Module Booklet

Course:

EDEXCEL BTEC (HND) Business

Group: Edxcel Level 4

Module:

Unit 24 Employee relations

Module type:

Optional

Module Code:

F/601/1271

Module Credit:

15

Teaching Period: (15+6 weeks)

Level: 5
Contact Hours: (15*3+6*3 = 63)
Lectures: 15 weeks
Revision clinic and assignment guidance: 3 weeks
Feedback and assessment: 3 weeks
Module Leader: Peter Emelone
Lecturer:

*********************

Start date:

29/06/2014

Day: ****************
Time: ***************
Campus:*************

Term: Winter Term

CONTENTS
1. INTRODUCTION, AIMS AND OBJECTIVES

2. MODULE OUTLINE AND TEACHING METHODS

3. READING AND COURSE PREPRATION
4. LECTURE WITH DETAILED COURSE PROGRAMME AND OBJECTIVES
5. ASSESSMENT DETAILS

1. INTRODUCTION
The term employee relations has replaced that of industrial relations Industrial relations are
generally recognised as relations between an employer and a collective workforce, typically
through a recognised union. Employee relations means the relationship between an employee
and employer, and this is largely controlled by legislation and is being revised and updated
continuously. It is important for learners to appreciate how good employee/employer relations
contribute to the success and effectiveness of a business. In this unit they will investigate how
cooperation between employers and employees leads to the development of good working
relations against a changing background.
The success of a business often relies on its relationships with its employees. Learners will
investigate and explore different types of industrial conflict and the procedures for resolving
this. It is important that learners are aware of change and keep up to date with developments in
dispute procedures in relation to employment law.
Legislation and EU directives play a major role in employee relations and learners will
examine how these are applied in organisations. It is important that organisations have
procedures in place for collective bargaining, and learners will examine how these procedures
are managed and implemented properly to avoid disputes. This unit will give learners the
opportunity to study the most up-to-date employment legislation and investigate how
employment involvement techniques affect human resource management.

Aim:
The aim of this unit is to introduce learners to the importance of good employee relations
for business success and the impact of changes which have affected employment
relationships.

Key Objectives:
1. Understand the context of employee relations against a changing
background
2. Understand the nature of industrial conflict and its resolution
3. Understand collective bargaining and negotiation processes
4. Understand the concept of employee participation and involvement.

Learning Outcomes and assessment criteria:

1 Understand the context of employee relations against a changing background

The role of the trade union: types of trade union, the Trades Union Congress, employee
associations, trade union representatives.
The history and development of trade unions: the rise of trade unionism; trade unions andthe
law; union growth and decline; changing business environment eg political, technological,
social, legal and economic; relevance to industrial relations
The main players in employee relations: workers, managers, organisations, government
agencies concerned with the workplace and work community
Theoretical perspectives: unitarist, pluralist, radical; review of perspectives by the stakeholders
in employee relations
2 Understand the nature of industrial conflict and its resolution
The nature of industrial conflict: ideological framework, conflict and cooperation
Different types of dispute: collective disputes, strike action, strike statistics, ballots, no-strike
agreements
Resolving conflict: dispute procedures, arbitration and the role of the Advisory, Conciliation
and Arbitration Service (Acas)
3 Understand collective bargaining and negotiation processes
The nature and scope of collective bargaining: roles e.g shop stewards, union officials
employer associations and management
The collective bargaining process: institutional agreements for collective bargaining, local
workplace bargaining, single-table bargaining
Negotiation processes: negotiation strategy, preparation for negotiation, conducting the casesettlement, disclosure of information
4 Understand the concept of employee participation and involvement
Consultation and employee participation: different forms of employee consultation and
participation, joint consultation committees, communication channels
Industrial democracy and employee participation: European Works Councils (European

Objectives), the social dimensions of the European Union and supervisory boards, national
cultural differences in terms of democracy and employee participation
Employee involvement techniques: sharing information, consultation, financial
participation,commitment to quality, developing the individual, involvement of other
stakeholders
Empowerment: devolution of responsibility/authority to line managers/employees; the impact
of human resource management; approach to employee relations (link to unitarist and pluralist
perspectives)

