day etc are celebrated for the enjoyment of the employee
and his family.
3) Fuel allowance
Education Allowance:
1) Study in schools
2) Study in colleges
3) Study in UG/PG Professional Institution
4) Hostel allowance
5) Professional development allowance
Transportation Allowance
Personal allowance etc.
CHAPTER- 4
RESEARCH METHODOLOGY
AN INTRODUCTION:
Research is the process of systematic and in-depth study or search for any
particular topic, subject or area of investigation, backed by collection,
compilation, presentation and interpretation of relevant details or data.
Research methodology is a way to systematically solve the research problem.
It may be understood as a science of studying how research is done
scientifically.
Research may develop hypothesis and test it. In it we study the various
steps that are generally adopted by the researcher in studying his research
problem along with the logic behind them.
Research must be based on fact observable data forms a sound basis for
research inductive investigation lead better support to research finding for
analyzing facts a scientific methodology of analysis must be developed and
result interpreted logically.
It is necessary for the researcher to know not only the research method
or techniques but also the methodology. Thus, when we talk of research
methodology we not only talk of the research methods but also consider the
logic behind the methods we use in the context of our research study and
explain why we are using a particular method or technique and why we are
not using others so that research results are capable of being evaluated
either by the researcher himself or by others.
Research problems would result in certain conclusions by means of logical
analysis which the decision-maker may use for his action or solution.
OBJECTIVES OF STUDY:
HYPOTHESIS:
Employees of Nagpur area office WCL are found to be satisfied with the
welfare facilities provided by their organization.
RESEARCH PROCESS:
In research process, the first and foremost step is selecting and defining a
research problem. A researcher should at first find the problem. Then he
should formulate it so that it becomes susceptible to research. For a
systematic presentation, the process of research may be classified under
three stages- primary stage, secondary stage, and the tertiary stage.
The primary stage includes:-
i) Observation
ii) Interest
iii) Formulating research problem
iv) Documentation
v) Preparation of a bibliography &
vi) Research design
OBSERVATION
Research starts with observation, which leads to curiosity to learn
more
about what has been observed. While observation leads to research
the
research results in elaborate observations and conclusions; or even
further research.
The observation method is widely used mainly because of its
simplicity, usefulness in the framing of hypothesis, its accuracy; the
possibility of getting convincing results, the possibility of the test of
validity etc. to be precise, observation tends to be the basic of any
research.
INTEREST
The observation of certain occurrences creates an interest and
inquisitiveness in the mind of the research to study it future. This is the
basis of interest to study the subject matter of observation. The
interest is the guiding force behind any research.
DOCUMENTATION
The documentary source is an important source of information for a
researcher. A document is any thing in writing a record, files or diaries,
published or unpublished- which can be extracted and used in research.
It is a very valuable source of information for a research. Documentation
is the process of collecting & extracting the documents which are
relevant to research.
RESEARCH DESIGN
After formulating the problem the research design has to be
prepared. Preparation of research design involves selection of means of
obtaining information, time available for research and selection of
method of tabulation & presentation of data.
The research of my project is descriptive study. I have obtained
information by the HOD of the HR Department and some of the
employees of the organization & also from annual reports of company,
newspapers, magazines and websites.
PROJECT PLANNING
Project planning is the first step in actually conducting & directing a
research project. It is one of the most important tasks of a researcher.
This includes formulation of the research objectives & goals and
determining ways of achieving them.
DATA COLLECTION
Data collection is one of the most important aspects of research. For
the success of any project accurate data is very important and
necessary. The information collected through research methodology
must be accurate and relevant.
The data collection method can be classified into two methods:-
- Primary Data
- Secondary Data
- Primary Data:
Data collected by a researcher is known as primary data. It is
collected by a person for his own use obtained from findings. This is
considered as first hand information. This is that data which is
collected by us to meet our own specific purpose. The data is
collected by the means of questionnaire filled in by the employees
at different posts of Nagpur area office. This method of data
collection is very popular particularly in big organizations.
THE RESEARCH APPROACH:
Survey Method
THE RESEARCH INSTRUMENT:
Questionnaire
THE RESPONDENTS:
The employees of the organization.
- Secondary Data:
Secondary data means data that are already available ie, they refer
to data which has already been collected and analyzed by some
one else. This type of data information can also be used by the
researcher for his use as second hand information sources through
which secondary data can be collected.
