Professional Documents
Culture Documents
1601
Ashley Smith
CONTENTS
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Activity ............................................................................................................................................................................ 14
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Activity List...................................................................................................................................................................... 14
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Activity List.................................................................................................................................................................. 14
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Agreement List............................................................................................................................................................ 17
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Bankings...................................................................................................................................................................... 23
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Check In ...................................................................................................................................................................... 28
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Class Detail.................................................................................................................................................................. 28
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Class Utilisation........................................................................................................................................................... 29
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Daily Bookings............................................................................................................................................................. 40
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DD Collection .............................................................................................................................................................. 42
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DD Collection .............................................................................................................................................................. 42
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DD Forecast ................................................................................................................................................................ 43
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DD Reconciliation ....................................................................................................................................................... 43
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HouseKeeping ............................................................................................................................................................. 55
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Invalid Accounts.......................................................................................................................................................... 57
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M2 Usage .................................................................................................................................................................... 62
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Meal Summary............................................................................................................................................................ 63
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No Account ................................................................................................................................................................. 73
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Non Attendance.......................................................................................................................................................... 74
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Staff Details................................................................................................................................................................. 91
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Transaction Marketing................................................................................................................................................ 95
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Transactions................................................................................................................................................................ 95
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1.
This report shows members who have swiped through an ACM gate.
Found under: Standard > Member Activity > Member Usage
Range options: Membership Type, Visit Date, Home Club
Selection options: Member number, First Name, Gender, Age, Entry
Default Columns: Member number, First Name, Last Name, Visited Date, Gate Name, Agreement, Agreement Price, Band
Description
Additional Columns: None available
Aggregated/Live: Live
2. ACCOUNTS HISTORY
Found under: Standard > Member Billing/Payment > Member Accounts > Member Accounts
Range options: Membership Type, Next Bill Date
Selection options: Account Type, Account Reference, Account Number, BACS Code, Member Status, Frequency, Final Bill
Date
Default Columns: Home Club, Member number, Membership, Amount, Collect Frequency, Next Bill Date, Final Bill Date,
Account number, Account Name, BACS Code Type
Additional Columns: Agreement Start, Agreement Status, Agreement Type, Barcode, Billing Months, Check In Note, Club
Name, Corporate, Corporate Type, Current Year of Study, Cycle Fees, DOB, Email, Emergency Contact number, Emergency
Contact Person, Employer, Enrolment Fee, Ethnic Origin, First Bill Date, First Name, Gender, Head, Home Address (1-4),
Home Phone, In Hard Count, Is Frozen, Joined, Last Payment, Last Use Date, Last Visit, Last Name, Marital Status,
Matriculation Date, Medical Allergies, Medical Conditions, Medical Disabilities, Medical Immunisations, Member
Eligibility, Member Goals, Member Interests, Member Status, Mobile, Name, Name, Obligation Date, Occupation,
Outstanding, Paid Date, Payment Method, Postcode, Price Type, Renewal Months, Renewal Date, Salutation, Signer
Member number, Sold At Club, Source, Source Member, Terminated, Terminated Reason, Terms Exist, Title, Usage
Months, Work Phone
4. ACTIVE ACCOUNTS
Found under: Standard > Member Billing/Payment > Member Accounts > Member Accounts
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By adding a renewal date user can see members who are about to come up for renewal in the next x days;
By adding a joined date user can see all new members who have joined within the last x days;
Can filter to see popularity of agreements;
By adding a billing method user can see all active members paying by DD/PIF etc.
Found under: Standard > Memberships >Member List Report > Member Status
Range options: Membership Type, Member Status, Post Code
Selection options: First Name, Billing Method, Gender, Age, Agreement Type, Marketing Source, Member Start Date,
Joined Date, Obligation Date, Renewal Date, Termination Date, Contracted Agreement, Telephone, Post, Email, Text
Default Columns: Club Name, Member No, Barcode, Name, Gender, Membership, Head, Joined, Terminated, Preferred
Day for DD Payments, Terms Exist, Telephone, Post, Email, Text
Additional Columns: Agreement Start, Agreement Status, Agreement Type, Billing Months, Check In Note, Cycle Fees,
DOB, Email, Emergency Contact No, Emergency Contact Person, Employer, Enrolment Fee, Ethnic Origin, Final Bill Date,
First Bill Date, First Name, Home Address (1-4), Home Phone, In Hard Count, Is Frozen, Last Payment, Last Visit, Last
Name, Marital Status, Medical Allergies, Medical Conditions, Medical Disabilities, Medical Immunisations, Member
Eligibility, Member Goals, Member Interests, Member Status, Mobile, Name, Next Bill Date, Obligation Date, Occupation,
Outstanding, Payment Method, Postcode, Price Type, Renewal Months, Renewal Date, Salutation, Signer Member No,
Sold At Club, Source, Source Member, Terminated, Termination Reason, Terms Exist, Title, Usage Months, Work Phone
Aggregated/Live: Live
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7. ACTIVITY
This report shows the members who have booked the specified activity in the given range and their attendance. Note that
you must specify an activity before the report can be run.
Found under: Standard > Bookings
Range options: Report Date
Selection options: Activity
Default Columns: Name, Member number, Mobile, Home Phone, Work Phone, Status
Additional Columns: None available
8. ACTIVITY DETAIL
This report is similar to the Activity report but provides more details about the member and the activity.
Found under: Standard > Bookings
Range options: Report Date
Selection options: Activity
Default Columns: Member number, Barcode, First Name, Last Name, Gender, Age, Email, Home Phone, Mobile, Work
Phone, Home Address (1-4), Postcode, Subscriber Status, Booking Status, Booking Date, Club Name, Activity, Physical
Resources, Human Resources
Additional Columns: None available
9. ACTIVITY LIST
This report lists all activities that are currently booked (including classes and ad hoc activities).
Found under: Standard > Bookings
Range options: Report Date
Selection options: Activity, Instructor, Location
Default Columns: Activity, Location, Instructor, Date, Details, Capacity, Booked, Waiting, Cancelled, Attended, Date Time
Additional Columns: None available
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Selection options: Name, Gender, Age, Origin Date, Last Contacted, Enquiry Type, Prospect Status, Marketing Source,
Promotion
Default Columns: Activity Person, Name, Result, Activity, Display Date, Ended, Scheduled
Additional Columns: Club Name, Regarding, Promotion, Source
Attendance;
Location utilisation (when using the additional column for Location)
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Current Billing Method, Current Billing Cycle, New Billing Method, New Billing Cycle, Home Phone, Mobile Phone, Work
Phone, Home Address 1-4, Postcode, Email, Current DOB, DOB On Processing, Birthday This Year, Age On Processing, Max
Agreement Age, Initially Processed Date, Upgrade Active Date, Upgrade To Be Performed, Finally Processed Date, Initial
Processing Failed Reason, Final Processing Failed Reason, Initial Event Resolved Date
Additional Columns: None available
Found under: Member Billing/Payment > Member Payments > Aged Debtors
Range options: Membership Type, Member Status, Report Date (includes all date options)
Selection options: First Name, Billing Method, Gender, Age, Agreement Type, Marketing Source
Default Columns: Member No, Name, Status, Last Use Date, Joined, Total Due, Due0to30, Due31to60, Due61to91,
DueOver90, Mobile, Home Phone, Work Phone
Please note: Last Use Date refers to the Last Use Date as set in Membership Management, not the last time the member
visited the centre
Additional Columns: Home Club, Barcode, Membership, Open Credits, Agreement Start, Agreement Status, Agreement
Type, Billing Months, Check In Note, Club Name, Collect Frequency, Cycle Fees, DOB, Email, Emergency Contract No,
Emergency Contact Person, Employer, Enrolment Fee, Ethnic Origin, Final Bill Date, First Bill Date, First Name, Gender,
Head, Home Address(1-4), In Hard Count, Is Frozen, Last Payment, Last Visit, Last Name, Marital Status, Medical Allergies,
Medical Conditions, Medical Disabilities, Medical Immunisations, Member Eligibility, Member Goals, Member Interests,
Member Status, Name, Next Bill Date, Obligation Date, Occupation, Outstanding, Paid Date, Payment Method, Postcode,
Price Type, Renewal Months, Renewal Date, Salutation, Signer Member No, Sold At Club, Source, Source Member,
Terminated, Terminated Reason, Terms Exist, Title, Usage Months.
Aggregated/Live: Aggregated every night
Reports
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This report shows the information configured in Control Panel >> Data >> General Ledger.
