Paul S.

Gallagher, MLIS
1503 Liberty Ave
Lincoln Park, MI, 48146
(734) 558-3884
paul.gallagher@wayne.edu
EDUCATION
Expected completion August 2021

Ph.D. Student (attending fall 2015)

Instructional Design and Technology
College of Education
Wayne State University, Detroit, Michigan
Master of Library and Information Science
School of Library and Information Science
Specialization in Fine and Performing Arts Librarianship
Wayne State University, Detroit, Michigan
Bachelor of Fine Arts in Studio Arts
College of Fine, Performing, and Communication Arts
Concentration in Interdisciplinary Electronic Arts
Wayne State University, Detroit, Michigan

August 2009

December 2003

EMPLOYMENT
Director, Operations and User Services
Wayne State University Libraries

December 2012 Current

The Director of Library Operations and User Services provides senior level leadership for a wide
range of operational divisions, including Learning and Research Support, Discovery Services, Digital
Publishing, Acquisitions/Collection Development, Library Technology, and Access Services. This
role oversees twenty-four direct reports, and works with all library service groups to advance the
library system strategic directions and to promote the libraries role as a valued campus partner
with teaching, learning, and research.
Reporting directly to the Dean, this role leads the advancement of library strategic directions;
engages with the larger library system to express the library visions and mission, promotes
professional development and organizational growth, develops technology strategy, and develops
innovative approaches to library services based on data-driven and collaborative approaches.
A key function of this role is the development of a model organizational culture focused on agile
teams with a greatly flattened administrative structure. Working with a wide range of areas of
stakeholders, the Director of Library Operations works to promote organizational agility and
efficient service processes, and to develop a culture of positive evolution that develops leadership
at all levels of the organization.

Select accomplishments include:

Worked with library leadership and WSU Employee Development to develop a strategic
planning process aligned with the ongoing University strategic plan. The new process
entails yearly unit tactical plans aligned with University and Library strategic directions,
and a values integrations committee working to promote library core values in the daily
operations.

Negotiated a pending Memorandum of Understanding with several statewide partners to

develop a new service-hub for the State of Michigan with the Digital Public Library of
America. Expected launch is August 2015, and will include metadata aggregation and
outreach activities in collaboration with the University of Michigan, Michigan State
University, Western Michigan University, the Library of Michigan and other partners.

Worked with a range of library leaders to develop new organizational structure built
around self-organizing teams with a focus on collaboration, self-empowerment, and
operational excellence.

Served in a key role to convert the Science and Engineering Library into a closed collection
to improve access to materials and develop operational efficiencies. The project entailed a
comprehensive data review to both evaluate physical use, the development of
communications, and process changes to ensure uninterrupted access to library materials.

Worked with professional staff and the library leadership to continually evolve hiring
practices that represent new models of library staffing including a focus on new
technology roles and the functional-specialist model as described by the Association of
College and Research Libraries.

Supported key initiatives with library technology, including a new focus on discovery and
innovation, digital publishing, and staff intranet.

Served in a key capacity with yearly budgetary concerns, including developing cost
reduction measures and auditing resulting in operational cost reductions over $300,000.

Wayne State University Libraries

Associate Director, Discovery Services

October 2011 December 2012

Detroit, MI

Responsibilities include managing library discovery interfaces, including the integrated library
system, link resolvers, discovery platform, and the library website. Managed a staff of twelve,
including systems, ILS, cataloging/metadata and database integrity teams.

Implemented the Ebsco Discovery Service, and later the Summon Discovery Layer; managed
project deployment including evaluation, technology development, and marketing.

Developed and implemented a server transformation project that moved existing

infrastructure into high-availability virtualization. Cost savings from this project exceeded
$100,000 over five years, shortened new server implementation time to hours from months,
and provides 99.9% uptime.

Greatly improved technology situational awareness by deploying a monitoring platform

utilizing Nagios. This improvement provides real-time monitoring of classroom
presentation equipment and library servers that has dramatically improved support
response and reduced helpdesk support by nearly 20%.

Managed a large technology infrastructure, including over a dozen public facing services
and over thirty servers.

Developed positions and hired professionals in several key roles, including

Metadata/eResources, Library Systems, and Digital Publishing.

