Electrical & Electronics Technology

School based assessment

Title: Service industry: J.P.S. C.O. Limited

Name: Oshane Brown
Territory: Jamaica
Candidate no. 100029
Centre no.: 100029

J.P.S

Jamaica public service Company,

limited
Name: Oshane Brown
Territory: Jamaica
Candidate no.:100029
Centre no.: 100029

Content
Acknowledgement
4
Introduction
5
Careers
7
Norms
9
Regulation/codes
10
Impact of technology on careers
12
Employment/unemployment
13
Security
15
Processing
16
Environmental
18
Legal policies on safety health and welfare
20
Moral approaches to handling safety health & welfare
issues
21
Summary

22

Bibliography

23

JPS organised structure

24

Rockfort Power Station

25
JPS Head Office - 6 Knutsford Boulevard, New Kingston

26

Acknowledgement
This school based assessment would not have been
accomplished without the presents of my teacher MR.
Bartlet and also I would like to praise my colleagues who
have given me useful Intels on how the foundation of this
S.B.A. is to be structured. Furthermore I would like to
thank my mother who is the corner stone of my life for
giving me the necessary accessories to complete this
assignment, also I thank my self for reaching towards my
implementation.

Introduction
For over 90 years, the Jamaica Public Service Company
Limited (JPS) has worked steadfastly to satisfy Jamaicas
energy needs. Growing from a modest network serving
fewer than 4,000 customers in the early years, we have
expanded our generation, transmission, and distribution
capabilities

significantly.

Today, with a customer-base of nearly 603,350, we are

the sole distributor of electricity in Jamaica. We have a
generation capacity that exceeds 620 Megawatts, using
steam (oil-fired), gas turbines, combined cycle, diesel, and
hydroelectric technologies. We operate 24 generating
units including nine (9) hydros and one (1) windfarm, 52
substations. We also own approximately 16,000 kilometres
of distribution and transmission lines. We also purchase
additional electricity from 4 Independent Power Producers
(IPPs).

Our

ownership

structure

is

four

tiered.

Marubeni

Caribbean Power Holdings Inc. and Korea-East West power

each holds 40 percent ownership, the Government of
Jamaica owns approximately 19% and a small group of
minority shareholders maintain less than 1 percent stake.
As a responsible corporate citizen, we have a vested
interest in national development, and invest substantially
in

the

areas

Additionally,

of

education,

we

operate

health
in

an

care

and

sports.

environmentally

conscious/friendly manner, and abide by strict codes of

transparency

and

accountability.

We have a cadre of 1,600 workers comprising highly

skilled engineers, technicians and service professionals
who work to deliver service to our customers.
JPS is the sole distributor of electricity in Jamaica. We are
the proud inheritor of a tradition that dates back to 1892,
when Jamaica first received electricity. This placed Jamaica
in the enviable position of being one of the first in the
world to have electricity, and only thirteen years after
American scientist Thomas Edison had invented the
electric lamp. In that year, the first electricity service in
the island was supplied by the Jamaica Electric Light
Company from a plant at Gold Street, in Kingston.

Careers
On the job training
Training within the organization takes the form of
classroom session, this is complemented by on the job
training.

Career development in J.P.S.

Although specific qualification are necessary to

enable employees to perform effectively on the
job, it is accepted that each individuals initiative
and potential for development should be
recognized. Hence, J.P.S. encourages employees to
continue their educational development. The
company offers employees educational assistance
in the form of: day release, financial assistance,
membership to professional organization relevant
to their area of work, to name a few. In all cases
the program of study must be approval by the
training department.

Procedures for employment

For each job there are specific criteria, which must be
met by the applicant.
The basic qualifications for some entry-level positions
are:

Position requirement
Clerical-four cxc general proficiency subjects inclusive
of mathematics, English language. and a technical
science subject.
Meter reader- four cxc general proficiency subjects
inclusive of mathematics, English language and a
technical science subject.
Technician engineer/ college diploma in electrical
engineering.
Secretary- four cxc general proficiency subjects inclusive
of mathematics and English language. A diploma in
secretarial studies from a recognized institution.

Norms
These terms and conditions may be modified by the
special terms and conditions of individual rates, or of

written contracts. Unless and otherwise specifically

provided in any rate applicable or in a contract between
the consumer and the company, term of any agreement
shall become operative on the day the consumers
installation is connected to the companys service for the
purpose of taking electricity energy and shall continue
thereafter until cancelled by written note by either party.
The company shall have a responsible time, but not less
than forty-eight hours, in which to read and remove its
meters, and to ascertain that the obligations of the
consumers have been fully performed before being
required to return a deposit. Deposit may be refunded, at
the option of the company, at any time before service is
discontinued. Upon final discontinuance of the use of the
service on full settlement of all bills by the consumer, any
deposit, not previously refunded, will be returned to the
consumer, or it may be applied to the payment of any
unpaid accounts of the consumer and the balance
returned to the consumer. Bills will be determined by the
company on a monthly basis and rendered to the
consumer every month in accordance with the terms of
the rate applied. The word month as used herein and in
the rates is hereby defined to be the elapse time of
approximately thirty days.