Found under: Standard > Configuration > Agreement Configuration
Range options: None available
Selection options: None available
Default Columns: GL Account, GL Account Description, Process Type Name, Priority, Source, Agreement Type, Inactive
Date, Active Date, Billing Cycle, Billing Method, Agreement, Agreement Price, Short Term, xRef GL Account Process ID
Additional Columns: None available
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Date, Occupation, Outstanding, Payment Method, Postcode, Price Type, Renewal Months, Renewal Date, Salutation,
Signer Member number, Sold At Club, Source, Source Member, Terminated, Termination Reason, Title, Usage Months,
Work Phone
Found under: Standard > Memberships > Member Agreements Report > Standard Agreements > Agreements List
Range options: Head, Membership Type, Agreement Type, Agreement Status, Collection Method, Agreement Start Date,
Next Collection Date, Auto Collection, Sold at Club, Price Type
Selection options: Member Status, First Name, Renewal Date, Termination Date, Last Use Date, Member Start Date,
Marketing Source, Obligation Date
Default Columns: Home Club, Signer Member No, Name, Gender, Membership, Agreement Type, Payment Method,
Enrolment Fee, Cycle Fee, Sold AT Club, Valid Credit Card
Additional Columns: Agreement Start, Agreement Status, Barcode, Billing Months, Check In Note, Club Name, Collect
Frequency, Cycle Fees, DOB, Email, Emergency Contact No, Emergency Contact Person, Employer, Ethnic Origin, Final Bill
Date, First Bill Date, First Name, Head, Home Address(1-4),Home Phone, In Hard Count, Is Frozen, Joined, Last Payment,
Last Use Date, Last Visit, Last Name, Marital Status, Medical Allergies, Medical conditions, Medical Disabilities, Medical
Immunisations, Member Eligibility, Member Goals, Member Interests, Member Status, Mobile, Name, Next Bill Date,
Obligation Date, Occupation, Outstanding, Paid Date, Postcode, Price Type, Renewal Months, Renewal Date, Salutation,
Source, Source Member, Terminated, Terminated Reason, Terms Exist, Title, Usage Months, Work Phone
Reports
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Found under: Standard > Member Billing/Payment > Member Accounts > Current DD Payers
Range options: Membership Type, Next Bill Date
Selection options: Account Type, Account Reference, Account Number, Member Status, Frequency, Final Bill Date
Default Columns: Home Club, Member No, Membership, Amount, Collect Frequency, Next Bill Date, Final Bill Date,
Account No, Account Name, BACS Code Type
Additional Columns: Agreement Start, Agreement Status, Agreement Type, Barcode, Billing Months, Check In Note, Club
Name, Cycle Fees, DOB, Email, Emergency Contact No, Emergency Contact Person, Employer, Enrolment Fee, Ethnic
Origin, First Bill Date, First Name, Gender GL Account, Head, Home Address(1-4), Home Phone, In Hard Count, Is Frozen,
Joined, Last Visit, Last Name, Marital Status, Medical Allergies, Medical Conditions, Medical Disabilities, Medical
Immunisations, Member Eligibility, Member Goals, Member Interests, Member Status, Mobile, Name, Obligation Date,
Occupation, Outstanding, Payment Method, Postcode, Price Type, Renewal Months, Renewal Date, Salutation, Signer
Member No, Sold At Club, Source, Source Member, Terminated, Termination Reason, Title, Usage Months, Work Phone
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Reports
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Reports
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40. BANKINGS
Found under: Standard > Financial
Range options: None
Selection options: Lift Date
Default Columns: Date, Slip Number, Seal Number, Value, Note
Additional Columns: None available.
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member Interests, Member number, Mobile, Name, Obligation Date, Salutation, Source, Source Member, Status, Title,
Work Phone
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Member number, Sold At Club, Source, Source Member, Terminated, Termination Reason, Terms Exist, Title, Usage
Months, Work Phone
Reports
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57. CHECK IN
Found under: Standard > Bookings > LEMS
Range options: Zone, Check In Date
Selection options: None available
Default Columns: Club Name, Zone, Room Name, First Name, Last Name, Check In Date, Check Out Date, Booking
Reference, Booking Contact First Name, Booking Contact Last Name, Event Name, Booking Notes
Additional Columns: Actual Check In, Actual Check Out
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Reports
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Default Columns: Name, Club Name, Appointment 1st Set, Appointment Reschedule Set, Appointment Be Back Set, Total
Apps Set Yesterday, Appointment 1st, Appointment Reschedule, Appointment Be Back, Total Apps Today, Appointment
1st Held, Appointment 2nd Plus Held, Total Apps Held Yesterday, Appointment 1st Set MTD, Appointment Reschedule Set
MTD, Appointments Be Back Set MTD, Total Apps Set MTD, Appointment 1st Held MTD, Appointment 2nd Plus Held MTD,
Total Apps Held MTD
Additional Columns: None available
Finding all members with a specific event (e.g. a booking ban was imposed);
Run against the event code CHDRAWOPEN to see when members of staff have opened the cash drawer (needs
to be run against member of staffs homeclub, as set in MM).
Found under: Standard > Member Activity > Member Events > Club Events
Range options: Membership Type, Severity, Event Created Date (includes all date options)
Selection options: Event Category, Event Resolved Date, Event Club, Event Code, Member No, First Name, Gender, Age,
Username, Contracted Agreement, Telephone, Post, Email, Text
Default Columns: Home Club, Member No, Name, Membership, Event Description, Event Created Date, Event Resolved
Date, Username, Home Phone, Terms Exist, Telephone, Post, Email, Text
Additional Columns: Notes, Agreement Start, Agreement Status, Agreement Type, Barcode, Billing Months, Check In
Note, Club Name, Cycle Fees, DOB, Email, Emergency Contact Number, Emergency Contact Person, Employer, Enrolment
Fee, Ethnic Origin, Event Code, Final Bill Date, First Bill Date, First Name, Gender, Head, Home Address(1-4), In Hard
Count, Is Frozen, Joined, Last Visit, Last Name, Marital Status, Medical Allergies, Medical conditions, Medical Disabilities,
Medical Immunisations, Member Eligibility, Member Goals, Member Interests, Member Status, Mobile, Name, Next Bill
Date, Obligation Date, Occupation, Outstanding, Payment Method, Postcode, Price Type, Renewal Months, Renewal Date,
Salutation, Signer Member No, Sold At Club, Source, Source Member, Terminated, Terminated Reason, Title, Usage
Months, Work Phone
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Selection options: Event Category, Event Resolved Date, Event Club, Event Code, Member No, First Name, Gender, Age,
Username
Default Columns: Home Club, Member No, Name, Membership, Event Description, Event Created Date, Event Resolved
Date, Username, Home Phone
Additional Columns: Notes, Email, Event Code, Joined, Outstanding, Work Phone
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Obligation Date, Occupation, Outstanding, Paid Date, Postcode, Price Type, Renewal Months, Renewal Date, Salutation,
Source, Source Member, Terminated, Terminated Reason, Terms Exist, Title, Usage Months, Work Phone
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Signer Member number, Sold At Club, Source, Source Member, Terminated, Terminated Reason, Title, Usage Months,
Work Phone
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Name, Membership, Price Type, DOB, Home Phone, Mobile Phone, Work Phone, Email, Home Address (1-4), Post Code,
Course Price, Balance
Additional Columns: None available.
Targeting members who have enrolled on several courses for marketing purposes.
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Selection options: Course Start Date, Course Start End Date, Course Type, Course Sub Type
Default Columns: Booking Club, Home Club, Name, Title, First Name, Last Name, Member No, Gender, DOB, Payment
Method, Agreement, Price Type, Email, Ethnic Origin, Address1, Address2, City, County, Postcode, Home Phone, Work
Phone, Mobile Phone, Head, Joined, Terminated, Last Visit, Main Category, Sub Category, Course Name, Course Term,
Instructor, Course Start Date, Course End Date, Capacity, Attendees, % Utilisation, Price Per Session, Price Paid Per
Session, Yield, Payment Media, Total Sessions, Booked Sessions, Income
Additional Columns: None available.
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Additional Columns: Email, DOB, Age, Last Visit, Ethnic Origin, Marital Status, Start Date, Obligation Date, Renewal Date,
First Bill Date, Next Bill Date, Final Bill Date, Enrolment Fee, Cycle Fee, Agreement Type, Agreement Status Billing Cycle,
Billing Method, Marketing Source, Home Phone, Work Phone, Mobile Phone, Home Address (1-4), Home Postcode,
Employer, Occupation, Marketing by Telephone, Marketing by Post, Marketing by Email, Marketing by Text, Marketing by
Telephone 3rd Party, Marketing by Post 3rd Party, Marketing by Email 3rd Party, Marketing by Text 3rd Party
Reports
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Reports
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This report shows all members who are either linked to or an add-on off a head membership.
Found under: Standard > Memberships > Member List Report > Member Links
Range options: Membership Type, Member Status, Post Code
Selection options: First Name, Billing Method, Gender, Age, Agreement Type, Marketing Source, Member Start Date,
Joined Date, Obligation Date, Renewal Date, Termination Date
Default Columns: Club Name, Member No, Barcode, Name, Gender, Head, Joined, Terminated, Membership
Additional Columns: Agreement Start, Agreement Status, Agreement Type, Billing Months, Check In Note, Cycle Fees,
DOB, Email, Emergency Contact No, Emergency Contact Person, Employer, Enrolment Fee, Ethnic Origin, Final Bill Date,
First Bill Date, First Name, Home Address (1-4), Home Tel No, In Hard Count, Is Frozen, Last Payment, Last Visit, Last
Name, Marital Status, Medical Allergies, Medical Conditions, Medical Disabilities, Medical Immunisations, Member
Eligibility, Member Goals, Member Interests, Member Status, Mobile, Name, Next Bill Date, Obligation Date, Occupation,
Outstanding, Payment Method, Postcode, Price Type, Renewal Months, Renewal Date, Salutation, Signer Member No,
Sold At Club, Source, Source Member, Termination Reason, Terms Exist, Title, Usage Months, Work Tel No.