Wayne State University Libraries

Developer Librarian

October 2009- October 2011

Detroit, MI

Responsible for library technology development and software programming initiatives, including
open source software development and improving library systems with emerging technology.

Was a key developer for the library mobile website using the open-source MIT Mobile Web
OSP system. The platform provided over 100,000 users access to library information and
resources via mobile devices.

Created a new method to integrate library resources into the university learning
management (BlackBoard) system. Library subject guides are automatically included in
over 5,000 classes, and traffic to the library subject guides has grown by 17% with yearly
visits nearing 350,000 users.

Developed a library stack mapping application to help patrons locate materials in any of the
five WSULS libraries. The system helps over 3,000 yearly users map library materials in
300 different locations.

Wayne State University

Institute of Museum and Library Sciences Cohort
School of Library and Information Science
Graduate Assistant, Digital Library Initiatives, WSU Libraries

September 2007- August 2009

Detroit, MI

Funded graduate assistant as part of Institute of Museum and Library Services Recruiting
and Educating the 21st Century Fine and Performing Arts Librarian grant cohort.

Developed an open-source archival search system (PAST, Performance Archives Search

Tool) used by the Michigan Opera Theatre and the Detroit Symphony Orchestra.

Developed a volunteer program for the Michigan Opera Theatre library to digitize archives,
which still serves as a key practicum destination for WSU library school students.

Systems administrator for the LUNA visual resource management system. Duties include
managing hardware, testing, and data migration. System was deployed as a campus-wide
resource in the spring of 2009 and is the primary classroom tool in support of the campus
Visual Resources Center

Select Corporate Experience

CompUSA Corporate Training
Lead Advanced Technology Instructor
Idetix Software Systems
Technical Product Specialist

August 2005 September 2007

Novi, MI
April 2004 August 2005
Auburn Hills, MI

PRESENTATIONS, POSTERS, GUEST LECTURES

National
April 2015 Co-presenter with Elliot Polak, Association of College and Research Libraries Bi-annual
Conference. Using Dashboards to Power Collection Management Decision Making, Portland, OR.
April 2013 - Panelist, Association of College and Research Libraries Bi-annual Conference. A DataDriven Deselection Approach for Managing Low-Use Print Materials, Indianapolis, IN.
June 2012 - Panelist, American Library Association Annual Conference. Growing I.T. Skillsets in
Technical Services Operations, Anaheim, CA.
October 2011 - Invited Panelist, Mid-Atlantic Regional Archives Conference. Open-Source Software
and Archives Panel Discussion, Bethlehem, PA.
October 2010 - Poster, Library and Information Technology Association (LITA) Annual Conference.
PAST Performance Archive Search System, Atlanta, GA.
April 2009 - Poster, HASTAC III Conference. PAST Performance Archive Search System,
Champaign-Urbana, IL.
May 2008 Co-presenter with Robert Stiles, Major Orchestra Librarians Association Annual
Conference. PAST Performance Archive Search System, Nashville, TN.
State/Regional
May 2015 - Panelist, Michigan Library Association Academic Libraries Day. The DPLA comes to
Michigan, Bay City, MI.
November 2014 - Co-presenter with Paul Beavers, Judith Arnold, and Elliot Polak, Southeast
Michigan League of Libraries. Assessment in Process: Three ongoing projects at the Wayne State
Libraries, Bay City, MI.
September 2014 - Co-presenter with Rod Fiori, Merit: A Summit for Network Professionals.
Proactive Management of Classroom Technology Using Open Source Tools, Livonia, MI.
May 2014 - Co-presenter with Dean Sandra Yee, Michigan Library Association Academic Libraries
Day. Radical Collaborations: Developing Strategic Partnerships for New Entrepreneurial
Opportunities, Lansing, MI.
May 2014 - Co-presenter with Rod Fiori, Merit Member Conference. Proactive Management of
Classroom Technology Using Open Source Tools, Ypsilanti, MI.
October 2013 - Invited Presenter, Michigan Library Association Annual Conference. Library Quality
Management: Quit Counting and Start Listening, IGNITE Session presented to whole conference.
Lansing, MI.

