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Ubiquiti Networks Support and Help Center / UniFi Wireless / Troubleshooting

UniFi - How to reset the UniFi Access Point to factory defaults

July 02, 2015 05:06

Overview
In this article, we'll discuss resetting the UniFi Access Point (UAP) to factory defaults. We'll
discuss options to reset the unit via software, SSH, and physical reset.

Software Reset
If the UAPs are adopted under the UniFi Software Controller, they can be reset fromthe
controller.

SSH Reset
Via SSH, users can applysyswrapper.sh restore-default. The UAP should quickly reboot with
factory default settings.

PhysicalReset
Located on the back of the UAP is a small hole whereby a user can use a paperclip to depress the
button and reset the UAP back to its factory default settings. You can refer to our reset UAP
video tutorial, or follow the steps as outlined below:
1. Press and hold the reset button for 10 seconds
2. Release the button (the LEDs on the UAP will stop glowing)
3. Donotdisconnect the UAP from its POE injector during the reboot process
4. The UAP will restore factory settings
Once orange LED re-appears and remains steady, you can commence with UAP adoption
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This article applies to the following UniFi models:

UAP
UAP-Pro
UAP-LR
UAP-AC
UAP-Outdoor
UAP-Outdoor+

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