Learning Outcomes
1. Understand the context of employee relations against a changing background L01
Explain the unitary and pluralistic frames of reference. (1.1)
Assess how changes in trade unionism have affected employee relations. (1.2)
Explain the role of the main players in employee relations. (1.3)
2. Understand the nature of industrial conflict and its resolution. L02
Explain the procedures an organisation should follow when dealing with different

conflict situations. (2.1)

Explain the key features of employee relations in a selected conflict situation (2.2)
Evaluate the effectiveness of procedures used in a selected conflict situation. 2.3)

3. Understand collective bargaining and negotiation processes. L03

Explain the role of negotiation in collective bargaining. 3.1
Assess the impact of negotiation strategy for a given situation. 3.2
4. Understand the concept of employee participation and involvement L04

Assess the influence of the EU on industrial democracy in the UK. 4.1

Compare methods used to gain employee participation and involvement in the decision

making process in organisations. 4.2

Assess the impact of human resource management on employee relations.4.3

Programme Specification
Accrediting Body: EDEXCEL
Course: BTEC HND IN BUSINESS
Unit: 24: Employee Relations
Wk

Lecture Schedule

Outcome of session

Activity/seminar

Resources

and formative
Learners will be expected
1

Introduction

Theoretical perspectives: unitarist, pluralist, radical; review of

to;
Explain the unitary and
pluralistic frames of

Discussion and

Icebreaker

Reference

reflective exercise

Power point slides and

L0 1.1

Articles

perspectives by
2

assessment

the stakeholders in employee relations

The history and development of trade unions: the rise of trade

Assess how changes in trade

unionism; trade

unionism have

Discussion and

Power point slides and

unions and the law; union growth and decline; changing

affected employee relations

reflective exercise

Articles, case study

business environment

L0 1.2

e.g. political, technological, social, legal and economic;

relevance to industrial
3

relations
The main players in employee relations: workers, managers,

Explain the role of the main

Discussion, case

Power point slides and

organisations, government agencies concerned with the

players in

study and reflective

Articles

workplace and work

employee relations

exercise

Summarise the key points

L0 1.3
Class exercise to

Class notes, Books,

from LO1

answer Task 1

Websites, Articles and

Review of learning outcome 1

Class handouts.
5

The nature of industrial conflict: ideological framework,

Explain the procedures an

Discussion and

Power point slides and

conflict and cooperation

organisation should

reflective exercise

Articles, case study

Different types of dispute: collective disputes, strike action,

follow when dealing with

L0 2.1

strike statistics, ballots, no-strike

different conflict

agreements
Resolving conflict: dispute procedures, arbitration and the

situations
Explain the key features of

Discussion and

Power point slides and

role of the Advisory, Conciliation

employee relations

reflective exercise

Articles, case study

and Arbitration Service (Acas)

in a selected conflict

L0 2.2.

Resolving conflict: dispute procedures, arbitration and the

situation
Evaluate the effectiveness of

Workshop to review

Power point slides and

role of the Advisory, Conciliation

procedures used

L0 2.3

Articles, case study

and Arbitration Service (Acas)

in a selected conflict

Review of learning outcome 2

situation
Summarise the key points

Class exercise to

Class notes, Books,

from LO2

answer Task 2

Websites, Articles and

The nature and scope of collective bargaining: roles e.g. shop

Explain the role of

Group discussion

Class handouts.
Power point slides and

stewards, union

negotiation in collective

L0 3.1

Articles, case study

officials employer associations and management

bargaining

10

Assess the impact of

The collective bargaining process: institutional agreements for

negotiation strategy for a

Case study and

Power point slides and

collective

given situation

workshop.