June 2013 Invited Panelist, Michigan Archival Association Annual Conference. Collaboration in an
Electronic World, Ypsilanti, MI.
April 2013 - Co-Presenter with Veronica Bielat, Michigan Blackboard Users Group Annual
Conference. Rolling 7s Every Time: A Seamless Integration of Blackboard+Library, Livonia, MI.
November 2012 - Presenter, Michigan Library Association Annual Conference. What YOU Should
Know About Library Mobile Apps, Detroit, MI.
May 2012 - Keynote Presenter, Michigan Chapter American Association of Law Libraries. Where Did
All the Books Go? Emerging Trends in Law Library Electronic Resources, Grand Rapids, MI.
March 2012 - Keynote Presenter, Michigan Library Association: Transition from Print to Digital
Workshop. Where Did All the Books Go? Emerging Trends in Library Electronic Resources, Novi,
MI.
November 2011 - Invited Presenter, Southeast Michigan League of Libraries. The Reality of Library
Mobile Apps, Auburn Hills, MI.
November 2011 - Presenter, Michigan Library Association Annual Conference. What Every
Librarian Should Know About eBooks and eReaders, Kalamazoo, MI.
September 2011 - Presenter, Michigan Innovative Users Group. Help Im Lost: Developing a Library
Mapping System without Breaking the Bank, Lansing, MI.
May 2011- Presenter, e-Cornucopia 2011: The Open Digital University. Wayne State University
Libraries Mobile Web, Rochester, MI.
May 2011 - Invited Presenter, Michigan Council of Library Directors, Collection Management
Subgroup Annual Meeting. Copyright Clearance Center Payment System, Big Rapids, MI.
March 2011 Invited Presenter, Michigan Library Association Transitions from Print to Digital: Hype
vs. Reality Workshop. Electronic Publishing: Things You Should Know, Things We Can Do,
Farmington Hills, MI.
March 2011 Invited Keynote Panelist, Michigan Library Association Transitions from Print to
Digital: Hype vs. Reality Workshop. Farmington Hills, MI.
February 2011- Keynote Presenter, Friends of Michigan Libraries Annual Workshop. E-Books, EBook Readers, and Social Media: Whats Your Preference? Lansing, MI.
November 2010 - Presenter, Metropolitan Detroit Medical Library Group. What everyone should
know about eBooks and eReaders, Detroit, MI.
November 2010 - Presenter, Michigan Library Association Annual Conference. Help Im Lost:
Developing a Library Mapping System without Breaking the Bank, Traverse City, MI.
September 2009 Invited Presenter, Mid-Michigan Library Consortium Annual Meeting. What
everyone should know about eBooks and eReaders, Cadillac, MI.

October 2008 - Presenter, Michigan Library Association Annual Conference. Upcoming Professionals
Session, Kalamazoo, MI.
Local
April 2015 Keynote Panelist, School of Library and Information Science Job Fair. Wayne State
Libraries Technology Strategy, Detroit, MI
Jan 2015 Guest Lecturer, LIS 7040 Management Topics for Information Professionals. Wayne State
Libraries Technology Strategy, Online.
July 2011 - Invited Presenter, Gale-Cengage Staff Brownbag Series. Wayne State University
Libraries Mobile Web, Farmington Hills, MI.
July 2011 - Presenter, Friends of the Huntington Woods Library. E-Books, E-Book Readers, and
Social Media: Whats Your Preference? Farmington Hills, MI.
January 2011- Keynote Presenter, Monroe Public Library Staff Day. What everyone should know
about eBooks and eReaders, Monroe, MI.
July 2009 Invited Presenter, DALNET Library Consortium. What everyone should know about
eBooks and eReaders, Detroit, MI.
April 2009 Invited Presenter, WSU School of Library and Information Science Advisory Board.
What the Program Has Meant to You Student Perspectives, Detroit, MI.
April 2009 Invited Presenter, WSU Board of Governors. IMLS Cohort Update, Detroit, MI.

