AZIA L.

LUDWIG
942 W 1325 S Cedar City, Utah 84720
(208)705-8994
azialee@LIVE.com

OBJECTIVE:

I am seeking a position as a licensed banker that will highlight my skills and abilities with
opportunities for growth with a successful company that rewards hard work.

SKILLS:

Great organization skills, ability to multitask, computer skills, typing skills, experience
with Microsoft word/excel, phone etiquette, personable skills, team oriented, and
excellent written and verbal communication.

EDUCATION:

Associates in Business from Salt Lake Community College (Graduation date: 12/07/15)
IRA Certification (Aug 2015- Present)
Notary Public (Aug 2015- Present)
NMLS Certification (Aug 2015- Present)
Casualty, Property and Life Insurance Licensed (September 2008-Present)

EXPERIENCE:

Financial Service Representative: Mountain America Credit Union;

Cross sell multiple financial products and services to new and existing member while
providing courteous, professional and knowledgeable service. Consistently focus to
increase member satisfaction and account retention by giving quality service. (Feb 2015Present)
Server/Certified Trainer: Longhorn Steakhouse;
Duties entailed interacting with guests to ensure that they had a great dining experience
while serving them in a timely, efficient manner, and being attentive at all times while
making sure the guests needs were continuously met. Responsibilities also included
strong product knowledge, driving sales, being a team leader and keeping morale up,
along with keeping a clean work environment. (Aug 2012- Jan 2014)
Customer Relations Specialist: Allstate Customer Care Center;
Consistently delivered outstanding customer service, resolved all requests and concerns,
outstanding problem solving and decision making skills, proactively identify/act on
cross-sell and recognize upgrade opportunities. (November 2011- Aug 2012)
Marketing Specialist: American Family Insurance;
Marketer ran appointments, strong product knowledge, quoting knowledge, customer
service and billing care specialist, data entry and computer organization. (August 2008November 2011)
Sales Associate: Bath and Body Works;
Knowledgeable of sales products, provided great customer service, maintained/provided
a clean environment, cashier skills, answered phones, kept records of sales.(Oct. 2008March 2009)