Articles, case study

bargaining, local workplace bargaining, single-table

L0 3.2

bargaining cultural differences in terms of democracy and

11

12

employee participation
Review of learning outcome 3

Industrial democracy and employee participation: European

Summarise the key points

Class exercise to

Class notes, Books,

from LO3

answer Task 3

Websites, Articles and

Discussion and

Class handouts
Power point slides and

Assess the influence of the

Works Councils

EU on industrial

reflective exercise

Articles

(European Objectives), the social dimensions of the

democracy in the UK

L0 4.1

employee participation
Employee involvement techniques: sharing information,

Compare methods used to

Discussion and

Power point slides and

consultation, financial

gain employee

reflective exercise

Articles

participation, commitment to quality, developing the

participation and

L0 4.2

individual, involvement of

involvement in the decision

other stakeholders

making process in

European Union and

supervisory boards, national cultural differences in terms of
democracy and
13

organisations
14

Empowerment: devolution of responsibility/authority to line

Assess the impact of human

Discussion and

Power point slides and

managers/employees; the impact of human resource

resource management on

reflective exercise

Articles

management; approach to

employee relations.

L0 4.3

Summarise the key points

Class exercise to

Class notes, Books,

from LO4

answer Task 4

Websites, Articles and

employee relations (link to unitarist and pluralist

15

perspectives)
Review of learning outcome 4

Class handouts
16
17
18
19
20
21

Assignment support
Assignment support
Assignment submission
Assessment and feedback
Assessment and feedback
Assessment and feedback

Recommended text and links: Armstrong M Armstrongs Handbook of Human Resource Management Practice (Kogan Page, 2009)
ISBN: 9780749452421
Gennard J and Judge G Employee Relations (CIPD, 2005) ISBN: 9781843980636
Rose E Employment Relations (Financial Times/Prentice Hall, 2004) ISBN: 9780273682592
Armstrong M A Handbook of Human Resource Practice (Kogan Page, 2001)ISBN: 0749433930
BPP Business Basics: Human Resource Management 2nd Edition (BPP Publishing, London, 1997) ISBN: 0751720763
Corbridge M and Pilbeam S Employment Resourcing (FT Prentice Hall, 1998) ISBN: 0273625276
Dransfield R/Howkins S/Hudson F and Davies W Human Resource Management for Higher Awards (Heinemann, 1996) ISBN: 0435455281
Foot M and Hook C Introducing Human Resource Management 3rd Edition (FT Prentice Hall, Harlow, 2002) ISBN: 0273651439
Torrington D/Hall L and Taylor S Human Resource Management 5th Edition (FT Prentice Hall, Harlow, 2002) ISBN: 0273646397
B014393 Guidance and units Edexcel Level 4 BTEC Higher Nationals in Business Issue 2 September 2004

Journals and News paper

10

People Management(Chartered Institute of Personnel and Development)

The Economist
The Guardian and any other quality broadsheet newspapers
Human Resource Management Journal
People Management
Personnel Review
Personnel Today
Training
Videos
Companies such as Video Arts and Melrose produce a variety of videos, which may be useful in covering human resource management topics.
Television current affairs programmes can also provide a useful additional resource.

Websites
www.acas.org.uk
The Advisory, Conciliation and Arbitration
Service
www.bis.gov.uk
Department for Business, Innovation and
Skills
11

www.cipd.co.uk Chartered Institute of Personnel and development website with a range of

Human resources learning resources
www.tuc.org.uk Trades Union Congress
www.acas.org.uk Advisory, Conciliation and Arbitration Service
www.bized.ac.uk provides business case studies appropriate for educational purposes
www.cipd.co.uk Chartered Institute of Personnel and development website with a range of learning resources
www.compactlaw.co.uk employment questions and answers
www.cre.org.uk Commission for Racial Equality
www.drc-gb.org.uk Disability Rights Commission
www.dti.gov.uk Department of Trade and Industry
www.employment-studies.co.uk Institute for Employment Studies
www.eoc.org.uk Equal Opportunities Commission
www.guardian.co.uk provides links to news items and reports
www.hse.gov.uk Health and Safety Executive
www.ilo.org International Labour Organisation
www.incomesdata.co.uk up-to-date intelligence on employment issues (Incomes Data Services)
www.isma.org.uk International Stress Management Association (UK)
www.peoplemanagement.co.uk bi-monthly journal of the Chartered Institute of Personnel and Development
www.personneltoday.com relevant articles and statistics
12

www.successunlimited.co.uk site on bullying in the workplace

www.trainingjournal.com relevant articles on current training and development topics
www.wfpma.com a journal with articles on international aspects of managing people at work

Wk

Session Update

Date

Signature

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Module Leader: Peter Emelone

Lecturer: ********************
Campus: *********************
Contact details: ********************
Assessment:
The module will be assessed meeting all the LO as specified by the awarding body, Ed Excel.
Please read the instructions carefully while addressing the tasks specified.