Secondary data may either be published data or unpublished data.
Published data used here is from:-
i) Magazines
ii) Annual reports of the company
ANALYSIS OF DATA
Once the collection of data is complete, it should be analyzed and
processed through classification tabulation etc in accordance with
the subject matter. A careful planning of the analytical framework
should therefore be done by the researcher. Data analysis is carried
out by arranging the data received by the employees in an excel
sheet. This data is then converted into graphical forms. Pie charts
have also been used for the tabulation and interpretation of data
collected.
HYPOTHESIS TESTING
After analyzing the data hypothesis testing is done. It will result in
either accepting the hypothesis or rejecting it.
INTERPRETATION
After testing the hypothesis the researcher comes out with his
conclusions. The explanation of theory can also be considered as
interpretation.
QUESTIONNAIRE PREPARATION
The basic requisite of any research study is the appropriate data
which can be collected with the help of a schedule or a
questionnaire. With the help of questionnaire it is easy to determine
the satisfaction level of so many employees in the organization.
SAMPLING SIZE
The sampling size on which the analysis is based is 72.
SAMPLING TECHNIQUES
The sampling technique used for carrying out this study is RANDOM
sampling technique.
PREPARATION OF A BIBLIOGRAPHY
At the end of any research report a bibliography is generally
added. This is the list of books, publications, periodicals, journals,
reports, etc which are used by the researcher in connection with
the study.
CHAPTER- 5
DATA ANALYSIS AND INTERPRETATION
25% 25%
Canteen
Housing
Education
Medical
25% 25%
8%
2 to 5
30%
5 to 6
62% 6 and above
Conclusion:- More than six special facilities are availed by 62% employees.
Q.4) How many facilities are provided for education of children to employees?
Bus facility
35%
40%
School facility
Education loan
facility
25%
Conclusion:- This suggest employees are quit satisfied with the facilities
provided to them and it also help in improving their morale.
Q.5) Are you getting wages as per basic minimum criteria allotted by
government?
5%
20%
Yes
No
No Suggestions
75%
Conclusion:- 75% of the employees are accepted that they are getting wages
as per the basic minimum criteria allotted by government.
Q.6) How much time it will take for sanctioning special welfare facilities?
10%
40% 1 week
2 to 3 week
3 to 4 week
50%
Q.7) Is there suitable ventilation and good environment in the work place?
15%
Yes
20% No
65% No
Suggestions
90
80
70
60
50
40
30
20
10
0
YES NO
Q.9) How much are you satisfied by the procedure of availing routine welfare
facilities?
5% 5%
30%
highly satisfied
satisfied
partly satisfied
not satisfied
60%
Conclusion:- The 30% of the employees are highly satisfied, 60% are satisfied
and rest of the employees is 5% partly satisfied and 5% are not satisfied.
Q.10) How much are you satisfied by the procedure of availing special welfare
facilities?
4%
6%
highly satisfied
28% satisfied
partly satisfied
62%
not satisfied
Conclusion:- 62% employees are highly satisfied, 28% are satisfied and rest
of the employees are 6% partly satisfied and 4% are not satisfied.
8% 17%
No improvement
early action
should be taken
proper time
should be taken
75%
2%
highly agree
45% agree
53%
disagree
Conclusion:- 53% employees are highly agree that the welfare benefits
provided by the organization plays a motivational factor.
Not applicable
5% making
25% appli,submit prof
n imme sanc
only application
is required
just an approach
70%
application submit the proof and the 70% employees says that only
application is required.
Q.15) Briefly explain the procedure availing the special welfare facilities in
points?
lengthy process
20%
5% not availed
apply take
75% approval n show
proof
CHAPTER-6
OBSERVATION AND CONCLUSION
CHAPTER- 7
SUGGESTIONS AND LIMITATIONS
SUGGESTIONS
LIMITATIONS
1) The study does not cover the entire work for as sample size is 72.
2) The study is based on a particular class of employees i.e. Officer,
clerk etc.
3) The result depends on the answers received from respondent which
may be biased.
BIBLIOGRAPHY
Websites:- www.westerncoal.nic.in
www.coalindia.nic.in
QUESTIONNAIRE
PLEASE TICK
1) How many facilities provided by the company to you?
Canteen Housing
Education Medical
6) How much time it will take for sanctioning special welfare facility?
1-2 week 2-3 week 3-4 week