Professional Documents
Culture Documents
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Managing Communication Knowledge
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and Information
STUDENT NAME: ABDUL JALIL
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Introduction:
Information is the crucial element for any kind of business. There are lots of giant companies
which are developed to provide information to the customers. Especially technological
companies provide valuable information on Smartphone by developing data network. In this
assignment the need of information and knowledge, their uses in decision making process have
discussed. By this time the use of information system is discussed in the context of a fictional
company AppiTaxi which is a London based taxi booking company. There are also discussions
about key important aspects about UBER which is a car booking American International
company headquartered in San Francisco, California. The assignment reveals that how
information system is important to provide better business service.
over time. The decisions taken by the UBER and their rationalities on those market scenarios can
help a lot in planning of the expansion of the AppiTaxi.
many employees to be recruited and finance department passes information about how much
money to be financed. The management then takes decisions and formulates strategies on the
basis of the information provided. The other source of the information is the external source
which gives information about the competitor, the market and customers and the business
environment. Competitors are the entities which battles for grabbing the market share in the
market place. For a startup business like AppiTaxi it will be helpful if it analyzes its past
successful decisions on those market scenarios in which UBER goes on and then formulate
effective decisions. The information about the customers and the market is a very crucial factor
because the customers are dominant player in the market who changes the market by changing
their consumption pattern. Business environment can affect the decision making process
positively or negatively by its nature.
need of sitting with the representative of the stakeholders, discussing the key decision issues with
them, sharing the opinions to build successful business relationships (Biddle, 2015).
Recent Advances in Research-transfer Models, 1998 ). Surveys and analysis are very much
important for designing effective business strategies. The proper information about the market
knowledge about the customers will help to design better strategies. The leadership quality and
the intuition of the top level managers must be needed to design and formulate good strategies.
AppiTaxi will design its strategies by accumulating the all available information of the customers
and the market. The strategies for early establishing of the UBER may help AppiTaxi to design
its own business strategies.
need of better communication skill in the area of business. Personal plan helps the manager to
overcome the lacking and makes him more efficient.
More accurate information should be collected to get more accurate results. The firm may use
modern systems like scorecard balancing system. Information is the life of a technology firm.
AppiTaxi can use a combination of different types of information collecting system. Information
should be formatted more appropriately to get more accurate result. Technological development
and up gradation is necessary in almost all stages of information. Besides new technologies
should be developed to attract new customers (Ifad, 2015). Dissemination of information means
distributing information to different stakeholders. Firms stakeholders are shareholders,
employees, customers, suppliers and managers. Appropriate information should be disseminated
to different stockholders. Time to time review and correction is also needed.
Conclusion:
There are lot of technological firms which are developed to provide information need to the
customer. Information Technology has developed significantly and the new idea of giving many
services has emerged. AppiTaxi is such type of company which wants to provide car booking
facilities through the data network service on Smartphone. The assignment shows how
information technology is used to provide business services and its uses in decision making
process. The investment in IT sector for developing strong network service is a main concern for
many other companies. It reduces the cost and time of information processing and enhances the
service quality. Thus information system and communication knowledge help to establish a long
term profitable business in the market.
References
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