RECONNECTION

(Re-activation of registered service connection)

Schedule of Availability of service:

Monday to Friday
8:00am to 12:00noon
1:00pm to 5:00pm
Saturday to Sunday & Holidays
(Case to case basis)

Who may avail the service:

Registered LWD Concessionaires

What are the requirements:

Full payment of Arrears

Duration:

2 hours and 50 minutes

HOW TO AVAIL OF THE SERVICE:

STEP

APPLICANT/CLIENT

SERVICE PROVIDER

1.

Proceed to LWD office for the request of

reconnection

Verify record of the client. Inform him/her if

he/she has unpaid due. As per contract
agreement
Approve the request
Inspect the service connection

2.
3.
4.

Pay necessary fees

5.

Prepare maintenance
reconnection
Approve the order
Reconnect the services

6.
7.
8.
9.
10.
11.

Receive payment and issue official receipt

order

for

the

Let the client sign the maintenance order slip

as proof that reconnection have been done
Sign the maintenance order slip as proof that
the reconnection is within his/her consent
Verify if the activity for the day had been done
accordingly
File M.O.

DURATION
OF
ACTIVITY
10 min

PERSON-IN
CHARGE

FEES

FORM

George I. Colosaga

5min
45min case to
case basis
5min

GM JJS Medinaceli
Ronie Metilla

5min

George I. Colosaga

M.O. Slip

5min
1 hour case to
case basis
5min

GM JJS Medinaceli
Ronie Metilla /
Virgilio Milabao
Ronie Metilla

M. O Slip

5 min

Ronie Metilla

M. O Slip

20min

Ronie Metilla / GM
JJS Medinaceli
Ronie Metilla

5min

Rachelle Sales

M.O Slip
P300.00 as
per contract
agreement

M.O Slip