16

Contribution: 100% of the module

Outline Details: Individual report approx. 4000 words. Details enclosed in the assignment brief.
Teaching and Learning Activities
The module tutor(s) will aim to combine lectures with tutorial activities. This environment will provide opportunities for the student to
understand the course material through case study and text and to apply it in a practical way. The intent is to facilitate interactive class activities,
and discussion about the significant role of research in a global and local business environment.
2.3

Teaching Ethos

The colleges approach towards teaching and learning is simple and effective. The main aim of UKCBC is to assist learners in maximising their
potential by ensuring that they are taught clearly and effectively. This will enable students to engage in the learning environment and promote
success in both their academic studies and subsequent career.

2.3.1 Methods of Delivery:

LECTURES:

17

These will be developed around the key concepts as mentioned in the indicative course content and will use a range of live examples and cases
from business practice to demonstrate the application of theoretical concepts. This method is primarily used to identify and explain key aspects
of the subject so that learners can utilise their private study time more effectively.
SEMINARS:
These are in addition to the lectures. The seminars are designed to give learners the opportunity to test their understanding of the material
covered in the lectures and private study with the help of reference books. This methodology usually carries a set of questions identified in
advance. Seminars are interactive sessions led by the learners. This method of study gives the learner an excellent opportunity to clarify any
points of difficulty with the tutor and simultaneously develop their oral communication skills.
CASE STUDIES:
An important learning methodology is the extensive use of case studies. They enable learners to apply the concepts that they learn in their
subjects. The learners have to study the case, analyse the facts presented and arrive at conclusions and recommendations. This assists in the
assessment of the learners ability to apply to the real world the tools and techniques of analysis which they have learnt. The case study serves as
a supplement to the theoretical knowledge imparted through the course work.
Plagiarism:
Any act of plagiarism will be seriously dealt with according to the colleges and awarding bodies regulations. In this context the definition and
scope of plagiarism are presented below:

18

Plagiarism is presenting someones work as your won. It includes copying information directly from the web or books without referencing the
material; submitting joint coursework as an individual effort; copying another students coursework; stealing coursework form another student
and submitting it as your own work. Suspected plagiarism will be investigated and if found to have occurred will be dealt with according to the
college procedure. (For further details please refer to the plagiarism policy and the student code of conduct .)

Assessment:
The module will be assessed meeting all the LO as specified by the awarding body, Ed Excel.
Please read the instructions carefully while addressing the tasks specified.
Contribution: 100% of the module
Outline Details: Individual report approx. 4000 words. Details enclosed in the assignment brief.

19

Unit 22 : Employee Relations

Learning Hours: 60 Hours.
Self-learning hours: 90 hours.
Module Leader: Peter Emelone
ASSIGNMENT TITLE:

UNIT CODE: F/601/1271

Course: HND Business Level 4
Lecturer:

Learners Name
Registration Number
Hand out Date:
Learning
Outcome
LO 1: Be able to analyse a cost information

CREDIT VALUE: 15 CREDITS

Internal Verifier: Mr Dalton

Term:
Campus:
Submission Date:
Assessment

Term:

Batch:

Intake:

In this assessment you will have the

Task

Evidence Page

Criteria

opportunity to present evidence that shows

Number

number

1.1

you are able to:

Explain the unitary and pluralistic frames of 1

1.2

reference.
Assess how changes in trade unionism have

within a business

1
20

affected employee relations.

LO2 : Be able to propose methods to reduce

1.3

Explain the role of the main players in

2.1

employee relations.
Explain the procedures for the chosen

costs and enhance value within a business

LO3: Be able to prepare forecasts and budgets

organisation, should follow when dealing

2.2

with different conflict situations.