100.
DAILY BOOKINGS V2
Reports
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101.
DAILY EVENTS
Found under: Standard > Member Activity > Member Events > Club Events
Range options: Severity, Event Created Date
Selection options: Event Category, Event Resolved Date, Event Club, Event Code, Member number, First Name, Gender,
Age, Username
Default Columns: Member number, Name, Event Created Date, Event Code, Outstanding, Home Phone, Work Phone,
Mobile, Email, Joined
Additional Columns: Event Description, Event Resolved Date
102.
DAILY OCCUPANCY
103.
104.
105.
DD AGREEMENT REPORT
Found under: Standard > Member Billing/Payment > Member Accounts > Current DD Payers
Range options: None available
Reports
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106.
DD COLLECTION
Found under: Standard > Member Billing/Payment > Member Accounts > Current DD Payers
Range options: Membership Type, Next Bill Date, Join Date
Selection options: BACS Code, Contracted Agreement
Default Columns: Home Club, Member Number, Membership, Subtype, Subs fee, BACS Code Type, Preferred Day For DD
Payments, Secondary Spend, Bolt On Services, Collect All, Terms Exist, Bolt On Services Name
Additional Columns: Agreement Start, Agreement Status, Agreement Type, Barcode, Billing Months, Check In Note, Club
Name, Collect Frequency, Corporate, Corporate Type, Current Year of Study, Cycle Fees, Date of Birth, Email address,
Emergency Contact number, Emergency Contact Person, Employer, Enrolment Fee, Ethnic Origin, Final Bill Date, First Bill
Date, First Name, Gender, GL Account, Head, Home Address (1-4), Home Telephone, In Hard Count, Is Frozen, Joined, Last
Payment, Last Use Date, Last Visit, Last Name, Marital Status, Matriculation Date, Medical Allergies, Medical Conditions,
Medical Disabilities, Medical Immunisations, Member Eligibility, Member Goals, Member Interests, Member Status,
Mobile, Name, Next Bill Date, Obligation Date, Occupation, Outstanding, Paid Date, Payment Method, Postcode, Price
Type, Renewal Months, Renewal Date, Salutation, Signer Member Number, Sold At Club, Source, Source Member,
Terminated, Termination Reason, Title, Usage Months, Work Phone
107.
DD COLLECTION
108.
DD COLLECTION ANALYSIS
Found under: Standard > Member Billing/Payment > Member Accounts > Current DD Payers
Range options: Report Date
Selection options: None available
Reports
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Default Columns: Club Name, Total, Balance, DD Paid, Entry Date, Effective Date, Paid Date, BACS Reason Code, DD
rejected, POS paid, POS Date
Additional Columns: Home Club, Member number, Barcode, First Name, Last Name, Personal ID number, Birthday,
Marital Status, Email, Employer, Occupation, Created, Joined, Check In Note, Membership Status, Age, Last Use Date,
PARQ, Home Phone, Work Phone, Outstanding, Home Address (1-4), Postcode, Membership, Price Type
109.
DD FORECAST
Found under: Standard > Member Billing/Payment > Member Accounts > Current DD Payers
Range options: Report Date
Selection options: None available
Default Columns: Club Name, Members, DD Value, Cut Off Count, Cut Off Value, Lapsing Count, Lapsing Value, Freeze
Count, Freeze Value, Uncollect Count, Uncollect Value, Total Count, Total Value, Average Sub
Additional Columns: None available
110.
Shows members who have paid their DD this month (either by DD or at the club).
Useful for:
Filtering members whose DD was rejected, but have later paid at the club (by adding the GL Account Code for DD
rejections in Selection).
Found under: Standard > Member Billing/Payment > Member Payments > Automatic Payments
Range options: Membership Type, Paid Date.
Selection options: Termination Date, Billing Method, Paid At Club, Membership Price Type, GL Account Code
Default Columns: Home Club, Member No, Name, POS Payment Method, Amount, Membership, Price Type, Status.
Additional Columns: Agreement Start, Agreement Status, Agreement Type, Barcode, Billing Months, Check In Note, Club
Name, Cycle Fees, DOB, Email, Emergency Contact Number, Emergency Contact Person, Employer, Enrolment Fee, Ethnic
Origin, Final Bill Date, First Bill Date, First Name, Gender, GL Account, Head, Home Address (lines 1-4), Home Telephone,
In Hard Count, Is Frozen, Joined, , Last Visit, Last Name, Marital Status, Medical Allergies, Medical Conditions, Medical
Disabilities, Medical Immunisations, Member Eligibility, Member Goals, Member Interests, Member Status, Mobile,
Name, Next Bill Date, Obligation Date, Occupation, Outstanding, Payment Method, Postcode, Renewal Months, Renewal
Date, Salutation, Signer Member No, Sold At Club, Source, Source Member, Terminated, Termination Reason, Title, Usage
Months, Work Phone
111.
DD RECONCILIATION
Found under: Standard > Member Billing/Payment > Member Accounts > Current DD Payers
Range options: Report Date
Selection options: None available.
Default Columns: Member Number, Name, Month 1 Month 12, Date
Additional Columns: None available
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112.
Found under: Standard > Member Billing/Payment > Member Accounts > Current DD Payers
Range options: Report Date
Selection options: None available.
Default Columns: Club Name, Member Number, Name, Agreement Type, Amount
Additional Columns: None available
113.
Found under: Standard > Member Billing/Payment > Member Accounts > Current DD Payers
Range options: Report Date
Selection options: None available.
Default Columns: Club Name, Member Number, Name, Agreement Type, Amount
Additional Columns: None available
114.
Found under: Standard > Member Billing/Payment > Member Accounts > Current DD Payers
Range options: Report Date
Selection options: None available.
Default Columns: Club Name, Member Number, Name, Agreement Type, Amount
Additional Columns: None available
115.
Found under: Standard > Member Billing/Payment > Member Accounts > Current DD Payers
Range options: Report Date
Selection options: None available.
Default Columns: Club Name, Member Number, Name, Agreement Type, Amount
Additional Columns: None available
116.
Found under: Standard > Member Billing/Payment > Member Accounts > Current DD Payers
Range options: Report Date
Selection options: None available.
Default Columns: Club Name, Member Number, Name, Agreement Type, Amount
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117.
Found under: Standard > Member Billing/Payment > Member Accounts > Current DD Payers
Range options: Report Date
Selection options: None available.
Default Columns: Club Name, Member Number, Name, Agreement Type, Amount
Additional Columns: None available
118.
Found under: Standard > Member Billing/Payment > Member Accounts > Current DD Payers
Range options: Report Date
Selection options: None available.
Default Columns: Club Name, Member Number, Name, Agreement Type, Amount
Additional Columns: None available
119.
DD RECONCILIATION SUMMARY
Found under: Standard > Member Billing/Payment > Member Accounts > Current DD Payers
Range options: Report Date
Selection options: None available.
Default Columns: Group Name, Club Name, This Month Count, This Month, Value, New Member Count, New Member
Value, Lost Member Count, Lost member Value, Increased Member Count, Increased Member Value, Decreased Member
Count, Decreased Member Value, Previous Month Count, Previous Month Value
Additional Columns: None available
120.
DD REPRESENTATION REPORT
Found under: Standard > Member Billing/Payment > Member Accounts > Current DD Payers
Range options: Membership Type, Collection Date From
Selection options: Member Status, BACS Code
Default Columns: Home Club, Member number, Name, Membership, Member Status, Agreement Type, BACS Code Type,
Collection From Date, Collection To Date, Bolt On Fees, Payment Amount
Additional Columns: None available
Reports
Version 2.0
45
Found under: Standard > Member Billing/Payment > Member Payments > Aged Debtors
Range options: Transaction Date (includes all date options).
Selection options: Price Type, Membership Type, Booking Date
Default Columns: Mem Number, Name, Trans Date & Time, Description, Outstanding, Comments, Contact (h), Mobile,
Contact (w), Membership
Additional Columns: None available.
123.
DISCOUNTED MEMBERS
Found under: Standard > Memberships > Member List Report > Member Status
Range options: Membership Type, Member Status, Post Code
Selection options: First Name, Billing Method, Gender, Marketing Source, Member Start Date, Joined Date, Obligation
Date, Renewal Date, Termination Date
Default Columns: Member number, Name, Address (1-2), City, Postcode, Subscription Type, Obligation Date, Original
Price., Discount, Price After Discount, Code
Additional Columns: None available
124.
Found under: Standard > Member Activity > Member Communications > Club Messages
Range options: Membership Type, Document Type, Message Type, Comm. Created Date
Selection options: Gender, Document Code, Member No, First Name, Age, Username, User Group
Default Columns: Home Club, Member number, Name, Membership, Doc Type, Doc Code, Username, Comm. Created
Date
Additional Columns: None available
125.
Found under: Standard > Member Activity > Member Communications > Club Messages
Range options: Membership Type, Document Type, Message Type, Comm. Created Date
Reports
Version 2.0
46
Selection options: Document Code, Member No, First Name, Gender, Age, Username, User Group
Default Columns: Home Club, Member number, Name, Membership, Doc Type, Doc Code, Username, Comm. Created
Date
Additional Columns: None available
126.
E5 CENTRE INCOME
127.
