Jasmine Silvas

73628 Landway Ave Palmdale, CA 93550 (726) 256-8268 jsilvas@yahoo.com

Objective
I am seeking a management position where I can use my experience and education to help the
company meet and surpass its goals.

Relevant Skills
Customer Service
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Proven ability to answer customers questions and give information regarding the
business procedures and policies in an exact and customer-friendly way

Communication
n Excellent verbal and written communication skills
n Dedicated and careful high level of accuracy and strong attention to detail
n Fluent in English and Spanish
Computer
n Microsoft Office and Excel Proficient

Experience
Sperlings Furniture
Secretary, Customer Service, and Cashier
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n
n
n

Palmdale, CA
Nov 2012- Oct 2013

Greeted, assisted and directed guests, workers, visitors, and the general public
Answered all incoming calls and handled callers inquiries
Maintained filing system and filed letters
Received and managed outgoing mail

Employment History
Lifeguard for City of Palmdale
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May 2014-Present

Strong communication skills with the general public

Education
California State University, Northridge

Fall 2014 Present

Major: Business Management

GPA: overall 3.4 (A=4.0)
Palmdale High School

Aug 2011 May 2014

Awards and Honors

Graduated top of my class CSF (California Scholar Foundation) with a overall GPA of 3.90 out
of A= 4.0, Senior Class officer Secretary, Varsity Captain of the Swim Team, and Science Club
President.
Reference
Available Upon Request