PUBLICATIONS
Gallagher, P. (2015) LibGuides & LMS Integration Drives Traffic "Through the Roof." Springshare
National Newsletter. April 2015. Available online at:
http://buzz.springshare.com/springynews/news-26/lms
Gallagher, P. (2011) eBooks and eReaders. Friends of Michigan Libraries Manual. May 2011. Book
chapter made available to Michigan library friends organizations.
Sharpe, J. & Gallagher, P. (2011) Developing a Web API for Interlibrary Loan Copyright Payments.
Journal of Interlibrary Loan, Document Delivery & Electronic Reserve. 21(3), 133-139.
Gallagher, P. (2009) Map it @ WSU: Development of a Library Mapping System for Large Academic
Libraries. Code4Lib Journal. June 2009. Available online at:
http://journal.code4lib.org/articles/3072

TEACHING AREAS
LIS 7440 - Information Architecture, Adjunct Professor, WSU School of Library and Information
Science. (Winter 2011, 2012, 2013, 2014)

Developed all course material, course focus is on relating the history and practice of
information architecture for the World Wide Web, and to help students to leverage their
skills and knowledge in the field of librarianship within the broad context and practice of
information architecture. Topics include I.A. strategy, architecture documentation, usability
testing, and academic research topics.
LIS 7420 Client Centered Website Development, Adjunct Professor, WSU School of Library and
Information Science. (Fall 2011, 2012, Summer 2011)
Topics include a review of development methodologies for client centered websites using
HTML, CSS and successor technologies.
GRANTS
Walker, P., Stiles, R. & Gallagher, P. DSO Archives Dissemination: Planning and Implementation.
$70,000, The Detroit Symphony Orchestra. Funded October 2009 by Andrew W. Mellon
Foundation.
HONORS, AWARDS, SCHOLARSHIPS
2009 -

Initiated as member of Beta Phi Mu, the Library and Information Science Honor
Society. Sponsored by the facility of the School of Library and Information
Science.

2007 -

Institute of Museum and Library Services Training the 21st Century Fine and
Performing Arts Librarian Recipient, Wayne State University

1996 -

Department of Art and Art History Talent Scholarship Recipient, Wayne State
University

PROFESSIONAL SERVICE
Regional
2014 -

Committee Member, Michigan Library Association, Professional Development

and Networking Committee

2014 -

Committee Member, Michigan Digital Public Library Association State Hub

Steering Committee

2006 -

Library Technology Advisor, Michigan Opera Theatre, Allesee Opera and Dance
Library

2007 -

Volunteer Webmaster, Trenton Historical Society

2011 - 2012

Committee Member, Michigan Library Association, Web Advisory Committee

2010 - 2011

Committee Member, Michigan Library Association, Web Advisory Committee

2009 - 2011

Digital Archives Consultant, Detroit Symphony Orchestra Archives

2007 - 2014

Volunteer Webmaster, Wyandotte Museums

University

2014

Library Representative, School of Medicine Liaison Committee on Medical

Accreditation Facilities/Technology Subgroup

2013, 2014

Member, Wayne State University School of Library and Information Science

Strategic Planning Group

2008

Student Representative, Wayne State University School of Library and

Information Science Reaccreditation Task Force

MEMBERSHIPS IN PROFESSIONAL SOCIETIES

2014 -

Michigan Academic Library Association (MI-ALA)

2009 -

Michigan Library Association (MLA)

2008 -

American Library Association (ALA)

2010 -

Association of College and Research Libraries (ACRL)

2013 - 2014

Library Leadership and Management Association (LLAMA)

2009 - 2012

Library and Information Technology Association (LITA)

2008 - 2010

History, Arts, and Sciences and Technology Alliance and Collaboratory

(HASTAC)

2010 - 2011

Text and Academic Authors Association (TAA)

GOVERNANCE ACTIVITIES
2015 -

Co-Chair, Reuther and Core Libraries Technology Bridge Team

2014 -

Chair, Library eBooks Task Force

2014 -

Co-Chair, Library Values Integrations Sub-committee

2014 -

Chair, LibraryH3lp Working Group

2013 -

Member, Deans Leadership Council

2013

Chair, Library Gift Policy Advisory Team

2013 -

Co-Chair, Learning and Research Support Planning Group

2013 -

Chair, Library Operations Planning Group

2013 -

Chair, Library Operations Hours Planning Group

2013

Chair, Web & User Interface Librarian Search Committee

2013

Administrative Representative, Library Website Redesign Team

2012

Chair, Systems Librarian Search Committee

2012

Chair, Metadata and eResources Librarian Search Committee

2012 -

Member, Academic Technology and Classroom Working Group

2011 -

Member, Library Leadership Team

2010

Member, Content Delivery Librarian Search Committee

2009

Member, Library Articles and Databases Management Team

2008

Member, Digital Projects Librarian Search Committee