Regulations/Codes

The company shall have the right to install and maintain in

convenient and suitable places on the premises of the
consumer free of charge, all transformers, meters, wires
and other equipment necessary for the satisfactory supply
of electricity to the consumer. All transformers, meters,
wires and other equipment furnished by the company shall
remain its property and the consumer shall be liable for all
damages to or loss of the companys property located on
the consumers premises, unless such damage or loss is
cause by the negligence of the company.
Residential
Rate applicable to residential consumers are limited
in their applicability to the sole use of individual
family living quarters and premises for normal
residential and housekeeping requirements. Where a
business is conducted in connection with the home
and all electric service is taken through one meter,
rates having residential applicability may be used for
the entire service only as 75% or more of the
consumption is for residential purposes.
Commercial
Commercial consumers are considered to be stores,
offices, restaurants, hotels theatres, garages, similar
business and merchandising establishments and
apartment buildings. Wherever rates are referred to
as general rates they are intended to apply to such
consumers as above outlined.
Power

Power consumers are those engaged in the use of

apparatus such as motors, battery charges welding
equipment, industrial heating appliances, x-ray
machines and for all manufacturing and industrial
purposes. Apparatus such as described herein may
also be used under general rate schedules in
accordance with the provisions of the individual
schedule.

Impact of technology on careers

Every workplace can benefit from technology. Even a small
plumbing business with three employees can use software
to track clients and document all aspects of work.
Accounting and marketing software programs are
available to help small and large businesses. Although
software is designed to save time and energy, it's
important to remember that technology can erase the
human touch if its carried too far.
Technology helps organize the work environment.
Everything from payroll to inventory is managed more
efficiently with well-designed software in place.
Documents, such as letters or government proposals for
contract work, are easier to write and edit on the
computer. Phone systems include technology for threeway or four-way calling, for example, to save time.
Conference calls also save plane fare and hotel costs if
group calls are productive.
Virtually all modern technology, from cellphones to ereaders, saves time and energy. Instead of having to stay
in the office, as workers did little more than a decade ago,
businesspeople can take calls on the go. Electronic
readers help business travelers access newspapers,
mobile messages and the Internet quite easily. This makes
traveling less cumbersome, because paper materials can
stay in the office. Emailing business associates from an
electronic device means there is no need to return to the
office after work if you're traveling around town or already
headed home.
Work projects and business profits all connect to
globalization enabled by technology. Everyone can
connect with those in foreign countries with the click of a
mouse. Decades ago, it would have taken months or years

to find an inroad with a foreign partner or associate.

Today, you can build a business with someone in another
country in a matter of weeks -- or even days.

Employment/unemployment
The companys approximately 1,600 employees serve
customers though the following main operation areas:

Generation
Customer operation
Region operations
Power delivery services
Commercial services
Administration
Human resources services
Information system
Material management
General administration
External affairs
Legal
Internal audit

Finance
Hours of work
J.P.S. has a statutory obligation to provide electricity to its
customers around the clock. To do this, the company has
to operate a twenty-four hours shift system in the power
stations, its customers care centre and in certain other
operational areas.
There are three standard shifts, that is, day shift or first
shift, an evening shift or second shift and a night or a
third shift. A shift employee will generally work for
approximately five shifts within a pay roll week.

Security
Grievance Procedure
All employees are guided by the principles outlined in the
personnel policies and procedures manual.
Types of insurance
Group life insurance: J.P.S., at its sole expense, provides
employees with life insurance under a group life insurance
benefit policy.
Personal accident Insurance: the company has an
insurance policy to cover employees on a twenty-four hour
basis worldwide, against the risk of death, permanent or
temporary total disablement as a result of bodily injury.
Group Health Insurance: permanent employees are
eligible for group membership in the companys medical
scheme. Membership is free to employees but payments
are required of the member for coverage of his/her
dependents.
Trade unions: J.P.S. employees are represented by four
bargaining units.

Bustamante Industrial Trade Union (B.I.T.U.)/NWU:

represent all hourly paid employees.
National workers Unions (NWU): represents all clerical
staff.
Union of clerical administration and supervisory
employment (UCASE): represents all employees in
administrative, technical and supervisory positions.
Management Bargaining Union (MBA): represents JPS
Managers.

Processing
Electricity Generation
JPS produces electricity using the following technologies:
steam (oil-fired), combustion gas turbines, combined
cycle, diesel, hydroelectric, and wind. The
Company has four main power plants: Rockfort and Hunts
Bay in Kingston, Old Harbour Bay in St. Catherine, and
Bogue in St. James.
Steam Generation: The steam generating units are the
foundation units of JPS' generating system, and are often
referred to as the "base load" units.

