Crystal Fairchild

Wilmington, DE 19801
iedozier4@yahoo.com - (302)401-8142
Seeking a career in social services with opportunities for direct service, counseling, and advocacy that will
wraparound consumer and environmental issues. In a position, where my knowledge, experience and training
could enhance professional success and personal growth.
Authorized to work in the US for any employer

WORK EXPERIENCE

CSLA/ISS Supervisor
The Arc of Northern Chesapeke - Aberdeen, MD - December 2014 to Present
Responsibilities
Provide support to adult clients that suffer from developmental disabilities. I maintain support so that the
population can continue to live safely in the community
Accomplishments
Learning the uniqueness of everyone and embracing these qualities, I have been greatly impacted by the
individuals we serve.
Skills Used
Treatment Plan Development
Medication Administration
Decision Making
Conflict Resolution

Patient Care Coordinator

Consumer Choices - Hopkins, MN - August 2008 to August 2014
Organize Budgeting and Scheduling
Process Payroll
Help with locating resources for clients as needed

ASSISTANT GM/Night Auditor

ACCOR HOTELS - San Antonio, TX - 2005 to 2007
Supervised a front desk staff of six employees
Handled scheduling, and payroll
Sent correspondence of monthly reports to District Manager
Provided customer service and conflict resolution for staff and guest
Front desk clerk
Handled balancing and reconciliation
Sent correspondence of monthly reports to General Manager
Provided customer service and conflict resolution for staff and guest
Made nightly deposit

Case Manager
Department of Human Services - North Little Rock, AR - 2003 to 2005

Provided assistance and resources to clients

Managed a case load of aproximately 100-150
Determined eligibility for state Medicaid program
Performed routine clerical tasks, and data processing

ADMINISTRATIVE ASSISTANT
ARKANSAS DEPARTMENT OF HEALTH - Little Rock, AR - 2001 to 2002
Performed routine clerical tasks
Organized files, typed correspondence
Scheduled appointments
Provided support to other members of staff

EDUCATION

MS in Administration of Human Services

Wilmington University - Wilmington, DE
2014 to 2016

BS in Business Administration
Metropolitan State University - Saint Paul, MN
2010 to 2012

AS in Human Resource Mangement

Saint Paul College - Saint Paul, MN
2007 to 2010

SKILLS
Accounting,Tax Preparation, Administrative, Recruiting, Human Services, Community Advocate, Medical
tech, CPR certified

ADDITIONAL INFORMATION
Over seven years of clerical experience working in an office setting
Over two years managerial experience
Proficient in Word Perfect, MS Word and Office Suite
Strong administrative and organizational skills
Exceptional ability in grammar, spelling, and communication
Excellent attendance record