E5 ONLINE INCOME
128.
129.
130.
Version 2.0
47
131.
132.
This report shows the current configuration of all the events in Control Panel.
Found under: Standard > Configuration > Events
Range options: None available
Selection options: None available
Default Columns: Event Category, Event Description, Event Short Description, Event Code, Severity, Process Flag
Additional Columns: None available
Please Note: This report should be run at Enterprise level to work correctly
133.
This report shows all changes to inventory items over the given range. Prices removed by Remove Inactive Inventory
Prices and Discounts (Control Panel >> Global Settings >> POS tab) are included in this report.,
Found under: Standard > Configuration > Inventory
Reports
Version 2.0
48
134.
This report shows when an inventory item was last billed to a member or sold through Front of House.
Found under: Standard > Configuration > Inventory
Range options: None available
Selection options: None available
Default Columns: Priority, Source, Inventory Item, Inventory Description, Main Category, Sub Category, Active/Inactive,
Last Billed, Last Transacted, Debts Outstanding, Linked Resources
Additional Columns: None available
135.
This report gives a list of inventory items at all levels and their configuration.
Found under: Standard > Configuration > Inventory
Range options: Created Date
Selection options: Inventory, Main Category, Item Type, GL Account
Default Columns: Inventory, Inventory Description, Inventory Scope, Inventory Scope Name, Active Date, Inactive Date,
Main Category Short Description, Main Category Description, Sub Category Short Description, Sub Category Description,
Tax Rate, Item Type, GL Account, GL Account Description, Ask For Selling Price, Ask For Member, Print Receipt, Voucher
Linked To, Age Check, Age From, Age To, Gender Restriction, Inventory Date Created, User Created By, Inventory Last
Updated, User Last Updated By, Price Scheme Template
Additional Columns: None available
136.
Reports
Version 2.0
49
137.
138.
EVENT DETAIL
This report relates to the Events functionality for ticket bookings configured in the Booking application.
Found under: Standard > Bookings
Range options: Event Date
Selection options: None available.
Default Columns: Name, Member number, Event, Tickets Status, Date Purchased, Price Type, Band Description, Band
Price, Tickets Bought, Value, Paid Status
Additional Columns: Agreement Start, Agreement Status, Agreement Type, Billing Months, Cycle Fees, DOB, Email,
Enrolment Fee, Final Bill Date, First Bill Date, Home Address (1-4), Home Phone, In Hard Count, Is Frozen, Last Payment,
Last Visit, Member Status, Next Bill Date, Obligation Date, Occupation, Outstanding, Payment Method, Postcode, Renewal
Months, Renewal Date, Signer Member number, Sold At Club, Termination Reason, Terms Exist, Usage Months, Work
Phone
139.
EVENT SUMMARY
This report relates to the Events functionality for ticket bookings configured in the Booking application.
Found under: Standard > Bookings
Range options: Event Date
Selection options: None available.
Default Columns: Event, Location, Start Date, End Date, Total Bands, Total Tickets, Tickets Sold, Tickets Available, Sold
Value
Additional Columns: None available
140.
Reports
EXCEPTION REPORT
Version 2.0
50
141.
142.
143.
Version 2.0
51
144.
Found under: Standard > Member Billing/Payment > Member Accounts > Account Administration
Range options: Membership Type, Next Bill Date
Selection options: Account Type, Account Reference, Account Number, ABCS Code, Member Status, Frequency, Final Bill
Date
Default Columns: Home Club, Member number, Membership, Amount, Collect Frequency, Next Bill Date, Final Bill Date,
Account number, Account Name, BACS Code Type
Additional Columns: Agreement Start, Agreement Status, Agreement Type, Barcode, Billing Months, Check In Note, Club
Name, Corporate, Corporate Type, Current Year of Study, Cycle Fees, DOB, Email, Emergency Contact number, Emergency
Contact Person, Employer, Enrolment Fee, Ethnic Origin, First Bill Date, First Name, Gender, Head, Home Address (1-4),
Home Phone, In Hard Count, Is Frozen, Joined, Last Payment, Last Use Date, Last Visit, Last Name, Marital Status,
Matriculation Date, Medical Allergies, Medical Conditions, Medical Disabilities, Medical Immunisations, Member
Eligibility, Member Goals, Member Interests, Member Status, Mobile, Name, Name, Obligation Date, Occupation,
Outstanding, Paid Date, Payment Method, Postcode, Price Type, Renewal Months, Renewal Date, Salutation, Signer
Member number, Sold At Club, Source, Source Member, Terminated, Termination Reason, Terms Exist, Title, Usage
Months, Work Phone
145.
FOH BANKING
146.
147.
Version 2.0
52
Default Columns: Fraud Area, Fraud Type, Account number, Sort Code, Exception Raised by, Authoriser Name, Exception
Date
Additional Columns: None available
148.
149.
150.
151.
Found under: Standard > Member Activity > Member Usage > Check In No Entry
Reports
Version 2.0
53
152.
Shows each member that has visited the club in the given range. Member will show once for every time they have visited
the club. The report picks up if the member has visited based on the Member Swipe in FOH event. The report only keeps
date for the last 2 months, data older than this will be lost, so you may see the No Records Found message.
Useful for:
153.
Lists members visits to home club. This can only be run for one member at a time and the member number is required.
Found under: Standard > Analysis
Range options: Membership type, Home club, Visit date (includes all date options)
Selection options: Member number (required field), First Name, Gender, Age, Entry
Default Columns: Member number, Name, Visited Date, Entry, Reason
Reports
Version 2.0
54
Additional Columns: Agreement Start, Agreement Status, Agreement Type, Barcode, Billing Months, Check In Note, Club
Name, Club Visited, Collect Frequency, Cycle Fees, DOBN Email (full address), Emergency Contact Number (full number)
Emergency Contact Person, Employer, Enrolment Fee, Ethnic Origin, Final Bill Date, First Bill Date, First Name, Gender,
Head, Home Club, Home Address (lines 1-4), Home Telephone (full number), In Hard Count (Y/N), Is Frozen, Joined, Last
Payment, Last Use Date, Last Visit, Last Name, Marital Status, Medical Allergies, Medical Conditions, Medical Disabilities,
Medical Immunisations, Member Eligibility, Member Goals, Member Interests, Member Status, Membership, Mobile,
Name, Next Bill Date, Obligation Date, Occupation, Outstanding, Paid Date, Payment Method, Postcode, Price type,
Renewal Months, Renewal Date, Salutation, Signer Member No, Sold At Club, Source, Source Member, Terminated,
Termination Reason, Terms Exist, Title, Usage Months, Work Phone
154.
HOUSEKEEPING
155.
INCOME ANALYSIS
156.
157.
Reports
INCOME JOURNAL
Version 2.0
55
Breakdown of Income by GL code. The Income Journal report can only take in to account items linked to GL codes.
Found under: Financial
Range options: Date From to Date to. Online OR In Club option.
Selection options: None available
Default Columns: Cost Centre, Code, Description, Total, VAT, Net
Additional Columns: None available
Aggregate/Live: Aggregated daily
158.
Breakdown of Income by GL code. The Income Journal report can only take in to account items linked to GL codes.
Found under: Financial
Range options: Date (all options included), Online/In Club
Selection options: None available
Default Columns: Cost Centre, Code, Description, Inventory, Agreement, Quantity, Total, VAT, Net
Additional Columns: None available.
159.
160.
Version 2.0
56
161.
162.
163.
164.
INVALID ACCOUNTS
Found under: Standard > Member Billing/Payment > Member Accounts > Account Administration
Range options: Membership Type, Next Bill Date
Selection options: Account Type, Account Reference, Account Number, BACS Code, Member Status, Frequency, Final Bill
Date
Default Columns: Home Club, Member number, Membership, Amount, Collect Frequency, Next Bill Date, Final Bill Date,
Account number, Account Name, BACS Code Type
Additional Columns: Agreement Start, Agreement Status, Agreement Type, Barcode, Billing Months, Check In Note, Club
Name, Corporate, Corporate Type, Current Year of Study, Cycle Fees, DOB, Email, Emergency Contact number, Emergency
Reports
Version 2.0
57
Contact Person, Employer, Enrolment Fee, Ethnic Origin, First Bill Date, First Name, Gender, Head, Home Address (1-4),
Home Phone, In Hard Count, Is Frozen, Joined, Last Payment, Last Use Date, Last Visit, Last Name, Marital Status,
Matriculation Date, Medical Allergies, Medical Conditions, Medical Disabilities, Medical immunisations, Member
Eligibility, Member Goals, Member Interests, Member Status, Mobile, Name, Name, Obligation Date, Occupation,
Outstanding, Paid Date, Payment Method, Postcode, Price Type, Renewal Months, Renewal Date, Salutation, Singed
Member number, Sold At Club, Source, Source Member, Terminated, Termination Reason, Terms Exist, Title, Usage
Months, Work Phone
165.
