CITIZENS CHARTER (SAMPLE ONLY)

TYPE OF SERVICES
ENROLLMENT
ISSUANCE OF FORM 137 CERTIFICATE
GRADUATE
TRANSFEREE
ISSUANCE OF GOOD MORAL
CHARACTER CERT.

ISSUANCE OF PERMIT TO STUDY

ISSUANCE OF CERTIFICATE OF
ENROLLMENT
FOR SCHOLARSHIP
FOR SUMMER JOB
ISSUANCE OF CERTIFICATE
GRADUATED
ISSUANCE OF CERTIFICATE OF
TRANSFER

STUDENT CLEARANCE
QUERRIES/ QUESTIONS/ COMMENTS
& SUGGESTIONS

PERSON/S IN-CHARGE
GRADE/YEAR LEVEL COMMITTEE
RECORD SECTION/
SECRETARY TO THE PRINCIPAL/
DEPT. HEAD/ GRADE LEVEL COOR
SCHOOL HEAD/PRINCIPAL
CLASS ADVISER/
GUIDANCE COUNSELOR/
SECRETARY TO THE PRINCIPAL/
SCH. HEAD/ PRINCIPAL
CLASS ADVISER/
SECRETARY TO THE PRINCIPAL/
RECORD SECTION
SCHOOL HEAD/ PRINCIPAL
CLASS ADVISER( TO GIVE NOTE)
SECRETARY TO THE PRINCIPAL/
SCHOOL HEAD/ PRINCIPAL
RECORD SECTION
SCHOOL HEAD/ PRINCIPAL
*GET CLEARANCE FORM FROM THE
SECRETARY TO THE PRINCIPAL
*PRESENT ACCOMPLISHED CLEARANCE TO
THE SEC. TO THE PRINCIPAL
SECRETARY TO THE PRINCIPAL
COMPLAINT DESK
OFFICER OF THE DAY
DEPT HEADS/YEAR LEVEL CHAIR/

PROCESSING
TIME
5-10 MINS.
30 MINS.

FEES
NONE
NONE

5 MINS.

NONE

5 MINS.

NONE

10 MINS.

NONE

10 MINS.

NONE

1-2 HRS.

NONE

1-2 HRS.

NONE
NONE