Explain the key features of employee

2.3

relations in a selected conflict situation

Evaluate the effectiveness of procedures

3.1

used in a selected conflict situation.

Explain the role of negotiation in collective

3.2

bargaining.
Assess the impact of negotiation strategy for

4.1

a given situation.
Assess the influence of the EU on industrial

4.2

democracy in the UK.

Compare methods used to gain employee

for a business

LO 4: Be able to monitor performance against

budgets within a business

participation and involvement in the

decision making process in organisations.
4.3

Assess the impact of human resource

management on employee relations.

21

Please see that you include the Turnitin report.

This work will not be accepted without the

Report attached: Yes

If no Reason:

% of the turn it in report.

No

Turn it in report.
Learners Declaration: I certify that the work submitted for this unit is my own and the research sources are fully acknowledged.
Learners Signature:

Date:

Plagiarism:
Any act of plagiarism will be seriously dealt with according to the colleges and awarding bodies regulations. In this context the definition and
scope of plagiarism are presented below:
Plagiarism is presenting someones work as your won. It includes copying information directly from the web or books without referencing the
material; submitting joint coursework as an individual effort; copying another students coursework; stealing coursework form another student
and submitting it as your own work. Suspected plagiarism will be investigated and if found to have occurred will be dealt with according to the
college procedure. (For further details please refer to the plagiarism policy and the student code of conduct.)

Due Dates
Issue Date
Due Task- 1
Due Task- 2
Due Task- 3
Due Task - 4

Final Due Date

Final due date where e-learning will be blocked for JUNE 2015 intake

18th week
19th week

End of Nov
End of Nov
2nd week of Dec
2nd week of Jan

22

Assignment Guidelines:

Use a standard report structure, Word-process the report and use Normal script of a proper font size 12.

Produce an academic report, detailing the above issues with an approx. word limit of 4000 to 4500 words.

Complete the title page and sign the statement of authenticity.

The Assignment sheet should be attached in the front.

Submit the document in a folder in the form of a file as well as a soft copy on the submission date.

It should be uploaded on E-Learning platform before the deadline and dropped into the drop box at your relevant campuses and get the -------- and collect the receipt
of the submission form at the college.

Assignments submitted after the deadline will not be accepted unless mitigating and may be entitled for a late fee.

Collusion and Plagiarism must be avoided.

Start each answer on a new page and pages should be numbered. Highlight each question clearly.

Include a Bibliography at the end of the assignment and use the Harvard referencing system.

All work should be comprehensively referenced and all sources must be fully acknowledged, such as books and journals, websites (include the date of visit), etc.

Try to give the page numbers, publishers' details and the year of publication

In order to pass you need to address all the LO

In order to get a merit you need to address the characteristics of pass and address M1, M2,M3

In order to get a Distinction you need to address the characteristics of pass, merit and address D1, D2 and D3.
Use a common format for the questions, for example:

Introduction (analyse the question.)

Underpinning Knowledge (write about the relevant theory/points)

23

Applied knowledge(Data Analysis)

Conclusions and Recommendations (summarizing the whole scenario keeping in view pass, merit, distinction criteria.)

24

 Guidance in addition to the Pass criterias, this assignment gives you the opportunity to submit
evidence in order to achieve the following Merit and Distinction grades. Assessment Grid indicating
their pass, merit and distinction:
Unit: Employee Relations
Outcomes/criteria:

Indicative characteristics

Contextualised Feedback

As per the assessment criteria

P 1. Be able to demonstrate an

specified for pass

Task 1

understanding of the context of employee

relations against a changing background

Do

P2. Be able to demonstrate an

understanding of the nature of industrial
conflict and its resolution

P3. Be able to demonstrate an

Task 2

Do

understanding of collective bargaining

and negotiation processes

25

P4. Be able to demonstrate an

Do

Task 3

understanding of the concept of

employee participation and involvement

Do

Merit grade Description:

Task 4

Contextualisation

M.1 Identify and apply strategies to find

. Relevant theories and techniques have been

To achieve M1, you will identify use of relevant theories (unitarist,

appropriate solutions.

applied.

pluralist and radical marxist) in an organisation (1.1) and an effective

approach of study with good research skills being used across the
assignment.