Found under: Standard > Member Billing/Payment > Member Accounts > Member Accounts
Range options: Auto Collection, Membership Type, Next Bill Date
Selection options: Account Type, Account Reference, Account Number, BACS Code, Member Status, Frequency, Final Bill
Date
Default Columns: Member number, Account Name, Account number, Sort Code, Amount, Next Bill Date, BACS Code Type
Additional Columns: Home Club, Membership, Final Bill Date, Agreement Start, Agreement Status, Agreement Type,
Barcode, Billing Months, Check In Note, Club Name, Collect Frequency, Corporate, Corporate Type, Current Year of Study,
Cycle Fees, DOB, Email, Emergency Contact number, Emergency Contact Person, Employer, Enrolment Fee, Ethnic Origin,
First Bill Date, First Name, Gender, Head, Home Address (1-4), Home Phone, In Hard Count, Is Frozen, Joined, Last
Payment, Last Use Date, Last Visit, Last Name, Marital Status, Matriculation Date, Medical Allergies, Medical Conditions,
Medical Disabilities, Medical immunisations, Member Eligibility, Member Goals, Member Interests, Member Status,
Mobile, Name, Name, Obligation Date, Occupation, Outstanding, Paid Date, Payment Method, Postcode, Price Type,
Renewal Months, Renewal Date, Salutation, Singed Member number, Sold At Club, Source, Source Member, Terminated,
Termination Reason, Terms Exist, Title, Usage Months, Work Phone
166.
167.
This report shows sales of all selected inventory items with the number sold per hour as a total. This includes online sales.
Found under: Standard > POS Reports > Analysis
Range options: Sale Date, Inventory
Selection options: None available
Reports
Version 2.0
58
Default Columns: Club Name, Day of Week, Sale Date, Start Time, End Time, Total Sales
Additional Columns: None available
168.
This report shows sales of all selected inventory items by hour of the day. The Inventory Main Category Hourly Sales and
Inventory Sub Category Hourly Sales reports work in a similar way, but grouped by either Main or Sub Category.
Found under: Standard > POS Reports > Analysis
Range options: Sale Date, Main Category, Sub Category, Inventory
Selection options: None available
Default Columns: Club Name, Sale Category, Main Category, Sub Category, Inventory Item, Inventory Description, hours
of the day (00-01 23-24)
Additional Columns: None available.
169.
170.
INVOICE DETAIL
171.
Reports
59
Found under: Standard > Memberships > Member List Report > Member Enrolments
Range options: Membership Type, Member Status, Post Code.
Selection options: First Name, Billing Method, Gender, Age, Agreement Type, Marketing Source, Member Start Date,
Joined Date, Obligation Date, Renewal Date, Termination Date.
Default Columns: Club Name, Member No, Barcode, Name, Gender, Membership, Head, Joined, Terminated, Preferred
Day for DD Payments
Additional Columns: Member Status, Captured from Sales, Agreement Start, Agreement Status, Agreement Type, Billing
Months, Check In Note, Cycle Fees, DOB, Email, Emergency Contact No, Emergency Contact Person, Employer, Enrolment
Fee, Ethnic Origin, Final Bill Date, First Bill Date, First Name, Home Address(1-4) Home Phone, In Hard Count, Is Frozen,
Last Visit, Last Name, Marital Status, Medical Allergies, Medical Conditions, Medical Disabilities, Medical Immunisations,
Member Eligibility, Member Goals, Member Interests, Mobile, name, Next Bill Date, Obligation Date, Occupation,
Outstanding, Payment Method, Postcode, Price Type, Renewal Months, Renewal Date, Salutation, Signer Member No,
Sold At Club, Source, Source Member, Termination Reason, Title, Usage Months, Work Phone
172.
This report shows bookings made at kiosks in the given time frame. Fast access and standard bookings are included.
Found under: Standard > Bookings > Kiosk
Range options: Visit Date
Selection options: Usage Type, Activity, Inventory
Default Columns: Club Name, Kiosk, Visited Date, Usage Type, Usage Name, Total Count
Additional Columns: None available
173.
KIOSK ATTENDANCE
174.
Reports
Version 2.0
60
175.
176.
This report shows the number of times a kiosk has been used per hour in the given time frame.
Found under: Standard > Bookings > Kiosk
Range options: Visit Date
Selection options: Usage Type, Activity, Inventory
Default Columns: Club Name, Kiosk, Visit Date, Times (00-01 23-00)
Additional Columns: None available
177.
LAPSED MEMBERS
Found under: Standard > Memberships > Member List Report > Member Status
Range options: Membership Type, Member Status, Post Code
Selection options: First Name, Billing Method, Gender, Age, Agreement Type, Marketing Source, Member Start Date,
Joined Date, Obligation Date, Renewal Date, Termination Date, Contracted Agreement
Default Columns: Club Name, Member number, Barcode, Name, Gender, Membership, Head, Joined, Terminated,
Preferred Day for DD Payments, Terms Exist
Additional Columns: Agreement Start, Agreement Status, Agreement Type, Billing Months, Check In Note, Corporate,
Corporate Type, Current Year of Study, Cycle Fees, DOB, Email, Emergency Contact number, Emergency Contact Person,
Employer, Enrolment Fee, Ethnic Origin, Final Bill Date, First Bill Date, First Name, Home Address (1-4), Home Phone, In
Hard Count, Is Frozen, Last Payment, Last Visit, Last Name, Marital Status, Matriculation Date, Medical Allergies, Medical
Conditions, Medical Disabilities, Medical Immunisations, Member Eligibility, Member Goals, Member Interests, Member
Status, Mobile, Name, Next Bill Date, Obligation Date, Occupation, Outstanding, Payment Method, Postcode, Price Type,
Renewal Date, Salutation, Signer Member number, Sold At Club, Source, Source Member, Termination Reason, Title,
Usage Months, Work Phone
178.
This report shows all members who will be upgraded by the Agreement Change on Age Restriction Reached
functionality (Control Panel >> Agreement Management >> Agreement >> Pricing >> Demographic Upgrades).
Reports
Version 2.0
61
179.
180.
Shows members who have used the centre less than the specified number of times.
Suggested use:
181.
M2 USAGE
Version 2.0
62
182.
183.
184.
MEAL SUMMARY
185.
This will show you the number of visits each member has made per month over the last year.
Useful for:
Finding the members who have used the centre least/most per month.
By adding a joined date in selection you can track the usage of new members.
Reports
Version 2.0
63
Additional Columns: Club Name, DOB, Gender, Postcode, Price Type, Ethnic Origin, Medical Disabilities, Employer
186.
187.
188.
MEMBER ATTENDANCE
This will show you the number of booking each member has ever made/attended. The member will show once in the
report for every booking they have made in the selected range (if the range is set to this week and the member has
booked 3 classes this week they will show on 3 separate lines in the report).
Found under: Standard > Bookings
Range options: Booking Date (includes all date options).
Selection options: First Name, Gender, Age, Joined Date, Member No.
Default Columns: Club Name, Member No, Name, Booking, Date Booked, Time, Status, No. of Bookings Made, No. of
Bookings Attended, No. of Bookings Not Attended.
Additional Columns: None available.
189.
This report shows the total number of bookings members have made, attended, cancelled etc. in the given time frame.
Found under: Standard > Bookings
Range options: Member Status, Membership Type, Booking Location
Selection options: Booking Date
Reports
Version 2.0
64
Default Columns: Member Number, First Name, Last Name, Email, Club Name, Status, State Date, Agreement, Agreement
Price, Home Phone, Mobile Phone, Work Phone, Home Address (1-4), Postcode, Number of Bookings, Number of
Bookings Cancelled, Number of Bookings Attended, Number of Bookings Booked, Number of Bookings NotAttended, Number of Bookings Attendance Overridden
Additional Columns: None available
190.
MEMBER CC LOG
191.
MEMBER DD CHARGES
192.
MEMBER DOCUMENT
Found under: Standard > Member Activity > Member Communications > Member Messages
Range options: Membership Type, Document Type, Message Type, Comm. Created Date
Selection options: Document Code, Member number, First Name, Gender, Age, Username, User Group
Default Columns: Home Club, Member number, Name, Membership, Doc Type, Username, Comm. Created Date
Additional Columns: None available
193.
Found under: Standard > Member Activity > Member Events > Member Events
Range options: Membership Type, Severity, Event Created Date
Selection options: Event Category, Event Resolved Date, Event Club, Event Code, Member number, First Name, Gender,
Age, Username
Reports
Version 2.0
65
Default Columns: Home Club, Member number, Name, Membership, Event Description, Event Created Date, Event
Resolved Date, Username, Notes
Additional Columns: Agreement Start, Agreement Status, Agreement Type, Barcode, Billing Months, Check In Note, Club
Name, Cycle Fees, DOB, Email, Emergency Contact number, Emergency Contact Person, Employer, Enrolment Fee, Ethnic
Origin, Event Code, Final Bill Date, First Bill Date, First Name, Gender, Head, Home Address (1-4), Home Telephone, In
Hard Count, Is Frozen, Joined, Last Visit, Last Name, Marital Status, Medical Allergies, Medical Conditions, Medical
Disabilities, Medical Immunisations, Member Eligibility, Member Goals, Member Interests, Member Status, Mobile,
Name, Next Bill Date, Obligation Date, Occupation, Outstanding, Payment Method, Postcode, Price Type, Renewal
Months, Renewal Date, Salutation, Singer Member number, Sold at Club, Source, Source Member, Terminated,
Termination Reason, Title, Usage Months, Work Phone
194.
195.
MEMBER LIST
Version 2.0
66
196.
197.
