Professional Documents
Culture Documents
It is a two-way channel of
transmitting ideas, plans, commands, reports, and suggestions, that the successful conduct
of business is positively determined by presence of an efficient and economical
communication system. It is said that the success of business depends on the adequacy of
communication.
1. Information:
2. Motivation:
3. Rising Morals
6. Order
1. Internal Communication
Communication within the organization
2. External Communication
Communication with outside the organization
Internal Communication
Internal Communication are of two types
1. Vertical Communication:
a)Downward communication
When the flow of communication is from top level management to
bottom level employees
b) Upward Communication
When the flow of communication is from bottom level employee to top
level management
2. Horizontal Communication
When there is communication between same level of employee
External Communication