M2Select/ design and apply appropriate

. A range of sources of information used.

methods/ techniques.

To achieve M2, you will have used a range of sources of information to

explain the procedures an organisation should follow when dealing with

. The selection of methods and techniques

justified.

different conflict situations (2.2), to explain role of main players in

employee relations (1.3) and across the assignment
The selection of methods and techniques justified in assessing the impact
of negotiation strategy for a given situation (3.2)

26

M3Present and communicate appropriate

findings.

. Appropriate structure and approach has been

To achieve M3 you will have used appropriate structure and approach to

used.

compare methods used to gain employee participation and involvement in

. Logical and coherent arguments have been

presented

the decision making process in organisations (4.2), Logical and coherent

arguments presented in evaluating the effectiveness of procedures in a
selected conflict situation (2.3) and through out the assignment.

Distinction Grade Description:

D1. Use critical reflection to evaluate own

. Synthesis has been used to generate and justify

To achieve D1 you will have to show that your ideas and assertions are

work and justify valid conclusion.

valid conclusions

very well supported by arguments, research and/or references across the

assignment

D2. Take responsibility for managing and

Autonomy/independence demonstrated

organizing activities.

To achieve D2 you will have demonstrated autonomy across your

assignment, with effective independent research and met the deadlines to
submit all the tasks and achieved the unit assessment criteria.

D3. Demonstrate convergent, lateral and

creative thinking

Ideas generated and decisions taken

Your work demonstrates new ideas or suggestions as the new Employee

Relations Officer of your organisation and your research shows some
creative thinking and receptiveness to new ideas across the assignment
making it look creative.

27

THIS PAGE IS BLANK

28

Assignment Brief
Unit Number and title
Qualification
Start Date
Deadline/ Hand-in
Assessor

Employee Relations
BTEC HND Business (Level 5)

TASK 1 to TASK 4: You are required to follow the instructions as specified towards each task and
support with research by using supportive materials like books, websites, etc., and give a
feedback on the findings by relating your arguments to the relevant case studies as specified
towards each task:

Scenario
As the recently appointed Employee relations Officer of Transport for London or British Airways,
your first task is to help shape the direction of the HR department. The HR Director of the
company who is your line manager would like you create a company report, which addresses the
points below in relation to the chosen organisation.

Task 1
LO1 Understand the context of employee relations against a changing background
1.1 Explain the unitary and pluralistic frames of reference and explain how either of them may
benefit or harm the chosen organisation.
1.2 Assess how changes in trade unionism have affected employee relations.
1.3 Explain the role of the main players in employee relations in the chosen organisation.

Task 2
LO2 Understand the nature of industrial conflict and its resolution
29

2.1 Explain the procedures your chosen organisation should follow when dealing with different
conflict situations.
2.2 Explain the key features of employee relations in a selected conflict situation
2.3 Evaluate the effectiveness of procedures used in a selected conflict situation.

Task 3
LO3 Understand collective bargaining and negotiation processes
3.1 Explain the role of negotiation in collective bargaining as relates to your chosen organisation
3.2 Assess the impact of negotiation strategy for a given situation.

Task 4
LO 4: Understand the concept of employee participation and involvement
4.1 Assess the influence of the EU on industrial democracy in the UK.
4.2 Compare methods used to gain employee participation and involvement in the decision
making process in your chosen organisation.
4.3 Assess the impact of human resource management on employee relations in your chosen
organisation

Achievement Summary
The Following Sections to be completed by the assessor:
Centre Name:
UKCBC
Campus:
Centre Number:
Please note that the assessors signature below denotes conformation that he/she has in no way
influenced the outcome of the assessment:
Assessors Name:
30

Assessors Signature:
Learners Name (to be filled by the
Assessor)
Intake:

Batch:

Term:

Campus:

Learners Edexcel Reference Number

Has the unit been Internally Verified?