Found under: Standard > Member Activity > Member Communications > Member Messages
Range options: Membership Type, Document Type, Message Type, Comm. Created Date
Selection options: Document Code, Member number, First Name, Gender, Age, Username, User Group
Default Columns: Home Club, Member number, Name, membership, Doc type, Username, Comm. Created Date
Additional Columns: None available
198.
199.
Found under: Standard > Memberships > Member List Report > Member Enrolments
Range options: Member Status, Processed Date, Old Membership Type, New Membership Type, New Billing Method,
Wizard Run
Selection options: None available
Reports
Version 2.0
67
Default Columns: Member number, Barcode, First Name, Last Name, Joined, Home Club, Processed Date, First Bill Date,
Next Bill Date, Final Bill Date, Renewal Date, Obligation Date, Cycle Fee, Termination Date, Auto Bill, Member Wizard,
New Membership, New Price Type, Old Membership, Old Price Type, New Payment Method, New Billing Cycle, Home
Address (1-4)m Post Code, Home Phone, Mobile Phone, Work Phone, Email, Gender, Salesperson name
Additional Columns: Current Year of Study, Matriculation Date
200.
This report records all overridden entries (when a member does not have access to the club and the user clicks Allow
Entry in Front of House).
Found under: Standard > Member Activity > Member Usage
Range options: Visit Date (all date options), Home Club
Selection options: None available
Default Columns: Member Number, First Name, Last Name, Visited Club, Visited Date, Access Override Reason, Access
Override Reason Text, Username, Users Full Name, Home Club, Email, Home Address (1-4), Postcode, Home Phone,
Mobile Phone, Work Phone
Additional Columns: None available
201.
202.
MEMBER REFERALS
Found under: Standard > Memberships > Member List Report > Member Enrolments
Range options: Member Status, Joined Date, Membership Type, Membership Price Type, Billing Method, Marketing
Source
Selection options: None available.
Default Columns: First Name, Last Name, Joined, Home Club, Agreement Start, First Bill Date, Next Bill Date, Final Bill
Date, renewal Date, Obligation Date, Cycle Fee, Termination Date, Auto Bill, Membership, Price Type, Payment Method,
Billing Cycle, Home Phone, Mobile Phone, Work Phone, Email, Gender, Salesperson Name, Source Member First Name,
Source Member Last Name, Source Member Home Club, Source Member Agreement Start, Source Member First Bill
Date, Source Member Next Bill Date, Source Member Next Bill Date, Source Member Renewal Date, Source Member
Obligation Date, Source Member Cycle Fee, Source Member Termination Date, Source Member Auto Bill, Source Member
Membership, Source Member Price Type, Source Member Payment Method, Source Member Billing Cycle, Source
Member Email
Reports
Version 2.0
68
Additional Columns: Member number, Source Member, Membership number, Barcode, Source Member Barcode, Home
Address (1-4), Post Code, Source Member Home Address (1-4), Source Member Post Code
203.
204.
MEMBER STATUS
Breaks down all membership types by status. Needs to be run for a specific date, otherwise report will aggregate from
the first date chosen to the last date chosen.
Useful for:
205.
MEMBERS JOINED
Reports
Version 2.0
69
206.
MEMBERS ON HOLD
207.
208.
MEMBERSHIP CATEGORY
209.
Reports
Version 2.0
70
210.
MEMBERSHIP PROMOTION
211.
212.
213.
Found under: Standard > Member Billing/Payment > Member Payments > MM Payments
Reports
Version 2.0
71
214.
MM PAYMENTS TODAY
Found under: Standard > Member Billing/Payment > Member Payments > MM Payments
Range options: Membership Type, POS Method Payment, Paid Date, GL Account Code
Selection options: Termination Date, Billing Method, Paid At Club, Membership Price Type
Default Columns: Home Club, Member number, Name, POS Payment Method, Amount, Membership, Price Type, Status,
Payment Notes
Additional Columns: Agreement Start, Agreement Status, Agreement Type, Barcode, Billing Months, Check In Note, Club
Name, Cycle Fees, DOB, Email, Emergency Contact number, Emergency Contact Person, Employer, Enrolment Fee, Ethnic
Origin, Final Bill Date, First Bill Date, First Name, Gender, GL Account, Head, Home Address (1-4), Home Phone, In Hard
Count, Is Frozen, Joined, Last Visit, Last Name, Marital Status, Medical Allergies, Medical Conditions, Medical Disabilities,
Medical Immunisations, Member Eligibility, Member Goals, Member Interests, Member Status, Mobile, Name, Next Bill
Date, Obligation Date, Occupation, Outstanding, Payment Method, Postcode, Renewal Months, Renewal Date, Salutation,
Signer Member number, Sold At Club, Source, Source Member, Terminated, Termination Reason, Title, Usage Months,
Work Phone
215.
216.
MONTHLY OCCUPANCY
Version 2.0
72
217.
218.
219.
NEW STOCK
This report shows all new stock which has been added in the given range.
Found under: Standard > POS Reports > Stock Reports
Range options: Date Stock added (all date range options available)
Selection options: Inventory
Default Columns: Club Name, Timestamp, Inventory No, Inventory, Main Category, Sub Category, Current Stock Level,
Stock Amount Added, Entry Username
Additional Columns: None available
220.
NO ACCOUNT
Reports
Version 2.0
73
221.
NO COLLECTION FEE
Found under: Standard > Member Billing/Payment > Member Accounts > Current DD Payers
Range options: Head, Membership Type, Agreement Type
Selection options: Member Status, Agreement Status, First Name, Billing Method, Agreement Start Date, Renewal Date,
Termination Date, Next Bill Date, Last Use Date, Sold At Club, Auto Collection
Default Columns: Name, Signer Member number, Membership, Cycle Fee
Additional Columns: Home Club, Gender, Agreement Type, Payment Method, Enrolment Fee, Sold At Club, Member
number, Agreement Start, Agreement Status, Barcode, Billing Months, Check In Note, Club Name, Collect Frequency,
Cycle Fees, DOB, Email, Emergency Contact number, Emergency Contact Person, Employer, Ethnic Origin, Final Bill Date,
First Bill Date, First Name, Head, Home Address (1-4), Home Phone, In Hard Count, Is Frozen, Joined, Last Payment, Last
Use Date, Last Visit, Last Name, Marital Status, Medical Allergies, Medical Conditions, Medical Disabilities, Medical
Immunisations, Member Eligibility, Member Goals, Member Interests, Member Status, Mobile, Name, Next Bill Date,
Obligation Date, Occupation, Outstanding, Paid Date, Postcode, Price Type, Renewal Months, Renewal Date, Salutation,
Source, Source Member, Terminated, Termination Reason, Terms Exist, Title, Usage Months, Work Phone
222.
223.
NON ATTENDANCE
224.
Version 2.0
74
Range options: Membership Type, Member Status, Activity Date, Payment Status
Selection options: None available
Default Columns: Home Club, Activity, Location, Display Date, Activity Time, Activity Duration, Booking Club, Member
number, First Name, Last Name, Membership, Price Type, Booking Penalty, Booking Penalty Balance, Payment Status,
Penalty Paid Date, Penalty Paid At
Additional Columns: DOB, Email, Home Phone, Mobile Phone, Work Phone, Home Address (1-4), Post Code
225.
226.
227.
Version 2.0
75
228.
ONLINE PAYMENT
This report shows all online transactions greater than 0.00 and their transaction IDs.
Found under: Standard > POS Reports
Range options: Report Date (includes all date options)
Selection options: None available
Default Columns: Commidea Transaction ID, Legend Transaction ID, Date Processed, Amount
Additional Columns: None available
229.
This report shows all online transactions greater than 0.00 in the given date range.
Found under: Standard > POS Reports
Range options: Report Date, Billing Source Type
Selection options: None available
Default Columns: Legend Transaction ID, Commidea Transaction ID, Club Name, Member Number, Name, Billing Source,
Billing Source Id, Inventory No, Amount
Additional Columns: Payment Method, Card Payment
230.
231.
ONLINE REGISTRATIONS
Found under: Standard > Memberships > Member List Report > Online Members
Range options: Registration Date, Registration Status
Selection options: None available
Default Columns: Club Name, Name, Email, Registration Date, Confirmed Date, Registration Status, Member number,
Terms Checked
Additional Columns: None available
Reports
Version 2.0
76
232.
ONLINE SIGNUPS
Found under: Standard > Memberships > Member List Report > Online Members
Range options: Membership Type, Member Status, Post Code
Selection options: First Name, Billing Method, Gender, Age, Agreement Type, Marketing Source, Member Start Date,
Joined Date, Obligation Date, Renewal Date, Termination Date
Default Columns: Club Name, Member number, Barcode, Name, Gender, Membership, Head, Joined, Terminated,
Preferred Day for DD Payments, Prorate Fee, Enrolment Fee, First Month Fee, Total Payment
Additional Columns: Last Payment, Salesperson, Name, Agreement Type, Next Bill Date, Final Bill Date, First Bill Date,
Payment Method, Enrolment Fee, Signed Member number, Sold At Club, Price Type, Home Phone, Work Phone, Home
Address (1-4), Postcode, Email, Outstanding, DOB, Obligation Date, Renewal Date, Cycle Fees, Last Visit, Termination
Reason, In Hard Count, Is Frozen, Agreement Start, Member Status, Agreement Status, Occupation, Billing Months, Usage
Months, Renewal Months
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234.
