RELOCATION OF SERVICE

CONNECTION
(Transfer of service pipes to other location)
Schedule of Availability of service:

Monday to Friday
8:00am to 12:00noon
1:00pm to 5:00pm
Saturday to Sunday & Holidays
(Case to case basis)

Who may avail the service:

Registered LWD Concessionaires

What are the requirements:

Full payment of Arrears

Duration:

2 hours and 35 minutes

HOW TO AVAIL OF THE SERVICE:

STEP

APPLICANT/CLIENT

SERVICE PROVIDER

1.

Proceed to the office and refer request for

relocation

DURATION
OF
ACTIVITY
10min

4.

Proceed to the office for the pricing of

materials needed

Prepare maintenance order for inspection and

estimation of materials needed
Approve the order
Inspect service connection, inform client about
the materials needed. Advice client to go back
to office for the pricing of materials and
payment of fees
Inform client on the estimated cost of materials
with the corresponding amount to be paid

5.

Pay the required fees

Receive payment and issue official receipt

5 min.

6.
7.

Approve the request

Prepare M.O. for the relocation of service
connection

5min.
5 min.

8.

Relocate the service connection

9.

Let the client sign the Maintenance Order Slip

as proof that the relocation had been done.
Verify if the activity for the day had been done
accordingly

2.
3.

10.
11

Sign the Maintenance Order Slip as proof that

the relocation is within his/her consent.

File the Maintenance Order Slip

5min
25min

10 min.

I hr/case to
case basis
20 min.
5 min.

PERSON-IN
CHARGE

FEES

George Colosaga /
Ronie Metilla
GM JJS Medinaceli
Ronie Metilla

Ronie
Metilla/George
Colosaga
Rachelle R. Sales
GM JJS Medinaceli
Ronie
Metilla/George
Colosaga
Ronie Metilla/
Virgilio Milabao
Ronie Metilla
GM JJS
Medinaceli/Ronie
Metilla
Rone Metilla

FORM
M.O. Slip
M.O Slip

P300.00/35%
of materials

M.O. Slip

M,O Slip

M.O. Slip