MEMORANDUM

TO:

Secretary, Departmental Board

FROM:

Head, School of Nursing, Faculty of Health Sciences

DATE:

21st August, 2007

RE:
Confirmation: Ms. Mmoniemang Motsele
--------------------------------------------------------------------------------------------------Ms. Motsele joined the Department of Nursing Education in April 2006 as
a Secretary. She has been performing her duties very well in the
following areas:1. Customer Satisfaction
Ms. M. Motsele politely answers telephone; relays message, greet
visitors and provide them with useful indications. She is very supportive
to the Head of Department, staff and students.
I rate her Excellent in this area.
2. Availability and Retrieval of Information
Ms. M. Motsele files the Department information appropriately. She also
archives electronic documents on external storage devices such as CDRom and USB flush disks. She retrieves information easily from the filing
system or back-up media.
I rate Ms. M. Motsele Very Good in this area.
3. Speed and Accuracy of Work
Ms. M. Motsele types correspondence and reports quickly and accurately.
She searches for information and seeks quotation and timely gives
feedback.
I rate her very Good in this area.

4. Neat and Tidy appearance of Office

Ms. M. Motsele keeps the office neat and tidy. Folders are labeled to
allow fast access to commonly used forms.
I rate her Very Good.
5. Availability of Refreshments and Office Requisites
When required, Ms. M. Motsele orders refreshments on time. She does
also order stationery to satisfy all our needs.
I rate her Very Good in this area.
6. High Standard of Confidentiality
Ms. M. Motsele keeps confidential documents out of reach of
unauthorized persons. These include marks that are being processed
and personnel dossiers.
I rate her Very Good in this area.
7. Computer Literacy
Ms. M. Motsele comfortably uses Microsoft Office suite, uses e-mail and
can searches useful information from Internet. She can also scan
documents to various electronic formats. However, she needs to enroll
for some of the IT courses to learn some of the required computer skills.
I rate her Good in this area.
Recommendation
Ms. M. Motsele has performed well in all assessable areas. I recommend
her for confirmation as permanent and pensionable.

________________________
Head of Department
Dr. N. M. Seboni

____________________
Applicant
Ms. M. Motsele