235.
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Default Columns: Online Purchase ID, Email, Total Amount, Processing Date, Auth Code, Commidea Transaction ID< First
Name, Last Name, Member number, Transaction Type, Transaction Description, Transaction Club, GL Account, Booking
Status, Booking Created, Booking Last Updated, Booking Last Updated By
Additional Columns: None available
236.
237.
238.
239.
This report gives a breakdown of bookings and usage for each membership type and price. This report aggregates for a
whole month, if you enter a range that covers more than one month the report will pull the entire months figures for
each month in the range rather than just the figures from the specified start date to the end date (so for example
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entering 30/09/13 01/11/13 would give results for the entirety of September, October and November).
Useful for:
240.
241.
242.
The Overs and Shorts report deals with all tender types other than those which have a short description of Account or
Credit Note.
Please note: in order for this report to function correctly shifts need to be cashed up on the day they are opened. Shifts
cashed up at a later date will show as being cashed up at 00:00 and as variances.
Found under: Financial
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243.
244.
245.
246.
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This report can only be run for the previous 28 days, dates further back than that will give No Records Found.
Found under: Standard > Patronage
Range options: Date From to Date To.
Selection options: Agreement, Price Type.
Default Columns: Main Category, Sub Category, Inventory, Qty, Patronage Assumption, Total Patronage, Total M3, Total
Carbon, M3/Patronage, Carbon/Patronage
Additional Columns: None available
Aggregated/Live: Aggregated daily note that changes to historical data will not be picked up
247.
248.
PENDING MEMBERS
Found under: Standard > Memberships > Member List > Member Status
Range options: Membership Type, Member Status, Post Code
Selection options: First Name, Billing Method, Gender, Age, Agreement Type, Marketing Source, Member Start Date,
Joined Date, Obligation Date, Renewal Date, Termination Date, Contracted Agreement
Default Columns: Club Name, Member number, Barcode, Name, Gender, Membership, Head, Joined, Terminated,
Preferred Day for DD Payments, Terms Exist
Additional Columns: Agreement Start, Agreement Status, Agreement Type, Billing Months, Check In Note, Corporate,
Corporate Type, Current Year of Study, Cycle Fees, DOB, Email, Emergency Contact number, Emergency Contact Person,
Employer, Enrolment Fee, Ethnic Origin, Final Bill Date, First Bill Date, First Name, Home Address, Home Phone, In Hard
Count, Is Frozen, Last Payment, Last Visit, Last Name, Marital Status, Matriculation Date, Medical Allergies, Medical
Conditions, Medical Disabilities, Medical Immunisations, Member Eligibility, Member Goals, Member Interests, Member
Status, Mobile, Name, Next Bill Date, Obligation Date, Occupation, Outstanding, Payment Method, Postcode, Price Type,
Renewal Months, Renewal Date, Salutation, Signer Member number, Sold At Club, Source, Source Member, Termination
Reason, Title, Usage Months, Work Phone
249.
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250.
251.
252.
PRE-AUDDIS ACCOUNTS
Found under: Standard > Member Billing/Payment > Member Accounts > Account Administration
Range options: Membership Type, Next Bill Date
Selection options: Account Type, Account Reference, Account Number, BACS Code, Member Status, Frequency, Final Bill
Date
Default Columns: Home Club, Member No, Membership, Amount, Collect Frequency, Next Bill Date, Final Bill Date,
Account No, Account Name, BACS Code Type
Additional Columns: Agreement Start, Agreement Status, Agreement Type, Barcode, Billing Months, Check In Notes, Club
Name, Cycle Fees, DOB, Email, Emergency Contact No, Emergency Contact Person, Employer, Enrolment Fee, Ethnic
Origin, First Bill Date, First Name, Gender, Head, Home Address (1-4), Home Phone, In Hard Count, Is Frozen, Joined, Last
Payment, Last Use Date, Last Visit, Last Name, Marital Status, Medical Allergies, Medical Conditions, Medical Disabilities,
Medical Immunisations, Member Eligibility, Member Goals, Member Interests, Member Status, Mobile, Name, Obligation
Date, Occupation, Outstanding, Paid Date, Payment Method, Postcode, Price Type, Renewal Months, Renewal Date,
Salesperson, Salutation, Signer Member No, Sold At Club, Source, Source Member, Terminated, Termination Reason,
Terms Exist, Title, Usage Months, Work Phone
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253.
254.
255.
This report gives information about inventory items, including their price, categories, item type and VAT settings.
Found under: Standard > POS Reports
Range options: None available
Selection options: Inventory
Default Columns: Club Name, Inventory, Club Price, Region Price, Enterprise Price, Item type, Required Member, Print
Receipt, Ask For Selling Price, Main Category, Sub Category, Barcode, Enterprise Tax, Club Tax, Optional Discounts,
Patronage Count, No Of Times Sold
Additional Columns: None available
256.
PROBLEM SWIPES
Shows failed swipes and why the swipe failed. Can also show successful swipes.
Found under: Standard > Member Activity > Member Usage
Range options: Membership Type, Visit Date (includes all date options), HomeClub
Selection options: Member No, First Name, Gender, Age, Entry, Contracted Agreement.
Default Columns: Member No, Name, Visited Date, Entry, Reason, Terms Exist
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Additional Columns: Agreement Start, Agreement Status, Agreement Type, Barcode, Billing Months, Check In Note, Club
Name, Club Visited, Collect Frequency, Cycle Fees, DOB, Email, Emergency Contact No, Emergency Contact Person,
Employer, Enrolment Fee, , Ethnic Origin, Final Bill Date, First Bill Date, First Name, Gender, Head, Home Club, Home
Address (lines 1-4), Home Telephone (full number), In Hard Count (Y/N), Is Frozen, Joined, Last Payment, Last Use Date,
Last Visit, Last Name, Marital Status, Medical Allergies, Medical Conditions, Medical Disabilities, Medical Immunisations,
Member Eligibility, Member Goals, Member Interests, Member Status, Membership, Mobile, Name, Next Bill Date,
Obligation Date, Occupation, Outstanding, Paid Date, Payment Method, Postcode, Price type, Renewal Months, Renewal
Date, Salutation, Signer Member No, Sold At Club, Source, Source Member, Terminated, Termination Reason, Terms Exist,
Title, Usage Months, Work Phone
257.
PROSPECT LIST
258.
259.
Found under: Standard > Member Activity > Member Usage > Check-In No Entry
Range options: Membership Type, Visit Date
Selection options: Member number, First Name, Gender, Age, No Entry
Default Columns: Home Club, Club Visited, Member number, Name, Membership, Visited Date, Entry, Reason
Additional Columns: Agreement Start, Agreement Status, Agreement Type, Barcode, Billing Months, Check In Note, Club
Name, Collect Frequency, Cycle Fees, DOB, Email, Emergency Contact number, Emergency Contact Person, Employer,
Enrolment Fee, Ethnic Origin, Final Bill Date, First Bill Date, First Name, Gender, Head, Home Address (1-4), Home Phone,
In Hard Count, Is Frozen, Joined, Last Payment, Last Use Date, Last Visit, Last Name, Marital Status, Medical Allergies,
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Medical Conditions, Medical Disabilities, Medical Immunisations, Member Eligibility, Member Goals, Member Interests,
Member Status, Mobile, Name, Next Bill Date, Obligation Date, Occupation, Outstanding, Paid Date, Payment Method,
Postcode, Price Type, Renewal Months, Renewal Date, Salutation, Signer Member number, Sold At Club, Source, Source
Member, Terminated, Termination Reason, Terms Exist, Title, Usage Months, Work Phone
260.
RECIPROCAL USAGE
261.
REENROLMENT STATUS
262.
263.
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264.
This report shows how many minutes a resource is used for in a certain day, broken down by hour. For example, if a
studio is used for 30 minutes between 07:00 and 07:30, the report will show 50% under Hour 7.
Useful for:
265.
RESOURCE LIST
266.
RETENTION MANAGEMENT
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Additional Columns: Salesperson Name, Agreement Start, Agreement Status, Barcode, Billing Months, Check In Note,
Club Name, Collect Frequency, Cycle Fees, Emergency Contact No, Emergency Contact Person, Employer, Ethnic Origin,
Final Bill Date, First Bill Date, Head, Home Address (1-4), In Hard Count, Last Payment, Medical Allergies, Medical
Conditions, Medical Disabilities, Medical Immunisations, Member Eligibility, Member Goals, Member Interests, Mobile,
Name, Next Bill Date, Occupation, Outstanding, Paid Date, Postcode, Price Type, Renewal Months, Renewal Date,
Salutation, Source, Source Member, Terminated, Termination Reason, Title, Usage Months, Work Phone, Home Club,
Signer Member No, Name, Gender, Agreement Type, Sold At Club, Payment Method, Enrolment Fee, Cycle Fee,
Obligation Date, Marital Status
267.
268.
SALES ACTIVITY
269.
This report shows the total number of tasks users have completed in the given range, broken down by Activity Type and
Activity.
Useful for:
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270.
271.
272.
273.
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274.
275.
