Professional Documents
Culture Documents
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SUMMARY
Ambitious and knowledgeable professional with strong established leadership, employee training and
development, full cycle recruiting, student retention and business development experience. Ability to work well
within teams, individually and collaborate with both internal and external partners. Proven track record of
success in leading teams to accomplish organizational goals year over year.
Areas of Expertise
Leadership | Performance Management | Operational Initiatives |Corporate Communication
Talent Sourcing | Interview and Selection| Change Management| B2B | Budgeting | Employee
Training and Development | Strategic Planning | Consultative Sales |Project Management
Training Implementation | Recruitment | Student Retention| Train the Trainer Strategies
PROFESSIONAL EXPERIENCE
PEARSON , Orlando, FL 2013-Current
Enrollment Advisor
Research career opportunities and industry projections through various government websites
Counsel graduate students on career options and marketability with advanced degree
Communicate with prospective students via call campaigns, emails, and faxes regarding the Program.
Assist in training new employees in a team atmosphere
Advise prospective students using a consultative sales process.
Achieve daily efficiency metrics pertaining to Speed to Lead, Call Volume, Talk Time, 1st Time
contacts, and New Applications as established by the Director of Admissions and the ADA.
Effectively communicate industry trends, quality of leads, and program updates for appropriate crossfunctional and departmental team members.
Actively participate in weekly meeting rhythms being prepared to discuss performance data, prospective
applicant concerns, and creative solutions to enhance team performance.
EVEREST UNIVERSITY, Orlando, FL 2011-2013
High School Admissions Recruiter
Counseled prospective students on career options upon graduation
Provided information on industry trends and career growth opportunities available with higher education
Under direct supervision, recruit qualified candidates for the colleges academic
Make outbound phone calls to potential students that have expressed interest in attending the institution.
Schedule and conduct student interviews, wherein any reference to Financial Aid complies with the stated
Company Policy
Meet with the potential students to explain the program offering to match students needs.
Used effective communication approaches that included proactively keeping others informed.
Partnered with hiring managers, directed the employment process including sourcing, identifying, prescreening/qualifying, interviewing, negotiating compensation and on-boarding candidates.
Participated in the development, ongoing refinement, and implementation of client policies and
procedures.
Developed and implemented policies and procedures for hiring and retaining highly skilled technical
talent.
Manage all phases of recruitment, including defining hiring management needs and posting
available positions; utilize social media sites and create social media initiatives for new graduate
search strategies.
Developed creative recruiting strategies to meet the staffing needs of the employer with whom hires
Graduates
Build strategic relationships with local and regional employers, non-profit and government
organizations.
Attended automotive and motorcycle industry trade shows to assist with branding and career placement
Collaborated with Directors of Employment Services and Campus Directors regionally to share industry
best practices and trends
EDUCATION PROFILE
University of Phoenix, Orlando, FL
Master of Arts in Education/Adult Education and Training (Projected graduation August 2015)
TRAINING