Y/N

Date of verification:
Name of the Internal Verifier:
Internal verifiers signature:
If Sampled ,Internal verifiers comments on the assignment brief:
Evidence

Summary of the evidence required by the

Checklist
Task 1
Task 2
Task 3
Task 4
Unit Outcomes

student

Outcome

Evidence for the criteria to

Evidence presented

Assessors decision

Internal verification

pass, merit and distinction as

decision. (agree,

specified in the student

disagree)

feedback and contextualised.

As the recently appointed Employee relations Officer of Transport for London or British
Airways, your first task is to help shape the direction of the HR department. The HR Director of
the company who is your line manager would like you create a company report, which
addresses the points below in relation to the chosen organisation.

LO1 Understand the 1.1 Explain the unitary and

P1.1

P1.1

context of employee

pluralistic frames of reference

(P,M,D)

(P,M,D)

relations against a

and how they may benefit or

harm your chosen organisation.

31

changing

1.2 Assess how changes in trade P1.2

background

unionism have affected

P1.2

(P,M,D)

(P,M,D)

1.3 Explain the role of the main

P1.3

P1.3

players in employee relations in

(P,M,D)

(P,M,D)

P 2.1

P 2.1

employee relations in your

chosen organisation

your chosen organisation.

Contextualised
Feedback for Task
1(reflecting 1.1, 1.2,
and 1.3, Pass merit
and distinction.)
IV comments
towards
Task 1

LO2 Understand the 2.1 Explain the procedures for

nature of industrial

the chosen organisation, should (P,M,D)

conflict and its

follow when dealing with

resolution

(P,M,D)

different conflict situations.

2.2 Explain the key features of

P 2.2

P 2.2

employee relations in a selected

(P,M,D)

(P,M,D)

conflict situation

32

2.3 Evaluate the effectiveness of

P 2.3

P 2.3

procedures used in a selected

(P,M,D)

(P,M,D)

conflict situation.
Contextualised
Feedback for Task
1(reflecting 2.1,2.2
and 2.3, Pass merit
and distinction.)
IV comments
towards
Task 2
LO3 Understand

3.1 Explain the role of

P3.1

P3.1

collective

negotiation in collective

(P,M,D)

(P,M,D)

bargaining and

bargaining as relates to your

negotiation

chosen organisation.

processes

Assess the impact of

P3.2

P3.2

negotiation strategy for a given

(P,M,D)

(P,M,D)

situation.
Contextualised
Feedback for Task
1(reflecting 3.1 and
3.2, Pass merit and
distinction.)
IV comments
towards
Task 3

33

LO4 Understand

4.1 Assess the influence of the

P4.1

P4.1

the concept of

EU on industrial democracy in

(P,M,D)

(P,M,D)

employee

the UK.

participation and

Compare methods used to gain

P4.2

P4.2

involvement

employee participation and

(P,M,D)

(P,M,D)

Assess the impact of human

P4.3

P4.3

resource management on

(P,M,D)

(P,M,D)

involvement in the decision

making process in your chosen
organisation.

employee relations in your

chosen organisation.
Contextualised
Feedback for Task
1(reflecting 4.1,4.2
and 4.3, Pass, merit
and distinction.)
IV comments
towards
Task 4
Merit grades

M1

M2

M3

awarded
Distinction grades

D1

D2

D3

awarded

P1

P2

P3

P4

Resubmit :

Any other comments

Grade given by the assessor:

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Pass

Merit

Distinction

Assessors signature:

Date:

IV Grading Check:

Comments if any:

Agree
Disagree

Modify grade to

IV signature:
Date:
Students feedback:

Student Signature:

Date:

Plagiarism:
Any act of plagiarism will be seriously dealt with according to the colleges and awarding bodies
regulations. In this context the definition and scope of plagiarism are presented below:
Plagiarism is presenting someones work as your won. It includes copying information directly
from the web or books without referencing the material; submitting joint coursework as an
individual effort; copying another students coursework; stealing coursework form another student
and submitting it as your own work. Suspected plagiarism will be investigated and if found to have
occurred will be dealt with according to the college procedure. (For further details please refer to the
plagiarism policy and the student code of conduct.)

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