SCHEME UTILISATION
This report shows all courses in a given range. The course will show once for every linked resource, so it may appear as
though there are duplicates.
Found under: Standard > Bookings > Course Reports
Range options: Date From to Date To.
Selection options: Report Scheme
Default Columns: Class Type, Course Subtype, Course Name, Course Scheme, Day, Time, Teacher, Max, Min, Actual,
Spaces, % Utilisation, Expected Income, Actual Income, Outstanding Income, Club Name.
Additional Columns: None Available
276.
This report shows all courses in a given range. The course will show once for every linked resource, so it may appear as
though there are duplicates.
Found under: Standard > Bookings > Course Reports
Range options: Course Start Date, Course End Date (all date options available).
Selection options: Report Scheme
Default Columns: Class Type, Course Subtype, Course Name, Course Scheme, Max, Actual, Spaces, % Utilisation
Additional Columns: None Available
277.
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278.
SHIFT CONFIGURATION
This report details all shift definitions, and when/where they are available.
Found under: Standard > POS Reports > Shift Information
Range options: None available.
Selection options: None available.
Default Columns: Region, Club Name, Shift Name, Start Time, End Time, Available Monday, Available Tuesday, Available
Wednesday, Available Thursday, Available Friday, Available Saturday, Available Sunday, Active, Can Extend Into Next Day,
Number of Shifts, Last Shift Opened Time
Additional Columns: None available.
279.
SHIFT STATUS
This report details all shifts in the given range, including their status (open, closed reconciled), the user that
opened/closed/reconciled the shift, the time the shift was opened/closed/reconciled and the number of transactions.
Suggested use:
280.
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Default Columns: Home Club, Bag Reference, Log Date Time, Old Bank Ref Status, New Bank Ref Status, Old Lifted
Amount, New Lifted Amount, Change Detail, Username, Login Name, Workstation Name
Additional Columns: None available.
281.
Gives an average spend per visit per centre over the last 12 months.
Found under: Standard > Patronage
Range options: Report Date (Exact only)
Selection options: Membership Type, Cost Centres
Default Columns: Club Name, Month(1-12), Date
Additional Columns: None available
Additional Columns: None available.
282.
283.
284.
STAFF DETAILS
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285.
286.
287.
288.
STOCK ADJUSTMENT
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289.
STOCK VALUATION
This report shows current stock levels, stock warning levels, price, profit and markup percentage.
Suggested use:
290.
291.
SWIPE DETAIL
This report contains swipe information along with risk scores at the time of swipe, current risk scores, direction of score
change, agreement at the time of swipe and current agreement.
Found under: Standard > Member Activity > Member Usage
Range options: Home Club, Visit Date
Selection options: Entry, Photo Exists, Home Club Visit, Visit Membership Type, Visit Price Type, Current Membership
Type, Current Price Type
Default Columns: Member Number, First Name, Last Name, Visited Date, Days Since Visit, Entry, Reason, Override
Reason, Club Visited, Region Visited, Home Club, Home Region, Username, Users Full Name, Membership Type At Swope,
Price Type At Swipe, Risk Score At Swipe, Current Risk Score, Risk Change, Last Visited Date, Current Membership Type,
Current Price Type, Email, Home Phone, Mobile Phone, Home Address (1-4), Postcode, Member Status, Joined, Photoo
Exists
Additional Columns: None available
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292.
TASK LIST
293.
The Transaction Detail report shows all transactions that have gone through Front of House. This does not include online
transactions, or any charges/payments that have been applied solely through Membership Management.
Useful for:
294.
TRANSACTION DISCOUNTS
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Default Columns: Transaction no, Sale Date, Sold At Club, Discount Method, Discount, Discount Name, User Authorised
By, User Authorised By Name, Transaction User, Transaction User Name, Inventory, Inventory Description, Main Category,
Sub Category, Member No, First Name, Last Name, Email
Additional Columns: Home Address (1-4), Postcode, Home Telephone, Mobile Telephone, Work Telephone
295.
TRANSACTION MARKETING
296.
TRANSACTIONS
297.
This report records any changes made to a members User Configurable Fields data, either through Membership
Management or Bulk Admin.
Found under: Audit
Range options: Field Changed Date
Selection options: Member No, Username
Default Columns: Club Name, Date Changed, Time Changed, Change Type, Field Name, Source of Change, Username,
Login Name, Member Number, Member Name, Old Value, New Value.
Additional Columns: None available
298.
UNRESOLVED EVENTS
Found under: Standard > Member Activity > Member Events > Club Events
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299.
Counts how many members have entered the centre in a given hour, gives a total for the day and a total for the period of
time covered by the report.
Useful for:
300.
This report shows all members regardless of whether they have any UCF data or not.
Found under: Standard > Memberships > User Custom Fields
Range options: Member Status, Membership Type, Billing Method, Member Start Date, Joined Date, Obligation Date,
Renewal Date, Termination Date, Contracted Agreement
Selection options: Post Code, Gender, Age, Marketing Source
Default Columns: Club Name, Member No, Barcode, Title, First Name, Last Name, Gender, Membership, Price Type,
Membership Status, Joined, Termination Date, Termination Reason
Additional Columns: Email, Date of Birth, Age, Last Visit, Ethnic Origin, Marital Status, Start Date, Obligation Date,
Renewal Date, First Bill Date, Next Bill Date, Final Bill Date, Enrolment Fee, Cycle Fee, Agreement Type, Agreement Status,
Billing Cycle, Billing Method, Marketing Source, Home Phone, Work Phone, Mobile Phone, Home Address (1-4), Home
Postcode, Employer, Occupation, Marketing By Telephone, Marketing By Post, Marketing By Email, Marketing By Text,
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Marketing By Telephone 3rd Party, Marketing By Post 3rd Party, Marketing By Email 3rd Party, Marketing by Text 3rd Party,
Member Goals, Member Interests, Outstanding, Last Payment Amount, Last Payment Date, Salesperson Name,
Commission Salesperson Name
Please Note: If the field was created today you will need to wait for the overnight to run before you can see the field in
the report.
301.
This report shows all changes to User Custom Fields as they occur.
Found under: Standard > Memberships > User Custom Fields
Range options: Member Status, Membership Type, Billing Method, Member Start Date, Joined Date, Obligation Date,
Renewal Date, Termination Date, Contracted Agreement
Selection options: Post Code, Gender, Age, Marketing Source
Default Columns: Club Name, Member No, Barcode, Title, First Name, Last Name, Gender, Membership, Price Type,
Membership Status, Joined, Termination Date, Termination Reason
Additional Columns: Email, Date of Birth, Age, Last Visit, Ethnic Origin, Marital Status, Start Date, Obligation Date,
Renewal Date, First Bill Date, Next Bill Date, Final Bill Date, Enrolment Fee, Cycle Fee, Agreement Type, Agreement Status,
Billing Cycle, Billing Method, Marketing Source, Home Phone, Work Phone, Mobile Phone, Home Address (1-4), Home
Postcode, Employer, Occupation, Marketing By Telephone, Marketing By Post, Marketing By Email, Marketing By Text,
Marketing By Telephone 3rd Party, Marketing By Post 3rd Party, Marketing By Email 3rd Party, Marketing by Text 3rd Party,
Member Goals, Member Interests, Outstanding, Last Payment Amount, Last Payment Date, Salesperson Name,
Commission Salesperson Name
Please Note: The field must have been created before today and at least one member must have data in the field for it to
show in the report. If the field was created today you will need to wait for the overnight to run before you can see the
field in the report.
302.
VOUCHER REPORT
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303.
The voucher transaction detail report shows the transactions that have been paid for by Sales Voucher (e.g. a
promotional voucher, not a count down voucher purchased by the member) by adding items into the basket, going to pay
then selecting the voucher tender method, choosing a type of voucher and if required entering the reference number of
the voucher. The count down card vouchers are found by selecting a tender method of voucher in the transaction detail
report.
Found under: Standard > POS Reports
Range options: Date From to Date To (includes all date options).
Selection options: Shifts, Registers.
Default Columns: Voucher Type, Inventory Name, Qty, Value.
Additional Columns: None available
304.
305.
306.
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307.
This report shows all online transactions for the given range.
Found under: Standard > POS Reports
Range options: Date From to Date To (exact dates only)
Selection options: Main Category, Sub Category, Inventory
Default Columns: Trans No, Sale Date, Member No, Member Name, Main Category, Sub Category, Inventory Description,
Inventory No, Retail, Discount, Selling, Total, Tran Credit Card Amount, Tender Type
Additional Columns: GL Account Id, GL Account, Agreement Type, Price Type, Postcode, DOB, Home Club, Sold At Club
308.
309.
WEEKLY DRS
The weekly DRS report is a week long report looking at all till transactions. All tender types are included.
Found under: Standard > POS Reports > DRS Reports
Range options: Report Date
Selection options: None available
Default Columns: Description, Day 1 Day 7, Total, VAT, Total - VAT
Additional Columns: GL Account, Subcode, lgd GL Account Category ID
310.
WETSIDE % UPTAKE
This report shows the number of Wetside courses (defined as a course which is linked to an inventory item which has a
patronage value with a category of pool). The max courses value is set in club settings in the Bookings tab under the "Max
Wetside Courses" option.
Found under: Standard > Analysis.
Range options: Course Term.
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311.
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