Rsum

}Dee Reid
Address: 48 Selth Street, Albert Park, 5014.
Phone: 0423 214 586
E-mail: denisejreid@gmail.com
D.O.B: 30th March 1988

Personal Attributes
Personable, polite, hardworking, flexible, reliable, and fun loving.

Experience
Gorman (30/8/2013 2/8/2014) (1/4/2015 present)
245a Rundle St, Adelaide.
Sales Assistant.

Gorman is a small clothing boutique located on Rundle Street, the aim is to provide beautiful designer
clothing and maintain a high, consistent level of customer service. My role at Gorman is mainly focused
around styling and outfitting. I aim to exceed customer expectations and remain a motivated and
enthusiastic team member. Aside from assisting customers with their purchases and general inquiries
my role encompasses all usual retail duties, for example:
Point of sale.
Opening and closing procedures.
Steaming and restocking garments.
General store upkeep.
Using Point of Sale, EFTPOS and email.
Working with KPIs and personal budgets.
Mary Martin Bookshop (1/11/2011 5/8/2012)
249 Rundle St, Adelaide. (Business no longer in operation)
Sales Assistant.

Mary Martin Bookshop was Adelaides oldest book retailer. Unfortunately, due to changes in the
book industry and competition from online retailers Mary Martin closed its doors in August of 2012.
My duties included:
Processing sales, managing customer inquiries, laybys and special orders.
Receiving stock, processing invoices, completing new release orders.
Working independently and in a team.
Opening and closing the store.
The Gallery (6/6/2011 4/10/2011)
10-11 Austin Friars, London, EC2N 2HG.
http://www.thegallery-bar.co.uk/
Waitress.

The Gallery is a restaurant and bar located in the heart of Londons busy business district. The staff
at the Gallery aim to provide a balance between a cozy pub atmosphere and a modern semi-formal
dining experience. As a waitress I covered a variety of shifts, ranging from, but not limited to: relaxed
breakfast service, busy lunch trading and late night cocktail waitressing.
My duties included:
Preparing the restaurant for daily breakfast and lunch services (e.g. settings tables, stocking
condiments, polishing glassware and cutlery.)
Escorting customers to their tables, informing patrons of the daily specials, explaining the
preparation methods of various menu items, and making recommendations.
Ensuring that customers were happy with their meals.
Preparing the bill and taking payment for meals.
Serving food and beverages (using a tray).
Clearing tables and counter areas as required.
Taking action to resolve and rectify any customer complaints or problems in a professional
and prompt manner.
Restocking service areas.
Mary Martin Book Shop Caf (1/9/2010 4/4/2011)
The Parade, Norwood. (Business no longer in operation)
Caf Attendant.

Opening and closing caf.

Taking orders, and preparing beverages (including espresso coffee) and food.
Day to day kitchen duties and preparation.
Placing orders with suppliers.

Education
Bachelor of Teaching, Adelaide University (Currently in fourth year)

Workshops and Training

2010 Responsible Service of Alcohol
2010 Food Safety

A three hour workshop outlining the safe ways to store and prepare food.

References
}

Miss Stephanie Berndt,

Manager of Gorman Rundle Street.
0421 344 232
Mrs. Sarita Chadwick,
Previous owner of Mary Martin Bookshop.
0419 394 944