Hydro Power: Renewable energy is high on JPS'vagenda.

The Company boasts eight hydroelectric plants among its
mix of generating units, which contribute approximately 21
megawatts to the grid. The hydro plants are: Upper White
River, Lower White River and Roaring River in St. Ann, Rio
Bueno A and Rio Bueno B in Trelawny, Maggotty in St.
Elizabeth, and Rams Horn and Constant Spring in St.
Andrew.

 Wind Power: JPS has a Power Purchase Agreement with

Wigton Wind Farm Limited, as part of its commitment to
support the development of renewable energy. Electricity is
purchased from the wind farm, which is located at Wigton,
Manchester. The wind farm consists of twenty-three 900kilowatt strategically placed wind turbines with an estimated
capacity of 20.7 Megawatts (MW) of power.

Combined Cycle Technology: The newest addition to JPS'

generating fleet is the 120-megawatt combined cycle plant
at the Bogue Power Station in Montego Bay. This plant
consists of three individual units: two combustion turbine
generating units with a total capacity of 80 megawatts and
one 40-megawatt steam generating unit. The two
combustion turbines operate on diesel fuel but are capable
of converting to natural gas at any point in the future. Heat
from the exhaust of both these combustion turbines is
harnessed to produce steam by way of two heat recovery
steam generators that are used to drive a steam turbine
capable of producing an additional 40 MW.

Gas Turbines: JPS also produces additional energy through

the use of gas turbines engines. These gas turbines, which
utilise relatively expensive oil to produce electricity, are
used primarily at those times in the day when energy
demand is at its peak.

Environmental
JPS is committed to being a good steward of the
environment. The Company has made environmental
management one of its highest priorities, with a
commitment to comply with all applicable environmental
laws and regulations and to promote cost-effective energy
management programmes among employees and
customers.

Environmental Remediation
To meet its environmental objectives, JPS is taking steps
to ensure that current operations as well as its expansion
plans are in keeping with, or surpass, the applicable
standards. In fact, the Company is now implementing an
Environmental Management System (EMS), which is a
comprehensive approach to managing environmental
issues affecting JPS operations. The implementation of the
EMS has already begun to yield positive results. The
successful elements of the EMS so far include:

The cleaning up of Polychlorinated Biphenyls (PCBs)

from retired transformers;
the cleaning up of accumulated waste and soil
contamination in the Company's generating plants;
the introduction of a wastewater usage programme;
the monitoring of ambient air quality standards; and
increased utilisation of renewable energy.

Renewable Energy

Renewable energy is also high on JPS' agenda. There are

eight hydroelectric plants within the mix of generating
units. The Company recently implemented a
Comprehensive rehabilitation programme to ensure that
these hydroelectric units operate at optimum levels, and
contribute their full capacity of 21 megawatts to the grid.
JPS is also working with the Government to identify other
renewable energy sources for the cost-effective
generation of electricity.

Legal policies on safety health

and welfare
Safety and health practices are incorporated into JPS'
business every day. The company's policy is to provide a
safe work environment, to apply a set of rules and
procedure to promote the accident-free performance of
duties. The companys policy also seeks to make

employees conscious of their responsibility to integrate

safety and health in their activities.
JPS defines its commitment to safety and health by the
following principles:

We manage our business with an active commitment

to safety and health excellence.
We integrate safety and health into our business
strategies to enhance our competitive advantage.
We comply with applicable safety and health laws and
regulations and implement prudent standards where
none exists.
We hold each employee and contractor accountable
for integrating safety and health into their work
activities.
We encourage our business partners to adopt this
same accountability.
We strive for continuous improvement in our safety
and health programmes by setting challenging goals,
measuring and evaluating performance, and learning
from our experiences.

Moral approaches to
handling safety health
& welfare issues
J.P.S. defines its commitment to safety and health by the
following principles:

We manage our business with an active commitment

to safety and health excellence.
We integrate safety and health into our business
strategies to enhance our competitive advantage.
We comply with applicable safety and health laws
and regulations and implement prudent standards
where none exists.
We hold each employee and contractor accountable
for integrating safety and health into their work
activities. We encourage our businesses partners to
adopt this same accountability.

Summary
The Jamaica Public Service supplier of electricity in
Jamaica. The hierarchical structure of JPS helps to build
the different foundations that is needed to carry out the
fundamental needs that is based on economy. The
different types of careers start form meter reader,
technician engineer, secretary, etc. The other areas of JPS
include:
Norms,
Codes
and
regulation,employment/unemployment, legal policies on
health safety and welfare, etc.

Bibliography
Donald Quarrie High School Library
Webcrawler.com
www.myjpsco.com
https://jm.linkedin.com/company/jamaica-public-service-company-ltd

JPS organised structure

Rockfort Power Station

JPS Head Office - 6 Knutsford Boulevard, New

Kingston.